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Sr. Director of Product, Content Experience

NBCUniversal
Full-time
On-site
New York, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Sr. Director of Product, Content Experience

πŸ”Ή Company: NBCUniversal

πŸ”Ή Location: New York, NY

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Entertainment Providers

πŸ”Ή Date Posted: April 11, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Leading an international product team focused on creating innovative viewing experiences for Peacock subscribers
  • Defining the future of streaming by managing the user journey from play to next watch
  • Collaborating with various teams, including editorial, production ops, marketing, engineering, and device teams
  • Partnering with the Personalization team to build 1-to-1 personalized experiences
  • Influencing multi-year product roadmaps and agile priorities

ASSUMPTION: This role requires a strategic thinker with strong organizational skills and deep subject matter expertise in VOD and live streaming experience to drive the product forward.

πŸ“‹ Key Responsibilities

βœ… Build a strategic vision, roadmap, and experimentation strategy to deliver new video player experiences and capabilities across platforms

βœ… Manage the user journey from the time they hit play on a piece of video through to their next watch

βœ… Manage, mentor, and motivate an international group of product managers in the content experience area

βœ… Work across multiple time zones to align with key stakeholders and move the Content Experience vision forward

βœ… Collaborate with other Sr. leaders in product, design, data, and strategy to develop holistic points of view and confidently make product decisions

βœ… Deeply understand business considerations, competitive landscape, and best practices to drive optimal video player experience

βœ… Create and deliver winning executive presentations that explain product vision, features, and roadmaps and manage senior stakeholder expectations

βœ… Help build a product culture at Peacock and inspire the next generation of product leaders

ASSUMPTION: This role involves creative and analytical responsibilities, from strategy definition and creative solutioning to experimentation and technical development.

🎯 Required Qualifications

Education: BA/BS degree in a relevant field

Experience: 8+ years of overall product management experience, including 2+ years of people management and 2+ years working on a Live TV/Video Streaming app

Required Skills:

  • Experience building features for Live TV/Streaming products
  • Experience building features for video players
  • Experience building for multiple platforms (iOS, Android, Amazon, Roku, Apple) and domains (TV, Movies, Sports, News, Kids)
  • Ability to lead and inspire alignment to a shared vision and outcome
  • Strong analytical skills and a hypotheses-driven approach to problem-solving
  • Collaborative spirit and willingness to share product responsibilities
  • Passion for creating innovative and engaging consumer products, with the persistence to iterate
  • Evidence of creative strategic thinking, empathy for the user, and curiosity to identify their needs
  • Vision to anticipate evolving consumption trends in the entertainment, sports, and news verticals
  • Distinguished verbal, written, and interpersonal communication skills
  • Flexibility to quickly adapt to rapidly changing priorities and deadlines
  • Technical fluency to know when to challenge developers and ask pertinent questions
  • Proven ability to successfully manage multiple projects simultaneously with tight schedules
  • Enthusiasm to be positive, confident, and energetic

Preferred Skills:

  • Experience working in an Agile software development environment
  • Experience with A/B testing, hypothesis validation, and user testing
  • Fluency with project management tools such as Jira, as well as analytics software
  • Ability and self-motivation to work effectively offsite and with remote, global, multi-lingual teams

ASSUMPTION: This role requires a consumer-centric view with a proven track record of developing and acting on customer insights.

πŸ’° Compensation & Benefits

Salary Range: $195,000 - $235,000 (bonus and long-term incentive eligible)

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • Paid Leave
  • Tuition Reimbursement
  • Discounts
  • Perks

Working Hours: 40 hours per week

ASSUMPTION: The salary range provided is based on industry standards for a senior director role in the entertainment industry with 10+ years of experience and is inclusive of bonus and long-term incentive eligibility.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: NBCUniversal is a leading entertainment and news company, operating in the highly competitive and dynamic entertainment industry.

