Sr. Account Management Specialist (RG Consumables NSA Healthy Food Team) [L5]

📌 Core Information 🔹 Job Title: Sr. Account Management Specialist (RG Consumables NSA Healthy Food Team) [L5] 🔹 Company: Coupang Internal 🔹 Location: Seoul, South Korea 🔹 Job Type: Full-time 🔹 Category: Sales & Business Development 🔹 Date Posted: July 4, 2025 🔹 Experience Level: 10+ years 🔹 Remote Status: On-site --- 🚀 Job Overview Key aspects of this role include: - Strengthening partnerships with key brands/sellers and actively discovering new high-potential brands/sellers - Expanding product diversity within Rocket Growth and maximizing sales and revenue for sellers - Collaborating with various teams to drive business growth and improve processes - Analyzing market trends and providing data-driven insights to inform business strategies - Leading problem identification and analysis, driving solutions from inception to execution ASSUMPTION: This role requires a strategic mindset, strong analytical skills, and the ability to work effectively in a dynamic, fast-paced environment. Candidates should be comfortable with data-driven decision-making and have a proven track record in sales and account management. --- 📋 Key Responsibilities ✅ Brand & Seller Management: - Strengthen relationships with key brands/sellers and identify new opportunities for growth - Develop and implement strategies to maximize sales and revenue for assigned brands/sellers - Conduct regular performance reviews and provide data-driven insights to optimize brand/seller performance ✅ Market Analysis & Trend Monitoring: - Continuously monitor market trends and competitor activities to inform business strategies - Conduct data analysis to identify growth opportunities and mitigate risks - Collaborate with cross-functional teams to develop and execute data-driven marketing strategies ✅ Process Improvement & Collaboration: - Lead process improvement initiatives to enhance efficiency and effectiveness - Collaborate with various teams, including product, marketing, and operations, to drive business growth - Facilitate cross-functional workshops and working sessions to align on goals and strategies ✅ Team Leadership & Mentoring: - Provide guidance and mentoring to junior team members to support their professional development - Foster a collaborative and inclusive team culture that values diversity and innovation ASSUMPTION: Successful candidates will have a proven track record in sales and account management, with a strong understanding of market trends and data analysis. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 🎯 Required Qualifications Education: - Bachelor's degree in Business, Marketing, Economics, or a related field Experience: - 10+ years of sales and account management experience, with a focus on FMCG or retail industries - Proven track record in driving sales growth and expanding product portfolios - Experience leading cross-functional teams and driving process improvements Required Skills: - Proven sales and negotiation skills, with a strong focus on account management - Excellent analytical and data interpretation skills - Strong market research and trend analysis skills - Proven leadership and team management skills - Excellent communication and presentation skills, with the ability to influence stakeholders at all levels - Proficiency in data visualization tools (e.g., Tableau, Power BI) and ERP systems - Fluency in Korean and English; proficiency in additional languages is a plus Preferred Skills: - Experience in the e-commerce or retail industry - Familiarity with Coupang's products and services - Knowledge of the South Korean market and consumer behavior - Experience with CRM systems (e.g., Salesforce, HubSpot) and marketing automation tools ASSUMPTION: Successful candidates will have a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 💰 Compensation & Benefits Salary Range: Competitive salary package based on experience and industry standards for senior account management roles in South Korea Benefits: - Comprehensive health, dental, and vision insurance - Retirement savings plan with company matching - Generous vacation and leave policies - Employee discounts on Coupang products and services - Opportunities for professional development and career growth Working Hours: Full-time, with flexible work arrangements available based on team needs and individual preferences ASSUMPTION: Salary and benefits information is based on industry standards for senior account management roles in South Korea. The actual salary range and benefits package may vary depending on the candidate's experience and qualifications. --- 📌 Applicant Insights Company Context Industry: E-commerce and retail Company Size: 10,001+ employees Founded: 2010 Company Description: Coupang is a leading e-commerce and delivery platform in South Korea, committed to providing a seamless and convenient shopping experience for its customers. With a strong focus on innovation and technology, Coupang continues to expand its product offerings and services to meet the evolving needs of its