📌 Core Information
🔹 Job Title: Sr. Manager, Marketing Operations Processes
🔹 Company: Arthrex
🔹 Location: Naples, Florida, United States
🔹 Job Type: On-site
🔹 Category: Medical Equipment Manufacturing
🔹 Date Posted: July 11, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (with occasional travel up to 10%)
🚀 Job Overview
Key aspects of this role include:
- Leading the design, implementation, and optimization of innovative, scalable marketing processes and systems
- Enhancing operational efficiency, ensuring data integrity, and supporting strategic marketing execution
- Collaborating with cross-functional teams and stakeholders to understand needs and requests
- Managing one or more direct reports and working closely with IT to manage the MRM-DAM backlog
- Occasionally working with external consultants and vendors to identify and implement functionality improvements
ASSUMPTION: This role requires a high level of collaboration, project management, and technical expertise to drive marketing operations excellence.
📋 Key Responsibilities
✅ Drive process improvement by understanding and overseeing workflows, meeting with stakeholders, and developing project management processes and tools
✅ Standardize platform utilization by ensuring compliance with regulations, implementing streamlined workflows, and overseeing integrations with marketing technology platforms
✅ Optimize platform ecosystem by creating business cases for continuous improvement, staying aligned with the functional roadmap, and driving prioritization of platform needs
✅ Advance platform expertise by working closely with IT, advocating for data-based decision-making, and focusing on operational performance measures
ASSUMPTION: This role involves a mix of strategic planning, tactical execution, and cross-functional collaboration to optimize marketing operations.
🎯 Required Qualifications
Education: Bachelor’s degree in Marketing required, Master’s degree preferred
Experience: Five or more years of experience with MRM-DAM systems, five or more years of project management experience, and two or more years of workflow optimization experience or Sigma certification required
Required Skills:
- Roadmap development and management
- Technical use case development
- Workflow design and task analysis
- Project management
- Backlog management & prioritization
- Vendor relationship management
- Excellent listening, written, and oral communication skills
- Strong knowledge of marketing processes and asset management
- Ability to collaborate effectively with cross-functional teams and stakeholders
- Proficiency using data to assess process and functionality change requests
Preferred Skills:
- Experience in medical devices, pharmaceutical, life sciences, or other regulated industries
- Proficiency with Adobe Creative Suite (In Design, Photoshop, Illustrator, Dreamweaver)
ASSUMPTION: Candidates should have a strong background in marketing operations, project management, and workflow optimization, with a focus on MRM-DAM systems.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (based on industry standards for a senior manager role in medical device marketing operations)
Benefits:
- Medical, Dental, and Vision Insurance
- Company-Provided Life Insurance
- Voluntary Life Insurance
- Flexible Spending Account (FSA)
- Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
- Matching 401(k) Retirement Plan
- Annual Bonus
- Wellness Incentive Program
- Free Onsite Medical Clinics
- Free Onsite Lunch
- Tuition Reimbursement Program
- Trip of a Lifetime
- Paid Parental Leave
- Paid Time Off
- Volunteer PTO
- Employee Assistance Provider (EAP)
- Eligible for discretionary Long Term Incentive program
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range is estimated based on industry standards for a senior manager role in marketing operations within the medical device industry.
📌 Applicant Insights
🔍 Company Context
Industry: Medical Equipment Manufacturing
Company Size: 1,001-5,000 employees
Founded: 1981 (as a privately held company)
Company Description:
- Arthrex is a global medical device company and leader in new product development and medical education in orthopedics
- The company specializes in arthroscopy and develops innovative products and surgical procedures to advance minimally invasive orthopedics worldwide
- Arthrex has a family business culture committed to delivering uncompromising quality to healthcare professionals and patients
Company Specialties:
- Orthopedic Surgical Procedures
- Orthopedic Medical Education
- Orthopedic Surgical Products
- Medical Device Innovation
- Medical Device Manufacturing
- Arthroscopy & Sports Medicine
- Total Joint Arthroplasty
- Imaging & Resection
- Orthopedics
- Orthopedic Medical Device
- Orthobiologics
- Vet Systems
Company Website: http://www.Arthrex.com
ASSUMPTION: Arthrex is a well-established company in the medical device industry, with a strong focus on innovation and quality.
