Social Media Project Manager - Remote

📌 Core Information 🔹 Job Title: Social Media Project Manager - Remote 🔹 Company: Designit 🔹 Location: Seattle, WA, United States 🔹 Job Type: Full-Time, Remote 🔹 Category: Marketing & Communications 🔹 Date Posted: April 8, 2025 🚀 Job Overview Key aspects of this role include: - Managing US-based community managers and driving social media project delivery - Collaborating with cross-functional teams to define project scope, timelines, and resource allocation - Identifying and mitigating project risks, and communicating variances to stakeholders - Leveraging process optimization expertise to improve project efficiency - Working remotely with a flexible PST-based schedule ASSUMPTION: This role requires strong project management skills and experience in social media marketing. Familiarity with Sprinklr or similar platforms is a plus. 📋 Key Responsibilities ✅ Project Management: - Manage project scope, planning, timeline measurement, and resource allocation - Oversee project plans across business application systems (time tracking, resourcing, etc.) - Identify, communicate, and mitigate project and budget risks to client and leadership team - Determine and provide oversight to processes and tools used during a social media project lifecycle ✅ Team Management: - Directly manage US-based community managers (3-4 team members) - Lead weekly/daily internal standups with internal team and aggressively address project “blockers” ✅ Stakeholder Communication: - Collaborate with stakeholders to identify project requirements and backlog any projects requiring collaboration - Schedule, prepare agendas, author and distribute meeting notes for project meetings ASSUMPTION: This role requires strong communication skills, strategic thinking, and the ability to manage multiple projects in a fast-paced environment. 🎯 Required Qualifications Education: - Bachelor's degree in Business, Marketing, or a related field Experience: - 7+ years of proven project management experience, preferably at a creative agency or in-house team that includes social media-focused projects Required Skills: - Experience managing direct reports - Strong business operations understanding of how work moves end-to-end - High level of follow-up and follow-through, excellent communication skills - Capability to decisively prioritize, triage, and make real-time decisions - Strategic thinking and adaptability to anticipate changes that could affect projects - Excellent prioritization and delegation skills with an ability to operate in an ambiguous environment and provide direction to team members - Experience working in cross-functional teams comprised of various agencies united to achieve the same goal - Proficiency in Excel Preferred Skills: - Process optimization expertise, AI integration experience preferred - Experience with ADO - Experience with Sprinklr or a comparable platform 💰 Compensation & Benefits Salary Range: $100,000 to $105,000 per year - This compensation range is indicative of the role. Compensation offered is on the basis of evaluation during the interview process, the candidates range and depth of experience, business and market financials, and internal pay parity. This role comes with a variable pay component based on performance. Benefits: - Emphasis on work-life balance - Global organization promoting learning, advocacy, innovation, and collaboration - Remote work with virtual interviewing and onboarding process Working Hours: 40 hours per week, with flexibility for some evenings or weekends on occasion 📌 Applicant Insights 🔍 Company Context Industry: Design Services - Designit is an award-winning experience innovation company with creativity at its core, offering strategy, design, marketing, and tech solutions to clients such as BMW, Kraft-Heinz, and Microsoft. Company Size: 501-1,000 employees - As a mid-sized company, Designit offers a balance between a dynamic, innovative environment and established processes. Founded: 1991 - With over three decades of experience, Designit has a proven track record in delivering competitive advantage and positive change to clients. Company Description: - Designit is an experience innovation company that uses its expertise in strategy, design, marketing, and tech to create bespoke solutions to complex client problems. - The company is home to 700+ designers, analysts, creators, strategists, and marketers, united by a single ambition to create the change they want to see in the world and turn innovation into progress that can be shared by all. Company Specialties: - Brand and Graphic design - Business Strategy and Venture design - Service and Customer Experience Design - Product and Industrial Design - Digital Design and Technology - Architecture and Space Design - Organizational Design - Professional Education - Creative Technology - Product Design - Brand Strategy - Design Research - Sustainability - and Do No Harm Company Website: www.designit.com ASSUMPTION: Designit's diverse range of specialties and global presence offer candidates the opportunity to work on various projects and grow their skills within the organization. 📊 Role Analysis Career Level: Mid-level to Senior - This role requires a balance of strategic thinking, project management experience, and the ability to manage and mentor team members. Reporting Structure: This role reports directly to the Client Services/Delivery Manager and indirectly to the Global Head of Social Media. Work Arrangement: Remote, with some flexibility for evenings or weekends on occasion Growth Opportunities: - Potential to lead and grow the social media project management team - Opportunities to work on diverse projects across various industries and geographies - Internal mobility and professional development opportunities within Designit's wide range of specialties ASSUMPTION: This role offers strong growth potential for the right candidate, with opportunities to take on more responsibility and advance their career within the organization. 🌍 Location & Work Environment Office Type: Remote, with occasional in-person meetings and events - Designit's remote work environment allows for flexibility and a better work-life balance. Office Location(s): Seattle, WA, United States (with global team members) - Designit's global presence enables collaboration with team members across various time zones. Geographic Context: - Seattle, WA, United States - Known for its vibrant tech industry, beautiful natural surroundings, and a high cost of living - Offers a diverse range of cultural attractions, outdoor activities, and a thriving food scene Work Schedule: Flexible PST-based schedule, with some evening or weekend work as needed - Designit's flexible work schedule allows for a better balance between work and personal life. ASSUMPTION: Designit's remote work environment and flexible schedule cater to candidates seeking a better work-life balance and the ability to work independently. 