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Specialist, Global Communications

Mastercard
Full-time
On-site
New City, New York, United States
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Specialist, Global Communications

πŸ”Ή Company: Mastercard

πŸ”Ή Location: New York City, New York

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Communications

πŸ”Ή Date Posted: April 4, 2025

πŸ”Ή Experience Level: 2-3+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Advancing Mastercard's storytelling with key external and internal audiences
  • Focusing on the quick-changing cybersecurity landscape
  • Developing and executing media strategies
  • Securing positive media coverage
  • Crafting compelling stories that align with Mastercard’s vision, mission, and corporate goals

ASSUMPTION: This role requires a strong understanding of the media landscape, particularly within finance, tech, cybersecurity, and business sectors. Excellent communication skills and the ability to manage multiple projects simultaneously are crucial for success in this position.

πŸ“‹ Key Responsibilities

βœ… Maintain a constant pulse on the media landscape to identify areas where Mastercard can lead or fit into the conversation

βœ… Build and nurture relationships with journalists, editors, and influencers across business, technology, and lifestyle media to secure coverage and establish Mastercard as a thought leader

βœ… Develop and manage press lists, briefing books, recaps, messaging documents, and other assets to support team-wide announcements and media relations at the global level

βœ… Contribute to engaging and insightful stories, newsroom content, and thought leadership that align with Mastercard’s business objectives, market trends, and stakeholder interests

βœ… Partner with internal stakeholders (executives, marketing, product teams, and business and regional PR teams) to align messaging and ensure consistency across all media communications

ASSUMPTION: This role requires strong collaboration skills and the ability to work cross-functionally with various teams and stakeholders. A proactive, innovative, and solution-oriented mindset is essential for success in this position.

🎯 Required Qualifications

Education: Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, or a related field

Experience: 2-3+ years of experience in media relations, public relations, or corporate communications, with a proven track record of supporting successful media relationships and strategies. Agency experience preferred.

Required Skills:

  • Strong storytelling abilities, with experience in connecting the dots to deliver high-quality, impactful content for diverse audiences across different platforms
  • Skilled in building new relationships with key journalists, bloggers, and influencers in the media landscape, particularly within finance, tech, cybersecurity, and business sectors
  • Ability to think strategically and critically to connect the dots to broader organizational goals and priorities
  • Excellent verbal, written, and interpersonal communication skills
  • Collaborative and team-oriented with the ability to work cross-functionally with various teams and stakeholders
  • Strong attention to detail and a commitment to producing high-quality work
  • Interest in or knowledge of cybersecurity solutions, fraud, scams, or the cybersecurity landscape

Preferred Skills:

  • Proven experience in developing and executing media strategies
  • Experience working with global teams and stakeholders

ASSUMPTION: Candidates with experience in media relations or corporate communications, strong storytelling skills, and the ability to manage multiple projects in a fast-paced environment will be well-suited for this role.

πŸ’° Compensation & Benefits

Salary Range: $78,000 - $125,000 USD per year

Benefits:

  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • Flexible spending account and health savings account
  • Paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave)
  • 10 annual paid sick days
  • 10 or more annual paid vacation days based on level
  • 5 personal days
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • Deferred compensation for eligible roles
  • Fitness reimbursement or on-site fitness facilities
  • Eligibility for tuition reimbursement
  • Gender-inclusive benefits

Working Hours: Full-time, typically 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the New York City area. Benefits are subject to change and may vary based on the employee's location and employment status.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Mastercard operates in the financial services and technology industries, focusing on digital payments, commerce, and data analytics.

Company Size: Mastercard is a large, global corporation with over 10,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse teams and projects.

Founded: Mastercard was founded in 1966 and has since grown into a leading global technology company, powering economies and empowering people in over 200 countries and territories worldwide.

Company Description:

  • Mastercard powers economies and empowers people in 200+ countries and territories worldwide
  • Supports a wide range of digital payments choices, making transactions secure, simple, smart, and accessible
  • Combines technology and innovation, partnerships, and networks to deliver unique products and services

Company Specialties:

  • Global digital payments and commerce
  • Technology and innovation
  • Innovative mobile payment solutions and processing

Company Website: http://www.mastercard.com

ASSUMPTION: Mastercard's global presence and extensive network provide ample opportunities for professional growth and development. The company's focus on innovation and technology makes it an attractive employer for individuals seeking to work in a dynamic and forward-thinking environment.

πŸ“Š Role Analysis

Career Level: This role is suitable for early to mid-career professionals with 2-3+ years of experience in media relations, public relations, or corporate communications.

Reporting Structure: The Specialist, Global Communications reports directly to the Director, Global Communications.

Work Arrangement: This is an on-site position based in New York City, with the possibility of occasional remote work for qualified candidates.

Growth Opportunities:

  • Potential advancement to a senior-level position within the Global Communications team
  • Opportunities to work on high-profile projects and collaborate with cross-functional teams
  • Access to professional development and training programs

ASSUMPTION: This role offers opportunities for career growth and development within Mastercard's Global Communications team. Successful candidates will have the chance to work on high-impact projects and collaborate with various stakeholders across the organization.

