Sr. Manager Logistics Fleet Partnerships

📌 Core Information

🔹 Job Title: Sr. Manager Logistics Fleet Partnerships

🔹 Company: Delivery Hero

🔹 Location: Dubai, United Arab Emirates

🔹 Job Type: Full-time

🔹 Category: Logistics & Operations

🔹 Date Posted: 2025-07-30

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Strategic partner management and growth of key fleet partners across the region
• Overseeing fleet partner performance evaluation and driving continuous improvement
• Collaborating with cross-functional teams to address fleet partner challenges and advocate for rider wellbeing
• Establishing mechanisms to grow and retain valuable fleet partners
• Leading the regional fleet partnerships team and driving department evolution

ASSUMPTION: This role requires a strategic mindset and strong leadership skills to manage and grow key fleet partnerships, ensuring operational excellence and rider wellbeing.

📋 Key Responsibilities

✅ Develop and implement a structured account management framework to strengthen relationships with key fleet partners

✅ Oversee fleet partner performance evaluation and refine performance pillars and reward systems

✅ Work closely with cross-functional teams to address fleet partner challenges and advocate for rider wellbeing

✅ Identify and grow key fleet partners to expand regionally and manage those that evolve into regional operations

✅ Establish mechanisms to grow the most valuable fleet partners and increase their loyalty to talabat

✅ Own and drive fleet partner compliance across the region, ensuring adherence to contractual, operational, and regulatory standards

✅ Support the coordination between Regional Logistics, Product, and Data Science teams to define, build, and enhance fleet partner-related logistics products

✅ Drive automation and process improvements to optimize fleet operations and performance tracking

✅ Provide analytical and expertise support to local teams in optimizing fleet partnerships and enhancing the partner value proposition

✅ Establish and scale communication channels, analytics, and insights to drive regional performance improvements

✅ Define and establish a drumbeat structure for managing and tracking fleet partner performance across the region

✅ Lead the regional fleet partnerships team by setting the vision and roadmap for department evolution, coaching, and guiding the team

✅ Advocate and provide visibility of fleet partners' role in supporting the ecosystem, growing talabat, and leading the way in trailblazing the industry

ASSUMPTION: This role involves a high degree of ownership, strategic thinking, and cross-functional collaboration to drive long-term improvements in fleet partnerships.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Logistics, or a related field (or equivalent experience)

Experience: Proven experience in fleet partner management, logistics, or operations (5-10 years)

Required Skills:

• Proven experience in leading a team and cross-functional leadership
• Ability to mobilize teams collaboratively with no formal authority
• Ability to build and manage strong relationships with external partners and internal stakeholders
• Excellent problem-solving abilities, high degree of analytical skills, and a strategic mindset to drive long-term improvements
• Fluency in English, strong preference for a native Arabic speaker

Preferred Skills:

• Experience in the online food delivery or e-commerce industry
• Knowledge of the Middle East and North Africa (MENA) region

ASSUMPTION: Candidates with experience in fleet partner management, logistics, or operations, along with strong leadership skills, are well-suited for this role.

💰 Compensation & Benefits

Salary Range: AED 30,000 - 50,000 per month (based on experience and qualifications)

Benefits:

• Competitive benefits package
• Opportunities for professional growth and development
• Dynamic and international work environment

Working Hours: Full-time position with standard working hours (40 hours/week)

ASSUMPTION: The salary range is estimated based on market research and the experience level required for this role.

📌 Applicant Insights

🔍 Company Context

Industry: Online food delivery and e-commerce

Company Size: 10,001+ employees (global), with a significant presence in the Middle East and North Africa (MENA) region

Founded: 2011 (as a spin-off from Rocket Internet)

Company Description:

• Delivery Hero is a leading local delivery platform, operating in over 70 countries worldwide
• The company's mission is to deliver an amazing experience, fast, easy, and to your door
• Delivery Hero operates multiple brands, including talabat, which is the focus of this role

Company Specialties:

• Online food ordering and delivery
• eCommerce and marketplace platforms
• Technology and data-driven logistics solutions
• Marketing and customer experience

Company Website: http://www.deliveryhero.com

ASSUMPTION: Delivery Hero's extensive global presence and focus on technology-driven solutions make it an attractive employer for candidates seeking international career opportunities.

📊 Role Analysis

Career Level: Mid to Senior level management role

Reporting Structure: This role reports directly to the Regional Head of Logistics and may oversee local fleet partnerships managers

Work Arrangement: On-site, with potential for occasional remote work

Growth Opportunities:

• Progression to a regional or global leadership role within the fleet partnerships function
• Expansion into other areas of the logistics or operations departments
• Development of skills in strategic planning, cross-functional leadership, and stakeholder management

ASSUMPTION: This role offers significant growth opportunities for candidates with strong leadership skills and a strategic mindset.

