📌 Core Information
🔹 Job Title: Social Media & Reputation Specialist
🔹 Company: Better Debt Solutions
🔹 Location: Irvine, California, United States
🔹 Job Type: On-site, Full-time
🔹 Category: Marketing & Communications
🔹 Date Posted: July 18, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Creating and managing unique, engaging content for all social media platforms
- Infusing the digital presence with a warm, human, and distinct voice
- Monitoring and managing online reputation with empathy and professionalism
- Thinking strategically and executing with flair, from content calendars to spontaneous campaigns
- Collaborating with internal teams to bring creative vision to brand messaging
- Staying ahead of social trends and setting new ones
ASSUMPTION: This role requires a creative and strategic mindset, with a strong focus on engaging audiences and managing brand perception.
📋 Key Responsibilities
✅ Create and manage unique, engaging content for all social media platforms (think reels, stories, carousels, and beyond)
✅ Infuse the digital presence with a voice that’s warm, human, and distinctly “us”
✅ Monitor and manage online reputation: respond to reviews with empathy, professionalism, and a personal touch
✅ Think strategically, but execute with flair - from content calendars to spontaneous campaigns
✅ Collaborate with internal teams and bring creative vision to brand messaging
✅ Stay ahead of social trends - but don’t be afraid to set your own
ASSUMPTION: This role requires a high level of creativity, adaptability, and strong communication skills to effectively manage social media presence and online reputation.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience)
Experience: 2-5 years of experience in social media management, content creation, or a related role
Required Skills:
- Strong eye for design and detail - proficiency in Canva, Adobe Suite, or other creative tools
- Confidence to bring own perspective and challenge the norm
- Strong written communication skills with the ability to shift tone and voice as needed
- Familiarity with platforms like Google Reviews, Yelp, Trustpilot, BBB, and how to manage brand perception
- An adaptable, solution-oriented mindset - takes initiative and doesn’t wait for instructions
- Engages with the community by responding to DMs, comments, and tags, and building real relationships with followers and brand advocates
- Keeps an eye on trends and jumps in with own spin
Preferred Skills:
- Experience in video editing or motion graphics
- A personal or professional portfolio that showcases creativity
- A passion for helping others and making work matter
ASSUMPTION: While a degree in a related field is preferred, relevant experience and a strong portfolio can also qualify candidates for this role.
💰 Compensation & Benefits
Salary Range: $80,000.00 - $95,000.00 per year, depending on experience and qualifications
Benefits:
- Health, dental, and vision insurance
- PTO and sick time
- 401k
- Opportunities for career growth and advancement
- A supportive and collaborative work environment
Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with flexibility for campaign needs
ASSUMPTION: The salary range provided is based on industry standards for similar roles and experience levels in the Irvine, California area.
📌 Applicant Insights
🔍 Company Context
Industry: Better Debt Solutions operates in the financial services industry, specifically focusing on debt relief and management services.
Company Size: Better Debt Solutions has 201-500 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: Better Debt Solutions was founded in 2022, making it a relatively new company with a strong focus on innovation and customer care.
Company Description:
- Better Debt Solutions is dedicated to empowering individuals and families facing financial hardships
- The company offers programs rooted in integrity and compassion, serving to educate and guide clients toward financial control and freedom
- Better Debt Solutions has assisted over 17,000 individuals and maintains an A+ rating as an accredited member of the BBB
Company Specialties:
- Debt relief and management services
- Debt settlement, consolidation, and management
- Credit counseling and bankruptcy assistance
Company Website: http://www.betterdebtsolutions.com
ASSUMPTION: Better Debt Solutions' focus on customer care and financial empowerment creates a unique work environment that prioritizes making a meaningful impact.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career marketing professionals looking to grow their skills in social media management and online reputation management.
Reporting Structure: The Social Media & Reputation Specialist will likely report directly to the Marketing Manager or a similar role, with close collaboration with other departments such as Customer Service and Sales.
Work Arrangement: This is an on-site position, with the expectation of working from the Irvine, California office. Flexibility may be available for specific campaigns or projects.
Growth Opportunities:
- Progression to a senior or management role within the marketing department
- Expanding skills and expertise in digital marketing and communications
- Potential to influence the company's brand and messaging strategy
ASSUMPTION: This role offers opportunities for professional growth and development within the marketing department and the broader organization.
