📌 Core Information
🔹 Job Title: Senior Manager, Creative Development
🔹 Company: T-Mobile
🔹 Location: Bellevue, WA or Overland Park, KS
🔹 Job Type: Full-Time, Hybrid (3 days in office)
🔹 Category: Telecommunications
🔹 Date Posted: July 18, 2025
🔹 Experience Level: Mid-Senior level (7-10 years)
🔹 Remote Status: On-site (Bellevue, WA or Overland Park, KS)
🚀 Job Overview
Key aspects of this role include:
- Leading a team to drive creative development and execution of in-store merchandising strategies
- Collaborating with business partners to enhance consumer messaging
- Managing creative content across various platforms to ensure brand consistency
- Developing and implementing long-term plans for merchandising initiatives
ASSUMPTION: This role requires a high degree of collaboration and cross-functional leadership, with a focus on driving sales through persuasive in-store messaging.
📋 Key Responsibilities
✅ Manage T-Mobile retail creative content, establishing and evaluating creative strategy and consistency across products and delivery methods
✅ Partner with marketing senior leaders to develop strategies and solicit input for all merchandising initiatives and corresponding activities
✅ Collaborate with segment leadership to identify needs, establish long-term plans, and set clear expectations of deliverables
✅ Evaluate current processes and recommend improvements to drive cost savings and time efficiencies
✅ Manage and provide leadership, mentoring, coaching, and career development planning for team members
✅ Manage internal and external agencies and budget supporting digital collateral
ASSUMPTION: This role requires strong leadership, communication, and problem-solving skills to manage a team and collaborate with various stakeholders.
🎯 Required Qualifications
Education: Bachelor's Degree
Experience: 7-10 years of retail marketing/merchandising experience with proven ability to develop successful in-store marketing strategies to increase sales
Required Skills:
- Merchandising
- Excellent communication skills and deep understanding of the creative development process
- Problem Solving
- Presentations
Preferred Skills:
- 4-7 years of experience leading/managing a team of professionals in similar positions
- 4-7 years of direct experience working in the US wireless or consumer electronics industry
- 2-4 years of ethnic marketing development experience
ASSUMPTION: While not explicitly stated, experience in the telecommunications industry or related fields would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $113,900 - $205,500 (Based on T-Mobile's pay range for this role)
Benefits:
- Medical, dental, and vision insurance
- Flexible spending account
- 401(k) with company match
- Employee stock grants and purchase plan
- Paid time off and holidays
- Paid parental and family leave
- Family building benefits and enhanced family support
- Childcare subsidy and tuition assistance
- Short- and long-term disability
- Voluntary life, AD&D, accident, disability, and long-term care insurance
- Mobile service and home internet discounts
- Pet insurance and commuter programs
Working Hours: Full-time, typically 40 hours per week
ASSUMPTION: The salary range provided is based on T-Mobile's pay range for this role. Actual starting pay may vary within this range.
📌 Applicant Insights
🔍 Company Context
Industry: Telecommunications, with a focus on wireless services and retail
Company Size: 10,001+ employees (As of 2023)
Founded: 1990 (As a subsidiary of Deutsche Telekom)
Company Description:
- T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network
- T-Mobile's customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience
- The company is based in Bellevue, WA, and provides services through its subsidiaries, operating its flagship brands, T-Mobile and Metro by T-Mobile
Company Specialties:
- IoT
- Retail
- 5G for All
- Future of 5G
- Business Sales
- Customer Care
- Business Wireless
- Consumer Wireless
- Technology
- Internships & Returnships
- DE&I
- and Benefits & Perks
Company Website: https://www.t-mobile.com
ASSUMPTION: T-Mobile is a well-established telecommunications company with a strong focus on innovation and customer experience.
📊 Role Analysis
Career Level: Mid-Senior level (7-10 years of experience)
Reporting Structure: This role reports directly to the Senior Manager, Retail Creative, and oversees a team of creative professionals
Work Arrangement: Hybrid, with at least 3 days per week required in the office
Growth Opportunities:
- Potential career progression to a Director or Manager role within the creative or marketing departments
- Opportunities to work on high-impact projects and campaigns
- Access to professional development and training programs
ASSUMPTION: This role offers opportunities for career growth and development within T-Mobile's creative and marketing departments.
