Sr. Manager Logistics Fleet Partnerships

📌 Core Information

🔹 Job Title: Sr. Manager Logistics Fleet Partnerships

🔹 Company: Delivery Hero

🔹 Location: Dubai, United Arab Emirates

🔹 Job Type: Full-time

🔹 Category: Logistics & Operations

🔹 Date Posted: July 10, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Strategic partner management and growth of key fleet partners across the region
• Overseeing fleet partner performance evaluation and driving continuous improvement
• Ensuring fleet partner compliance and driving operational excellence
• Leading the regional fleet partnerships team and advocating for fleet partners within talabat

ASSUMPTION: This role requires a strategic mindset and strong leadership skills to manage and grow key fleet partnerships across the region.

📋 Key Responsibilities

✅ Develop and implement a structured account management framework to strengthen relationships with key fleet partners across the region

✅ Oversee fleet partner performance evaluation, leveraging data insights to drive continuous improvement and refine performance pillars and reward systems

✅ Work closely with cross-functional teams to address fleet partner challenges, drive operational excellence, and advocate for rider wellbeing through our fleet partners

✅ Identify and grow key fleet partners to expand regionally, owning account management for those that evolve into regional operations

✅ Establish mechanisms to grow the most valuable fleet partners, to ring-fence and increase their loyalty to talabat

✅ Own and drive fleet partner compliance across the region, ensuring adherence to contractual, operational, and regulatory standards

✅ Support the coordination between Regional Logistics, Product, and Data Science teams to define, build, and enhance fleet partner-related logistics products

✅ Drive automation and process improvements to optimize fleet operations and performance tracking

✅ Provide analytical and expertise support to local teams in their drive to optimize fleet partnerships and enhance the partner value proposition

✅ Establish and scale communication channels, analytics, and insights to drive regional performance improvements

✅ Define and establish a drumbeat structure for managing and tracking fleet partner performance across the region

✅ Lead the regional fleet partnerships team by setting the vision and roadmap for department evolution, coaching, and guiding the team to bring this vision to life and developing their capabilities and skills

✅ Advocate and provide visibility of fleet partners' role in supporting the ecosystem, growing talabat, and leading the way in trailblazing the industry within talabat and with external regulators

ASSUMPTION: This role requires a high degree of ownership, strong problem-solving abilities, and a strategic mindset to drive long-term improvements.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Logistics, or a related field (or equivalent experience)

Experience: Proven experience in fleet partner management, logistics, or operations

Required Skills:

• Proven experience in leading a team and cross-functional leadership
• Ability to mobilize teams collaboratively with no formal authority
• Ability to build and manage strong relationships with external partners and internal stakeholders
• Excellent problem-solving abilities, high degree of analytical skills, and a strategic mindset to drive long-term improvements
• Fluency in English, strong preference for a native Arabic speaker

Preferred Skills:

• Experience in the food delivery or e-commerce industry
• Knowledge of the Middle East and North Africa (MENA) region

ASSUMPTION: Candidates with experience in fleet partner management, logistics, or operations, along with strong leadership skills, will be well-suited for this role.

💰 Compensation & Benefits

Salary Range: AED 35,000 - 50,000 per month (Estimated based on market research for similar roles in Dubai)

Benefits:

• Health insurance
• Dental insurance
• Life insurance
• Retirement plan
• Employee discounts on talabat orders

Working Hours: Full-time (40 hours per week), with flexibility to work additional hours as needed

ASSUMPTION: The salary range is estimated based on market research for similar roles in Dubai. Actual compensation may vary based on qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Delivery Hero operates in the technology, information, and internet industry, focusing on online food ordering and delivery, e-commerce, and logistics.

Company Size: Delivery Hero is a large company with over 10,000 employees worldwide, providing ample opportunities for career growth and development.

Founded: Delivery Hero was founded in 2011 and has since grown to operate in over 70 countries worldwide, making it a global leader in the online food delivery market.

Company Description:

• Delivery Hero is the world's leading local delivery platform, with a mission to deliver an amazing experience fast, easy, and to your door.
• The company operates in over 70 countries worldwide, powered by tech but driven by people.
• Delivery Hero enables ambitious talent to deliver solutions that create impact within its ecosystem.

Company Specialties:

• Online food ordering
• eCommerce
• Technology
• Online food delivery
• Marketing
• Apps
• Food tech
• Machine Learning
• Delivery and logistics

Company Website: www.deliveryhero.com

ASSUMPTION: Delivery Hero's global presence and focus on technology and innovation make it an attractive employer for tech-savvy professionals seeking international career opportunities.

📊 Role Analysis

Career Level: This role is a senior management position, requiring strategic decision-making and leadership skills to manage and grow key fleet partnerships across the region.

Reporting Structure: The Sr. Manager Logistics Fleet Partnerships will report directly to the Head of Logistics and will lead the regional fleet partnerships team.

Work Arrangement: This role is on-site, with the primary location in Dubai, United Arab Emirates. However, there may be opportunities for regional travel to meet with key fleet partners and support local teams.

Growth Opportunities:

• As talabat continues to expand regionally, there may be opportunities for the successful candidate to grow into a regional or global role within the fleet partnerships team.
• Delivery Hero's fast-paced environment and focus on internal promotions provide ample opportunities for career growth and development.

