Sr. Agency Communications Specialist

📌 Core Information

🔹 Job Title: Sr. Agency Communications Specialist

🔹 Company: Manulife

🔹 Location: Makati City, Makati, Philippines

🔹 Job Type: On-site

🔹 Category: 📣 Marketing Communications (MarCom)

🔹 Date Posted: Thu Apr 03 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Leading the development of communication materials for agency success.
• Collaborating with Marketing for enhanced social media engagement.
• Managing the agency's communication platform effectively.
• Ensuring the content's relevance and engagement for agency salesforce.

ASSUMPTION: The essence of this position is a blend of creativity and project management aimed at strengthening agency communication channels.

📋 Key Responsibilities

✅ Lead the development and implementation of agency communication plans.

✅ Review and edit content from other business units to ensure relevance.

✅ Assist in managing communications platforms like Vymo and ManuAcademy.

✅ Collaborate with Agency Sales and Company units for communication alignment.

✅ Communicate updates effectively to all relevant stakeholders.

✅ Manage records according to company branding standards.

✅ Serve as the point of contact for platforms relevant to the agency.

✅ Support engagement projects and ensure their alignment with goals.

✅ Collaborate with vendors to ensure project timelines are met.

ASSUMPTION: Responsibilities cover a broad range requiring cross-functional collaboration and strategic content management.

🎯 Required Qualifications

Education: Bachelor's degree in a business or marketing-related field.

Experience: Minimum 3 years in a corporate, marketing, or sales support role.

Required Skills:

• Proficiency in communication tools like Canva and MS Forms
• Experience with social media platforms such as Facebook and Instagram
• Strong skills in MS Office applications (Word, Excel, PowerPoint)

Preferred Skills:

• Project Management experience
• Background in Financial Services or Sales Support

ASSUMPTION: Experience in project management might be essential for managing complex communication strategies effectively.

💰 Compensation & Benefits

Salary Range: Not specified. Compensation typically aligns with industry standards for senior communication roles in financial services.

Benefits:

• Comprehensive health insurance package
• Flexible work environment with a focus on well-being
• Opportunities for professional development

Working Hours: 40 hours a week with potential flexibility to accommodate project demands.

ASSUMPTION: The job likely offers competitive benefits reflective of an international financial services provider.

📌 Applicant Insights

🔍 Company Context

Industry: Insurance, a competitive sector focused on providing comprehensive solutions for financial security.

Company Size: 10,001+ employees, indicating a large, stable organization with considerable resources.

Founded: Not specified

Company Description:

• International financial services group with a global presence.
• Over $1.3 trillion in assets under management, signifying financial strength.
• Focus on improving client decisions and outcomes through innovative solutions.

Company Specialties: Not specified

Company Website: http://www.manulife.com

ASSUMPTION: Manulife's global operations suggest diverse opportunities for international collaboration.

📊 Role Analysis

Career Level: Senior level, requiring substantial experience and the capacity to lead complex communication initiatives.

Reporting Structure: Likely reports within the Marketing or Corporate Communications department, collaborating closely with other divisions.

Work Arrangement: Primarily on-site with potential for remote work due to hybrid policy.

Growth Opportunities:

• Development of leadership skills through cross-departmental collaboration.
• Potential for upward mobility in corporate communications.
• Opportunity to lead strategic communication initiatives.

ASSUMPTION: Opportunities may arise through successful project management and effective communication strategies.

🌍 Location & Work Environment

Office Type: Modern office environment in a central business district, conducive for collaborative work.

Office Location(s): Makati City, known as the financial hub of the Philippines, providing strategic advantages for networking and industry exposure.

Geographic Context:

• Proximity to key business and financial institutions.
• Access to public transportation and amenities.
• Vibrant urban area with diverse dining and cultural attractions.

Work Schedule: Standard business hours with the possibility of overtime during project deadlines.

ASSUMPTION: The office setting supports diverse and dynamic professional interactions.

💼 Interview & Application Insights

Typical Process:

• Initial application review by HR.
• First-round interview with hiring manager.
• Assessment task or project submission.

Key Assessment Areas:

• Communication skills
• Project management capability
• Cultural alignment with Manulife values

Application Tips:

• Highlight relevant project management experience.
• Showcase proficiency in communication tools.
• Emphasize adaptability in dynamic environments.

ATS Keywords: Communication specialist, project management, social media engagement, corporate marketing

ASSUMPTION: The process values candidates with creative and strategic thinking abilities, demonstrated through past experiences.

🛠️ Tools & Technologies

• Canva for design and visual content creation
• Vymo for communications management
• MS Office for documentation and presentations

ASSUMPTION: Familiarity with these tools is essential for managing day-to-day responsibilities efficiently.

👔 Cultural Fit Considerations

Company Values:

• Inclusivity and diversity in the workplace
• Commitment to customer satisfaction
• Encouragement of innovation and creativity

Work Style:

• Proactive and detail-oriented approach
• Collaborative and team-oriented mindset
• Results-driven with a focus on continuous improvement

Self-Assessment Questions:

• How do you handle tight deadlines and high-pressure scenarios?
• What methods do you use to ensure effective communication across teams?
• How do you contribute to a positive team culture?

ASSUMPTION: A candidate that aligns with these cultural values is more likely to thrive in Manulife's dynamic environment.

⚠️ Potential Challenges

• Balancing multiple high-priority projects simultaneously
• Adapting to rapidly changing market conditions
• Engaging a diverse and global audience with communications
• Maintaining high standards of branding consistency

ASSUMPTION: Challenges are typical within a fast-paced, multinational company setting, requiring adaptability and strategic foresight.

📈 Similar Roles Comparison

• Requires similar skills as a Marketing Manager but more focused on communication strategy.
• More creative autonomy than a traditional Communications Officer.
• Greater emphasis on collaboration than an Independent Communications Specialist.

ASSUMPTION: Job expectations align closely with roles that combine strategic communication expertise and project management.

📝 Sample Projects

• Development of a quarterly communication plan for a new product launch
• Managing a social media campaign to boost brand awareness
• Crafting internal communication pieces for company-wide initiatives

ASSUMPTION: Projects require high levels of creativity and strategic planning to succeed.

❓ Key Questions to Ask During Interview

• What are the current challenges facing the communication division?
• How does the team measure success in communication strategies?
• What opportunities are there for professional development?
• What role does the communication team play in the company's growth initiatives?
• How does Manulife support work-life balance?

ASSUMPTION: These questions help assess alignment with the role and the company's strategic objectives.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Attach a detailed resume highlighting relevant experience.
• Write a cover letter that mentions your understanding of the role.
• Prepare for potential virtual interviews.
• Contact HR for any process clarification.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

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