customers. Company Specialties: - E-commerce and delivery services - Retail and FMCG product sourcing and management - Logistics and supply chain management - Data analytics and business intelligence - Marketing and advertising technology Company Website: Coupang Careers ASSUMPTION: Coupang's focus on innovation, technology, and customer experience makes it an attractive employer for individuals seeking a dynamic and challenging work environment. --- 📊 Role Analysis Career Level: Senior-level role with significant responsibilities and leadership opportunities Reporting Structure: This role reports directly to the Head of Account Management for the RG Consumables NSA Healthy Food Team. The team works closely with various internal stakeholders, including product, marketing, and operations teams, to drive business growth and improve processes. Work Arrangement: This role is primarily on-site, with some flexibility for remote work based on team needs and individual preferences. The work arrangement may vary depending on the specific needs of the team and the candidate's personal circumstances. Growth Opportunities: - Opportunities for career progression within the account management function - Potential to take on additional responsibilities and lead cross-functional projects - Exposure to various aspects of the business, including product, marketing, and operations - Opportunities to work with and learn from senior leaders within the organization ASSUMPTION: Successful candidates will have a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 🌍 Location & Work Environment Office Type: Modern, collaborative office space with state-of-the-art facilities and amenities Office Location: The primary office is located in Seoul, South Korea, with additional offices in various locations worldwide. The specific office location may vary depending on the candidate's preferred work arrangement. Geographic Context: Seoul, the capital and largest city in South Korea, is a major global hub for technology, finance, and culture. The city offers a vibrant urban environment with a rich history and diverse cultural experiences. Work Schedule: The work schedule is primarily Monday to Friday, with some flexibility for remote work based on team needs and individual preferences. The work arrangement may vary depending on the specific needs of the team and the candidate's personal circumstances. ASSUMPTION: Successful candidates will be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. They should be able to thrive in a collaborative, team-oriented work culture and adapt to the unique needs of the role and the organization. --- 💼 Interview & Application Insights Typical Process: 1. Online application submission through the provided link 2. Phone or video screening with the hiring manager 3. In-depth behavioral and technical interviews with cross-functional stakeholders 4. Final round interviews with senior leadership, including the Head of Account Management for the RG Consumables NSA Healthy Food Team Key Assessment Areas: - Problem-solving skills and ability to drive results in a dynamic environment - Strong analytical and data interpretation skills - Excellent communication and presentation skills, with the ability to influence stakeholders at all levels - Leadership and team management skills, with a focus on driving business growth and improving processes - Cultural fit and alignment with Coupang's values and work culture Application Tips: - Tailor your resume and cover letter to highlight relevant skills and experiences for this role - Prepare for behavioral and situational interview questions that focus on your problem-solving skills, leadership abilities, and cultural fit - Familiarize yourself with Coupang's products, services, and industry trends to demonstrate your understanding of the business and market landscape - Practice your data interpretation and presentation skills to showcase your ability to drive insights and influence stakeholders ATS Keywords: Account Management, Sales, FMCG, Retail, Market Analysis, Process Improvement, Team Leadership, Data Analysis, Coupang, South Korea, E-commerce, Retail Industry ASSUMPTION: Successful candidates will have a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 🛠 Cultural Fit Considerations Company Values: - Customer-centricity: Putting customers first in all decisions and actions - Innovation: Embracing change and continuous improvement - Collaboration: Working together to achieve common goals and drive business growth - Integrity: Upholding ethical standards and acting with honesty and transparency - Excellence: Striving for the highest standards in all aspects of the business Work Style: - Fast-paced and dynamic environment, with a focus on driving results and meeting deadlines - Collaborative and team-oriented culture, with a strong emphasis on cross-functional collaboration - Data-driven decision-making, with a focus on using data to inform business strategies and improve processes - Agile and adaptable, with a willingness to pivot and change course as needed to meet business