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Sr. Director, Content Experience

NBCUniversal
Full-time
On-site
New York, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Sr. Director, Content Experience

πŸ”Ή Company: NBCUniversal

πŸ”Ή Location: New York, United States

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Entertainment Providers

πŸ”Ή Date Posted: 2025-04-08

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Leading an international product team to create innovative viewing experiences on Peacock
  • Managing the user journey from play to next watch across multiple platforms and domains
  • Collaborating with various teams, including editorial, production ops, marketing, engineering, and device teams
  • Defining the future of streaming by anticipating evolving consumption trends
  • Mentoring and motivating a team of product managers in the content experience area

ASSUMPTION: This role requires a strategic thinker with a strong product background, experience in live TV/video streaming apps, and the ability to manage global, multi-lingual teams.

πŸ“‹ Key Responsibilities

βœ… Build a strategic vision, roadmap, and experimentation strategy to deliver new video player experiences and capabilities across platforms

βœ… Manage the user journey from the time they hit play on a piece of video through to their next watch

βœ… Manage, mentor, and motivate an international group of product managers in the content experience area

βœ… Work across multiple time zones to align with key stakeholders and move the Content Experience vision forward

βœ… Partner with the Personalization team to build 1-to-1 personalized experiences catered to users' tastes and preferences

βœ… Collaborate with other Sr. leaders in product, design, data, and strategy to develop holistic points of view and confidently make product decisions

βœ… Partner with project management and technology teams in the US and Europe to influence multi-year product roadmaps and agile priorities

βœ… Deeply understand business considerations, competitive landscape, and best practices to drive optimal video player experience

βœ… Create and deliver winning executive presentations that explain product vision, features, and roadmaps and manage senior stakeholder expectations

βœ… Help build a product culture at Peacock and inspire the next generation of product leaders

ASSUMPTION: This role involves a high degree of collaboration, strategic thinking, and the ability to balance creative and analytical responsibilities.

🎯 Required Qualifications

Education: BA/BS degree in a relevant field

Experience: 8+ years of overall product management experience, including 2+ years of people management experience and 2+ years working on a Live TV/Video Streaming app

Required Skills:

  • Experience building features for Live TV/Streaming products
  • Experience building features for video players
  • Experience building for multiple platforms (iOS, Android, Amazon, Roku, Apple) and domains (TV, Movies, Sports, News, Kids)
  • Ability to lead and inspire alignment to a shared vision and outcome
  • Strong analytical skills and a hypotheses-driven approach to problem-solving
  • Collaborative spirit and willingness to share product responsibilities
  • Passion for creating innovative and engaging consumer products, with the persistence to iterate
  • Evidence of creative strategic thinking, empathy for the user, and curiosity to identify their needs
  • Vision to anticipate evolving consumption trends in the entertainment, sports, and news verticals
  • Distinguished verbal, written, and interpersonal communication skills
  • Flexibility to quickly adapt to rapidly changing priorities and deadlines
  • Technical fluency to know when to challenge developers and ask pertinent questions
  • Proven ability to successfully manage multiple projects simultaneously with tight schedules
  • Enthusiasm to be positive, confident, and energetic

Preferred Skills:

  • Experience with A/B testing, hypothesis validation, and user testing
  • Fluency with project management tools such as Jira, as well as analytics software
  • Ability and self-motivation to work effectively offsite and with remote, global, multi-lingual teams

ASSUMPTION: The ideal candidate will have a strong product management background, experience in live TV/video streaming apps, and the ability to work effectively in a global, multi-lingual environment.

πŸ’° Compensation & Benefits

Salary Range: $195,000 - $235,000 (bonus and long-term incentive eligible)

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • Paid Leave
  • Tuition Reimbursement
  • Discounts
  • Perks

Working Hours: Full-time, with flexibility for remote work

ASSUMPTION: The salary range provided is an estimate based on industry standards for a senior director role in the entertainment industry with the required experience level and location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Entertainment Providers

Company Size: 10,001+ employees

Founded: NBCUniversal was founded in 2004, following the merger of NBC and Universal Studios.

Company Description:

  • NBCUniversal creates world-class content, which it distributes across its portfolio of film, television, and streaming services, and brings to life through its theme parks and consumer experiences.
  • The company owns and operates leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, its premium ad-supported streaming service.
  • NBCUniversal produces and distributes premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and has world-renowned theme parks and attractions through Universal Destinations & Experiences.
  • As a company uniquely positioned to educate, entertain, and empower through its platforms, Comcast NBCUniversal stands for including everyone and fosters a diverse, equitable, and inclusive culture.

Company Specialties:

  • Film and television production and distribution
  • Streaming services
  • Theme parks and attractions
  • News and entertainment broadcasting

Company Website: NBCUniversal.com

ASSUMPTION: NBCUniversal is a large, well-established entertainment company with a diverse range of brands and offerings.

πŸ“Š Role Analysis

Career Level: Senior Director

Reporting Structure: This role reports directly to the Senior Vice President of Product, Content Experience.

