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Social Media Platform Manager - UK

Netflix
Full-time
On-site
London, London, City of, United Kingdom
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Social Media Platform Manager - UK

πŸ”Ή Company: Netflix

πŸ”Ή Location: London, England, GB

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Entertainment Providers

πŸ”Ή Date Posted: May 1, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Leading Netflix's social media presence on key platforms
  • Setting strategic direction for channel growth and engagement
  • Managing content publishing and ensuring content optimization
  • Collaborating cross-functionally with various teams
  • Monitoring trends and industry leading practices

ASSUMPTION: This role requires a strong understanding of social media platforms, audience engagement, and creative content strategy.

πŸ“‹ Key Responsibilities

βœ… Lead Netflix UK on Facebook and Instagram, and contribute to global YouTube channels

βœ… Set strategy for channels, aligning with business objectives

βœ… Manage publishing schedules for each platform

βœ… Co-manage retained reactive agency relationship, providing context, briefing, and real-time feedback

βœ… Collaborate with title social managers to review and edit campaign assets for channels

βœ… Support Netflix events, marketing activations, and industry events

βœ… Share platform and audience knowledge with cross-functional teams

βœ… Champion audience growth and engagement

βœ… Monitor under-the-radar titles and pivot quickly when needed

βœ… Test new formats, features, and ideas to create bold, exciting moments

βœ… Stay alert to social trends and consider other platform opportunities

ASSUMPTION: This role requires a high level of organization, communication, and creative thinking to manage multiple platforms and stakeholders effectively.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field

Experience: 8+ years of experience running social channels at a brand or publisher

Required Skills:

  • Proven track record in social media management and audience development
  • Strong creative eye and understanding of online audiences
  • Deep passion for entertainment and internet culture
  • Excellent organizational and communication skills
  • Ability to work cross-functionally and sell creative vision
  • Spirit of curiosity and interest in industry trends

Preferred Skills:

  • Experience in partnering with creatives and agencies
  • Fluency in additional languages

ASSUMPTION: Given the role's focus on UK audiences, strong local culture and consumer expertise are highly desirable.

πŸ’° Compensation & Benefits

Salary Range: Β£60,000 - Β£80,000 per annum (Based on industry standards for similar roles at Netflix)

Benefits:

  • Competitive benefits package
  • Unlimited PTO
  • Employee stock options
  • Health, dental, and vision insurance

Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 6:00 PM (with flexibility)

ASSUMPTION: Salary range is estimated based on industry standards for similar roles at Netflix, considering the required experience level and location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Entertainment Providers - Netflix is a leading global entertainment service with over 300 million paid memberships in over 190 countries.

Company Size: 10,001+ employees - Netflix offers a large, diverse work environment with numerous opportunities for growth and collaboration.

Founded: 1997 - Netflix began as a DVD rental service and has since evolved into a streaming giant, revolutionizing the way people watch TV shows and movies.

Company Description:

  • Netflix is the world's leading entertainment service, offering a wide variety of TV series, films, and games across various genres and languages.
  • The company provides members with the ability to play, pause, and resume watching content anytime, anywhere, and change their plans at any time.
  • Netflix is committed to inclusion, offering equal opportunities and celebrating diversity to build stronger teams.

Company Specialties:

  • Streaming services
  • Entertainment content production and distribution
  • Original programming
  • Global expansion

Company Website: netflix.com

ASSUMPTION: Netflix's large size and global presence offer applicants numerous opportunities for career growth and exposure to diverse projects and teams.

πŸ“Š Role Analysis

Career Level: Mid to Senior level - This role requires a high level of experience and expertise in social media management and audience development.

Reporting Structure: The Platform Manager reports directly to the Social Marketing team and collaborates with various cross-functional teams, including title social managers and the retained reactive agency.

Work Arrangement: On-site, full-time position based in London, with the possibility of occasional remote work for events or meetings.

Growth Opportunities:

  • Potential to expand platform management responsibilities to additional regions or platforms
  • Opportunities to collaborate with and learn from cross-functional teams
  • Possibility to grow into a leadership or management role within the social marketing team

ASSUMPTION: This role offers significant growth potential within Netflix's expanding social marketing team and global organization.

🌍 Location & Work Environment

Office Type: Netflix's London office is a modern, collaborative workspace designed to foster creativity and innovation.

