Specialist Content Writer

📌 Core Information

🔹 Job Title: Specialist Content Writer

🔹 Company: The Key Support Services

🔹 Location: London, United Kingdom

🔹 Job Type: Full Time, Fixed-Term Contract (9 months)

🔹 Category: Education

🔹 Date Posted: 2025-07-07

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid (2 office days per month)

🚀 Job Overview

Key aspects of this role include:

• Researching and writing high-quality content for school leaders
• Creating varied content formats according to a roadmap and user inquiries
• Keeping content up-to-date and spotting opportunities for new resources
• Adapting content based on user feedback and insights

ASSUMPTION: This role requires a strong research and writing background, with a focus on delivering high-quality content on time. The role may involve working on diverse topics and adapting to user feedback.

📋 Key Responsibilities

✅ Research and write about diverse topics, combining rigorous desk research with trustworthy external sources, internal expertise, and user research

✅ Produce content in varied forms, according to our content roadmap, and in response to questions from school and trust leaders and governors, following agreed deadlines - on time and in full

✅ Enhance your specialised sector knowledge, and use this knowledge to make sure content is kept up to date, as well as to spot opportunities to create new resources

✅ Respond to incoming questions from our members, and use these insights into what education leaders need to determine what to write or when to create new content

✅ Use qualitative and quantitative feedback and insights (including user research) to adapt our content, so we can provide the most practical and actionable information and resources possible

ASSUMPTION: The role requires strong research and writing skills, as well as the ability to adapt content based on user feedback and insights.

🎯 Required Qualifications

Education: Not specified (However, a degree or relevant education background is assumed)

Experience: At least 2 years of experience in a writing or content design role

Required Skills:

• First-class research and writing skills
• Proven ability to seek out high-quality sources and information
• Strong editorial judgement and decision-making
• Track record of delivering high-quality work to deadlines
• Creative spark and strong commercial awareness
• Proactive approach to uncertainty and improvement
• Strong focus on professional learning

Preferred Skills:

• Interest or experience in specific areas of the education sector (e.g., school administration, funding and finance, school inspection and improvement, etc.)
• Experience creating AI-enabled content solutions or experiences
• Experience using a range of user research techniques

ASSUMPTION: The role requires a strong background in writing and content design, with a focus on research and user feedback adaptation.

💰 Compensation & Benefits

Salary Range: £33,000 - £36,000 per year (Based on industry standards for a Specialist Content Writer role in London)

Benefits:

• Flexible Working
• Generous Holiday Allowance
• Flexible Hours
• Buying and Selling Holiday
• Enhanced Maternity Pay
• Free Breakfast, Fruit, and Drinks
• Regular Socials

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range is estimated based on industry standards for a Specialist Content Writer role in London, with a typical range of £30,000 - £40,000 per year. The benefits listed are based on the company's provided information.

📌 Applicant Insights

🔍 Company Context

Industry: Education. The Key Support Services is a market-leading provider of support services for school leaders, offering a comprehensive range of resources to help them make informed decisions and improve their schools.

Company Size: 51-200 employees. This size allows for a more personal work environment while still offering opportunities for growth and collaboration.

Founded: 2007. The Key Support Services was founded as a government pilot and has since grown into a can-do collective of experts, writers, researchers, and technologists.

Company Description:

• The Key cuts through the noise to provide up-to-the-minute sector intelligence and resources that empower education leaders with the knowledge to act.
• The company draws upon a strong social purpose, deep expertise in education, and a relentless desire to stay ahead of a vibrant and fast-changing landscape.
• The Key's community of members consists of more than 100,000 leaders of schools and multi-academy trusts from across the country.

Company Specialties:

• Education
• Leadership
• Governance
• Schools
• Safeguarding
• CPD
• and Multi-academy trust

Company Website: https://thekeysupport.com/

ASSUMPTION: The company's focus on education and supporting school leaders makes it an ideal fit for candidates interested in the education sector and making a positive impact on schools.

📊 Role Analysis

Career Level: Mid-level. This role requires a solid background in writing and content design, with a focus on research and user feedback adaptation.

Reporting Structure: The Specialist Content Writer will report directly to the Content Manager and work closely with the content team to ensure high-quality content is produced.

Work Arrangement: Hybrid. The role requires working from the office 2 times a month for whole-team office days, with the rest of the time being flexible.

Growth Opportunities:

• The Key is currently leveraging new technologies and innovating to evolve its services, presenting opportunities for growth and development within the role.
• The company places a strong emphasis on caring for and developing its people, offering training and support to help employees succeed in their roles and continue to progress.

ASSUMPTION: The role offers opportunities for growth and development within the content team and the broader organization, as the company continues to innovate and expand its services.

