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Sr. Analyst, Online Category Experience- Category Content (Outdoor)

The Home Depot
Full-time
On-site
United States
πŸ“Š Marketing Analyst

πŸ“Œ Core Information

πŸ”Ή Job Title: Sr. Analyst, Online Category Experience - Category Content (Outdoor)

πŸ”Ή Company: The Home Depot

πŸ”Ή Location: STORE SUPPORT CENTER, ATLANTA - 9090

πŸ”Ή Job Type: Full-Time, On-site

πŸ”Ή Category: Retail, Online Category Experience

πŸ”Ή Date Posted: May 2, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Analyzing customer information and behaviors to enhance the online shopping experience
  • Identifying opportunities to improve taxonomy, purchase path, data content, SEO, and post-transaction results
  • Executing system changes for promotional activity and developing taxonomy changes to support business objectives
  • Collaborating with cross-functional teams to influence merchandising strategies and achieve better output results

ASSUMPTION: This role requires a strong analytical mindset, advanced analytics aptitude, and the ability to thrive in an ambiguous, fast-paced environment. The ideal candidate will have proven results in areas such as customer experience, data analytics, and product management.

πŸ“‹ Key Responsibilities

βœ… Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify significant opportunities to improve the customer experience across categories (40%)

βœ… Identify opportunities to improve taxonomy, purchase path (search and navigation), data content, SEO, and post-transaction results through tactical execution (30%)

βœ… Execute system changes for promotional activity (15%)

βœ… Develop and execute taxonomy changes in the system necessary to support new onboarding and business changes (15%)

ASSUMPTION: This role involves a mix of analytical work, tactical execution, and cross-functional collaboration. The ideal candidate will be comfortable working in a dynamic environment and driving results through data-driven decision-making.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent in a related field

Experience: 2 years of relevant experience

Required Skills:

  • Proven results in areas such as CI, CRM, customer experience, product content optimization, financial analysis, business analysis, data analytics
  • Strong numeric and advanced analytics aptitude
  • Basic technical aptitude with web-based tools and advanced proficiency of the Microsoft Office Suite

Preferred Skills:

  • Ability to understand and influence cross-functional inputs to Merchandising for achieving better output results
  • High comfort level with working in an ambiguous, fast-paced environment
  • Ability to solve complex problems
  • Strong interpersonal, motivational, and communication skills (speaking, writing, presenting)
  • Strong attention to detail
  • Track record of taking ownership and driving results

ASSUMPTION: While a bachelor's degree is required, the most important qualifications for this role are the candidate's proven track record in relevant areas and their ability to analyze and interpret data to drive business decisions.

πŸ’° Compensation & Benefits

Salary Range: $75,000 - $100,000 per year (based on industry standards for a Sr. Analyst role in the Retail sector with 2-5 years of experience)

Benefits:

  • Competitive benefits package, including health, dental, and vision insurance
  • 401(k) plan with company match
  • Employee discount on Home Depot products
  • Tuition reimbursement and training opportunities

Working Hours: Full-time, typically 40 hours per week. May require occasional overnight travel (less than 10% of the time)

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Sr. Analyst role in the Retail sector with 2-5 years of experience. Actual compensation may vary based on factors such as the candidate's specific skills, experience, and the company's internal compensation structure.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: The Home Depot is a leading home improvement retailer, operating more than 2,300 retail stores in the United States, Canada, and Mexico. The company offers a wide range of home improvement products and services to both professional contractors and do-it-yourself customers.

Company Size: The Home Depot has over 10,000 employees, providing a large and diverse work environment. This size allows for ample opportunities for career growth and development.

Founded: The Home Depot was founded in 1979 and has since grown to become one of the largest home improvement retailers in the world.

Company Description:

  • The Home Depot is committed to providing exceptional customer service and a wide selection of high-quality products at competitive prices.
  • The company values and rewards dedicated, knowledgeable, and experienced professionals who can help customers build and improve their homes.
  • The Home Depot operates more than 2,300 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada, and Mexico.

Company Specialties:

  • Retail
  • Home improvement
  • Customer service

Company Website: careers.homedepot.com

ASSUMPTION: The Home Depot's large size and extensive retail presence provide ample opportunities for career growth and development. The company's focus on customer service and high-quality products creates a challenging and rewarding work environment.

πŸ“Š Role Analysis

Career Level: This role is a senior-level position within the Online Category Experience team. It reports directly to the Manager, Category Experience and does not have any direct reports.

Reporting Structure: The Sr. Analyst, Online Category Experience reports to the Manager, Category Experience.

Work Arrangement: This is an on-site position, typically requiring the employee to work from the STORE SUPPORT CENTER, ATLANTA - 9090 location. Occasional overnight travel may be required (less than 10% of the time).

Growth Opportunities:

  • This role provides opportunities to gain experience in online category management, customer experience optimization, and data-driven decision-making.
  • As a senior-level position, there may be opportunities for career advancement within the Online Category Experience team or related departments.
  • The Home Depot's large size and diverse product offerings provide ample opportunities for career growth and development.

ASSUMPTION: This role offers a unique opportunity to gain experience in online category management and customer experience optimization within a large, established retailer. The senior-level nature of the position provides opportunities for career advancement and growth.

🌍 Location & Work Environment

Office Type: The Home Depot's STORE SUPPORT CENTER, ATLANTA - 9090 location is a corporate office environment, providing a comfortable and professional work setting.

