C

Sr. Account Executive, Key Accounts

Ceros
Full-time
Remote
Worldwide
πŸ’Ό Account Management

πŸ“Œ Core Information

πŸ”Ή Job Title: Sr. Account Executive, Key Accounts

πŸ”Ή Company: Ceros

πŸ”Ή Location: Remote within the United States

πŸ”Ή Job Type: Remote

πŸ”Ή Category: Account Management

πŸ”Ή Date Posted: Tue Apr 01 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Remote solely

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Building and expanding relationships within the top 10% client base.
  • Ensuring client success and identifying growth opportunities.
  • Supporting expansions across new regions, divisions, groups, and use cases.
  • Leveraging and building strong client relationships to drive business outcomes.

ASSUMPTION: It is assumed that the role focuses significantly on client retention and upselling strategies to solidify Ceros’s position in the market, given its brief mention of top 10% client management and business growth objectives.

πŸ“‹ Key Responsibilities

βœ… Collaborate with Customer Success Managers to achieve renewal and expansion goals.

βœ… Build actionable account plans that span from 6 to 18 months.

βœ… Engage with users, influencers, and decision-makers at all organizational levels.

βœ… Ensure Ceros remains a deeply integrated tool within organizations.

βœ… Proactively engage with clients to preempt budget cuts and position Ceros as a strategic partner.

βœ… Manage and prioritize a rolling pipeline for client relationship expansion.

βœ… Act as a liaison for customer feedback to business and product teams.

βœ… Partner with marketing to develop client engagement strategies.

βœ… Maintain visibility and proactive engagement across accounts.

ASSUMPTION: The responsibilities suggest a high level of client interaction and strategic planning, necessitating strong relationship-building skills and the ability to work autonomously within a remote setting.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum five years managing accounts with $300K+ ARR and closing $100K+ upsell deals.

Required Skills:

  • Account Management
  • SaaS Sales
  • Customer Success
  • Relationship Building
  • Upselling

Preferred Skills:

  • Networking in the content creation space
  • Experience with HubSpot or Salesforce

ASSUMPTION: Additional qualifications may include experience in marketing or creative software sales, reflecting Ceros’s service offerings in content creation and marketing platforms.

πŸ’° Compensation & Benefits

Salary Range: $95,000-$140,000 base salary with total compensation up to $240,000 depending on experience.

Benefits:

  • Stock options
  • Premium health insurance*
  • 401K matching*
  • Flexible vacation days
  • Stipend for home office setup
  • Paid parental leave
  • Access to co-working spaces

Working Hours: Standard 40-hour work week with potential for travel commitments up to 50%.

ASSUMPTION: Benefits such as health insurance and 401K may vary by location, indicating Ceros's wide operational area and focus on employee wellbeing.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Technology, Information and Internet

Company Size: 201-500 employees, suggesting a dynamic yet stable work environment.

Founded: 2012, with a decade of innovation in the content creation space.

Company Description:

  • Empowering companies to create interactive content.
  • Driving customer engagement with ease and efficiency.
  • Significant presence with leading brands and top-tier investor support.

Company Specialties:

  • Content marketing
  • Content creation
  • Digital content

Company Website: http://www.ceros.com

ASSUMPTION: Ceros likely prioritizes creative and technology-centric candidates given its focus on content innovation and digital experiences.

πŸ“Š Role Analysis

Career Level: Senior, requiring significant experience and strategic acumen.

Reporting Structure: Reports to Account Director, Enterprise, highlighting a structured yet flexible management approach.

Work Arrangement: Fully remote with frequent travel for client engagement.

Growth Opportunities:

  • Expanding personal network in a high-growth industry.
  • Enhancing strategic management skills.
  • Potential for leadership roles within client accounts.

ASSUMPTION: There is a focus on leadership development and client success, providing opportunities for internal career progression aligned with Ceros’s growth.

🌍 Location & Work Environment

Office Type: Remote-first structure with global co-working access.

Office Location(s): Various global locations including New York, London, and Prague.

Geographic Context:

  • Expanded remote work capabilities.
  • Access to global networks and resources.
  • Flexible work environments to suit diverse geographic needs.

Work Schedule: Flexibly structured around client and corporate needs.

ASSUMPTION: The remote work environment and co-working options reflect a flexible, adaptable approach to modern work-life balance challenges.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial screening and resume evaluation.
  • Technical and strategic assessments.
  • Interviews with leadership to gauge fit and vision alignment.

Key Assessment Areas:

  • Client management and strategic planning capabilities.
  • Ability to build and sustain long-term relationships.
  • Skill in navigating complex sales environments.

Application Tips:

  • Highlight experience with SaaS sales and account management.
  • Showcase strong client relationship and communication skills.
  • Emphasize experience with global accounts and strategic upselling.

ATS Keywords: Account Management, SaaS Sales, Client Engagement, Strategic Planning, Upselling, Remote Work

ASSUMPTION: The application process appears comprehensive and performance-based, focusing on both technical skills and cultural fit.

πŸ› οΈ Tools & Technologies

  • HubSpot
  • Salesforce
  • Collaboration tools like MarkUp

ASSUMPTION: Proficiency with major CRM tools is expected to facilitate strategic account management and client interaction.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Creativity and Innovation
  • Collaboration and Community Building
  • Commitment to Diversity and Inclusion

Work Style:

  • Autonomous and self-motivated
  • Collaborative in team and client settings
  • Adaptable and open-minded

Self-Assessment Questions:

  • How do you handle complex client relationships?
  • What strategies do you employ to drive account growth?
  • How do you manage remote client interactions?

ASSUMPTION: Success at Ceros likely involves adaptability and a proactive mindset to align with their innovative, fast-paced environment.

⚠️ Potential Challenges

  • Managing a highly dynamic client base with shifting priorities.
  • Balancing travel demands with work-life commitments.
  • Maintaining engagement remotely with global clients.
  • Staying ahead in a rapidly evolving tech landscape.

ASSUMPTION: The challenges indicate a demanding role that requires resilience and effective time management skills, primarily within a virtual work environment.

πŸ“ˆ Similar Roles Comparison

  • Higher client interaction than typical account management positions.
  • More strategic involvement compared to junior sales roles.
  • Greater emphasis on client success than typical SaaS sales roles.

ASSUMPTION: Similar roles may not offer the same level of strategic client engagement, positioning this as an advanced career opportunity.

πŸ“ Sample Projects

  • Developed account expansion strategies for top-tier clients.
  • Initiated thematic marketing campaigns with the marketing department.
  • Enhanced client retention through personalized engagement strategies.

ASSUMPTION: These projects suggest a focus on proactive client outreach and personalized service delivery.

❓ Key Questions to Ask During Interview

  • What does success look like for this role in the first year?
  • How does Ceros support professional development for this position?
  • What challenges does the team currently face that this role would address?
  • How does the company ensure its product offering stays competitive?
  • What are the company’s long-term vision and growth plans?

ASSUMPTION: These questions provide insight into both role expectations and company strategy, aiding candidate evaluation.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Ceros career website.
  • Ensure your resume highlights relevant SaaS and account management experience.
  • Prepare to discuss specific strategic initiatives you have led.
  • Expect to demonstrate CRM tool proficiency during the interview.
  • Research Ceros’s products and market position to tailor your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.