Social Media Services Associate Social Media Services Associate

📌 Core Information

🔹 Job Title: Social Media Services Associate

🔹 Company: Nestlé Operational Services Worldwide SA

🔹 Location: Lviv, Ukraine

🔹 Job Type: Full-time on site/hybrid (Lviv) or remote (countrywide employment)

🔹 Category: Marketing & Communications

🔹 Date Posted: July 2, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Hybrid (Lviv) or fully remote (countrywide)

🚀 Job Overview

Key aspects of this role include:

• Analyzing online data relevant to Nestlé brands and products
• Monitoring and analyzing social media content for Nestlé brands
• Preparing reports using web analytics applications
• Managing access to various platforms and ensuring accuracy

ASSUMPTION: This role requires a strong analytical mindset and a keen interest in social media and digital trends. It is ideal for a recent graduate or early-career professional looking to gain experience in a multinational corporation.

📋 Key Responsibilities

✅ Analyze online data relevant to Nestlé brands based on sentiment, product category, and marketing activities

✅ Monitor and analyze online contents regarding Nestlé brand and its products in social media platforms and prepare reports using web analytics application

✅ Provide alerts about all online Nestlé social media channels

✅ Prepare reports using data analytics

✅ Manage tickets by adding accounts and granting access to various platforms, ensuring accuracy and following protocols

ASSUMPTION: This role involves a significant amount of data analysis and reporting, requiring strong attention to detail and excellent organizational skills.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field

Experience: 0-2 years of experience in social media, digital marketing, or a related field

Required Skills:

• Strong analytical skills
• Proficient in MS Excel and MS PowerPoint
• Excellent reporting skills
• Upper-intermediate English proficiency (both written and verbal)
• Strong communication and teamwork skills

Preferred Skills:

• Experience with web analytics applications
• Knowledge of social media management tools

ASSUMPTION: While not explicitly stated, experience with web analytics applications and social media management tools would be beneficial for this role.

💰 Compensation & Benefits

Salary Range: Industry standard for entry-level marketing roles in Lviv, Ukraine: ₴120,000 - ₴180,000 per year

Benefits:

• Annual salary review and bonus
• 28 days of paid vacation
• Paid sick leaves
• Medical insurance
• Lunch allowance
• IT Club discount program

Working Hours: Full-time (40 hours per week) with flexible working hours

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing roles in Lviv, Ukraine. The actual salary may vary depending on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Food and Beverage Services

Company Size: 10,001+ employees

Founded: 1866 (as Anglo-Swiss Condensed Milk Company)

Company Description:

• World's largest food and beverage company
• Driven by a mission to enhance quality of life for everyone
• Operates in almost every country worldwide with a diverse portfolio of products

Company Specialties:

• Coffee and beverages
• Dairy
• Confectionary
• Culinary and frozen food
• Infant nutrition
• Healthcare nutrition
• Out of home F&B solutions
• Petcare

Company Website: http://www.nestle.com

ASSUMPTION: Nestlé is a multinational corporation with a strong global presence, offering numerous opportunities for career growth and development.

📊 Role Analysis

Career Level: Entry-level to mid-level

Reporting Structure: This role may report to the Social Media Manager or a similar position within the Marketing department

Work Arrangement: Hybrid (Lviv) or fully remote (countrywide) with flexible working hours

Growth Opportunities:

• Potential career progression within the Marketing department
• Opportunities to work on international projects and collaborate with global teams
• Possibility to transition into other departments or roles within the company

ASSUMPTION: As a large multinational corporation, Nestlé offers numerous growth opportunities for employees looking to advance their careers.

🌍 Location & Work Environment

Office Type: Hybrid (Lviv) or fully remote (countrywide)

Office Location(s): Lviv, Ukraine (with the possibility of remote work)

Geographic Context:

• Lviv is the largest city in western Ukraine with a population of around 700,000
• Known for its historical architecture, cultural institutions, and vibrant nightlife
• Offers a relatively low cost of living compared to other major European cities

Work Schedule: Full-time (40 hours per week) with flexible working hours

ASSUMPTION: Lviv offers a unique blend of historical charm and modern amenities, providing a pleasant work environment for employees.