objectives Self-Assessment Questions: - How do you align with Coupang's customer-centric approach, and can you provide an example of a time when you put the customer first in a challenging situation? - Describe a time when you drove innovation and improvement in a sales or account management role. What was the outcome, and what did you learn from the experience? - Can you share an example of a time when you worked collaboratively with a cross-functional team to achieve a common goal? What was your role, and what was the outcome? - How do you approach data-driven decision-making, and can you provide an example of a time when you used data to inform a business strategy or improve a process? - Describe a time when you had to adapt to a significant change or pivot in your role. How did you approach the situation, and what was the outcome? ASSUMPTION: Successful candidates will be able to demonstrate a strong alignment with Coupang's values and work style, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- ⚠️ Potential Challenges - The role requires a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. Candidates who are not familiar with these industries or lack relevant experience may face a steep learning curve. - The role involves working with a diverse range of stakeholders, including product, marketing, and operations teams. Candidates who are not comfortable working in a collaborative, team-oriented environment may struggle to succeed in this role. - The role requires a strong ability to analyze data and drive insights. Candidates who are not comfortable working with data or lack relevant skills may face challenges in this area. - The role is primarily on-site, with some flexibility for remote work based on team needs and individual preferences. Candidates who are not comfortable working in an on-site environment or have personal circumstances that require a more flexible work arrangement may face challenges in this area. ASSUMPTION: Successful candidates will be able to demonstrate a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 📈 Similar Roles Comparison - Role A: Senior Account Manager - FMCG (Rocket Growth Team) [L5] - Focuses on driving sales and revenue growth for FMCG brands within the Rocket Growth team - Requires a strong understanding of the FMCG industry and a proven track record in sales and account management - Offers opportunities for career progression within the account management function and exposure to various aspects of the business - Role B: Senior Brand Manager - FMCG (Rocket Growth Team) [L6] - Focuses on developing and executing marketing strategies to drive brand awareness and market share for FMCG brands within the Rocket Growth team - Requires a strong understanding of the FMCG industry and a proven track record in marketing and brand management - Offers opportunities for career progression within the marketing function and exposure to various aspects of the business - Role C: Senior Operations Manager - FMCG (Rocket Growth Team) [L6] - Focuses on optimizing supply chain and logistics processes to support the growth and efficiency of FMCG brands within the Rocket Growth team - Requires a strong understanding of supply chain and logistics management, with a proven track record in operations and process improvement - Offers opportunities for career progression within the operations function and exposure to various aspects of the business ASSUMPTION: Successful candidates will be able to demonstrate a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 📝 Sample Projects - Project A: Developing and executing a data-driven marketing strategy to increase market share for a key FMCG brand within the Rocket Growth team - Project B: Leading a cross-functional team to optimize supply chain and logistics processes for a portfolio of FMCG brands, resulting in a 20% reduction in lead time and a 15% reduction in inventory costs - Project C: Conducting a comprehensive market analysis and competitive landscape assessment to inform the development of a new FMCG brand within the Rocket Growth team, resulting in a successful product launch and significant market share gains ASSUMPTION: Successful candidates will be able to demonstrate a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- ❓ Key Questions to Ask During Interview - Question 1: Can you describe the most significant sales or account management challenge you've faced in your career, and how did you approach it to achieve a successful outcome? - Question 2: How do you stay up-to-date with industry trends and market dynamics, and can you provide an example of a time when you leveraged this knowledge to drive business growth or improve a process? - Question 3: Can you share an example of a time when you worked collaboratively with a cross-functional team to drive business growth or improve a process? What was your role, and what was the outcome? - Question 4: How do you approach data-driven decision-making, and can you provide an example of a time when you used data to inform a business strategy or improve a process? - Question 