Office Location(s): 100 Winchester Circle, Los Gatos, CA, US (Global HQ) and 5808 W Sunset Blvd, Los Angeles, CA 90028, US (Main US Office)

Geographic Context:

  • London is a vibrant, multicultural city with a thriving entertainment industry
  • The city offers numerous networking opportunities and events relevant to the role
  • London's time zone (GMT) may require occasional work outside of standard business hours to accommodate global team members

Work Schedule: Full-time, typically Monday to Friday, 9:00 AM to 6:00 PM, with flexibility for events and meetings

ASSUMPTION: Working in Netflix's London office provides applicants with the opportunity to be part of a dynamic, global team and engage with the city's thriving entertainment industry.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application review
  • Phone or video screen with the hiring manager
  • In-depth behavioral and skills-based interviews with cross-functional team members
  • Final interview with the social marketing team lead
  • Background check and offer extension

Key Assessment Areas:

  • Social media management and strategy skills
  • Creativity and understanding of online audiences
  • Cross-functional collaboration and communication skills
  • Industry trends and insights

Application Tips:

  • Tailor your resume and cover letter to highlight relevant social media management and audience development experience
  • Include specific examples of successful social media campaigns or projects you've led
  • Demonstrate your passion for entertainment and understanding of internet culture

ATS Keywords: Social Media Management, Audience Engagement, Creative Strategy, Community Management, Content Optimization, Event Coverage, Cross-Functional Collaboration, Trend Analysis, Organizational Skills, Communication Skills, Creative Thinking, Passion for Entertainment, Internet Culture Knowledge, Local Culture Expertise, Agency Management, Testing New Ideas

ASSUMPTION: Netflix's interview process is designed to assess candidates' skills, experience, and cultural fit, with a focus on behavioral and situational-based questions.

πŸ› οΈ Tools & Technologies

  • Social media platforms: Facebook, Instagram, YouTube
  • Social media management tools: Hootsuite, Buffer, Sprout Social
  • Analytics tools: Google Analytics, Facebook Insights, Instagram Insights
  • Project management tools: Asana, Trello, Monday.com

ASSUMPTION: Familiarity with relevant social media platforms, management tools, and analytics tools is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Inclusion - Netflix is committed to offering equal opportunities and celebrating diversity
  • Integrity - The company values honesty, fairness, and accountability in all aspects of its business
  • Excellence - Netflix strives for excellence in all areas of its operations, from content creation to customer service

Work Style:

  • Collaborative - Netflix encourages cross-functional teamwork and open communication
  • Innovative - The company values creativity, experimentation, and continuous learning
  • Data-driven - Netflix uses data and analytics to inform decision-making and improve performance

Self-Assessment Questions:

  • How do you align with Netflix's commitment to inclusion and diversity?
  • Describe a time when you had to pivot quickly to address a changing social media landscape
  • How do you approach testing new ideas and learning from failures in a social media context?

ASSUMPTION: Applicants should assess their fit with Netflix's values and work style, as well as their ability to thrive in a dynamic, data-driven, and collaborative environment.

⚠️ Potential Challenges

  • Managing multiple platforms and stakeholders simultaneously may be challenging
  • Keeping up with rapidly evolving social media trends and algorithms may require continuous learning
  • Balancing reactive content creation with strategic planning may be difficult
  • Occasional work outside of standard business hours may be required to accommodate global events or meetings

ASSUMPTION: Applicants should be prepared to manage multiple priorities, work collaboratively, and adapt to a dynamic, global work environment.

πŸ“ˆ Similar Roles Comparison

  • This role differs from related positions in its focus on managing multiple platforms and collaborating with various teams
  • Industry-specific context: The entertainment industry is highly competitive and dynamic, with constant changes in trends and audience preferences
  • Career path comparison: This role offers growth potential within Netflix's social marketing team and global organization

ASSUMPTION: Applicants should consider the unique aspects of this role and how it fits within Netflix's organization and the broader entertainment industry.

πŸ“ Sample Projects

  • Managing a successful social media campaign for a new Netflix original series launch
  • Collaborating with cross-functional teams to create engaging content for a global event
  • Analyzing social media data to inform content strategy and improve audience engagement

ASSUMPTION: Applicants should provide specific examples of their experience managing social media platforms, collaborating with cross-functional teams, and analyzing data to inform content strategy.

❓ Key Questions to Ask During Interview

  • How does this role fit into the broader social marketing team and Netflix's global organization?
  • What are the most significant challenges facing the social media platforms in the UK market?
  • How does Netflix approach collaboration and communication with cross-functional teams?
  • What opportunities are there for growth and development within the social marketing team?
  • How does Netflix support work-life balance for employees working in different time zones?

ASSUMPTION: Applicants should ask thoughtful, informed questions to demonstrate their interest in the role and understanding of the organization.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Netflix careers portal
  • Tailor your resume and cover letter to highlight relevant social media management and audience development experience
  • Prepare examples of successful social media campaigns or projects you've led
  • Research Netflix's company culture and values to demonstrate your fit with the organization
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.