Company Size: NBCUniversal is a large company with over 10,000 employees, providing ample opportunities for career growth and collaboration.

Founded: NBCUniversal was founded in 2004, following the acquisition of Universal Studios by General Electric's NBC.

Company Description:

  • NBCUniversal creates world-class content, distributing it across its portfolio of film, television, and streaming services, and bringing it to life through theme parks and consumer experiences.
  • The company owns and operates leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, its premium ad-supported streaming service.
  • NBCUniversal produces and distributes premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and has world-renowned theme parks and attractions through Universal Destinations & Experiences.

Company Specialties:

  • Content creation and distribution
  • Theme parks and consumer experiences
  • News and entertainment broadcasting
  • Streaming services

Company Website: http://www.NBCUniversal.com

ASSUMPTION: NBCUniversal's diverse portfolio of brands and businesses provides a unique opportunity for employees to work across various aspects of the entertainment industry.

πŸ“Š Role Analysis

Career Level: Senior Director roles typically involve strategic decision-making, team leadership, and cross-functional collaboration. This role is a senior leadership position within the product organization.

Reporting Structure: The Senior Director of Product, Content Experience will report directly to the Vice President of Product, Content Experience and work closely with various teams, including editorial, production ops, marketing, engineering, and device teams.

Work Arrangement: This role is remote-friendly, with the expectation of working across multiple time zones to align with key stakeholders.

Growth Opportunities:

  • Potential to shape the future of streaming and define the content experience for millions of Peacock subscribers
  • Opportunity to lead and mentor an international team of product managers
  • Potential to collaborate with and learn from other senior leaders within the product organization and across NBCUniversal
  • Possibility to grow into a more senior role within the product organization or across NBCUniversal's diverse portfolio of brands and businesses

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a substantial impact on NBCUniversal's streaming services and the broader entertainment industry.

🌍 Location & Work Environment

Office Type: NBCUniversal's headquarters is located in New York City, with additional offices and theme parks worldwide.

Office Location(s): 30 Rockefeller Center, New York, NY 10112

Geographic Context:

  • New York City is a major global hub for the entertainment industry, providing ample opportunities for networking and collaboration.
  • The city offers a diverse range of cultural experiences, dining options, and recreational activities.
  • New York City has a humid subtropical climate, with warm summers and cold winters.

Work Schedule: This role follows a standard full-time work schedule, with the expectation of working across multiple time zones to align with key stakeholders.

ASSUMPTION: Working in New York City provides unique opportunities for professional growth and exposure to the entertainment industry, while also presenting challenges related to cost of living and competitive job market.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screen with a member of the HR team
  • In-depth phone or video interview with the hiring manager and/or other team members
  • On-site interview at NBCUniversal's headquarters in New York City or a local office
  • Final round interview with senior leadership

Key Assessment Areas:

  • Strategic thinking and vision for the content experience
  • Leadership and management skills, including the ability to mentor and motivate a team
  • Collaboration and communication skills, both written and verbal
  • Technical proficiency in video player development and cross-platform building
  • Understanding of the entertainment industry, including trends and consumer behavior

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare for behavioral and situational interview questions that focus on your leadership, problem-solving, and strategic thinking skills
  • Research NBCUniversal's portfolio of brands and businesses, as well as the competitive landscape of the entertainment industry
  • Be prepared to discuss your vision for the future of streaming and the content experience
  • Practice presenting your ideas and roadmap for the content experience in a clear and concise manner

ATS Keywords: Product Management, Live Streaming, Video Player Development, Cross-Platform Development, Agile Methodologies, A/B Testing, User Experience, Entertainment Industry, Strategic Thinking, Leadership, Collaboration, Communication, Technical Proficiency

ASSUMPTION: NBCUniversal's application process is designed to assess candidates' strategic thinking, leadership, and technical skills, as well as their cultural fit within the organization.

