- Job Title: Senior Content Designer
- Company: Delivery Hero
- Location: Dubai, United Arab Emirates
- Job Type: Full-time
- Category: Technology, Information and Internet
- Date Posted: April 10, 2025
- Experience Level: 5-10 years
- Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Championing the delivery of top-notch product and lifecycle communication experiences for talabat app users.
- Collaborating with cross-functional teams to create and maintain content that meets user needs.
- Working in an agile environment to continually improve content performance.
- Managing priorities and projects to deliver high-quality work consistently.
ASSUMPTION: This role requires a strong understanding of user experience design principles and excellent writing skills to create engaging and effective content for a diverse user base.
📋 Key Responsibilities
- ✅ Work closely with tribe/domain/squad counterparts to create and maintain content that meets user needs.
- ✅ Produce relevant UX copy based on user testing insights and align with talabat's product voice and tone guidelines.
- ✅ Monitor content performance and identify ways to improve it.
- ✅ Write clear, concise, and empathetic content for the talabat app, emails, and push notifications.
- ✅ Ensure content consistency and cohesiveness across various touchpoints on the app.
- ✅ Develop content frameworks, product narratives, and other deliverables to explain recommendations and help people understand the practice of Content Design.
- ✅ Approach all work with a localisation mindset.
- ✅ Share work with the team and provide feedback on their work.
- ✅ Manage time, priorities, and projects to reliably deliver high-quality work.
ASSUMPTION: This role involves a high degree of collaboration and requires strong communication and organizational skills to manage multiple projects and stakeholders effectively.
🎯 Required Qualifications
- Education: Bachelor's degree in a relevant field (e.g., English, Journalism, Communications, or a related discipline).
- Experience: Minimum of 4+ years of relevant experience writing product copy, preferably for a consumer tech product.
- Required Skills:
- Exceptional writing skills (portfolio or website recommended)
- Strong priority management and organizational skills
- Experience collaborating closely with Product Managers and Researchers
- Solid understanding of user experience design principles
- Comfortable working in an engineering environment and technical product area
- Excellent communication and presentation skills
- Empathy for the customer, demonstrated in day-to-day work
- Preferred Skills:
- Experience using Figma
ASSUMPTION: Candidates with experience in a similar role within the tech industry or a related field will be well-suited for this position.
💰 Compensation & Benefits
- Salary Range: AED 25,000 - 35,000 per month (based on industry standards for a Senior Content Designer role in Dubai)
- Benefits:
- Comprehensive health insurance
- Competitive vacation policy
- Employee discounts on talabat orders
- Opportunities for professional growth and development
- Working Hours: Full-time, 40 hours per week, with flexible working hours and remote work options available.
ASSUMPTION: Salary and benefits may vary depending on the candidate's experience and qualifications. The provided range is an estimate based on market research.
📌 Applicant Insights
🔍 Company Context
- Industry: Delivery Hero operates in the technology, information, and internet industry, focusing on online food ordering, eCommerce, and food delivery services.
- Company Size: Delivery Hero is a large corporation with over 10,000 employees worldwide.
- Founded: The company was founded in 2011 and has since grown to operate in over 70 countries.
- Company Description: Delivery Hero is the world's leading local delivery platform, enabling ambitious talent to deliver solutions that create impact within its ecosystem. The company operates in an agile and fast-paced environment, taking action and adapting to changes quickly.
- Company Specialties: Online food ordering, eCommerce, technology, marketing, apps, food tech, machine learning, and logistics.
📊 Role Analysis
- Career Level: This is a senior-level role, requiring extensive experience and strong leadership skills.
- Reporting Structure: The Senior Content Designer will report directly to the Head of Content Design and work closely with various teams, including Product Managers, Researchers, and Designers.
- Work Arrangement: This role is primarily on-site, with flexible working hours and remote work options available.
- Growth Opportunities: Delivery Hero offers opportunities for professional growth and development, with potential career paths including management, leadership, or specialized roles within the content design field.
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance their career within the company or explore different specializations within the content design field.
🌍 Location & Work Environment
- Office Type: Delivery Hero's Dubai office is a modern, collaborative workspace with a vibrant and multicultural atmosphere.
