Social Media Specialist II

📌 Core Information

🔹 Job Title: Social Media Specialist II

🔹 Company: The Walt Disney Company

🔹 Location: Bristol, CT, USA (Hybrid: 4 days in office, 1 day WFH)

🔹 Job Type: Full-time

🔹 Category: Digital Media / Social Media (General)

🔹 Date Posted: July 8, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site with remote flexibility

🚀 Job Overview

Key aspects of this role include:

• Supporting the Sr. Operations Manager to ensure team productivity
• Problem-solving critical issues and assisting with project management
• Managing social platform access and security
• Supporting hiring, onboarding, and offboarding processes
• Maintaining internal social team communications and project timelines

ASSUMPTION: This role requires strong organizational skills, adaptability, and the ability to work both independently and collaboratively.

📋 Key Responsibilities

✅ Effectively problem solve critical issues to avoid operational gaps and ensure team productivity

✅ Work alongside production coordinator to assist with timely publishing of team schedules and handling last-minute changes due to the sports calendar

✅ Support hiring, onboarding, and offboarding for all social team employees: help facilitate recruiting efforts, facilitate equipment ordering, provide access to tools and various programs

✅ Assist with internal social team communications: meeting agendas and recaps, company events, project timelines, etc.

✅ Help run projects that operate on several months-long timelines, ranging from ESPN’s influencer program (ESPN Creator Network) to large-scale departmental team meetings, ensuring seamless execution on all deliverables and deadlines

✅ Help manage access and security by leading maintenance and auditing of all social platforms, verifying that all profiles and settings are set up in line with protocols

✅ Support the management of various agencies, vendor, and platform relationships (Meta, TikTok, X) that the social team maintains to do its work

✅ Keep a strong knowledge of social industry trends and stay up to date on tech advancements relevant to the business

ASSUMPTION: This role involves managing multiple tasks and deadlines, requiring strong organizational skills and the ability to prioritize effectively.

🎯 Required Qualifications

Education: High School Diploma or Equivalent

Experience: Minimum 2 years of relevant work experience in social media, digital media, project management, operations, or a related field

Required Skills:

• Excellent verbal/written communication and project management skills
• Highly organized and proactive
• Ability to work quickly and juggle multiple tasks during a typical workday
• Sound knowledge of the sports landscape, including current athletes, rules, events, and ESPN Programming

Preferred Skills:

• Adept in social platform management tools: Meta Business Manager, Sprinklr, X Ad Accounts, Trello, etc.
• Experience fulfilling tight deadlines and developing meeting decks
• Passion for and knowledge of sports and entertainment
• Educated in understanding how to prioritize tasks according to business needs

ASSUMPTION: While a college degree is not required, it may be beneficial for candidates seeking to advance their careers in this field.

💰 Compensation & Benefits

Salary Range: $76,300 to $104,800 per year based on a 40-hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Benefits:

• Medical
• Financial
• Bonus
• Long-term Incentive Units

Working Hours: Full-time with flexible hours, including non-traditional hours (holidays, nights, weekends) as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles at The Walt Disney Company. Actual compensation may vary based on the factors mentioned.

📌 Applicant Insights

🔍 Company Context

Industry: Entertainment Providers. The Walt Disney Company is a global leader in entertainment, with a diverse portfolio of brands including ESPN, ABC, Disney, Pixar, Marvel, and Lucasfilm.

Company Size: 10,001+ employees. As a large corporation, The Walt Disney Company offers numerous opportunities for career growth and development.

Founded: 1992. The company was founded by Walt Disney and has since grown into a global entertainment conglomerate.

Company Description:

• Imagine a career at Disneyland Paris. From the moment you arrive, you’ll be immersed in a dynamic and multicultural team of talent that welcomes our Guests every day to create magical souvenirs they’ll cherish forever.
• The success in delivering these projects and their stories is thanks to our team of 15,000 Cast Members who live Walt Disney’s vision: they bring imagination and wonder to our guests while seeing their own careers flourish.

Company Specialties:

• Marketing
• Communication
• Ingénierie
• Ressources Humaines
• Ventes
• Finance
• Juridique
• Développement immobilier
• Informatique
• Evénementiel
• Supply Chain
• Logisitique
• Achats
• Revenue Management
• Etudes
• Stratégie
• Audit
• Construction
• pricing
• Accueil
• Tourisme
• and Hôtellerie

Company Website: careers.disneylandparis.com

ASSUMPTION: The company description and specialties provided are for Disneyland Paris, a subsidiary of The Walt Disney Company. The core business of The Walt Disney Company is focused on entertainment, media, and sports.

📊 Role Analysis

Career Level: Mid-level. This role requires 2-5 years of relevant experience and offers opportunities for career growth within the company.

Reporting Structure: This role reports to the Sr. Operations Manager and supports the social media team’s operations and productivity.

