📌 Core Information
🔹 Job Title: Sr. Business Manager, Co-brand Cards, Amazon MENA Payments
🔹 Company: Amazon
🔹 Location: Dubai, Dubayy, United Arab Emirates
🔹 Job Type: On-site
🔹 Category: Software Development
🔹 Date Posted: 2025-04-23
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving card acquisition and engagement programs
- Ensuring program compliance and customizing campaigns
- Collaborating with cross-functional teams and external partners
- Tracking program health and defining actionable improvements
ASSUMPTION: This role requires a strong understanding of business management, particularly in the payments sector, and excellent customer engagement strategies.
📋 Key Responsibilities
✅ Develop and drive card acquisition and engagement programs
✅ Uphold and innovate a strong long-term customer value proposition
✅ Drive balance adoption of the customer value proposition and strong affinity for rewards usage
✅ Ensure program compliance
✅ Customize and execute seasonal or purpose-driven campaigns for special events or business objectives
✅ Collect customer feedback and insights, and define actionable improvements
✅ Track program health, budget utilization, and conduct business reporting to internal and partner leaderships
✅ Define monthly/quarterly/yearly business plans
✅ Periodic benchmarking of best practices and value propositions
✅ Drive program success through effective collaboration with cross-functional teams
ASSUMPTION: This role involves a mix of strategic planning, tactical execution, and cross-functional collaboration to drive business growth and customer engagement.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 5-10 years of experience in business management, with a focus on payments and customer engagement
Required Skills:
- Proven experience in business management, particularly in the payments sector
- Strong understanding of customer engagement strategies
- Excellent collaboration and communication skills
- Ability to manage partnerships and stakeholder relationships
- Strong analytical and problem-solving skills
Preferred Skills:
- Experience with digital payments and e-commerce platforms
- Fluency in Arabic and English
- Knowledge of the Middle East and North Africa (MENA) market
ASSUMPTION: Given the role's focus on business management and customer engagement, a strong educational background and relevant work experience are crucial for success.
💰 Compensation & Benefits
Salary Range: AED 40,000 - 60,000 per month (Estimated, based on industry standards for the role and location)
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan
- Paid time off and holidays
- Maternity and paternity leave
- Employee discounts
Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 6:00 PM (with flexibility for the role)
ASSUMPTION: The salary range is estimated based on industry standards for the role, experience level, and location. Benefits may vary based on the candidate's location and employment status.
📌 Applicant Insights
🔍 Company Context
Industry: E-commerce and retail
Company Size: 10,001+ employees (Global)
Founded: 1994 (Global)
Company Description:
- Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
- It is guided by principles such as customer obsession, passion for invention, operational excellence, and long-term thinking
- Amazon's mission is to be Earth's most customer-centric company
Company Specialties:
- E-commerce platform development and management
- Cloud computing services (AWS)
- Digital content and streaming services (Amazon Prime, Amazon Music, etc.)
- Artificial intelligence and machine learning
- Logistics and delivery services
Company Website: Amazon.com
ASSUMPTION: Amazon's global presence and diverse business segments offer numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: Mid-level to senior management
Reporting Structure: This role reports directly to the Payments Team Lead in the UAE
Work Arrangement: On-site, full-time, with flexibility for remote work as needed
Growth Opportunities:
- Potential to expand the role's scope and responsibilities based on performance
- Opportunities to work on high-impact projects and collaborate with cross-functional teams
- Access to professional development and training programs
ASSUMPTION: This role offers significant growth potential within Amazon's expanding payments division in the MENA region.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space
Office Location(s): Dubai, UAE
Geographic Context:
- The United Arab Emirates (UAE) is a federation of seven emirates, with Dubai being the largest and most populous
- Dubai is a major global city and a hub for business, tourism, and trade
- The UAE has a diverse and multicultural population, with a significant expatriate community
Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM, with flexibility for the role
ASSUMPTION: Dubai offers a vibrant, multicultural work environment with ample opportunities for personal and professional growth.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- On-site or virtual interview with the team
- Final interview with the director or senior leadership
- Background check and offer extension
Key Assessment Areas:
- Business acumen and strategic thinking
- Customer engagement strategies and tactics
- Cross-functional collaboration and stakeholder management
- Problem-solving and analytical skills
Application Tips:
- Highlight relevant experience in business management, payments, and customer engagement
- Tailor your resume to emphasize skills and experiences mentioned in the job description
- Prepare examples of successful business initiatives or projects you've led
- Research Amazon's company culture and values to demonstrate alignment
ATS Keywords: Business management, payments, customer engagement, strategic planning, cross-functional collaboration, stakeholder management, program execution, customer insights, business reporting
ASSUMPTION: The application process may vary based on the candidate's qualifications and the hiring manager's preferences.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, JIRA)
- Data analysis and visualization tools (e.g., Excel, Tableau, Power BI)
- Customer relationship management (CRM) software (e.g., Salesforce, HubSpot)
ASSUMPTION: The required tools and technologies may vary based on the specific needs of the role and the projects the candidate will work on.
👔 Cultural Fit Considerations
Company Values:
- Customer obsession
- Passion for invention
- Operational excellence
- Long-term thinking
Work Style:
- Fast-paced and dynamic environment
- Collaborative and team-oriented culture
- Focus on innovation and continuous improvement
- Data-driven decision-making
Self-Assessment Questions:
- How do you demonstrate customer obsession in your daily work?
- Can you provide an example of a time when you drove a strategic initiative that resulted in significant business impact?
- How do you approach working with cross-functional teams and managing stakeholder relationships?
ASSUMPTION: Amazon's company culture emphasizes customer focus, innovation, and operational excellence, with a strong emphasis on collaboration and teamwork.
⚠️ Potential Challenges
- Managing multiple stakeholders and competing priorities
- Working in a fast-paced and dynamic environment with tight deadlines
- Adapting to changes in the business landscape and market trends
- Navigating a large, global organization with diverse teams and cultures
ASSUMPTION: These challenges are inherent to working in a large, dynamic organization and can be mitigated through strong communication, collaboration, and adaptability.
📈 Similar Roles Comparison
- This role is unique to Amazon's payments division in the MENA region, with a focus on driving co-branded card acquisition and engagement
- Similar roles in other organizations may have a broader focus on payments strategy and execution, rather than a specific focus on co-branded cards
- Career progression in this role may involve expanding the scope of responsibilities or moving into a more senior leadership position within Amazon's payments division
ASSUMPTION: This role offers a unique opportunity to specialize in co-branded card management within a large, global organization.
📝 Sample Projects
- Developing and executing a targeted marketing campaign to drive co-branded card adoption among a specific customer segment
- Analyzing customer data to identify trends and opportunities for improving the customer value proposition
- Collaborating with external partners to negotiate and implement new co-branded card programs
ASSUMPTION: These sample projects illustrate the strategic, tactical, and collaborative nature of the role's responsibilities.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role collaborate with other teams within Amazon's payments division and the broader organization?
- What are the most significant challenges facing the co-branded card program in the MENA region, and how can this role address them?
- How does Amazon support the professional development and growth of its employees in this role?
- What are the key performance indicators (KPIs) for success in this role, and how are they tracked and measured?
ASSUMPTION: These questions demonstrate a proactive and strategic approach to understanding the role's expectations and opportunities for growth.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Amazon Jobs portal
- Tailor your resume to highlight relevant experience in business management, payments, and customer engagement
- Prepare a cover letter that demonstrates your understanding of the role and your alignment with Amazon's company culture
- Prepare examples of successful business initiatives or projects you've led, focusing on those that showcase your skills in strategic planning, execution, and stakeholder management
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