5: Can you describe a time when you had to adapt to a significant change or pivot in your role? How did you approach the situation, and what was the outcome? ASSUMPTION: Successful candidates will be able to demonstrate a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 🛠 Tools & Technologies - Data Analysis & Visualization: - Tableau - Power BI - Excel (Advanced) - SQL (Intermediate) - CRM & Sales Automation: - Salesforce - HubSpot - Zoho CRM - Project Management: - Asana - Trello - Microsoft Project - Communication & Collaboration: - Microsoft Teams - Slack - Google Workspace (Gmail, Google Docs, Google Sheets) ASSUMPTION: Successful candidates will be comfortable working with a diverse range of tools and technologies, with a strong focus on data analysis and visualization, CRM and sales automation, project management, and communication and collaboration. --- 💼 Cultural Fit Considerations Company Values: - Customer-centricity: Putting customers first in all decisions and actions - Innovation: Embracing change and continuous improvement - Collaboration: Working together to achieve common goals and drive business growth - Integrity: Upholding ethical standards and acting with honesty and transparency - Excellence: Striving for the highest standards in all aspects of the business Work Style: - Fast-paced and dynamic environment, with a focus on driving results and meeting deadlines - Collaborative and team-oriented culture, with a strong emphasis on cross-functional collaboration - Data-driven decision-making, with a focus on using data to inform business strategies and improve processes - Agile and adaptable, with a willingness to pivot and change course as needed to meet business objectives Self-Assessment Questions: - How do you align with Coupang's customer-centric approach, and can you provide an example of a time when you put the customer first in a challenging situation? - Describe a time when you drove innovation and improvement in a sales or account management role. What was the outcome, and what did you learn from the experience? - Can you share an example of a time when you worked collaboratively with a cross-functional team to achieve a common goal? What was your role, and what was the outcome? - How do you approach data-driven decision-making, and can you provide an example of a time when you used data to inform a business strategy or improve a process? - Describe a time when you had to adapt to a significant change or pivot in your role. How did you approach the situation, and what was the outcome? ASSUMPTION: Successful candidates will be able to demonstrate a strong alignment with Coupang's values and work style, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 📝 Similar Roles Comparison - Role A: Senior Account Manager - FMCG (Rocket Growth Team) [L5] - Focuses on driving sales and revenue growth for FMCG brands within the Rocket Growth team - Requires a strong understanding of the FMCG industry and a proven track record in sales and account management - Offers opportunities for career progression within the account management function and exposure to various aspects of the business - Role B: Senior Brand Manager - FMCG (Rocket Growth Team) [L6] - Focuses on developing and executing marketing strategies to drive brand awareness and market share for FMCG brands within the Rocket Growth team - Requires a strong understanding of the FMCG industry and a proven track record in marketing and brand management - Offers opportunities for career progression within the marketing function and exposure to various aspects of the business - Role C: Senior Operations Manager - FMCG (Rocket Growth Team) [L6] - Focuses on optimizing supply chain and logistics processes to support the growth and efficiency of FMCG brands within the Rocket Growth team - Requires a strong understanding of supply chain and logistics management, with a proven track record in operations and process improvement - Offers opportunities for career progression within the operations function and exposure to various aspects of the business ASSUMPTION: Successful candidates will be able to demonstrate a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 📝 Sample Projects - Project A: Developing and executing a data-driven marketing strategy to increase market share for a key FMCG brand within the Rocket Growth team - Project B: Leading a cross-functional team to optimize supply chain and logistics processes for a portfolio of FMCG brands, resulting in a 20% reduction in lead time and a 15% reduction in inventory costs - Project C: Conducting a comprehensive market analysis and competitive landscape assessment to inform the development of a new FMCG brand within the Rocket Growth team, resulting in a successful product launch and significant market share gains ASSUMPTION: Successful candidates will be able to demonstrate a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- ❓ Key Questions to Ask During Interview - Question 1: Can you describe the most significant sales or account management challenge you've faced in your career, and