Office Location(s): STORE SUPPORT CENTER, ATLANTA - 9090

Geographic Context:

  • The Atlanta metropolitan area offers a diverse and vibrant cultural scene, with numerous museums, theaters, and music venues.
  • The region is home to a strong job market, with numerous opportunities in various industries.
  • Atlanta has a humid subtropical climate, with mild winters and hot, humid summers.

Work Schedule: This is a full-time position, typically requiring the employee to work 40 hours per week. Occasional overtime may be required to meet business needs.

ASSUMPTION: The STORE SUPPORT CENTER, ATLANTA - 9090 location provides a comfortable and professional work environment, with ample opportunities for career growth and development. The Atlanta metropolitan area offers a diverse and vibrant cultural scene, with numerous opportunities for personal and professional growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the Hiring Manager
  • On-site interview with the Hiring Manager and other team members
  • Final decision and offer

Key Assessment Areas:

  • Analytical skills and problem-solving abilities
  • Communication and presentation skills
  • Cross-functional collaboration and teamwork
  • Adaptability and comfort with ambiguity

Application Tips:

  • Highlight relevant experience and achievements in customer experience optimization, data analysis, and product management.
  • Tailor your resume and cover letter to emphasize skills and experiences that match the required and preferred qualifications for this role.
  • Prepare for behavioral interview questions that focus on problem-solving, collaboration, and adaptability.

ATS Keywords: Customer Experience, Data Analytics, Product Management, Financial Analysis, Business Analysis, CI, CRM, SEO, Taxonomy, Purchase Path, Post-Transaction Data

ASSUMPTION: The interview process for this role will focus on assessing the candidate's analytical skills, problem-solving abilities, and cross-functional collaboration. The ideal candidate will be able to demonstrate a strong track record in relevant areas and a commitment to driving results through data-driven decision-making.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Web-based tools (e.g., Google Analytics, Adobe Analytics)
  • Data visualization tools (e.g., Tableau, Power BI)
  • Merchandising systems (e.g., The Home Depot's proprietary merchandising systems)

ASSUMPTION: The tools and technologies required for this role are standard for a Sr. Analyst position in the Retail sector. The ideal candidate will have experience with Microsoft Office Suite, web-based tools, and data visualization tools, as well as a willingness to learn and adapt to new technologies as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Excellent Customer Service
  • Integrity
  • Teamwork
  • Respect for All People
  • Community Responsibility

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Adaptable and comfortable with ambiguity
  • Results-focused and action-oriented

Self-Assessment Questions:

  • Do you have a proven track record of driving results through data-driven decision-making?
  • Are you comfortable working in an ambiguous, fast-paced environment?
  • Do you have strong interpersonal, motivational, and communication skills?
  • Are you able to influence cross-functional inputs to Merchandising for achieving better output results?

ASSUMPTION: The ideal candidate for this role will be a strong fit with The Home Depot's company values and work style. They will be collaborative and team-oriented, data-driven and analytical, adaptable and comfortable with ambiguity, and results-focused and action-oriented.

⚠️ Potential Challenges

  • Working in an ambiguous, fast-paced environment may be challenging for some candidates.
  • The role requires a strong attention to detail and the ability to manage multiple projects simultaneously.
  • Occasional overnight travel may be required, which may be inconvenient for some candidates.
  • The role may require working with large datasets and complex analytical tools, which may present a learning curve for some candidates.

ASSUMPTION: While this role presents several challenges, it also offers numerous opportunities for career growth and development. The ideal candidate will be able to thrive in an ambiguous, fast-paced environment and manage multiple projects simultaneously.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other Sr. Analyst positions in the Retail sector, but with a focus on online category management and customer experience optimization.
  • Unlike some other Sr. Analyst roles, this position does not have direct reports and focuses primarily on cross-functional collaboration and influencing merchandising strategies.
  • Career paths for this role may include advancement to Manager, Category Experience or related roles within the Online Category Experience team or other departments.

ASSUMPTION: This role is unique in its focus on online category management and customer experience optimization within a large, established retailer. While it shares similarities with other Sr. Analyst positions, its focus on cross-functional collaboration and influencing merchandising strategies sets it apart.

πŸ“ Sample Projects

  • Analyzing customer behavior data to identify opportunities for improving the online shopping experience
  • Developing and executing taxonomy changes to support new onboarding and business changes
  • Collaborating with cross-functional teams to influence merchandising strategies and achieve better output results

ASSUMPTION: These sample projects are representative of the types of tasks and responsibilities the Sr. Analyst, Online Category Experience may be expected to perform. The ideal candidate will have experience with similar projects and be able to demonstrate a strong track record of driving results through data-driven decision-making.

❓ Key Questions to Ask During Interview

  • Can you describe the typical workday for this role?
  • How does this role collaborate with other departments within The Home Depot?
  • What are the most significant challenges facing the Online Category Experience team currently?
  • How does The Home Depot support the professional development and growth of its employees?
  • What are the key performance indicators (KPIs) for this role, and how are they measured?

ASSUMPTION: These key questions are designed to help the candidate better understand the day-to-day responsibilities, collaboration opportunities, and performance expectations for this role. The ideal candidate will be able to ask insightful and relevant questions that demonstrate their interest in and understanding of the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Customize your resume and cover letter to emphasize skills and experiences that match the required and preferred qualifications for this role.
  • Prepare for behavioral interview questions that focus on problem-solving, collaboration, and adaptability.
  • Follow up with the Hiring Manager one week after submitting your application to express your continued interest in the position.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.