📌 Core Information
🔹 Job Title: Sr. Associate, Growth Strategy, Provider Ops
🔹 Company: Lyra Health
🔹 Location: United States
🔹 Job Type: Full-time
🔹 Category: Health Care
🔹 Date Posted: 2025-04-18
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Driving long-term growth strategy for Lyra Care clinical programs
- Serving as a key advisor to operations leadership on program growth strategy
- Owning and improving forecast models and additional analyses
- Cross-functional partnership with finance and operations teams
- Leading special projects to inform longer-term growth strategy
ASSUMPTION: This role requires a strong strategic mindset, analytical skills, and the ability to work effectively with cross-functional teams.
📋 Key Responsibilities
✅ Serve as key advisor to operations leadership on program growth strategy by owning forecast models and additional analyses
✅ Own and drive overall strategy on how to forecast demand and subsequently build provider supply to support ambitious growth targets
✅ Obsess over how programs are performing against forecast and why, and incorporate learnings to project future-looking program health
✅ Track overall program metrics and effectively report out on program health to executive audiences
✅ Explore and scope new metrics to help further improve forecast models/tools and ability to project future growth
✅ Drive cross-functional partnership with finance & operations teams to support long-term planning
✅ Lead special projects end-to-end to inform longer-term growth strategy across Lyra Care clinical programs
ASSUMPTION: This role involves a mix of strategic planning, data analysis, and project management, with a focus on driving growth and improving program health.
🎯 Required Qualifications
Education: Bachelor's degree required, advanced degree preferred
Experience: 4+ years experience in management consulting, corporate strategy, digital health, or related experiences. Healthcare experience a plus, but not required
Required Skills:
- Highly organized and detail-oriented self-starter; able to multitask and prioritize in a dynamic environment
- Strategic problem solver with the ability to structure ambiguous and complex problems
- Strong quantitative analytical skills (Excel/Google sheets/SQL a must); experience with forecasting/financial modeling nice to have
- Able to distill and effectively communicate the ‘so what’ from complex analytics using large data sets
- Strong project management skills with a demonstrated ability to manage relationships across cross-functionally
- Passion for expanding access to high-quality mental health care
Preferred Skills:
- Experience with healthcare or mental health industry
- Fluency in SQL
- Experience with financial modeling
ASSUMPTION: Candidates should have a strong analytical background, excellent communication skills, and a proven track record of driving growth and strategy in a dynamic environment.
💰 Compensation & Benefits
Salary Range: $95,000 - $146,000 a year. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience, and location.
Benefits:
- Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
- Lyra for Lyrians; coaching and therapy services
- Equity in the company through discretionary restricted stock units
- Competitive time off with pay policies including vacation, sick days, and company holidays
- Paid parental leave
- 401K retirement benefits
- Monthly tech stipend
- Well-being perks and activities, surprise swag, free food and snack deliveries each month, regular community celebration…and more!
Working Hours: Full-time position, typically 40 hours per week. Flexible work arrangements may be available.
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. Actual compensation may vary based on individual qualifications and company discretion.
📌 Applicant Insights
🔍 Company Context
Industry: Lyra Health operates in the mental health care industry, focusing on providing accessible, high-quality mental health care through technology and a global provider network.
Company Size: Lyra Health has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: Lyra Health was founded in 2015, with a mission to transform access to life-changing mental health care.
Company Description:
- Lyra Health is the leading provider of Workforce Mental Health benefits, available to more than 17 million people globally.
- Lyra uses AI-powered provider matching, personalized support, and a digital platform to deliver evidenced-based support for individuals and teams.
- Lyra's transformative care model helps people recover twice as fast, as confirmed by independent peer-reviewed research.
Company Specialties:
- Behavioral health
- Mental health
- Digital health
Company Website: http://www.lyrahealth.com
ASSUMPTION: Lyra Health is a well-established company in the mental health care industry, with a strong focus on innovation and improving access to mental health care through technology.
📊 Role Analysis
Career Level: This role is at the senior associate level, indicating a mid-career position with significant responsibilities and opportunities for growth.
Reporting Structure: The Sr. Associate, Growth Strategy, Provider Ops role reports directly to the operations leadership team, with cross-functional collaboration with finance and operations teams.
Work Arrangement: This role is remote-friendly, with the option to work remotely or from one of Lyra Health's office locations.
Growth Opportunities:
- Potential career progression into management or leadership roles within Lyra Health's operations or growth strategy teams.
- Opportunities to work on high-impact projects and drive significant growth for Lyra Care clinical programs.
- Exposure to various aspects of the mental health care industry and Lyra Health's innovative approach to improving access to care.
ASSUMPTION: This role offers a unique opportunity to work at the intersection of strategy, data analysis, and operations, with a focus on driving growth and improving program health within Lyra Health's clinical programs.
🌍 Location & Work Environment
Office Type: Lyra Health has a hybrid work environment, with both remote and on-site work options available.
Office Location(s): Lyra Health's headquarters is located in Burlingame, California, with additional offices in various locations across the United States.
Geographic Context:
- Lyra Health operates globally, with a focus on providing accessible mental health care to a diverse range of individuals and teams.
