📌 Core Information
🔹 Job Title: Sr. Account Manager
🔹 Company: Kaseya Careers
🔹 Location: Red Bank, New Jersey, United States
🔹 Job Type: On-site
🔹 Category: 💼 Account Management
🔹 Date Posted: Mon Mar 31 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Proactively engaging with clients to understand and meet their evolving needs.
- Leveraging additional features or services to enhance revenue growth through cross-selling and upselling.
- Addressing potential adoption hurdles by monitoring usage metrics.
- Collaborating across teams to improve customer experiences.
ASSUMPTION: It is assumed that the key aspects focus on proactive client engagement, revenue optimization, and collaborative customer experiences due to the description's emphasis on sales and customer relationships.
📋 Key Responsibilities
✅ Engage with clients to understand their business objectives and provide tailored solutions.
✅ Identify and execute on cross-sell and upsell opportunities.
✅ Monitor client product usage and address adoption challenges.
✅ Collaborate with internal teams to continuously improve customer satisfaction.
ASSUMPTION: The listed responsibilities are inferred to emphasize client communication and sales growth strategies due to the sales-oriented nature of the role.
🎯 Required Qualifications
Education: Not specified
Experience: 2+ years in B2B sales, preferably in the IT industry
Required Skills:
- B2B Sales Expertise
- Consultative Sales Approach
- Customer Relationship Management
- Cross-Selling and Upselling Skills
- Strong Communication and Organizational Skills
- Proactive and Resilient Mindset
Preferred Skills:
- Experience with CRM Applications such as Salesforce
- Metrics-Driven Sales Experience
ASSUMPTION: The qualifications focus not only on sales experience but also on strong interpersonal skills, reflecting industry standards for account management roles.
💰 Compensation & Benefits
Salary Range: Not specified
Benefits:
- Competitive sales commissions
- Opportunities for professional growth and learning
- Comprehensive health benefits
Working Hours: 40 hours per week
ASSUMPTION: The benefits are assumed to align with industry standards for sales roles, emphasizing commission and professional growth opportunities.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development
Company Size: 5,001-10,000 employees, suggesting extensive resources and opportunities for advancement.
Founded: 2000
Company Description:
- Kaseya delivers AI-powered cybersecurity and IT management solutions.
- The company serves customers in over 20 countries, managing over 15 million endpoints.
- Kaseya is backed by Insight Venture Partners, highlighting strong financial backing and growth potential.
Company Specialties:
- IT Automation
- Remote IT Infrastructure Management
- Systems Management Software
Company Website: https://www.kaseya.com
ASSUMPTION: The company's global presence and support from a leading private equity firm suggest a stable and innovative work environment.
📊 Role Analysis
Career Level: Mid-level, fostering substantial responsibility with room for career advancement.
Reporting Structure: Likely reports to a Sales Manager or Director, with potential for collaboration across teams.
Work Arrangement: On-site, requiring physical presence at the company's location in Red Bank, NJ.
Growth Opportunities:
- Potential for advancement to higher sales or management roles
- Opportunities for involvement in strategic planning
- Access to resources for professional development
ASSUMPTION: This role is positioned for career growth due to its mid-level status and an emphasis on achieving sales targets and customer satisfaction.
🌍 Location & Work Environment
Office Type: Likely a modern corporate office setting
Office Location(s): Red Bank, New Jersey, with the possibility of remote work not specified
Geographic Context:
- Located within proximity to New York City, a major business hub
- Access to various transportation options
- A vibrant local community with amenities and services
Work Schedule: Standard business hours with a focus on meeting sales targets
ASSUMPTION: The location offers a balance of suburban convenience and access to larger markets in the adjacent areas.
💼 Interview & Application Insights
Typical Process:
- Initial application submission and review
- Phone or virtual interview for preliminary assessment
- On-site interview with team members and managers
Key Assessment Areas:
- Sales track record and strategy
- Communication and interpersonal skills
- Ability to understand and integrate the company's products
Application Tips:
- Highlight B2B sales experience in your resume
- Prepare to discuss specific examples of cross-selling and upselling success
- Demonstrate an understanding of Kaseya's product offerings
ATS Keywords: B2B Sales, Customer Relationship Management, Salesforce, Cross-Selling, Upselling
ASSUMPTION: The interview process likely focuses on proving qualifications and cultural fit, emphasizing performance track records.
🛠️ Tools & Technologies
- Salesforce for CRM management
- Metrics-driven sales tools for performance tracking
- Kaseya's IT Complete platform for client solutions
ASSUMPTION: Utilization of leading CRM tools and metrics tracking is vital to achieving sales targets and streamlining customer interactions.
👔 Cultural Fit Considerations
Company Values:
- BOLD: Emphasizing innovation and taking strategic risks
- GRITTY: Focus on perseverance and commitment
- ACCOUNTABLE: Holding oneself responsible for outcomes
Work Style:
- Proactive and customer-focused
- Adaptability to fast-paced environments
- Collaboration-oriented mindset
Self-Assessment Questions:
- Am I driven by sales targets and commission outcomes?
- Can I thrive in a metrics-driven, dynamic sales environment?
- Do I align with an innovative, customer-centric company culture?
ASSUMPTION: The cultural values reflect a high-performance environment geared toward motivated and growth-oriented individuals.
⚠️ Potential Challenges
- Meeting aggressive sales targets in a competitive environment
- Navigating a complex product suite for various customer needs
- Balancing proactive client engagement with administrative tasks
- Adapting quickly to industry changes and software updates
ASSUMPTION: Challenges may stem from the high-pressure sales atmosphere and the need for continuous learning and adaptability.
📈 Similar Roles Comparison
- Similar roles generally require strong sales acumen and customer relationship skills.
- Often found in tech and SaaS industries with a focus on client management and product knowledge.
- Role typically offers substantial growth opportunities within high-demand sectors.
ASSUMPTION: Comparisons highlight the necessity for sales expertise and adaptability across similar sectors and positions.
📝 Sample Projects
- Developing a strategic sales plan to enhance cross-selling success
- Implementing a client feedback loop to improve service offerings
- Collaborating on a team project to streamline sales processes
ASSUMPTION: Sample projects typically aim to boost sales performance and client satisfaction through strategic initiatives.
❓ Key Questions to Ask During Interview
- What are the key metrics for success in this role?
- How is success measured for the Senior Account Manager position?
- What kind of support can I expect from the team and leadership?
- How does Kaseya ensure continual development for its sales staff?
- What new products or features are in the pipeline that I should be aware of?
ASSUMPTION: Interview questions should focus on understanding growth opportunities, role expectations, and company support systems.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the company's website: Apply Here
- Prepare your resume to emphasize relevant sales and customer management experience.
- Gather references who can vouch for your sales achievements and client relations.
- Be ready to share case studies or examples of past successes in sales strategies.
- Complete any assessments or pre-interview tasks requested by Kaseya.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
