Specialist, Digital Strategic Account Packs (EMEA)

📌 Core Information

🔹 Job Title: Specialist, Digital Strategic Account Packs (EMEA)

🔹 Company: Kipling

🔹 Location: EMEA > BEL > Antwerp > VF Europe Link 1

🔹 Job Type: Full-Time

🔹 Category: Retail Apparel and Fashion

🔹 Date Posted: May 14, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Supporting commercial activities of digital key accounts, with a focus on Amazon account management
• Driving growth and optimizing performance across digital retail partnerships
• Collaborating with cross-functional teams to elevate digital presence and performance
• Ensuring operational excellence and achieving quantitative and qualitative targets

ASSUMPTION: This role requires a strong analytical mindset, commercial acumen, and a passion for fashion and accessories. Experience in a similar support or analytical role, preferably within a digital or e-commerce team, is highly valued.

📋 Key Responsibilities

✅ Providing operational support for the day-to-day management of the Amazon account, including order tracking, sales analysis, and stock monitoring

✅ Creating and managing purchase orders (POs) in close collaboration with the Customer Operations team

✅ Leading the onboarding process from start to finish, ensuring product details, pack shots, model shots, and descriptions are complete and optimized in partnership with the SEO Specialist

✅ Preparing internal alignment decks for core business processes such as Go-to-Market planning, forecasting, and stock management reporting

✅ Supporting the Account Manager during buying meetings by preparing compelling collection presentations and narratives

✅ Maintaining weekly sales reports to support trade meetings and performance tracking

✅ Co-hosting weekly customer calls and alignment meetings, ensuring all follow-ups are clearly planned and executed

✅ Delivering monthly sell-out analyses to support internal reviews and customer Tier-2-Tier (T2T) meetings

✅ Owning the visual identity of our digital brand stores across platforms, ensuring consistent and premium brand representation across the digital landscape

ASSUMPTION: This role involves a high degree of collaboration and requires strong communication skills, as well as the ability to work effectively with cross-functional teams.

🎯 Required Qualifications

Education: Bachelor's degree in economics, business, or a related field (preferred but not required)

Experience: 2+ years of experience in a similar support or analytical role, with a strong preference for experience within a digital or e-commerce team

Required Skills:

• Strong command of Microsoft Excel
• Analytical thinking and problem-solving skills
• Commercial mindset and a passion for fashion and accessories
• Digitally savvy with a keen interest in e-commerce platforms

Preferred Skills:

• Experience working within a digital or e-commerce team
• Fluency in multiple languages (an advantage)

ASSUMPTION: While a bachelor's degree is preferred, we value experience and achievements above all. Candidates with relevant experience but without a degree are encouraged to apply.

💰 Compensation & Benefits

Salary Range: €35,000 - €45,000 per year (estimate based on industry standards for a role of this level in Belgium)

Benefits:

• Health and well-being initiatives
• Discount card with 50% off all VF brands

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for a role of this level in Belgium. Actual compensation may vary based on experience, skills, and other factors.

📌 Applicant Insights

🔍 Company Context

Industry: Kipling is a retail apparel and fashion company specializing in handbags, luggage, backpacks, and accessories. They are part of VF Corporation, one of the world's largest apparel, footwear, and accessories companies.

Company Size: Kipling has 201-500 employees globally, with its headquarters in Antwerp, Belgium.

Founded: Kipling was founded in 1987 in the heart of the fashion capital Antwerp.

Company Description:

• Kipling is on a mission to empower people to live vibrant and colorful lives, exploring the world with curiosity
• They design thoughtful and creative bags that inspire mobility and lighten life
• Kipling's success story started in 1987 with the iconic crinkled nylon bags and has since expanded to 436 stores in 80 countries

Company Specialties:

• Handbags
• Luggage
• Backpacks
• Accessories
• Monogramming
• Gifts
• Personalisation

Company Website: http://www.kipling.com/

ASSUMPTION: Kipling's success is driven by its commitment to creativity, quality, and customer satisfaction. Their mission to empower people to live vibrant and colorful lives resonates with customers worldwide.

📊 Role Analysis

Career Level: This role is suitable for early to mid-career professionals seeking to grow within a dynamic and international organization.

Reporting Structure: The Digital Strategic Account Specialist reports directly to the Senior Key Accounts Manager and collaborates with cross-functional teams.

Work Arrangement: This role is on-site, with the opportunity to work from the VF Europe Link 1 office in Antwerp, Belgium.

Growth Opportunities:

• Progression to a Senior or Managerial role within the Digital Commerce team
• Expanding responsibilities and taking on new challenges as the company grows
• Cross-functional collaboration and learning opportunities within VF Corporation's diverse portfolio of brands

ASSUMPTION: Kipling offers a supportive and inclusive work environment that encourages professional growth and development.

🌍 Location & Work Environment

Office Type: The VF Europe Link 1 office is a modern and collaborative workspace designed to foster creativity and productivity.