🌍 Location & Work Environment

Office Type: Mastercard's New York City office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): 150 5th Avenue, New York City, New York

Geographic Context:

  • New York City is a major global financial hub, offering ample opportunities for networking and professional growth
  • The city's vibrant culture and diverse communities provide a rich environment for individuals interested in media relations and communications
  • New York City is home to numerous media outlets and influencers, providing ample opportunities for relationship-building and securing positive media coverage

Work Schedule: Full-time, typically 40 hours per week, with the possibility of occasional remote work for qualified candidates

ASSUMPTION: Mastercard's New York City office offers a dynamic and collaborative work environment, with ample opportunities for professional growth and development. The city's status as a global financial hub and its vibrant culture make it an ideal location for individuals interested in media relations and communications.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the HR team
  • In-person or virtual interview with the hiring manager and/or team members
  • Final interview with senior leadership
  • Background check and onboarding

Key Assessment Areas:

  • Media relations and communications skills
  • Storytelling abilities and content creation
  • Strategic thinking and problem-solving skills
  • Collaboration and teamwork skills
  • Adaptability and cultural fit

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Demonstrate your understanding of the media landscape and Mastercard's business objectives
  • Prepare examples of your past work that showcase your media relations, storytelling, and content creation skills
  • Be ready to discuss your familiarity with the cybersecurity landscape and Mastercard's products and services

ATS Keywords: Media relations, communications, storytelling, content creation, strategic thinking, collaboration, cybersecurity, Mastercard

ASSUMPTION: Mastercard's interview process is designed to assess candidates' media relations and communications skills, as well as their strategic thinking, collaboration, and cultural fit. Successful candidates will demonstrate a strong understanding of the media landscape and Mastercard's business objectives, as well as relevant experience and skills.

πŸ› οΈ Tools & Technologies

  • Media databases and monitoring tools (e.g., Muck Rack, Agility PR Solutions)
  • Content management systems (e.g., WordPress, Adobe Experience Manager)
  • Project management tools (e.g., Asana, Trello)
  • Microsoft Office Suite (Word, Excel, PowerPoint)

ASSUMPTION: This role requires proficiency in various media databases, content management systems, and project management tools. Familiarity with Microsoft Office Suite is also essential for success in this position.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Doing the Right Thing
  • Staying True to Ourselves
  • Including Everyone
  • Encouraging Growth
  • One Mastercard

Work Style:

  • Collaborative and team-oriented
  • Fast-paced and dynamic
  • Results-driven and accountable
  • Innovative and forward-thinking
  • Adaptable and resilient

Self-Assessment Questions:

  • Do you align with Mastercard's values, particularly 'Including Everyone' and 'Encouraging Growth'?
  • Are you comfortable working in a fast-paced, dynamic environment with tight deadlines?
  • Do you thrive in a collaborative, team-oriented work culture?

ASSUMPTION: Mastercard's values and work style emphasize collaboration, innovation, and adaptability. Successful candidates will demonstrate a strong alignment with these values and be comfortable working in a fast-paced, dynamic environment with tight deadlines.

⚠️ Potential Challenges

  • The quick-changing nature of the cybersecurity landscape may require frequent updates to media strategies and messaging
  • Managing multiple projects simultaneously in a fast-paced environment can be challenging and stressful
  • The competitive nature of the media relations landscape may present obstacles to securing positive coverage and establishing Mastercard as a thought leader
  • Working with global teams and stakeholders may require navigating different time zones and cultural norms

ASSUMPTION: This role presents unique challenges related to the fast-paced and dynamic nature of the media landscape, as well as the need to manage multiple projects simultaneously. Successful candidates will be adaptable, resilient, and capable of thriving in a high-pressure environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to related positions in media relations or corporate communications, this role places a greater emphasis on storytelling and content creation, as well as a strong understanding of the cybersecurity landscape
  • Industry-specific context: The financial services and technology industries are highly competitive and fast-paced, requiring strong communication skills and strategic thinking
  • Career path comparison: This role offers opportunities for career growth and development within Mastercard's Global Communications team, with the potential for advancement to senior-level positions

ASSUMPTION: This role differs from related positions in media relations or corporate communications in its emphasis on storytelling and content creation, as well as a strong understanding of the cybersecurity landscape. The fast-paced and competitive nature of the financial services and technology industries presents unique challenges and opportunities for professional growth and development.

πŸ“ Sample Projects

  • Developing and executing a media strategy to secure positive coverage for Mastercard's latest cybersecurity product launch
  • Crafting a thought leadership piece on the evolving cybersecurity landscape and Mastercard's role in shaping the future of digital payments
  • Managing a global media relations campaign to announce Mastercard's partnership with a leading cybersecurity firm

ASSUMPTION: These sample projects illustrate the range of responsibilities and challenges faced by the Specialist, Global Communications. Successful candidates will be able to demonstrate their ability to manage multiple projects simultaneously, develop and execute media strategies, and craft compelling stories that align with Mastercard's business objectives.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the Global Communications department?
  • How does this role fit into the broader organizational goals and priorities of Mastercard?
  • What are the key challenges and opportunities facing the Global Communications team in the coming year?
  • How does Mastercard support the professional development and growth of its employees?
  • What is the company's approach to work-life balance and employee well-being?

ASSUMPTION: These key questions are designed to provide insight into the team structure, organizational goals, and employee support within Mastercard's Global Communications department. Successful candidates will use these questions to demonstrate their strategic thinking, curiosity, and commitment to professional growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare examples of your past work that showcase your media relations, storytelling, and content creation skills
  • Be ready to discuss your familiarity with the cybersecurity landscape and Mastercard's products and services
  • Follow up with the hiring manager one week after your final interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.