🌍 Location & Work Environment
Office Type: Better Debt Solutions operates a single office location in Irvine, California.
Office Location(s): 2525 Main St, suite 500, Irvine, California 92614, US
Geographic Context:
- Irvine is located in Orange County, California, with a population of approximately 300,000 residents
- The city offers a mix of urban and suburban environments, with a strong job market and diverse cultural attractions
- Irvine is known for its high quality of life, with excellent schools, parks, and recreational facilities
Work Schedule: The work schedule is typically Monday-Friday, 9:00 AM - 5:00 PM, with flexibility for campaign needs and events.
ASSUMPTION: The Irvine office provides a collaborative and supportive work environment, with opportunities for professional growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR department
- In-person or virtual interview with the hiring manager and/or team members
- Final interview or assessment, if applicable
- Job offer and onboarding
Key Assessment Areas:
- Creativity and design skills
- Written and verbal communication skills
- Understanding of social media trends and platforms
- Problem-solving and adaptability
- Alignment with company values and culture
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Include a portfolio or examples of your social media content and online reputation management work
- Prepare questions to ask the interviewer about the company, team, or role to demonstrate your interest and engagement
ATS Keywords: Social media management, content creation, online reputation, brand messaging, strategic thinking, creative vision, community engagement, trend analysis, written communication, design skills, video editing, motion graphics, initiative, empathy, creativity, problem-solving
ASSUMPTION: The application process for Better Debt Solutions is designed to assess candidates' skills, experiences, and cultural fit for the role and the organization.
🛠️ Tools & Technologies
- Social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn)
- Online reputation management tools (e.g., Google Reviews, Yelp, Trustpilot, BBB)
- Design and content creation tools (e.g., Canva, Adobe Suite)
- Project management and collaboration tools (e.g., Asana, Trello, Slack)
ASSUMPTION: The specific tools and technologies used may vary depending on the company's preferences and the candidate's expertise.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Compassion
- Empowerment
- Innovation
- Collaboration
Work Style:
- Creative and strategic thinking
- Adaptability and initiative
- Strong communication and collaboration skills
- Passion for helping others and making a meaningful impact
Self-Assessment Questions:
- Do I have a strong eye for design and the ability to create engaging content?
- Am I comfortable challenging norms and bringing my own perspective to a role?
- Can I effectively manage online reputation and build relationships with followers?
- Do I thrive in a collaborative and innovative work environment?
ASSUMPTION: Better Debt Solutions values candidates who align with their mission to empower financial freedom and demonstrate a strong commitment to customer care and innovation.
⚠️ Potential Challenges
- Managing online reputation in the face of negative reviews or feedback
- Keeping up with rapidly changing social media trends and algorithms
- Balancing strategic planning with spontaneous campaign execution
- Working in a fast-paced environment with tight deadlines
ASSUMPTION: These challenges can be overcome with strong problem-solving skills, adaptability, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- Compared to other social media management roles, this position places a stronger emphasis on online reputation management and community engagement
- In the financial services industry, this role requires a unique balance of creativity, empathy, and strategic thinking
- Career progression may involve moving into a senior or management role within the marketing department or expanding into other areas of digital marketing and communications
ASSUMPTION: This role offers a unique blend of responsibilities and growth opportunities within the financial services industry.
📝 Sample Projects
- Developing and executing a social media campaign to promote a new debt relief program
- Creating a series of engaging videos to educate clients about debt management strategies
- Managing online reviews and responding to customer feedback to improve brand perception
ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that the Social Media & Reputation Specialist may undertake in this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within the broader marketing department?
- How does Better Debt Solutions support the professional growth and development of its employees?
- What are the most significant challenges facing the company, and how can this role contribute to addressing them?
- How does the company approach work-life balance, and what resources are available to support employee well-being?
- What are the key priorities for this role in the first 90 days?
ASSUMPTION: Asking thoughtful and relevant questions during the interview process demonstrates your interest in the role and the company, and provides valuable insights into the work environment and culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare a portfolio or examples of your social media content and online reputation management work
- Prepare questions to ask the interviewer about the company, team, or role to demonstrate your interest and engagement
- Follow up with the hiring manager or HR department within one week of submitting your application, if you have not heard back
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