πŸ› οΈ Tools & Technologies

  • Jira (project management)
  • Analytics software (e.g., Google Analytics, Mixpanel)
  • Video player development tools (e.g., ExoPlayer, Video.js)
  • Cross-platform development tools (e.g., React Native, Flutter)
  • Collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the team's preferences and the projects at hand.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Inclusion: NBCUniversal strives to foster a diverse, equitable, and inclusive culture where employees feel supported, embraced, and heard.
  • Excellence: The company aims to create and deliver content that reflects the current and ever-changing face of the world, setting the highest standards for quality and innovation.
  • Integrity: NBCUniversal upholds the highest ethical standards in all aspects of its business, fostering a culture of honesty, transparency, and accountability.

Work Style:

  • Collaborative: NBCUniversal values teamwork and encourages employees to work together to achieve common goals.
  • Agile: The company embraces change and adapts quickly to new challenges and opportunities.
  • Creative: NBCUniversal fosters a culture of innovation and encourages employees to think outside the box and push boundaries.

Self-Assessment Questions:

  • How do you align with NBCUniversal's value of inclusion, and how have you demonstrated this in your previous roles?
  • Describe a time when you had to adapt quickly to a significant change or challenge, and how did you approach it?
  • How do you balance creative thinking with practical considerations and constraints in your work?

ASSUMPTION: NBCUniversal's culture values diversity, inclusion, excellence, and integrity, as well as collaboration, agility, and creativity. Candidates should be prepared to demonstrate their alignment with these values during the interview process.

⚠️ Potential Challenges

  • Managing an international team with varying time zones and cultural backgrounds
  • Balancing the needs of multiple stakeholders, including editorial, production ops, marketing, engineering, and device teams
  • Keeping up with the rapidly evolving entertainment industry and consumer behavior
  • Navigating a large, complex organization with multiple brands and businesses
  • Potential resistance to change or new ideas from long-tenured employees

ASSUMPTION: These challenges are common in large, dynamic organizations within the entertainment industry and can be overcome with strong leadership, effective communication, and a strategic approach.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional TV or movie studios, NBCUniversal is a vertically integrated media company, offering a unique opportunity to work across various aspects of the entertainment industry.
  • The entertainment industry is highly competitive, with constant evolution in consumer behavior and technology.
  • Career paths within NBCUniversal may vary depending on the specific brand or business, with opportunities for growth and progression across the organization.

ASSUMPTION: This role offers a unique opportunity to work at the intersection of content creation, distribution, and consumer experience within a large, diversified entertainment company.

πŸ“ Sample Projects

  • Developing a new video player experience for Peacock, including real-time data integration and AI-driven features
  • Creating a seamless in-player discovery experience that allows users to easily navigate between shows, movies, and live events
  • Building a personalized content recommendation engine that leverages user data and machine learning algorithms to suggest relevant content for each user

ASSUMPTION: These sample projects demonstrate the strategic, creative, and technical aspects of the Senior Director of Product, Content Experience role, as well as the opportunity to drive innovation and growth for NBCUniversal's streaming services.

❓ Key Questions to Ask During Interview

  • How does the Content Experience team collaborate with other product teams, such as Personalization, to create a seamless user journey?
  • What are the key priorities for the Content Experience roadmap in the first 90 days, and how can I contribute to their successful execution?
  • How does NBCUniversal support the professional growth and development of its product leaders?
  • What are the most significant challenges facing the entertainment industry, and how is NBCUniversal positioned to address them?
  • How does the company foster a culture of innovation and experimentation within its product teams?

ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and your commitment to driving the product forward.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for behavioral and situational interview questions that focus on your leadership, problem-solving, and strategic thinking skills
  • Research NBCUniversal's portfolio of brands and businesses, as well as the competitive landscape of the entertainment industry
  • Be prepared to discuss your vision for the future of streaming and the content experience
  • Practice presenting your ideas and roadmap for the content experience in a clear and concise manner
  • Follow up with the hiring manager one week after your final interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.