π Core Information
πΉ Job Title: Sr. Director, Content Experience
πΉ Company: NBCUniversal
πΉ Location: New York, United States
πΉ Job Type: Full-time
πΉ Category: Entertainment Providers
πΉ Date Posted: 2025-04-08
πΉ Experience Level: 10+ years
πΉ Remote Status: Remote OK
π Job Overview
Key aspects of this role include:
- Leading an international product team to create innovative viewing experiences on Peacock
- Managing the user journey from play to next watch across multiple platforms and domains
- Collaborating with various teams, including editorial, production ops, marketing, engineering, and device teams
- Defining the future of streaming by anticipating evolving consumption trends
- Mentoring and motivating a team of product managers in the content experience area
ASSUMPTION: This role requires a strategic thinker with a strong product background, experience in live TV/video streaming apps, and the ability to manage global, multi-lingual teams.
π Key Responsibilities
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Build a strategic vision, roadmap, and experimentation strategy to deliver new video player experiences and capabilities across platforms
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Manage the user journey from the time they hit play on a piece of video through to their next watch
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Manage, mentor, and motivate an international group of product managers in the content experience area
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Work across multiple time zones to align with key stakeholders and move the Content Experience vision forward
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Partner with the Personalization team to build 1-to-1 personalized experiences catered to users' tastes and preferences
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Collaborate with other Sr. leaders in product, design, data, and strategy to develop holistic points of view and confidently make product decisions
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Partner with project management and technology teams in the US and Europe to influence multi-year product roadmaps and agile priorities
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Deeply understand business considerations, competitive landscape, and best practices to drive optimal video player experience
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Create and deliver winning executive presentations that explain product vision, features, and roadmaps and manage senior stakeholder expectations
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Help build a product culture at Peacock and inspire the next generation of product leaders
ASSUMPTION: This role involves a high degree of collaboration, strategic thinking, and the ability to balance creative and analytical responsibilities.
π― Required Qualifications
Education: BA/BS degree in a relevant field
Experience: 8+ years of overall product management experience, including 2+ years of people management experience and 2+ years working on a Live TV/Video Streaming app
Required Skills:
- Experience building features for Live TV/Streaming products
- Experience building features for video players
- Experience building for multiple platforms (iOS, Android, Amazon, Roku, Apple) and domains (TV, Movies, Sports, News, Kids)
- Ability to lead and inspire alignment to a shared vision and outcome
- Strong analytical skills and a hypotheses-driven approach to problem-solving
- Collaborative spirit and willingness to share product responsibilities
- Passion for creating innovative and engaging consumer products, with the persistence to iterate
- Evidence of creative strategic thinking, empathy for the user, and curiosity to identify their needs
- Vision to anticipate evolving consumption trends in the entertainment, sports, and news verticals
- Distinguished verbal, written, and interpersonal communication skills
- Flexibility to quickly adapt to rapidly changing priorities and deadlines
- Technical fluency to know when to challenge developers and ask pertinent questions
- Proven ability to successfully manage multiple projects simultaneously with tight schedules
- Enthusiasm to be positive, confident, and energetic
Preferred Skills:
- Experience with A/B testing, hypothesis validation, and user testing
- Fluency with project management tools such as Jira, as well as analytics software
- Ability and self-motivation to work effectively offsite and with remote, global, multi-lingual teams
ASSUMPTION: The ideal candidate will have a strong product management background, experience in live TV/video streaming apps, and the ability to work effectively in a global, multi-lingual environment.
π° Compensation & Benefits
Salary Range: $195,000 - $235,000 (bonus and long-term incentive eligible)
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Paid Leave
- Tuition Reimbursement
- Discounts
- Perks
Working Hours: Full-time, with flexibility for remote work
ASSUMPTION: The salary range provided is an estimate based on industry standards for a senior director role in the entertainment industry with the required experience level and location.
π Applicant Insights
π Company Context
Industry: Entertainment Providers
Company Size: 10,001+ employees
Founded: NBCUniversal was founded in 2004, following the merger of NBC and Universal Studios.
Company Description:
- NBCUniversal creates world-class content, which it distributes across its portfolio of film, television, and streaming services, and brings to life through its theme parks and consumer experiences.
- The company owns and operates leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, its premium ad-supported streaming service.
- NBCUniversal produces and distributes premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and has world-renowned theme parks and attractions through Universal Destinations & Experiences.
- As a company uniquely positioned to educate, entertain, and empower through its platforms, Comcast NBCUniversal stands for including everyone and fosters a diverse, equitable, and inclusive culture.
Company Specialties:
- Film and television production and distribution
- Streaming services
- Theme parks and attractions
- News and entertainment broadcasting
Company Website: NBCUniversal.com
ASSUMPTION: NBCUniversal is a large, well-established entertainment company with a diverse range of brands and offerings.
π Role Analysis
Career Level: Senior Director
Reporting Structure: This role reports directly to the Senior Vice President of Product, Content Experience.