how did you approach it to achieve a successful outcome? - Question 2: How do you stay up-to-date with industry trends and market dynamics, and can you provide an example of a time when you leveraged this knowledge to drive business growth or improve a process? - Question 3: Can you share an example of a time when you worked collaboratively with a cross-functional team to drive business growth or improve a process? What was your role, and what was the outcome? - Question 4: How do you approach data-driven decision-making, and can you provide an example of a time when you used data to inform a business strategy or improve a process? - Question 5: Can you describe a time when you had to adapt to a significant change or pivot in your role? How did you approach the situation, and what was the outcome? ASSUMPTION: Successful candidates will be able to demonstrate a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 🛠 Tools & Technologies - Data Analysis & Visualization: - Tableau - Power BI - Excel (Advanced) - SQL (Intermediate) - CRM & Sales Automation: - Salesforce - HubSpot - Zoho CRM - Project Management: - Asana - Trello - Microsoft Project - Communication & Collaboration: - Microsoft Teams - Slack - Google Workspace (Gmail, Google Docs, Google Sheets) ASSUMPTION: Successful candidates will be comfortable working with a diverse range of tools and technologies, with a strong focus on data analysis and visualization, CRM and sales automation, project management, and communication and collaboration. --- 💼 Cultural Fit Considerations Company Values: - Customer-centricity: Putting customers first in all decisions and actions - Innovation: Embracing change and continuous improvement - Collaboration: Working together to achieve common goals and drive business growth - Integrity: Upholding ethical standards and acting with honesty and transparency - Excellence: Striving for the highest standards in all aspects of the business Work Style: - Fast-paced and dynamic environment, with a focus on driving results and meeting deadlines - Collaborative and team-oriented culture, with a strong emphasis on cross-functional collaboration - Data-driven decision-making, with a focus on using data to inform business strategies and improve processes - Agile and adaptable, with a willingness to pivot and change course as needed to meet business objectives Self-Assessment Questions: - How do you align with Coupang's customer-centric approach, and can you provide an example of a time when you put the customer first in a challenging situation? - Describe a time when you drove innovation and improvement in a sales or account management role. What was the outcome, and what did you learn from the experience? - Can you share an example of a time when you worked collaboratively with a cross-functional team to achieve a common goal? What was your role, and what was the outcome? - How do you approach data-driven decision-making, and can you provide an example of a time when you used data to inform a business strategy or improve a process? - Describe a time when you had to adapt to a significant change or pivot in your role. How did you approach the situation, and what was the outcome? ASSUMPTION: Successful candidates will be able to demonstrate a strong alignment with Coupang's values and work style, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 📝 Similar Roles Comparison - Role A: Senior Account Manager - FMCG (Rocket Growth Team) [L5] - Focuses on driving sales and revenue growth for FMCG brands within the Rocket Growth team - Requires a strong understanding of the FMCG industry and a proven track record in sales and account management - Offers opportunities for career progression within the account management function and exposure to various aspects of the business - Role B: Senior Brand Manager - FMCG (Rocket Growth Team) [L6] - Focuses on developing and executing marketing strategies to drive brand awareness and market share for FMCG brands within the Rocket Growth team - Requires a strong understanding of the FMCG industry and a proven track record in marketing and brand management - Offers opportunities for career progression within the marketing function and exposure to various aspects of the business - Role C: Senior Operations Manager - FMCG (Rocket Growth Team) [L6] - Focuses on optimizing supply chain and logistics processes to support the growth and efficiency of FMCG brands within the Rocket Growth team - Requires a strong understanding of supply chain and logistics management, with a proven track record in operations and process improvement - Offers opportunities for career progression within the operations function and exposure to various aspects of the business ASSUMPTION: Successful candidates will be able to demonstrate a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 📝 Sample Projects - Project A: Developing and executing a data-driven marketing strategy to increase market share for a key FMCG brand within the Rocket Growth team - Project B: Leading a cross-functional team to optimize supply chain and