- Office Location(s): Oranienburger Straße 70, Berlin, Germany (global headquarters); Dubai, United Arab Emirates (Middle East headquarters)
- Geographic Context: Dubai is a bustling, multicultural city with a thriving tech industry, offering a high quality of life and numerous opportunities for personal and professional growth.
- Work Schedule: Full-time, with flexible working hours and remote work options available.
ASSUMPTION: Candidates should be comfortable working in a fast-paced, multicultural environment and be able to adapt to the dynamic nature of the tech industry.
💼 Interview & Application Insights
- Typical Process: Online application submission → Phone/Video screen → Take-home assignment → Final round interviews → Offer
- Key Assessment Areas: Writing skills, understanding of user experience design principles, collaboration skills, and cultural fit
- Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Include a portfolio or website showcasing your writing samples and content design work.
- Prepare examples of how you've improved content performance based on user testing insights.
ASSUMPTION: Familiarity with these tools is not required but may be beneficial for the role.
👔 Cultural Fit Considerations
- Company Values: Build, Deliver, Lead; Customer Obsessed; One Team; Think Big; Stay Hungry
- Work Style: Agile, collaborative, fast-paced, and data-driven
- Self-Assessment Questions:
- How do you demonstrate empathy for the customer in your day-to-day work?
- How have you adapted to changes in a fast-paced, agile environment?
- How do you balance multiple projects and priorities to deliver high-quality work consistently?
ASSUMPTION: Candidates who align with Delivery Hero's values and work style will be well-suited for this role and thrive in the company's dynamic environment.
⚠️ Potential Challenges
- Working in a fast-paced, agile environment may require adaptability and the ability to manage multiple priorities effectively.
- Collaborating with cross-functional teams may present unique challenges, requiring strong communication and collaboration skills.
- The role may involve working on multiple projects simultaneously, requiring excellent time management and organizational skills.
ASSUMPTION: Candidates should be comfortable working in a dynamic, fast-paced environment and be able to manage multiple priorities effectively.
📈 Similar Roles Comparison
- How this role differs from related positions:
- This role focuses on content design for a consumer tech product, rather than other types of content (e.g., marketing, advertising, or editorial).
- This role requires a strong understanding of user experience design principles and the ability to create UX copy based on user testing insights.
- Industry-specific context: The online food delivery industry is competitive and fast-paced, with a strong focus on user experience and customer satisfaction.
- Career path comparison: This role offers opportunities for professional growth and development, with potential career paths including management, leadership, or specialized roles within the content design field.
ASSUMPTION: Candidates should research the online food delivery industry and understand the unique challenges and opportunities it presents to succeed in this role.
📝 Sample Projects
- Project example 1 (specific to this role): Redesigning the talabat app onboarding flow to improve user engagement and retention, based on user testing insights and talabat's product voice and tone guidelines.
- Project example 2 (specific to this industry): Collaborating with a cross-functional team to launch a new feature, such as a loyalty program or a new payment method, and creating content that clearly communicates its value to users.
- Project example 3 (specific to reported responsibilities): Conducting a content audit to identify opportunities for improvement and developing a content strategy to address those opportunities, based on user research and data analysis.
ASSUMPTION: These project examples illustrate the types of challenges and opportunities a Senior Content Designer may face in this role and the skills required to succeed.
❓ Key Questions to Ask During Interview
- Question 1 (specific to role responsibilities): Can you describe a time when you improved content performance based on user testing insights? What was the outcome?
- Question 2 (specific to team structure): How does the content design team collaborate with other teams, such as product management and design, to create and maintain content that meets user needs?
- Question 3 (specific to company culture): How does Delivery Hero support the professional growth and development of its employees?
- Question 4 (specific to growth opportunities): What are the potential career paths for a Senior Content Designer within the company?
- Question 5 (specific to work environment): How does Delivery Hero foster a collaborative and inclusive work environment?
ASSUMPTION: These interview questions are designed to help candidates better understand the role, the team, and the company, and to assess their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through [this link](https://jobs.smartrecruiters.com/DeliveryHero/744000053062911-sr-content-designer).
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Include a portfolio or website showcasing your writing samples and content design work.
- Prepare examples of how you've improved content performance based on user testing insights.
- Follow up with the hiring manager after one week if you haven't heard back.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