ASSUMPTION: This role offers excellent growth opportunities for candidates with strong leadership skills and a strategic mindset, looking to make a significant impact on talabat's regional expansion.

🌍 Location & Work Environment

Office Type: talabat's Dubai office is a modern, collaborative workspace with a focus on employee well-being and comfort.

Office Location(s): talabat's Dubai office is located in the Dubai Internet City, providing easy access to public transportation and nearby amenities.

Geographic Context:

• Dubai is a multicultural city with a thriving business environment, offering numerous opportunities for networking and professional growth.
• The United Arab Emirates has a stable political environment and a strong economy, making it an attractive location for international professionals.
• Dubai's strategic location between Europe, Asia, and Africa makes it an ideal hub for regional operations and expansion.

Work Schedule: The work schedule for this role is full-time, with flexibility to work additional hours as needed to support regional fleet partners and local teams.

ASSUMPTION: talabat's Dubai office provides a modern, collaborative work environment that fosters innovation and employee well-being.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening with the HR team
• On-site or virtual interview with the hiring manager and relevant team members
• Final interview with the Head of Logistics or another senior leader

Key Assessment Areas:

• Cultural fit and alignment with talabat's values
• Strategic thinking and problem-solving skills
• Leadership and team management abilities
• Analytical skills and data-driven decision-making
• Fluency in English and Arabic (preferred)

Application Tips:

• Tailor your resume to highlight your relevant experience in fleet partner management, logistics, or operations, as well as your leadership and strategic skills.
• Prepare for behavioral interview questions that focus on your problem-solving abilities, leadership experiences, and adaptability in fast-paced environments.
• Research talabat and Delivery Hero to demonstrate your understanding of the company's mission, values, and business model.

ATS Keywords: Fleet Partner Management, Logistics, Operations, Team Leadership, Strategic Thinking, Problem-Solving, Arabic, English

ASSUMPTION: talabat's interview process is designed to assess candidates' cultural fit, leadership skills, and strategic thinking, with a focus on finding the best fit for the role and the company.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace (Gmail, Google Drive, Google Docs)
• Data analysis and visualization tools (e.g., Tableau, Power BI)
• Project management tools (e.g., Asana, Trello)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: talabat provides its employees with access to the necessary tools and technologies to perform their jobs effectively and efficiently.

👔 Cultural Fit Considerations

Company Values:

• We build
• We deliver
• We lead

Work Style:

• Collaborative and team-oriented
• Fast-paced and dynamic
• Focused on continuous improvement and innovation

Self-Assessment Questions:

• Do you thrive in fast-paced, collaborative environments?
• Are you comfortable working with diverse teams and managing cross-functional projects?
• Do you have a proven track record of driving long-term improvements and growth?

ASSUMPTION: talabat's company culture is built on collaboration, innovation, and continuous improvement, with a focus on delivering an amazing experience for customers and partners.

⚠️ Potential Challenges

• Managing multiple stakeholders, including fleet partners, local teams, and regional leadership
• Balancing short-term operational needs with long-term strategic goals
• Adapting to the unique cultural and regulatory environments of the MENA region
• Managing performance and expectations of fleet partners in a dynamic and competitive market

ASSUMPTION: This role presents unique challenges that require strong leadership, strategic thinking, and adaptability in a dynamic and competitive market.

📈 Similar Roles Comparison

• Unlike traditional logistics or operations roles, this position focuses specifically on managing and growing key fleet partnerships, requiring strong relationship-building and strategic skills.
• In the competitive food delivery market, this role is crucial for talabat's regional expansion and success.
• Career progression in this role may lead to regional or global leadership positions within talabat's fleet partnerships team.

ASSUMPTION: This role is unique within talabat and the broader food delivery industry, requiring a strategic mindset and strong leadership skills to manage and grow key fleet partnerships across the region.

📝 Sample Projects

• Developing and implementing a structured account management framework for key fleet partners in the MENA region
• Conducting a comprehensive review of fleet partner performance metrics and KPIs, and refining reward systems to drive continuous improvement
• Collaborating with cross-functional teams to address fleet partner challenges and enhance rider wellbeing through talabat's fleet partners

ASSUMPTION: These sample projects illustrate the strategic and leadership aspects of the Sr. Manager Logistics Fleet Partnerships role, focusing on driving long-term improvements and growth for talabat's fleet partnerships.

❓ Key Questions to Ask During Interview

• How does talabat support the growth and development of its fleet partners, and how can I contribute to this process?
• What are the key challenges facing talabat's fleet partnerships team in the MENA region, and how can this role address them?
• How does talabat foster a culture of innovation and continuous improvement within its fleet partnerships team?
• What opportunities are there for career growth and development within talabat's fleet partnerships team?
• How does talabat measure the success of its fleet partnerships, and how can I contribute to achieving these goals?

ASSUMPTION: These key questions help candidates better understand the role's priorities, challenges, and opportunities for growth, as well as talabat's approach to fleet partner management and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant experience in fleet partner management, logistics, or operations, as well as your leadership and strategic skills.
• Prepare for behavioral interview questions that focus on your problem-solving abilities, leadership experiences, and adaptability in fast-paced environments.
• Research talabat and Delivery Hero to demonstrate your understanding of the company's mission, values, and business model.
• Follow up with the hiring manager within one week after submitting your application to express your interest and reiterate your qualifications for the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.