🌍 Location & Work Environment

Office Type: The Key's office is located in London, with a hybrid work arrangement that requires employees to be present in the office 2 times a month.

Office Location(s): 105 Bunhill Row, The Key Support Offices 8th Floor, London, England EC1Y 8LZ, GB

Geographic Context:

• London is a vibrant and multicultural city with a rich history and numerous attractions.
• The office is located in the City of London, close to various amenities and transportation links.
• The hybrid work arrangement offers flexibility and a better work-life balance.

Work Schedule: Full-time, with flexible hours and the option to buy or sell holiday.

ASSUMPTION: The hybrid work arrangement and flexible hours provide a good work-life balance, allowing employees to manage their time effectively while still collaborating with the team in the office.

💼 Interview & Application Insights

Typical Process:

• Submit your CV and covering letter through the provided link.
• If shortlisted, you will be invited for an initial phone or video screening.
• Candidates who pass the screening will be invited for a face-to-face interview with the Content Manager and a member of the content team.

Key Assessment Areas:

• Writing and research skills
• Editorial judgement and decision-making
• Adaptability and ability to work with user feedback
• Commercial awareness and creative thinking

Application Tips:

• Tailor your CV and covering letter to highlight your relevant experience and skills for this role.
• In your covering letter, explain why you think you would be right for this role, how your experience fits, and why you would like to work at The Key.
• If you have any examples of your writing or content design work, include them in your application to showcase your skills.

ATS Keywords: Research, Writing, Content Design, Education, School Leaders, User Feedback, Adaptation, Commercial Awareness, Creative Thinking

ASSUMPTION: The application process is straightforward, with a focus on assessing candidates' writing and research skills, as well as their ability to adapt content based on user feedback.

🛠️ Tools & Technologies

• Content Management System (CMS)
• User Research Tools
• Microsoft Office Suite
• Google Workspace

ASSUMPTION: The role may require the use of various tools and technologies to facilitate research, writing, and user feedback adaptation, as well as collaboration with the content team.

👔 Cultural Fit Considerations

Company Values:

• Caring for and developing people
• Staying ahead of a vibrant and fast-changing landscape
• Providing up-to-the-minute sector intelligence and resources

Work Style:

• Collaborative and team-oriented
• Adaptable and proactive
• Focused on professional learning and growth

Self-Assessment Questions:

• Do you have a genuine interest in the education sector and supporting school leaders?
• Are you comfortable working in a hybrid environment, with a focus on collaboration and adaptability?
• Do you have a strong focus on professional learning and growth?

ASSUMPTION: The company values a strong work-life balance, collaboration, and adaptability, making it an ideal fit for candidates who are proactive, focused on professional growth, and interested in the education sector.

⚠️ Potential Challenges

• The role may require working on diverse topics and adapting to user feedback, which can be challenging at times.
• The hybrid work arrangement may present challenges in terms of communication and collaboration with the team.
• The role may require working to tight deadlines, which can be stressful at times.
• The education sector is constantly evolving, which may require the role to adapt and learn new information quickly.

ASSUMPTION: The role presents various challenges, but also offers opportunities for growth and development within the content team and the broader organization.

📈 Similar Roles Comparison

• This role differs from other content writer positions in its focus on the education sector and supporting school leaders.
• The role requires a strong background in writing and content design, with a focus on research and user feedback adaptation.
• Career progression in this role may involve moving into a Content Manager or similar position within the content team or the broader organization.

ASSUMPTION: The role offers unique opportunities for candidates interested in the education sector and making a positive impact on schools, with a focus on research and user feedback adaptation.

📝 Sample Projects

• Creating a comprehensive guide on school funding and finance for school leaders
• Developing a series of model policy documents for schools and trusts
• Designing an interactive training module on behavior and attendance for school staff

ASSUMPTION: The role may involve working on various projects, from creating comprehensive guides to designing interactive training modules, with a focus on supporting school leaders and adapting content based on user feedback.

❓ Key Questions to Ask During Interview

• Can you describe the typical content roadmap and how it is determined?
• How does the content team collaborate and adapt to user feedback?
• What opportunities are there for professional growth and development within the content team and the broader organization?
• How does the company support work-life balance and flexible working arrangements?
• What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: Asking relevant questions during the interview process can help candidates better understand the role, the team, and the company, as well as demonstrate their interest and enthusiasm for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your CV and covering letter to highlight your relevant experience and skills for this role.
• If you have any examples of your writing or content design work, include them in your application to showcase your skills.
• Follow up with the hiring manager within 7 days of submitting your application to confirm receipt and reiterate your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.