Sr Enterprise Account Exec - Healthcare

📌 Core Information

🔹 Job Title: Sr Enterprise Account Exec - Healthcare

🔹 Company: ServiceNow

🔹 Location: Melbourne, Victoria, Australia

🔹 Job Type: On-site

🔹 Category: Not Specified

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: Remote OK

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Generating new business revenue from a SaaS license model.
• Engaging with the Victorian Healthcare Industry.
• Strategizing account planning and territory planning.
• Executing business development and sales activities.

ASSUMPTION: The emphasis on field-based sales activities implies a significant in-person component despite the remote work option, requiring effective time management skills.

📋 Key Responsibilities

✅ Develop relationships with multiple C-suite personas across all product sales.

✅ Oversee client relationship mapping and orchestrate an account strategy.

✅ Act as a trusted advisor by understanding clients' business needs.

✅ Identify and introduce the appropriate support resources into transactions at the optimal times.

ASSUMPTION: Client relationship management is a critical element, suggesting importance placed on long-term account development beyond immediate sales targets.

🎯 Required Qualifications

Education: Not specified

Experience: 10+ years in software or solutions sales

Required Skills:

• Sales and negotiation expertise with C-Level executives.
• Experience with AI integration into work processes.
• Proven track record of achieving sales targets.

Preferred Skills:

• Deep understanding of IT roadmaps.
• Background in healthcare industry sales (speculative).

ASSUMPTION: AI skills are particularly valued, suggesting a focus on innovation and technology-driven service improvement within the company.

💰 Compensation & Benefits

Salary Range: Not specified, likely competitive given the seniority.

Benefits:

• Comprehensive health insurance.
• Retirement savings plan.
• Employee development programs.

Working Hours: 40 hours per week, with potential flexibility due to travel requirements.

ASSUMPTION: Compensation is likely at an industry standard for senior roles, with a strong emphasis on performance incentives.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development with a focus on digital workflows and AI platform services.

Company Size: Over 30,000 employees, indicating a large-scale operation with substantial resources and support structures.

Founded: 2004

Company Description:

• Global market leader in cloud-based solutions.
• Innovative AI technologies enhancing operational efficiencies.
• A strong customer base including a significant portion of the Fortune 500®.

Company Specialties:

• Service Management
• Customer Service Management
• Enterprise Cloud solutions

Company Website: http://www.servicenow.com

ASSUMPTION: Based on their specialization in AI and cloud services, opportunities for tech-driven career advancement are likely extensive.

📊 Role Analysis

Career Level: Senior level, requiring substantial experience and leadership in sales.

Reporting Structure: Likely reports directly to regional or divisional sales leaders, given the executive nature of the role.

Work Arrangement: Combination of remote flexibility and on-site presence in Melbourne.

Growth Opportunities:

• Leadership roles within the sales organization.
• Opportunities to pioneer AI-integrated sales strategies.
• Expansion into broader regional sales roles.

ASSUMPTION: The role could serve as a stepping stone to global executive positions within ServiceNow, given successful performance.

🌍 Location & Work Environment

Office Type: A corporate setting in the heart of Melbourne’s business district.

Office Location(s): 90 Collins St, Melbourne, VIC 3000, AU

Geographic Context:

• Located in a vibrant economic hub.
• Access to various corporate clients in healthcare.
• Amenities and transportation facilities in proximity.

Work Schedule: Full-time schedule with flexibility needed for travel up to 50%.

ASSUMPTION: Proximity to healthcare clients in Melbourne facilitates both client visits and networking events.

💼 Interview & Application Insights

Typical Process:

• Initial HR screening focusing on experience and qualifications.
• Technical and sales proficiency interviews.
• Final round could include C-level interviews.

Key Assessment Areas:

• Strategic account management capabilities.
• Proficiency in AI-integration in sales.
• Client relationship building and management.

Application Tips:

• Highlight experience with AI-powered solutions.
• Prepare to discuss significant sales achievements.
• Showcase understanding of healthcare industry dynamics.

ATS Keywords: SaaS Sales, AI Integration, Healthcare Industry, C-Level Engagement

ASSUMPTION: The interview process will likely emphasize technical sales acumen and cultural fit given the company’s scale and innovation focus.

🛠️ Tools & Technologies

• ServiceNow platform
• AI and machine learning tools
• CRM software

ASSUMPTION: Familiarity with cutting-edge tech sales tools will be highly beneficial, particularly understanding ServiceNow solutions and CRM usage.

👔 Cultural Fit Considerations

Company Values:

• Innovation and continuous improvement.
• Commitment to customer success.
• Team-oriented work environment.

Work Style:

• Proactive and self-starting.
• Adapt to a fast-paced, dynamic environment.
• Collaborative and communicative.

Self-Assessment Questions:

• How do you integrate AI into sales strategies?
• Can you maintain C-level relationships effectively?
• What strategies do you use to meet sales targets?

ASSUMPTION: A strong alignment with innovative tech culture and a focus on results-driven sales will position candidates well.

⚠️ Potential Challenges

• Balancing fieldwork with administrative duties.
• Navigating high sales targets within a competitive field.
• Supporting the integration of AI into client roadmaps.
• Managing travel demands while maintaining work-life balance.

ASSUMPTION: Emphasis on cross-functional collaboration suggests potential challenges in integrating with diverse teams.

📈 Similar Roles Comparison

• Higher travel frequency compared to industry standard.
• Greater emphasis on AI and automation expertise.
• Comparable sales targets with enhanced SaaS focus.

ASSUMPTION: Roles at ServiceNow likely offer unique exposure to advanced AI tools not ubiquitously found in similar industry positions.

📝 Sample Projects

• AI-driven health sector CRM implementation.
• Large-scale SaaS deployment for healthcare enterprise.
• Developing AI strategy for process automation.

ASSUMPTION: Project work likely emphasizes innovation and aligns with ServiceNow’s reputation for cutting-edge solutions.

❓ Key Questions to Ask During Interview

• How does ServiceNow plan to expand its healthcare footprint?
• What AI technologies are prioritized in the platform's evolution?
• What support is available for expanding market territories?
• How is success measured over the first year in this role?
• What training opportunities exist for furthering AI expertise?

ASSUMPTION: Insightful questions reflecting strategic interest in the healthcare sector and AI integration show preparedness for the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure to tailor your resume to highlight relevant SaaS sales experience.
• Include cover letter detailing AI-related achievements.
• Prepare for potential assessment tests focusing on sales strategy.
• Complete the application by uploading a tailored cover letter.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.