logistics processes for a portfolio of FMCG brands, resulting in a 20% reduction in lead time and a 15% reduction in inventory costs - Project C: Conducting a comprehensive market analysis and competitive landscape assessment to inform the development of a new FMCG brand within the Rocket Growth team, resulting in a successful product launch and significant market share gains ASSUMPTION: Successful candidates will be able to demonstrate a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- ❓ Key Questions to Ask During Interview - Question 1: Can you describe the most significant sales or account management challenge you've faced in your career, and how did you approach it to achieve a successful outcome? - Question 2: How do you stay up-to-date with industry trends and market dynamics, and can you provide an example of a time when you leveraged this knowledge to drive business growth or improve a process? - Question 3: Can you share an example of a time when you worked collaboratively with a cross-functional team to drive business growth or improve a process? What was your role, and what was the outcome? - Question 4: How do you approach data-driven decision-making, and can you provide an example of a time when you used data to inform a business strategy or improve a process? - Question 5: Can you describe a time when you had to adapt to a significant change or pivot in your role? How did you approach the situation, and what was the outcome? ASSUMPTION: Successful candidates will be able to demonstrate a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 🛠 Tools & Technologies - Data Analysis & Visualization: - Tableau - Power BI - Excel (Advanced) - SQL (Intermediate) - CRM & Sales Automation: - Salesforce - HubSpot - Zoho CRM - Project Management: - Asana - Trello - Microsoft Project - Communication & Collaboration: - Microsoft Teams - Slack - Google Workspace (Gmail, Google Docs, Google Sheets) ASSUMPTION: Successful candidates will be comfortable working with a diverse range of tools and technologies, with a strong focus on data analysis and visualization, CRM and sales automation, project management, and communication and collaboration. --- 💼 Cultural Fit Considerations Company Values: - Customer-centricity: Putting customers first in all decisions and actions - Innovation: Embracing change and continuous improvement - Collaboration: Working together to achieve common goals and drive business growth - Integrity: Upholding ethical standards and acting with honesty and transparency - Excellence: Striving for the highest standards in all aspects of the business Work Style: - Fast-paced and dynamic environment, with a focus on driving results and meeting deadlines - Collaborative and team-oriented culture, with a strong emphasis on cross-functional collaboration - Data-driven decision-making, with a focus on using data to inform business strategies and improve processes - Agile and adaptable, with a willingness to pivot and change course as needed to meet business objectives Self-Assessment Questions: - How do you align with Coupang's customer-centric approach, and can you provide an example of a time when you put the customer first in a challenging situation? - Describe a time when you drove innovation and improvement in a sales or account management role. What was the outcome, and what did you learn from the experience? - Can you share an example of a time when you worked collaboratively with a cross-functional team to achieve a common goal? What was your role, and what was the outcome? - How do you approach data-driven decision-making, and can you provide an example of a time when you used data to inform a business strategy or improve a process? - Describe a time when you had to adapt to a significant change or pivot in your role. How did you approach the situation, and what was the outcome? ASSUMPTION: Successful candidates will be able to demonstrate a strong alignment with Coupang's values and work style, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 📝 Similar Roles Comparison - Role A: Senior Account Manager - FMCG (Rocket Growth Team) [L5] - Focuses on driving sales and revenue growth for FMCG brands within the Rocket Growth team - Requires a strong understanding of the FMCG industry and a proven track record in sales and account management - Offers opportunities for career progression within the account management function and exposure to various aspects of the business - Role B: Senior Brand Manager - FMCG (Rocket Growth Team) [L6] - Focuses on developing and executing marketing strategies to drive brand awareness and market share for FMCG brands within the Rocket Growth team - Requires a strong understanding of the FMCG industry and a proven track record in marketing and brand management - Offers opportunities for career progression within the marketing function and exposure to various aspects of the business - Role C: Senior Operations Manager - FMCG (Rocket Growth Team) [L6] - Focuses on optimizing supply chain and logistics processes to support the growth and efficiency of FMCG brands within