💼 Interview & Application Insights

Typical Process:

• Submit CV
• Recruiter interview
• Technical task submission
• Interview with hiring team
• Job offer communication to the finalist
• First working day

Key Assessment Areas:

• Analytical skills
• English language proficiency
• Cultural fit with Nestlé's values
• Problem-solving abilities

Application Tips:

• Tailor your CV and cover letter to highlight relevant skills and experiences for this role
• Prepare examples of your analytical work and be ready to discuss them during the interview
• Research Nestlé's values and be prepared to demonstrate how your personal values align with theirs

ATS Keywords: Social Media, Digital Marketing, Analytical Skills, MS Excel, MS PowerPoint, Reporting, English Communication, Team Player

ASSUMPTION: As a large multinational corporation, Nestlé may use Applicant Tracking Systems (ATS) to screen resumes, making it essential for applicants to include relevant keywords in their application materials.

🛠️ Tools & Technologies

• MS Excel
• MS PowerPoint
• Web analytics applications (e.g., Google Analytics, Hootsuite Insights)
• Social media management tools (e.g., Hootsuite, Sprout Social)

ASSUMPTION: While not explicitly stated, experience with web analytics applications and social media management tools would be beneficial for this role.

👔 Cultural Fit Considerations

Company Values:

• Respect
• Excellence
• Integrity

Work Style:

• Collaborative and team-oriented
• Data-driven and analytical
• Adaptable and responsive to change

Self-Assessment Questions:

• Do you demonstrate a strong commitment to Nestlé's values of respect, excellence, and integrity?
• Are you comfortable working in a collaborative and data-driven environment?
• Can you adapt to changes and new challenges in a dynamic work setting?

ASSUMPTION: Nestlé places a strong emphasis on cultural fit, and applicants should be prepared to demonstrate their alignment with the company's values and work style.

⚠️ Potential Challenges

• Working with large datasets and ensuring accurate analysis
• Keeping up with the fast-paced nature of social media and digital trends
• Managing multiple tasks and prioritizing workloads effectively
• Adapting to a multinational corporate environment with diverse teams and cultures

ASSUMPTION: While this role offers numerous opportunities for growth and development, it also presents several challenges that applicants should be prepared to tackle.

📈 Similar Roles Comparison

• This role is similar to Social Media Coordinator or Digital Marketing Analyst positions in other companies
• However, Nestlé's global presence and diverse portfolio of products set it apart from other organizations in the industry
• Career progression opportunities may vary depending on the company's size, structure, and growth prospects

ASSUMPTION: While this role shares similarities with other social media and digital marketing positions, Nestlé's unique characteristics make it a distinctive opportunity for applicants.

📝 Sample Projects

• Analyzing social media sentiment for a specific Nestlé brand or product launch
• Creating a comprehensive report on the digital presence of a competitor in the market
• Developing a social media strategy for a new Nestlé product or campaign

ASSUMPTION: These sample projects are designed to give applicants an idea of the types of tasks they may encounter in this role, highlighting the analytical and strategic nature of the position.

❓ Key Questions to Ask During Interview

• Can you describe a typical day or week in this role?
• How does this role fit into the overall marketing strategy for Nestlé?
• What opportunities are there for professional development and growth within the company?
• How does Nestlé support work-life balance for its employees?
• What is the company culture like, and how does this role contribute to it?

ASSUMPTION: These interview questions are designed to provide applicants with a better understanding of the role, the company, and the work environment, enabling them to make an informed decision about their application.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your CV and cover letter to highlight your relevant skills and experiences for this role
• Prepare examples of your analytical work and be ready to discuss them during the interview
• Research Nestlé's values and be prepared to demonstrate how your personal values align with theirs
• Follow up with the recruiter one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.