π Core Information
πΉ Job Title: Senior Director, Content Experience
πΉ Company: NBCUniversal
πΉ Location: New York, United States
πΉ Job Type: Full-time
πΉ Category: Entertainment Providers
πΉ Date Posted: 2025-04-03
πΉ Experience Level: 10+ years
πΉ Remote Status: Remote OK
π Job Overview
Key aspects of this role include:
- Leading an international product team to create innovative viewing experiences for Peacock subscribers
- Defining and executing the Content Experience roadmap with impacts across the global streaming portfolio
- Collaborating with stakeholders across editorial, production ops, marketing, engineering, and device teams
- Managing, mentoring, and motivating a team of product managers in the content experience area
- Working across multiple time zones to align with key stakeholders and move the Content Experience vision forward
ASSUMPTION: This role requires a strategic thinker with strong organizational skills and deep subject matter expertise in VOD + live streaming experience to succeed.
π Key Responsibilities
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Build a strategic vision, roadmap, and experimentation strategy to deliver new video player experiences and capabilities across platforms
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Manage the user journey from the time they hit play on a piece of video through to their next watch
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Manage, mentor, and motivate an international group of product managers in the content experience area
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Work across multiple time zones to align with key stakeholders and move the Content Experience vision forward
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Partner with the Personalization team to build 1-to-1 personalized experiences catered to users' tastes and preferences
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Collaborate with other senior leaders in product, design, data, and strategy to develop holistic points of view and confidently make product decisions
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Partner with project management and technology teams in the US and Europe to influence multi-year product roadmaps and agile priorities
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Deeply understand business considerations, competitive landscape, and best practices to drive optimal video player experience
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Create and deliver winning executive presentations that explain product vision, features, and roadmaps and manage senior stakeholder expectations
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Help build a product culture at Peacock and inspire the next generation of product leaders
ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong communication and influencing skills.
π― Required Qualifications
Education: BA/BS degree in a relevant field
Experience: 8+ years of overall product management experience, including 2+ years in people management and 2+ years working on a live TV/video streaming app
Required Skills:
- Experience building features for live TV/streaming products
- Experience building features for video players
- Experience building for multiple platforms (iOS, Android, Amazon, Roku, Apple) and domains (TV, Movies, Sports, News, Kids)
- Ability to lead and inspire alignment to a shared vision and outcome
- Strong analytical skills and a hypotheses-driven approach to problem-solving
- Collaborative spirit and willingness to share product responsibilities
- Passion for creating innovative and engaging consumer products
- Vision to anticipate evolving consumption trends in entertainment, sports, and news verticals
- Distinguished verbal, written, and interpersonal communication skills
- Flexibility to quickly adapt to rapidly changing priorities and deadlines
- Technical fluency to know when to challenge developers and ask pertinent questions
- Proven ability to successfully manage multiple projects simultaneously with tight schedules
- Enthusiasm to be positive, confident, and energetic
Preferred Skills:
- Experience working in an Agile software development environment
- Experience with A/B testing, hypothesis validation, and user testing
- Fluency with project management tools such as Jira, as well as analytics software
- Ability and self-motivation to work effectively offsite and with remote, global, multi-lingual teams
ASSUMPTION: Candidates should have a strong background in product management, with a focus on live TV and video streaming, to be successful in this role.
π° Compensation & Benefits
Salary Range: $195,000 - $235,000 (bonus and long-term incentive eligible)
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Paid Leave
- Tuition Reimbursement
- Discounts
- Perks
Working Hours: Full-time, with flexibility for remote work
ASSUMPTION: The salary range provided is based on industry standards for senior director roles in the entertainment industry, with consideration for the required experience level and location.
π Applicant Insights
π Company Context
Industry: Entertainment Providers
Company Size: 10,001+ employees
Founded: NBCUniversal was founded in 2004, following the acquisition of Universal Studios by General Electric's NBC.
Company Description:
- NBCUniversal creates world-class content, distributing it across film, television, streaming, theme parks, and consumer experiences.
- The company owns and operates leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock.
- NBCUniversal produces and distributes filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and has world-renowned theme parks and attractions through Universal Destinations & Experiences.
- The company is a subsidiary of Comcast Corporation.
Company Specialties:
- Content creation and distribution
- Theme parks and attractions
- Consumer experiences
- Entertainment and news brands
Company Website: http://www.NBCUniversal.com
ASSUMPTION: NBCUniversal's extensive portfolio of brands and content makes it a leading player in the entertainment industry, offering numerous opportunities for growth and innovation.
π Role Analysis
Career Level: Senior Director
Reporting Structure: This role reports directly to the Head of Product for Peacock.
Work Arrangement: This role is remote-friendly, with the expectation of working across multiple time zones to align with key stakeholders.
