📌 Core Information
🔹 Job Title: Social Media Services Associate
🔹 Company: Nestlé Operational Services Worldwide SA
🔹 Location: Lviv, Ukraine
🔹 Job Type: Full-time on site/hybrid (Lviv) or remote (countrywide employment)
🔹 Category: Marketing & Communications
🔹 Date Posted: 2025-07-08
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: Hybrid (Lviv) or fully remote (countrywide)
🚀 Job Overview
Key aspects of this role include:
- Monitoring and engaging with consumers on Nestlé's social media channels
- Analyzing online content related to Nestlé and its brands
- Preparing reports and delivering insights to stakeholders
- Collaborating with Nestlé colleagues across the globe
ASSUMPTION: This role requires a strong understanding of social media platforms and trends, as well as excellent analytical and communication skills.
📋 Key Responsibilities
✅ Monitor and engage with consumers on Nestlé's social media channels using appropriate tone-of-voice
✅ Monitor and analyze online contents regarding Nestlé and its brands in the media and social networks
✅ Provide alerts about all online Nestlé social media channels
✅ Collect, structure, and analyze data from multiple sources to deliver clear insights to stakeholders
ASSUMPTION: The role may require working in shifts to cover different time zones and may involve weekend work.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field
Experience: 0-2 years of experience in social media, digital marketing, or a related field
Required Skills:
- Strong knowledge and interest in social media environment (X, TikTok, Facebook, Instagram, LinkedIn, etc.)
- Great analytical skills
- Confident user of MS Excel and MS PowerPoint
- Ability to deliver detailed reporting
- Advanced English communication skills (both written and verbal)
- Strong communication and teamwork skills
Preferred Skills:
- Experience with web analytics applications
- Familiarity with the FMCG industry
ASSUMPTION: Candidates with relevant internship experience may also be considered.
💰 Compensation & Benefits
Salary Range: The salary range for this role is typically between UAH 30,000 - 40,000 per month, depending on experience and qualifications. This estimate is based on industry standards for entry-level marketing roles in Ukraine.
Benefits:
- Annual salary review and bonus
- 28 days of paid vacation
- Paid sick leaves
- Medical insurance
- IT Club discount program
Working Hours: The work schedule is 1 day - 08:00-18:00, 1 day - 22:00-08:00, 2 days off
ASSUMPTION: The salary range provided is an estimate and may vary based on individual performance and company policy.
📌 Applicant Insights
🔍 Company Context
Industry: Nestlé is a multinational food and beverage company, operating in the FMCG industry.
Company Size: Nestlé has over 10,000 employees worldwide, providing an international work environment.
Founded: Nestlé was founded in 1866, with its headquarters in Vevey, Switzerland.
Company Description:
- Nestlé is the world's largest food and beverage company, driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come.
- The company serves with passion and a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families.
- Nestlé's culture is based on values rooted in respect: respect for themselves, respect for others, respect for diversity, and respect for the future.
Company Specialties:
- Coffee and beverages
- Dairy
- Confectionary
- Culinary and frozen food
- Ice Cream
- Infant nutrition
- Healthcare nutrition
- Out of home F&B solutions
- Petcare
Company Website: http://www.nestle.com
ASSUMPTION: Nestlé's global presence offers opportunities for international collaboration and career growth.
📊 Role Analysis
Career Level: This role is an entry-level position within the marketing and communications field.
Reporting Structure: The role reports directly to the Social Media Manager or a similar position within the Nestlé Business Services Lviv team.
Work Arrangement: The role is offered as a hybrid position in Lviv or fully remote for candidates across Ukraine.
Growth Opportunities:
- Progression to senior roles within the marketing and communications department
- Potential to work on international projects and collaborate with Nestlé colleagues worldwide
- Access to professional development opportunities within the company
ASSUMPTION: Successful performance in this role may lead to increased responsibilities and career advancement opportunities.
🌍 Location & Work Environment
Office Type: The role is offered as a hybrid position in Lviv or fully remote, allowing for flexibility in work arrangements.
