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Sr. Director, Social and Digital Content Business Operations

The Walt Disney Company
Full-time
On-site
Bristol, Connecticut, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Sr. Director, Social and Digital Content Business Operations

πŸ”Ή Company: The Walt Disney Company

πŸ”Ή Location: Bristol, CT, USA (Remote)

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Digital Media / Social Media (General)

πŸ”Ή Date Posted: May 8, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site (with potential flexibility)

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing social and digital content business strategies
  • Collaborating with cross-functional teams to optimize ESPN's on and off-platform performance
  • Spearheading a Monthly Business Review process for social and digital platforms
  • Building and maintaining strong relationships with external social partners
  • Monitoring off-platform product changes and developments

ASSUMPTION: This role requires a strategic mindset, excellent collaboration skills, and a deep understanding of both social and digital content business strategies.

πŸ“‹ Key Responsibilities

βœ… Spearhead a Monthly Business Review process for social and digital platforms

βœ… Collaborate with key stakeholders to achieve social and digital business success

βœ… Conduct bi-weekly check-ins on digital revenue and capacity pacing

βœ… Establish and maintain strong relationships with key external social partners

βœ… Monitor off-platform product changes and developments

βœ… Partner with Digital Audience Engagement leadership team on improved communication and prioritization workstreams

βœ… Identify and collaborate on third-party partnerships that enhance digital and social experience, create internal process efficiencies, generate incremental business opportunities, or elevate digital and social content innovation and creativity

ASSUMPTION: This role involves a high degree of collaboration, strategic thinking, and data analysis to drive business results.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent practical experience in business development, digital or social strategy, or related field required.

Experience: Minimum of 10 years in digital management consulting, business strategy, or related fields (or 8 years with an advanced degree). Minimum of 8 years collaborating with executive stakeholders and leading cross-functional initiatives in high-paced, results-driven environments. Minimum of 5 years in leadership roles overseeing large teams or departments with creative problem-solving abilities.

Required Skills:

  • Strong understanding of digital advertising models, social media monetization, and digital subscriptions
  • Proven ability to lead projects and provide strategic insights to drive revenue-producing results
  • Confident presenter able to positively influence senior executives within the company and with clients
  • Willingness to try new things and address challenges in a fast-paced environment
  • Strong analytical skills for developing and implementing strategies to monitor, analyze, and interpret social and digital data

Preferred Skills:

  • Background in media, technology, or digital sectors is preferred

ASSUMPTION: Given the role's focus on strategy, collaboration, and data analysis, a strong educational background and extensive experience in related fields are essential.

πŸ’° Compensation & Benefits

Salary Range: $150,000 - $200,000 per year (Estimated, based on industry standards for similar roles at Disney)

Benefits:

  • Comprehensive health, dental, and vision plans
  • 401(k) plan with company match
  • Paid time off and company holidays
  • Employee discounts on Disney products and services
  • Tuition reimbursement and professional development opportunities

Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for remote work)

ASSUMPTION: Salary range is estimated based on industry standards for similar roles at Disney. Actual salary may vary based on experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Entertainment Providers

Company Size: 10,001+ employees

Founded: 1992

Company Description:

  • Disneyland Paris is a leading entertainment provider, operating a theme park and resort in Chessy, France
  • The company offers a wide range of job opportunities across various departments, including marketing, finance, engineering, and operations
  • Disneyland Paris is committed to creating magical experiences for its guests and fostering the growth of its employees

Company Specialties:

  • Marketing
  • Communication
  • Engineering
  • Human Resources
  • Sales
  • Finance
  • Legal
  • Real Estate Development
  • Information Technology
  • Event Management
  • Supply Chain
  • Logistics
  • Purchasing
  • Revenue Management
  • Research
  • Strategy
  • Audit
  • Construction
  • Pricing
  • Hospitality

Company Website: careers.disneylandparis.com/fr

ASSUMPTION: Disneyland Paris offers a wide range of career opportunities and fosters an environment of growth and development for its employees.

πŸ“Š Role Analysis

Career Level: Senior Director

Reporting Structure: Reports directly to the Senior Vice President of Digital, Social, and Streaming Content

Work Arrangement: On-site, with potential flexibility for remote work

Growth Opportunities:

  • Potential to influence and drive strategic initiatives across ESPN's digital and social platforms
  • Opportunity to collaborate with and learn from senior leadership and cross-functional teams
  • Possibility to expand responsibilities based on performance and business needs

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to learn, influence, and expand responsibilities.