Work Arrangement: Hybrid. This role requires working 4 days in the office and 1 day remotely.

Growth Opportunities:

• Advancement within the social media team or related departments
• Expansion of responsibilities based on performance and business needs
• Career development through training and professional growth opportunities

ASSUMPTION: This role offers opportunities for career growth and development within the company, given its large size and diverse portfolio of brands.

🌍 Location & Work Environment

Office Type: Corporate office with a creative and dynamic work environment.

Office Location(s): Bristol, CT, USA (ESPN Building 04) and New York, NY, USA (7 Hudson Square)

Geographic Context:

• Bristol, CT, USA: A small city in Connecticut with a population of approximately 60,000 people. It offers a mix of urban and suburban living with a lower cost of living compared to nearby New York City.
• New York, NY, USA: A major global city with a population of over 8 million people. It is known for its diverse culture, vibrant arts scene, and numerous employment opportunities in various industries.

Work Schedule: Full-time with flexible hours, including non-traditional hours (holidays, nights, weekends) as needed

ASSUMPTION: The office locations and work schedule may vary based on business needs and the candidate’s specific role within the company.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-person or virtual interview with the social media team
• Final interview with the Sr. Operations Manager or another senior team member

Key Assessment Areas:

• Problem-solving skills and ability to manage multiple tasks
• Knowledge of the sports landscape and ESPN Programming
• Communication and project management skills
• Adaptability and ability to work in a fast-paced environment

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Demonstrate your passion for sports and entertainment in your application materials
• Prepare for behavioral interview questions that focus on problem-solving, teamwork, and adaptability

ATS Keywords: Social Media, Digital Media, Project Management, Operations, Communication, Organization, Problem Solving, Teamwork, Sports Knowledge, Platform Management, Trend Awareness, Recruiting, Onboarding, Vendor Management, Time Management, Task Prioritization

ASSUMPTION: The interview process may vary based on the specific needs of the hiring team and the candidate’s qualifications.

🛠️ Tools & Technologies

• Meta Business Manager
• Sprinklr
• X Ad Accounts
• Trello
• Microsoft Office Suite
• Google Workspace

ASSUMPTION: The tools and technologies required for this role may vary based on the specific needs of the team and the candidate’s assigned projects.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Quality
• Storytelling
• Optimism
• Inclusion
• Integrity
• Creativity

Work Style:

• Collaborative and team-oriented
• Adaptable and responsive to change
• Results-driven and focused on delivering high-quality work
• Creative and innovative in problem-solving

Self-Assessment Questions:

• Do you thrive in a fast-paced, collaborative environment?
• Are you adaptable and able to manage multiple tasks and priorities effectively?
• Do you have a strong passion for sports and entertainment?
• Are you committed to delivering high-quality work and continuously improving your skills?

ASSUMPTION: The company values and work style preferences may vary based on the specific team and role within the organization.

⚠️ Potential Challenges

• Managing multiple tasks and deadlines in a fast-paced environment
• Adapting to changes in the sports calendar and last-minute schedule changes
• Working non-traditional hours, including holidays, nights, and weekends
• Keeping up with industry trends and technological advancements in social media

ASSUMPTION: These challenges are inherent to the role and require strong organizational skills, adaptability, and a proactive approach to problem-solving.

📈 Similar Roles Comparison

• Social Media Coordinator: Focuses more on content creation and community management, while this role is more focused on operations and project management
• Social Media Manager: Oversees the overall social media strategy and team, while this role is more focused on supporting the operations of the social media team
• Project Manager: Responsible for planning, executing, and delivering projects, while this role is more focused on supporting the operations of the social media team and managing specific projects

ASSUMPTION: These roles may vary in their specific responsibilities and required qualifications based on the company and industry.

📝 Sample Projects

• Managing the ESPN Creator Network influencer program
• Planning and executing large-scale departmental team meetings
• Assisting with the production and publishing of team schedules and handling last-minute changes

ASSUMPTION: These projects are specific to the social media team’s operations and may vary based on the candidate’s assigned responsibilities and the team’s priorities.

❓ Key Questions to Ask During Interview

• How does this role support the overall goals and objectives of the social media team?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does the social media team collaborate with other departments within ESPN and The Walt Disney Company?
• What opportunities are there for career growth and development within the social media team and the company as a whole?
• How does the company support work-life balance for employees in this role?

ASSUMPTION: These questions are designed to provide insight into the role’s responsibilities, the team’s dynamics, and the company’s culture and values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare for behavioral interview questions that focus on problem-solving, teamwork, and adaptability
• Research the company and the role to demonstrate your enthusiasm and understanding of the position
• Follow up with the hiring manager or HR representative within one week of submitting your application to confirm receipt and inquire about the next steps in the interview process

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.