Office Location(s): Lviv, Ukraine (with the option to work remotely from anywhere in Ukraine)
Geographic Context:
- Lviv is the largest city in Western Ukraine, known for its historical architecture and vibrant cultural scene
- The city offers a mix of traditional and modern amenities, with a lower cost of living compared to major European cities
- Lviv is well-connected by air, rail, and road, making it an attractive location for both local and international talent
Work Schedule: The work schedule is 1 day - 08:00-18:00, 1 day - 22:00-08:00, 2 days off, allowing for a good work-life balance.
ASSUMPTION: The hybrid work arrangement and flexible scheduling options cater to a diverse range of employee preferences and needs.
💼 Interview & Application Insights
Typical Process:
- Submit your CV
- Interview with a Recruiter
- Technical task submission
- Interview with Hiring Team
- Job Offer communication to the Finalist
- First working day
Key Assessment Areas:
- Social media knowledge and trends
- Analytical skills
- Communication skills
- Teamwork and collaboration
- Adaptability and flexibility
Application Tips:
- Tailor your resume to highlight relevant social media, digital marketing, and analytical skills
- Prepare examples of your social media engagement and analysis skills for the interview
- Demonstrate your understanding of Nestlé's brand and products during the interview
ATS Keywords: Social Media, Digital Marketing, Analytical Skills, MS Excel, MS PowerPoint, Reporting, English Communication, Team Player
ASSUMPTION: The application process may take several weeks, depending on the number of applicants and the company's hiring timeline.
🛠️ Tools & Technologies
- Social media platforms (X, TikTok, Facebook, Instagram, LinkedIn, etc.)
- Web analytics applications
- MS Excel and MS PowerPoint
ASSUMPTION: Familiarity with industry-specific tools and technologies may be an advantage but is not always required.
👔 Cultural Fit Considerations
Company Values:
- Respect for ourselves
- Respect for others
- Respect for diversity
- Respect for the future
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on delivering excellence
- Adaptable and open to change
Self-Assessment Questions:
- Do you align with Nestlé's values and work style?
- Are you comfortable working in a hybrid or remote environment?
- Can you thrive in a dynamic, international work environment?
ASSUMPTION: Cultural fit is essential for success in this role, as it involves working closely with diverse teams and stakeholders.
⚠️ Potential Challenges
- Managing multiple social media channels and engaging with consumers effectively
- Analyzing large amounts of data and generating insights
- Working in shifts to cover different time zones
- Adapting to a dynamic and international work environment
ASSUMPTION: These challenges can be overcome with strong communication, analytical, and adaptability skills.
📈 Similar Roles Comparison
- This role differs from related positions in its focus on social media monitoring and engagement, rather than content creation or strategy development
- Industry-specific context: Nestlé's global presence offers opportunities for international collaboration and career growth
- Career path comparison: This role is an entry-level position with opportunities for progression to senior roles within the marketing and communications department
ASSUMPTION: Understanding the unique aspects of this role and its context within the company is crucial for successful application and integration.
📝 Sample Projects
- Analyzing social media trends and consumer behavior to inform Nestlé's marketing strategy
- Developing and implementing a social media engagement plan for a specific Nestlé brand
- Creating and presenting reports on social media performance and insights to stakeholders
ASSUMPTION: These sample projects illustrate the range of responsibilities and opportunities available in this role.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role collaborate with other teams within Nestlé Business Services Lviv and globally?
- What opportunities are there for professional development and career growth within the company?
- How does the company support work-life balance for employees in this role?
- What are the most challenging aspects of this role, and how can I best prepare for them?
ASSUMPTION: Asking thoughtful questions demonstrates your interest in the role and helps you make an informed decision about your application.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant social media, digital marketing, and analytical skills
- Prepare examples of your social media engagement and analysis skills for the interview
- Demonstrate your understanding of Nestlé's brand and products during the interview
- Follow up with the recruiter after your interview to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