- The United States is one of Lyra Health's primary markets, with a significant presence in the mental health care industry.
- Lyra Health's remote-friendly work environment allows for flexibility in working arrangements and the opportunity to work with a global team.
Work Schedule: Full-time position, typically 40 hours per week. Flexible work arrangements may be available, depending on the specific needs of the role and the company.
ASSUMPTION: Lyra Health's hybrid work environment offers a balance between remote work and in-person collaboration, providing flexibility and the opportunity to work with a diverse, global team.
💼 Interview & Application Insights
Typical Process:
- Online application submission through Lyra Health's careers portal
- Phone or video screen with a member of the talent acquisition team
- Behavioral and situational interview with the hiring manager or a member of the operations team
- Final interview with key stakeholders, including senior leadership
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Quantitative analytical skills and ability to work with data
- Communication and presentation skills
- Project management and organizational skills
- Alignment with Lyra Health's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Demonstrate your passion for mental health care and your commitment to driving growth and improving program health
- Prepare for behavioral and situational interview questions by reflecting on your past experiences and accomplishments
- Research Lyra Health's mission, values, and approach to mental health care to show your understanding of the company and its goals
ATS Keywords: management consulting, corporate strategy, digital health, healthcare experience, strategic problem solving, quantitative analytical skills, Excel, Google sheets, SQL, forecasting, financial modeling, project management, mental health care
ASSUMPTION: Lyra Health's application process is designed to assess candidates' strategic thinking, analytical skills, and cultural fit, with a focus on driving growth and improving program health within the company's clinical programs.
🛠️ Tools & Technologies
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Google Workspace (Google Sheets, Google Docs, Google Slides)
- SQL
- Data visualization tools (e.g., Tableau, Power BI)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: This role requires proficiency in Microsoft Office Suite and Google Workspace, with additional tools and technologies depending on the specific needs of the role and the company.
👔 Cultural Fit Considerations
Company Values:
- Member-first: We put our members at the center of everything we do
- Innovate always: We continuously seek new ways to improve and grow
- One team: We collaborate and support each other to achieve our shared goals
Work Style:
- Data-driven: We make decisions based on data and analytics
- Adaptable: We embrace change and pivot when necessary
- Results-oriented: We focus on achieving measurable outcomes
Self-Assessment Questions:
- How do you prioritize and manage multiple projects and deadlines in a dynamic environment?
- Can you describe a time when you used data to drive strategic decision-making?
- How do you approach working collaboratively with cross-functional teams to achieve shared goals?
ASSUMPTION: Lyra Health values candidates who are data-driven, adaptable, and results-oriented, with a strong commitment to member-centered care and continuous innovation.
⚠️ Potential Challenges
- Working in a fast-paced, dynamic environment with shifting priorities and tight deadlines
- Managing relationships with cross-functional teams and stakeholders with varying priorities and perspectives
- Navigating the complexities of the mental health care industry and Lyra Health's unique approach to care delivery
- Balancing the need for strategic, long-term planning with the demands of day-to-day operations and tactical decision-making
ASSUMPTION: This role presents unique challenges and opportunities for growth, requiring strong organizational skills, adaptability, and the ability to thrive in a dynamic, fast-paced environment.
📈 Similar Roles Comparison
- This role is similar to a management consultant or corporate strategy role, with a focus on driving growth and improving program health within a specific industry (mental health care)
- Unlike traditional consulting or strategy roles, this position offers the opportunity to work directly with operations and clinical teams to drive tangible, measurable results
- Career progression in this role may lead to management or leadership positions within Lyra Health's operations or growth strategy teams
ASSUMPTION: This role offers a unique blend of strategic, analytical, and operational responsibilities, with a focus on driving growth and improving program health within Lyra Health's clinical programs.
📝 Sample Projects
- Developing and refining forecast models to improve the accuracy of demand projections and provider supply planning
- Conducting market research and competitive analysis to inform growth strategy and identify new opportunities for expansion
- Leading cross-functional teams to implement process improvements and efficiency gains within Lyra Care clinical programs
ASSUMPTION: These sample projects illustrate the strategic, analytical, and operational aspects of this role, with a focus on driving growth and improving program health within Lyra Health's clinical programs.
❓ Key Questions to Ask During Interview
- Can you describe the most significant growth challenges facing Lyra Care clinical programs, and how this role is positioned to address them?
- How does this role collaborate with cross-functional teams, and what are the key priorities for the first 90 days in this position?
- What opportunities exist for professional growth and development within Lyra Health's operations or growth strategy teams?
- How does Lyra Health measure the success of its clinical programs, and what key performance indicators (KPIs) are most relevant to this role?
- What is the company's approach to work-life balance, and how does this role fit into that framework?
ASSUMPTION: These key questions help candidates better understand the strategic priorities, collaborative dynamics, and growth opportunities associated with this role within Lyra Health's operations and growth strategy teams.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on strategic thinking, analytical skills, and mental health care experience
- Prepare for behavioral and situational interview questions by reflecting on your past experiences and accomplishments, and researching Lyra Health's mission, values, and approach to mental health care
- Follow up with Lyra Health's talent acquisition team one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