Work Arrangement: This role is remote-friendly, with the expectation of working across multiple time zones.
Growth Opportunities:
- Potential to shape the future of streaming and define the viewing experience for millions of users
- Opportunity to work with a diverse, global team and gain international experience
- Possibility to grow into a more senior role within the organization as the company continues to expand its streaming offerings
ASSUMPTION: This role offers significant growth potential for the right candidate, with the opportunity to make a real impact on the company's streaming services.
π Location & Work Environment
Office Type: Hybrid (New York office with remote flexibility)
Office Location(s): 30 Rockefeller Center, New York, NY 10112
Geographic Context:
- New York City is a major hub for the entertainment industry, with numerous production studios, networks, and streaming services based in the area.
- The city offers a diverse range of cultural experiences, with numerous museums, theaters, and music venues.
- New York City has a high cost of living, with median housing costs significantly higher than the national average.
Work Schedule: Full-time, with flexibility for remote work
ASSUMPTION: The role's hybrid work arrangement allows for flexibility, with the expectation of working across multiple time zones.
πΌ Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screen with a member of the HR team
- Technical assessment or case study
- On-site or virtual interview with the hiring manager and other team members
- Final decision and offer
Key Assessment Areas:
- Product management experience and skills
- Experience with live TV/video streaming apps
- Strategic thinking and vision
- Leadership and team management skills
- Adaptability and flexibility
Application Tips:
- Tailor your resume and cover letter to highlight your relevant product management experience and skills
- Be prepared to discuss your experience with live TV/video streaming apps and how you've driven innovation in the past
- Demonstrate your strategic thinking and vision for the future of streaming
- Showcase your leadership and team management skills, and provide examples of how you've motivated and mentored team members
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and adaptability
ATS Keywords: Product Management, Live Streaming, Video Player Development, Cross-Platform Development, Agile Methodologies, A/B Testing, Project Management, Technical Fluency, Multi-Project Management, Adaptability
ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on product management experience and skills.
π οΈ Tools & Technologies
- Jira
- Analytics software (e.g., Google Analytics, Mixpanel)
- Video player technologies (e.g., HTML5, HLS, DASH)
- Cross-platform development tools (e.g., React Native, Flutter)
- Collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: The tools and technologies required for this role are standard for product management in the entertainment industry.
π Cultural Fit Considerations
Company Values:
- Inclusion
- Empowerment
- Excellence
Work Style:
- Collaborative
- Fast-paced
- Innovative
Self-Assessment Questions:
- How do you embody the value of inclusion in your work?
- How do you handle working with remote, global, multi-lingual teams?
- How do you balance creative and analytical responsibilities in your product management approach?
ASSUMPTION: NBCUniversal values a diverse, inclusive work environment, and candidates should be prepared to demonstrate their alignment with the company's values and work style.
β οΈ Potential Challenges
- Managing a global, multi-lingual team with members in different time zones
- Balancing creative and analytical responsibilities in a fast-paced environment
- Driving innovation in a competitive streaming landscape
- Adapting to rapidly changing priorities and deadlines
ASSUMPTION: This role presents unique challenges, including managing a global team, balancing creative and analytical responsibilities, and driving innovation in a competitive landscape.
π Similar Roles Comparison
- This role is unique in its focus on the content experience across multiple platforms and domains, requiring a strong background in both live TV/video streaming apps and video player development.
- Compared to other senior product management roles in the entertainment industry, this position offers a unique opportunity to define the future of streaming and shape the viewing experience for millions of users.
- Career paths for this role may include progression to a more senior role within the organization, such as Vice President or Chief Product Officer, as the company continues to expand its streaming offerings.
ASSUMPTION: This role is unique in its focus on the content experience and offers a distinct opportunity to shape the future of streaming.
π Sample Projects
- Developing a new video player experience for Peacock, including real-time data integration and AI-driven features
- Creating a personalized, in-player discovery experience that seamlessly navigates users through shows and movies
- Designing and implementing a strategy for live sports on Peacock, including real-time data integration and AI-driven features
ASSUMPTION: These sample projects illustrate the types of initiatives the Senior Director of Product, Content Experience might work on, focusing on innovative video player experiences and personalized discovery.
β Key Questions to Ask During Interview
- Can you describe the current state of the video player experience on Peacock, and what areas you see as ripe for innovation?
- How do you plan to collaborate with the Personalization team to create 1-to-1 personalized experiences for users?
- Can you provide an example of a time when you had to manage a remote, global team, and how you ensured everyone was aligned and motivated?
- How do you balance creative and analytical responsibilities in your product management approach, and can you provide a specific example?
- What is your vision for the future of streaming, and how do you see Peacock fitting into that landscape?
ASSUMPTION: These interview questions are designed to assess the candidate's strategic thinking, leadership skills, and alignment with the company's vision for the future of streaming.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant product management experience and skills
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and adaptability
- Research NBCUniversal's streaming services and be prepared to discuss your vision for the future of streaming
- Follow up with the hiring manager one week after your interview to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.