Growth Opportunities:
- Potential to shape the future of streaming and define the next generation of viewing experiences
- Opportunity to work on high-impact projects with a global team
- Possibility to grow into a more senior role within the product organization or expand into other areas of the business
ASSUMPTION: This role offers significant growth potential for the right candidate, with the opportunity to make a meaningful impact on the company's streaming services.
π Location & Work Environment
Office Type: Hybrid (New York, NY)
Office Location(s): 30 Rockefeller Plaza, New York City, NY 10112, US
Geographic Context:
- New York City is a major hub for the entertainment industry, offering numerous networking and professional development opportunities.
- The city's vibrant culture and diverse population provide a rich context for content creation and innovation.
- New York City is also a global financial center, offering opportunities for collaboration with other industries.
Work Schedule: Full-time, with flexibility for remote work
ASSUMPTION: The hybrid work arrangement allows for flexibility and a better work-life balance, while still providing opportunities for in-person collaboration and networking.
πΌ Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screen with a member of the HR team
- In-depth phone or video interview with the hiring manager
- On-site or virtual interview with additional team members
- Final decision and offer
Key Assessment Areas:
- Product management skills and experience
- Strategic thinking and visioning
- Collaboration and communication skills
- Technical proficiency and problem-solving abilities
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and leadership abilities
- Research NBCUniversal's products, services, and company culture to demonstrate your enthusiasm and understanding
- Follow up with the hiring manager after your interview to reiterate your interest and qualifications
ATS Keywords: Product Management, Live Streaming, Video Player Development, Cross-Platform Development, Agile Methodologies, A/B Testing, Project Management, Strategic Thinking, Collaboration, User-Centric Design, Consumer Insights
ASSUMPTION: The interview process for this role will focus on assessing the candidate's strategic thinking, leadership, and technical skills, as well as their cultural fit with the company.
π οΈ Tools & Technologies
- Jira
- Analytics software (e.g., Google Analytics, Mixpanel)
- Video player development tools (e.g., ExoPlayer, Video.js)
- Cross-platform development tools (e.g., React Native, Flutter)
- Collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: The tools and technologies required for this role will depend on the specific projects and platforms the candidate will be working on.
π Cultural Fit Considerations
Company Values:
- Inclusion
- Integrity
- Creativity
- Excellence
- Collaboration
Work Style:
- Fast-paced and dynamic
- Cross-functional collaboration
- Data-driven decision-making
- Innovation and continuous improvement
- Empowering and inclusive culture
Self-Assessment Questions:
- How do you approach building and maintaining an inclusive and diverse team?
- Can you provide an example of a time when you had to adapt to a rapidly changing priority or deadline?
- How do you ensure that your products cater to the diverse needs and preferences of your users?
ASSUMPTION: NBCUniversal values a diverse and inclusive workforce, and candidates should be prepared to discuss their approach to fostering an inclusive work environment.
β οΈ Potential Challenges
- Managing a remote, international team with varying time zones
- Balancing the needs and preferences of a diverse user base
- Keeping up with the latest trends and technologies in live streaming and video player development
- Navigating a large, complex organization with multiple stakeholders
- Adapting to the evolving media landscape and consumer behavior
ASSUMPTION: These challenges require strong leadership, communication, and adaptability skills, as well as a deep understanding of the streaming industry and consumer behavior.
π Similar Roles Comparison
- This role is unique in its focus on the content experience across Peacock's global portfolio, requiring a broad strategic vision and deep technical expertise.
- Compared to other senior product management roles in the entertainment industry, this position offers a unique opportunity to shape the future of streaming and define the next generation of viewing experiences.
- Career paths for this role may include progression into more senior leadership positions within the product organization or expansion into other areas of the business, such as content creation or distribution.
ASSUMPTION: This role offers a unique blend of strategic, technical, and leadership challenges, making it an attractive opportunity for experienced product managers looking to make a significant impact in the entertainment industry.
π Sample Projects
- Developing a new video player experience that enhances user engagement and retention
- Creating personalized recommendations based on user behavior and preferences
- Implementing real-time data and AI inputs to advance the viewing experience for live sports
- Designing and executing A/B tests to optimize video player controls and in-player discovery
ASSUMPTION: These projects demonstrate the candidate's ability to balance creative and analytical responsibilities, from strategy definition and creative solutioning to experimentation and technical development.
β Key Questions to Ask During Interview
- How does the company plan to leverage AI and machine learning to enhance the content experience?
- Can you describe the team structure and reporting lines for the product organization at Peacock?
- How does the company approach collaboration and information sharing between different product teams and stakeholders?
- What are the key priorities for the Content Experience roadmap in the first 90 days?
- How does the company support the professional development and growth of its product managers?
ASSUMPTION: These questions will help the candidate better understand the role, the team, and the company's priorities and culture.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and leadership abilities
- Research NBCUniversal's products, services, and company culture to demonstrate your enthusiasm and understanding
- Follow up with the hiring manager after your interview to reiterate your interest and qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.