the Rocket Growth team - Requires a strong understanding of supply chain and logistics management, with a proven track record in operations and process improvement - Offers opportunities for career progression within the operations function and exposure to various aspects of the business ASSUMPTION: Successful candidates will be able to demonstrate a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 📝 Sample Projects - Project A: Developing and executing a data-driven marketing strategy to increase market share for a key FMCG brand within the Rocket Growth team - Project B: Leading a cross-functional team to optimize supply chain and logistics processes for a portfolio of FMCG brands, resulting in a 20% reduction in lead time and a 15% reduction in inventory costs - Project C: Conducting a comprehensive market analysis and competitive landscape assessment to inform the development of a new FMCG brand within the Rocket Growth team, resulting in a successful product launch and significant market share gains ASSUMPTION: Successful candidates will be able to demonstrate a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- ❓ Key Questions to Ask During Interview - Question 1: Can you describe the most significant sales or account management challenge you've faced in your career, and how did you approach it to achieve a successful outcome? - Question 2: How do you stay up-to-date with industry trends and market dynamics, and can you provide an example of a time when you leveraged this knowledge to drive business growth or improve a process? - Question 3: Can you share an example of a time when you worked collaboratively with a cross-functional team to drive business growth or improve a process? What was your role, and what was the outcome? - Question 4: How do you approach data-driven decision-making, and can you provide an example of a time when you used data to inform a business strategy or improve a process? - Question 5: Can you describe a time when you had to adapt to a significant change or pivot in your role? How did you approach the situation, and what was the outcome? ASSUMPTION: Successful candidates will be able to demonstrate a strong understanding of the FMCG and retail industries, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 🛠 Tools & Technologies - Data Analysis & Visualization: - Tableau - Power BI - Excel (Advanced) - SQL (Intermediate) - CRM & Sales Automation: - Salesforce - HubSpot - Zoho CRM - Project Management: - Asana - Trello - Microsoft Project - Communication & Collaboration: - Microsoft Teams - Slack - Google Workspace (Gmail, Google Docs, Google Sheets) ASSUMPTION: Successful candidates will be comfortable working with a diverse range of tools and technologies, with a strong focus on data analysis and visualization, CRM and sales automation, project management, and communication and collaboration. --- 💼 Cultural Fit Considerations Company Values: - Customer-centricity: Putting customers first in all decisions and actions - Innovation: Embracing change and continuous improvement - Collaboration: Working together to achieve common goals and drive business growth - Integrity: Upholding ethical standards and acting with honesty and transparency - Excellence: Striving for the highest standards in all aspects of the business Work Style: - Fast-paced and dynamic environment, with a focus on driving results and meeting deadlines - Collaborative and team-oriented culture, with a strong emphasis on cross-functional collaboration - Data-driven decision-making, with a focus on using data to inform business strategies and improve processes - Agile and adaptable, with a willingness to pivot and change course as needed to meet business objectives Self-Assessment Questions: - How do you align with Coupang's customer-centric approach, and can you provide an example of a time when you put the customer first in a challenging situation? - Describe a time when you drove innovation and improvement in a sales or account management role. What was the outcome, and what did you learn from the experience? - Can you share an example of a time when you worked collaboratively with a cross-functional team to achieve a common goal? What was your role, and what was the outcome? - How do you approach data-driven decision-making, and can you provide an example of a time when you used data to inform a business strategy or improve a process? - Describe a time when you had to adapt to a significant change or pivot in your role. How did you approach the situation, and what was the outcome? ASSUMPTION: Successful candidates will be able to demonstrate a strong alignment with Coupang's values and work style, with a proven track record in sales and account management. They should be comfortable working in a dynamic, fast-paced environment and have excellent communication and leadership skills. --- 📝 Similar Roles Comparison - Role A: Senior Account Manager - FMCG (Rocket Growth Team) [L5] - Focuses on driving sales and revenue growth for FMCG brands within the Rocket Growth team - Requires a strong understanding of