🌍 Location & Work Environment

Office Type: On-site, with potential flexibility for remote work

Office Location(s): Bristol, CT, USA

Geographic Context:

  • Bristol is located in Hartford County, Connecticut, with a population of approximately 60,000
  • The area offers a mix of urban and suburban living, with easy access to outdoor recreation, cultural attractions, and major cities
  • Connecticut is known for its historic sites, beautiful landscapes, and strong educational institutions

Work Schedule: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for remote work)

ASSUMPTION: The work environment for this role is primarily on-site, with potential flexibility for remote work, depending on business needs and individual arrangements.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with HR
  • In-depth interviews with hiring manager and key stakeholders
  • Final interview with senior leadership

Key Assessment Areas:

  • Strategic thinking and problem-solving
  • Collaboration and communication skills
  • Data analysis and interpretation
  • Presentation and influencing skills

Application Tips:

  • Highlight relevant experience and achievements in digital management consulting, business strategy, and cross-functional collaboration
  • Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
  • Prepare for behavioral and situational interview questions that assess your problem-solving, collaboration, and strategic thinking skills

ATS Keywords: Digital Management Consulting, Business Strategy, Cross-functional Collaboration, Stakeholder Engagement, Data Analysis, Strategic Insights, Digital Advertising Models, Social Media Monetization, Digital Subscriptions

ASSUMPTION: The application process for this role is likely to be competitive, with a focus on assessing strategic thinking, collaboration, and data analysis skills.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Data visualization tools (e.g., Tableau, Power BI)
  • Project management tools (e.g., Asana, Trello)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The tools and technologies required for this role are standard for business and project management, with a focus on data visualization and collaboration.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Quality
  • Inclusion
  • Integrity
  • Respect
  • Storytelling

Work Style:

  • Collaborative
  • Data-driven
  • Innovative
  • Results-oriented

Self-Assessment Questions:

  • How do you approach collaborating with diverse teams to drive strategic initiatives?
  • Can you provide an example of a time when you used data to inform a business decision and drive results?
  • How do you stay organized and manage multiple projects and priorities in a fast-paced environment?

ASSUMPTION: Disney values a collaborative, innovative, and data-driven work environment, with a focus on inclusion, integrity, and respect.

⚠️ Potential Challenges

  • Managing multiple priorities and stakeholders in a fast-paced environment
  • Keeping up with the rapidly evolving digital and social media landscape
  • Balancing strategic thinking with day-to-day tactical responsibilities
  • Adapting to changes in business priorities and objectives

ASSUMPTION: This role presents unique challenges related to its fast-paced environment, evolving landscape, and strategic focus.

πŸ“ˆ Similar Roles Comparison

  • Unlike related roles, this position focuses specifically on social and digital content business operations, requiring a deep understanding of both platforms
  • In the entertainment industry, this role is unique in its focus on driving business success through strategic collaboration and data analysis
  • Career progression in this role could lead to senior leadership positions within ESPN's digital and social content teams

ASSUMPTION: This role is unique in its focus on social and digital content business operations, requiring a specific set of skills and experiences.

πŸ“ Sample Projects

  • Conducting a comprehensive analysis of ESPN's digital and social media performance to identify trends and opportunities
  • Developing and implementing a strategic plan to optimize ESPN's off-platform product collaborations
  • Spearheading a cross-functional initiative to improve communication and prioritization between Product and Content teams

ASSUMPTION: Sample projects for this role involve strategic analysis, planning, and collaboration to drive business results.

❓ Key Questions to Ask During Interview

  • How does this role fit into ESPN's overall digital and social media strategy?
  • What are the key priorities for this role in the first 90 days?
  • How does the company support the professional development and growth of its employees in this role?
  • What is the expected workload and work-life balance for this position?
  • How does the company foster a collaborative and inclusive work environment?

ASSUMPTION: Key interview questions should focus on understanding the role's strategic context, priorities, growth opportunities, and work environment.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare for interviews by researching ESPN's digital and social media strategy and practicing your responses to behavioral and situational interview questions
  • Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.