Office Location(s): EMEA > BEL > Antwerp > VF Europe Link 1

Geographic Context:

• Antwerp is a vibrant and multicultural city known for its fashion, art, and architecture
• Belgium offers a high quality of life, with a strong focus on work-life balance and social welfare
• The EMEA region is a dynamic and growing market for Kipling, with opportunities for international travel and collaboration

Work Schedule: Full-time, with standard office hours Monday through Friday

ASSUMPTION: The VF Europe Link 1 office provides a comfortable and engaging work environment that supports employee well-being and productivity.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR team
• In-depth interviews with the hiring manager and cross-functional team members
• Final decision and offer

Key Assessment Areas:

• Analytical and problem-solving skills
• Commercial mindset and understanding of the fashion industry
• Communication and collaboration skills
• Cultural fit and alignment with Kipling's mission and values

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Demonstrate your passion for fashion and accessories, as well as your understanding of the digital retail landscape
• Prepare for behavioral and situational interview questions that assess your analytical, problem-solving, and communication skills

ATS Keywords: Amazon account management, digital key accounts, operational support, sales analysis, stock monitoring, purchase orders, onboarding process, internal alignment decks, buying meetings, weekly sales reports, customer calls, sell-out analyses, visual identity, e-commerce platforms, fashion and accessories, Microsoft Excel

ASSUMPTION: Kipling's recruitment process is designed to assess candidates' skills, experience, and cultural fit. Successful applicants will demonstrate a strong command of Microsoft Excel, a passion for fashion and accessories, and a collaborative teamwork mindset.

🛠️ Tools & Technologies

• Microsoft Excel
• Amazon Seller Central
• Google Workspace (Gmail, Google Drive, Google Docs)
• Project management tools (e.g., Asana, Trello, or Microsoft Project)

ASSUMPTION: Familiarity with these tools and technologies is preferred, but not required. Kipling provides training and support to help employees develop the skills they need to succeed in their roles.

👔 Cultural Fit Considerations

Company Values:

• Curiosity: We embrace a curious mindset and encourage exploration and learning
• Courage: We have the courage to take risks and challenge the status quo
• Authenticity: We are genuine, honest, and true to ourselves and our customers

Work Style:

• Collaborative: We work together to achieve our goals and support each other's success
• Adaptable: We embrace change and continuously evolve to meet the needs of our customers and our business
• Results-driven: We focus on delivering meaningful outcomes and making a tangible impact

Self-Assessment Questions:

• Do you have a genuine passion for fashion and accessories, and a curiosity to learn and grow within the industry?
• Are you comfortable working in a dynamic and collaborative environment, and able to adapt to change as needed?
• Do you have a strong command of Microsoft Excel and a proven track record of delivering results in a fast-paced and competitive environment?

ASSUMPTION: Kipling values diversity and inclusion, and seeks to create a work environment where all employees feel valued, respected, and empowered to bring their authentic selves to work every day.

⚠️ Potential Challenges

• The role may require occasional travel to attend meetings or events, which could disrupt personal schedules
• The pace of work may be fast and demanding at times, requiring strong time management and prioritization skills
• The role involves working with multiple stakeholders and teams, which could present communication and collaboration challenges
• The fashion industry is highly competitive and subject to rapid change, requiring adaptability and a willingness to learn and grow

ASSUMPTION: Kipling provides a supportive and inclusive work environment that encourages employees to overcome challenges and achieve their full potential.

📈 Similar Roles Comparison

• This role is unique in its focus on digital key accounts and Amazon account management within the fashion industry
• Similar roles may be found in other retail apparel and fashion companies, or within the e-commerce divisions of larger organizations
• Career progression in this role may lead to opportunities in digital commerce, marketing, or management within Kipling or VF Corporation

ASSUMPTION: This role offers a unique opportunity to gain experience in digital key account management and Amazon account management within the fashion industry.

📝 Sample Projects

• Developing and implementing a comprehensive onboarding process for new products or collections on Amazon
• Analyzing sales data and identifying trends to inform Go-to-Market planning and forecasting
• Collaborating with cross-functional teams to create compelling collection presentations and narratives for buying meetings

ASSUMPTION: These sample projects are designed to illustrate the types of tasks and responsibilities associated with this role. Successful candidates will be able to demonstrate their ability to tackle similar challenges and deliver meaningful results.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics within the Digital Commerce team, and how this role fits into the broader organization?
• How does Kipling support the professional growth and development of its employees, and what opportunities exist for growth within this role?
• What are the key priorities for this role in the first 30, 60, and 90 days, and how will success be measured?
• How does Kipling approach work-life balance, and what resources are available to support employee well-being and productivity?
• What are the most challenging aspects of this role, and how has the team approached and overcome these challenges in the past?

ASSUMPTION: These questions are designed to help candidates assess the fit of the role and the company culture, as well as to gain insights into the expectations and priorities for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare for behavioral and situational interview questions that assess your analytical, problem-solving, and communication skills
• Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.