🌍 Location & Work Environment

Office Type: Modern, international work environment with a dynamic team

Office Location(s): Dubai, United Arab Emirates

Geographic Context:

• Dubai is a major commercial hub and the most populous city in the United Arab Emirates
• The city offers a multicultural environment with a high standard of living
• Dubai's strategic location makes it an ideal base for managing regional fleet partnerships

Work Schedule: Standard working hours (40 hours/week) with flexibility for occasional remote work

ASSUMPTION: Dubai's vibrant business environment and strategic location make it an attractive base for managing regional fleet partnerships.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call interview with the Talent Acquisition team
• On-site interview with the hiring manager and relevant stakeholders
• Final interview with the Regional Head of Logistics

Key Assessment Areas:

• Cultural fit and alignment with Delivery Hero's values
• Strategic thinking and problem-solving skills
• Leadership and team management capabilities
• Relationship-building and stakeholder management skills
• Analytical and data-driven decision-making

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience in fleet partner management, logistics, or operations
• Demonstrate your strategic mindset and leadership skills through specific examples and achievements
• Showcase your ability to build and manage strong relationships with partners and stakeholders
• Prepare for behavioral and situational interview questions that assess your problem-solving, leadership, and strategic thinking skills

ATS Keywords: Fleet partner management, logistics, operations, team leadership, cross-functional leadership, strategic mindset, relationship management, performance optimization, compliance, data insights, automation, process improvement, communication

ASSUMPTION: Delivery Hero's recruitment process is designed to assess candidates' strategic thinking, leadership, and cultural fit, with a focus on their ability to drive long-term improvements in fleet partnerships.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Data analysis and visualization tools (e.g., Excel, Power BI)
• Project management tools (e.g., Asana, Trello)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: This role requires proficiency in Microsoft Office Suite and data analysis tools, as well as familiarity with project management and communication platforms.

👔 Cultural Fit Considerations

Company Values:

• We build
• We deliver
• We lead

Work Style:

• Dynamic and fast-paced environment
• Collaborative and international team
• Focus on innovation and continuous improvement

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic environment?
• Are you comfortable working collaboratively with diverse teams?
• Do you have a proven track record of driving long-term improvements and delivering results?

ASSUMPTION: Delivery Hero's company culture emphasizes innovation, collaboration, and continuous improvement, making it an attractive employer for candidates who thrive in dynamic environments.

⚠️ Potential Challenges

• Managing a diverse portfolio of fleet partners with varying needs and expectations
• Balancing the demands of regional growth with the need for operational excellence and rider wellbeing
• Navigating a complex and rapidly evolving logistics landscape
• Adapting to the unique cultural and regulatory environments of the MENA region

ASSUMPTION: This role presents unique challenges related to regional growth, operational excellence, and cultural adaptability, which require a strategic mindset and strong leadership skills.

📈 Similar Roles Comparison

• Compared to other fleet partner management roles, this position offers a higher degree of strategic influence and regional responsibility
• In the context of the online food delivery industry, this role focuses on regional growth and operational excellence, rather than day-to-day fleet management
• Career progression in this role may lead to regional or global leadership positions within the fleet partnerships function or other areas of logistics and operations

ASSUMPTION: This role offers unique opportunities for strategic influence and regional growth, setting it apart from other fleet partner management positions in the industry.

📝 Sample Projects

• Developing and implementing a structured account management framework for key fleet partners in the MENA region
• Conducting a comprehensive performance evaluation of fleet partners and refining performance pillars and reward systems
• Collaborating with cross-functional teams to address fleet partner challenges and drive operational excellence and rider wellbeing

ASSUMPTION: These sample projects illustrate the strategic and cross-functional nature of this role, focusing on driving long-term improvements in fleet partnerships.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does this role fit into the broader logistics and operations strategy for the MENA region?
• What are the most significant challenges facing fleet partnerships in the MENA region, and how can this role address them?
• How does Delivery Hero support the professional growth and development of its employees?
• What is the expected timeline for evaluating the success of this role, and how will performance be measured?

ASSUMPTION: These interview questions help candidates understand the strategic context, priorities, and expectations for this role, as well as Delivery Hero's approach to employee development and performance evaluation.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience in fleet partner management, logistics, or operations
• Prepare for behavioral and situational interview questions that assess your problem-solving, leadership, and strategic thinking skills
• Follow up with the Talent Acquisition team one week after submission to confirm receipt of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.