💼 Interview & Application Insights Typical Process: 1. Online application submission 2. Phone or video screen with the HR team 3. Technical assessment or case study presentation 4. Final round interviews with the hiring manager and team members Key Assessment Areas: - Project management skills and experience - Ability to manage and mentor team members - Strategic thinking and problem-solving skills - Communication and presentation skills - Cultural fit and alignment with Designit's values Application Tips: - Tailor your resume and cover letter to highlight relevant experience and skills for this role - Prepare for behavioral and situational interview questions that focus on your project management experience and leadership skills - Research Designit's company culture and values to demonstrate your fit for the organization ATS Keywords: Social Media Project Manager, Project Management, Team Leadership, Process Optimization, Communication, Strategic Thinking, Adaptability, Prioritization, Delegation, Client Relations, Cross Functional Collaboration, Risk Management, Documentation, Workflow Mapping, Technical Requirements, Excel ASSUMPTION: Designit's ATS system may prioritize candidates with relevant project management experience, leadership skills, and industry-specific keywords. 🛠️ Tools & Technologies - Sprinklr or comparable platform (preferred) - ADO (a plus) - Excel (required) - Project management tools (e.g., Asana, Trello, JIRA) ASSUMPTION: Familiarity with Sprinklr or a comparable platform, ADO, and project management tools is beneficial for this role. 👔 Cultural Fit Considerations Company Values: - Creativity - Pragmatism - Collaboration - Learning - Ambition - Responsibility - Respect - Empathy - Courage - Humility Work Style: - Designit values a dynamic, innovative, and collaborative work environment - The company encourages continuous learning, experimentation, and adaptability - Designit's culture emphasizes work-life balance and rewards collaboration Self-Assessment Questions: 1. How do you align with Designit's core values, particularly creativity and pragmatism? 2. Describe your experience working in a remote or hybrid team environment and how you ensure effective communication and collaboration. 3. How do you approach continuous learning and staying up-to-date with industry trends and best practices in social media marketing and project management? ASSUMPTION: Designit's company culture values creativity, pragmatism, and continuous learning, making it an ideal fit for candidates who thrive in dynamic, innovative environments. ⚠️ Potential Challenges 1. Managing multiple projects and workstreams in a fast-paced environment 2. Collaborating with cross-functional teams and stakeholders to define project requirements and backlog projects 3. Identifying, communicating, and mitigating project and budget risks to client and leadership teams 4. Working remotely with a flexible schedule, requiring strong self-motivation and time management skills ASSUMPTION: This role presents challenges that require strong project management skills, strategic thinking, and the ability to manage multiple projects and workstreams in a fast-paced environment. 📈 Similar Roles Comparison 1. Social Media Manager vs. Social Media Project Manager: - Social Media Manager: Focuses on day-to-day content creation, community management, and engagement. This role may not involve project management responsibilities. - Social Media Project Manager: Oversees social media project delivery, manages team members, and collaborates with cross-functional teams to define project scope, timelines, and resource allocation. 2. Industry-specific context: - Social Media Project Manager: This role requires a strong understanding of social media marketing trends, best practices, and platform-specific nuances (e.g., Sprinklr, Facebook, Instagram, Twitter, LinkedIn). 3. Career path comparison: - Social Media Project Manager: This role can serve as a stepping stone to leadership positions, such as Social Media Director or Head of Social Media, or transition into other project management roles within the organization. ASSUMPTION: Understanding the differences between Social Media Manager and Social Media Project Manager roles is crucial for candidates to identify the best fit for their career goals and skill sets. 📝 Sample Projects 1. Social Media Campaign Planning and Execution: - Develop and execute social media campaign plans, including content creation, scheduling, and budget allocation - Collaborate with cross-functional teams to ensure campaign alignment with overall marketing strategy and brand guidelines 2. Social Media Crisis Management: - Create and maintain crisis management plans for social media channels - Monitor social media channels for potential crises and coordinate response efforts with relevant stakeholders 3. Social Media Analytics and Reporting: - Develop and maintain social media analytics dashboards and reports - Analyze social media performance data to inform strategy and content optimization ASSUMPTION: These sample projects highlight the diverse range of responsibilities and skills required for a Social Media Project Manager role within Designit. ❓ Key Questions to Ask During Interview 1. Role Responsibilities: - Can you provide more details about the day-to-day responsibilities of this role? - How does this role fit into the overall social media team structure and project management processes? 2. Team and Collaboration: - How does this role collaborate with other teams, such as content creation, community management, and analytics? - What are the key priorities for the first 30, 60, and 90 days in this role? 3. Company Culture and Growth: - How does Designit support the professional development and growth of its employees? - What opportunities are there for career advancement within the social media team or the organization as a whole? 4. Work-Life Balance: - How does Designit ensure work-life balance for its remote employees? - What are the expectations for working hours and availability for this role? ASSUMPTION: Asking these questions demonstrates your interest in the role and provides valuable insights into Designit's company culture, team dynamics, and growth opportunities. 📌 Next Steps for Applicants To apply for this position: 1. Submit your application through this link: Designit Social Media Project Manager - Remote 2. Tailor your resume and cover letter to highlight your relevant experience and skills for this role 3. Prepare for behavioral and situational interview questions that focus on your project management experience and leadership skills 4. Research Designit's company culture and values to demonstrate your fit for the organization 5. Follow up with the hiring manager one week after your final interview to express your continued interest in the role and address any remaining questions ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.