Work Arrangement: This role is remote-friendly, with the expectation of working across multiple time zones.

Growth Opportunities:

  • Potential to shape the future of streaming and define the viewing experience for millions of users
  • Opportunity to work with a diverse, global team and gain international experience
  • Possibility to grow into a more senior role within the organization as the company continues to expand its streaming offerings

ASSUMPTION: This role offers significant growth potential for the right candidate, with the opportunity to make a real impact on the company's streaming services.

🌍 Location & Work Environment

Office Type: Hybrid (New York office with remote flexibility)

Office Location(s): 30 Rockefeller Center, New York, NY 10112

Geographic Context:

  • New York City is a major hub for the entertainment industry, with numerous production studios, networks, and streaming services based in the area.
  • The city offers a diverse range of cultural experiences, with numerous museums, theaters, and music venues.
  • New York City has a high cost of living, with median housing costs significantly higher than the national average.

Work Schedule: Full-time, with flexibility for remote work

ASSUMPTION: The role's hybrid work arrangement allows for flexibility, with the expectation of working across multiple time zones.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application review
  • Phone or video screen with a member of the HR team
  • Technical assessment or case study
  • On-site or virtual interview with the hiring manager and other team members
  • Final decision and offer

Key Assessment Areas:

  • Product management experience and skills
  • Experience with live TV/video streaming apps
  • Strategic thinking and vision
  • Leadership and team management skills
  • Adaptability and flexibility

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant product management experience and skills
  • Be prepared to discuss your experience with live TV/video streaming apps and how you've driven innovation in the past
  • Demonstrate your strategic thinking and vision for the future of streaming
  • Showcase your leadership and team management skills, and provide examples of how you've motivated and mentored team members
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills and adaptability

ATS Keywords: Product Management, Live Streaming, Video Player Development, Cross-Platform Development, Agile Methodologies, A/B Testing, Project Management, Technical Fluency, Multi-Project Management, Adaptability

ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on product management experience and skills.

πŸ› οΈ Tools & Technologies

  • Jira
  • Analytics software (e.g., Google Analytics, Mixpanel)
  • Video player technologies (e.g., HTML5, HLS, DASH)
  • Cross-platform development tools (e.g., React Native, Flutter)
  • Collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The tools and technologies required for this role are standard for product management in the entertainment industry.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Inclusion
  • Empowerment
  • Excellence

Work Style:

  • Collaborative
  • Fast-paced
  • Innovative

Self-Assessment Questions:

  • How do you embody the value of inclusion in your work?
  • How do you handle working with remote, global, multi-lingual teams?
  • How do you balance creative and analytical responsibilities in your product management approach?

ASSUMPTION: NBCUniversal values a diverse, inclusive work environment, and candidates should be prepared to demonstrate their alignment with the company's values and work style.

⚠️ Potential Challenges

  • Managing a global, multi-lingual team with members in different time zones
  • Balancing creative and analytical responsibilities in a fast-paced environment
  • Driving innovation in a competitive streaming landscape
  • Adapting to rapidly changing priorities and deadlines

ASSUMPTION: This role presents unique challenges, including managing a global team, balancing creative and analytical responsibilities, and driving innovation in a competitive landscape.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on the content experience across multiple platforms and domains, requiring a strong background in both live TV/video streaming apps and video player development.
  • Compared to other senior product management roles in the entertainment industry, this position offers a unique opportunity to define the future of streaming and shape the viewing experience for millions of users.
  • Career paths for this role may include progression to a more senior role within the organization, such as Vice President or Chief Product Officer, as the company continues to expand its streaming offerings.

ASSUMPTION: This role is unique in its focus on the content experience and offers a distinct opportunity to shape the future of streaming.

πŸ“ Sample Projects

  • Developing a new video player experience for Peacock, including real-time data integration and AI-driven features
  • Creating a personalized, in-player discovery experience that seamlessly navigates users through shows and movies
  • Designing and implementing a strategy for live sports on Peacock, including real-time data integration and AI-driven features

ASSUMPTION: These sample projects illustrate the types of initiatives the Senior Director of Product, Content Experience might work on, focusing on innovative video player experiences and personalized discovery.

❓ Key Questions to Ask During Interview

  • Can you describe the current state of the video player experience on Peacock, and what areas you see as ripe for innovation?
  • How do you plan to collaborate with the Personalization team to create 1-to-1 personalized experiences for users?
  • Can you provide an example of a time when you had to manage a remote, global team, and how you ensured everyone was aligned and motivated?
  • How do you balance creative and analytical responsibilities in your product management approach, and can you provide a specific example?
  • What is your vision for the future of streaming, and how do you see Peacock fitting into that landscape?

ASSUMPTION: These interview questions are designed to assess the candidate's strategic thinking, leadership skills, and alignment with the company's vision for the future of streaming.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant product management experience and skills
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills and adaptability
  • Research NBCUniversal's streaming services and be prepared to discuss your vision for the future of streaming
  • Follow up with the hiring manager one week after your interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.