🌍 Location & Work Environment
Office Type: Corporate office environment
Office Location(s): Bellevue, WA or Overland Park, KS
Geographic Context:
- Bellevue, WA: A suburban city located near Seattle, WA, with a mix of urban and suburban environments
- Overland Park, KS: A suburban city located near Kansas City, MO, with a mix of urban and suburban environments
Work Schedule: Full-time, typically 40 hours per week, with at least 3 days per week required in the office
ASSUMPTION: The work environment is collaborative and fast-paced, with a focus on driving results through creative problem-solving and teamwork.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the hiring team
- Final interview with the Senior Manager, Retail Creative
Key Assessment Areas:
- Candidates' understanding of T-Mobile's brand and creative strategy
- Candidates' ability to lead and manage a team of creative professionals
- Candidates' problem-solving and communication skills
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your past creative projects and campaigns, focusing on those that drove results and aligned with T-Mobile's brand
- Research T-Mobile's brand, creative strategy, and recent campaigns to demonstrate your understanding of the company and its goals
ATS Keywords: Retail Marketing, Merchandising, Creative Development, Problem Solving, Communication, Team Leadership, Collaboration, Strategic Planning, Budget Management, Agency Management, Career Development, Creative Strategy, Promotional Messaging, Digital Marketing, Print Marketing, Interactive Marketing
ASSUMPTION: The interview process will focus on assessing candidates' creative problem-solving skills, leadership abilities, and understanding of T-Mobile's brand and creative strategy.
🛠️ Tools & Technologies
- Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, JIRA)
ASSUMPTION: Familiarity with industry-standard creative software and project management tools is expected for this role.
👔 Cultural Fit Considerations
Company Values:
- Customer obsessed
- Never satisfied
- Innovative
- Collaborative
- Inclusive
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Focused on driving results and continuous improvement
Self-Assessment Questions:
- Do you thrive in a fast-paced, collaborative environment?
- Are you passionate about driving results through creative problem-solving?
- Do you embrace a customer-obsessed mindset and continuously seek to improve?
ASSUMPTION: T-Mobile values a customer-obsessed, innovative, and collaborative work environment, with a focus on driving results and continuous improvement.
⚠️ Potential Challenges
- Managing a team of creative professionals with diverse skills and backgrounds
- Balancing multiple projects and deadlines in a fast-paced environment
- Adapting to changes in the retail landscape and consumer behavior
- Collaborating effectively with various stakeholders, including business partners and external agencies
ASSUMPTION: This role presents unique challenges that require strong leadership, communication, and adaptability skills.
📈 Similar Roles Comparison
- Compared to other retail marketing roles, this position places a greater emphasis on creative development and leadership
- In the telecommunications industry, this role is unique in its focus on in-store merchandising and creative strategy
- Career progression in this role may differ from other marketing or creative positions within T-Mobile
ASSUMPTION: This role is unique in its focus on creative development and leadership within the telecommunications industry's retail environment.
📝 Sample Projects
- Developing and executing a high-impact in-store campaign to launch a new product or service
- Collaborating with business partners to create targeted promotional messaging for specific customer segments
- Managing the creative development and execution of large-format campaign graphics for retail locations
ASSUMPTION: These sample projects illustrate the creative development and leadership aspects of this role, focusing on driving results through persuasive in-store messaging.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the creative department?
- How does this role collaborate with other departments and stakeholders within T-Mobile?
- What are the most significant challenges facing the retail creative team in the next 12-24 months?
- How does T-Mobile support the professional development and growth of its employees?
- What is the company's approach to work-life balance for this role?
ASSUMPTION: These interview questions focus on understanding the role's dynamics, challenges, and growth opportunities, as well as T-Mobile's approach to employee development and work-life balance.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your past creative projects and campaigns, focusing on those that drove results and aligned with T-Mobile's brand
- Research T-Mobile's brand, creative strategy, and recent campaigns to demonstrate your understanding of the company and its goals
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