📊 Role Analysis
Career Level: Senior Manager
Reporting Structure: This role may have one or more direct reports and works closely with cross-functional teams, including Marketing, Creatives, IT, and other stakeholders
Work Arrangement: On-site with occasional travel up to 10%
Growth Opportunities:
- Potential to advance to a director or vice president role within marketing operations
- Opportunities to work on high-impact projects and drive strategic initiatives
- possibility to gain experience in a fast-paced, dynamic industry
ASSUMPTION: This role offers opportunities for career growth and development within a large, established company in the medical device industry.
🌍 Location & Work Environment
Office Type: Corporate headquarters with multiple regional offices and distribution centers worldwide
Office Location(s): Naples, Florida, United States
Geographic Context:
- Naples, Florida, is a mid-sized city with a population of approximately 215,000
- The city is located on the Gulf of Mexico and offers a subtropical climate with mild winters
- Naples is known for its beaches, golf courses, and upscale shopping and dining options
- The cost of living in Naples is higher than the national average, with median home prices around $450,000
Work Schedule: Full-time (40 hours per week) with occasional travel up to 10%
ASSUMPTION: The work environment at Arthrex's headquarters in Naples, Florida, offers a mix of corporate and regional office settings, with opportunities for travel to other locations.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with the hiring manager
- On-site or virtual interview with the hiring manager and other team members
- Final interview with the director or vice president of marketing operations
- Background check and offer extension
Key Assessment Areas:
- Problem-solving skills and ability to drive process improvement
- Technical expertise in MRM-DAM systems and project management
- Cross-functional collaboration and communication skills
- Alignment with Arthrex's company values and culture
Application Tips:
- Tailor your resume to highlight relevant experience in marketing operations, project management, and workflow optimization
- Prepare for behavioral interview questions focusing on problem-solving, collaboration, and process improvement
- Research Arthrex's company culture and values to demonstrate cultural fit
- Be prepared to discuss your experience with MRM-DAM systems and provide specific examples of process improvement initiatives you've led
ATS Keywords: Marketing Operations, Process Improvement, Project Management, MRM-DAM, Workflow Optimization, Cross-Functional Collaboration, Data Integrity, Marketing Execution, Strategic Planning
ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on relevant experience and cultural fit.
🛠️ Tools & Technologies
- MRM-DAM system (e.g., Aprimo, Brandfolder, Bynder)
- Project management tools (e.g., Asana, Jira, Trello)
- Marketing technology platforms (e.g., marketing automation, CRM, CMS)
- Adobe Creative Suite (In Design, Photoshop, Illustrator, Dreamweaver)
- Microsoft Office (Excel, Word, PowerPoint)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on Arthrex's current technology stack and the candidate's expertise.
👔 Cultural Fit Considerations
Company Values:
- Patient Focused
- Quality Driven
- Innovation Inspired
- Collaborative
- Accountable
- Respectful
- Integrity Guided
Work Style:
- Fast-paced and dynamic, with a focus on driving results and continuous improvement
- Collaborative and team-oriented, with a strong emphasis on cross-functional communication
- Data-driven and analytical, with a focus on using data to inform decision-making
- Adaptable and flexible, with a willingness to take on new challenges and learn new tools
Self-Assessment Questions:
- Do you have a proven track record of driving process improvement and optimizing marketing operations?
- Are you comfortable working in a fast-paced, collaborative environment and managing multiple priorities?
- Do you have experience with MRM-DAM systems and a strong understanding of marketing processes and asset management?
- Are you able to effectively communicate and collaborate with cross-functional teams and stakeholders?
ASSUMPTION: Candidates should assess their fit with Arthrex's company values and work style to ensure a successful cultural fit.
⚠️ Potential Challenges
- Working in a fast-paced, dynamic environment with tight deadlines and competing priorities
- Managing multiple stakeholders and balancing their needs and requests
- Keeping up with the latest marketing technologies and trends
- Occasional travel requirements up to 10%
- Potential for on-call responsibilities or working outside of regular business hours to support critical projects
ASSUMPTION: These challenges are inherent to a senior manager role in marketing operations within a fast-growing medical device company.
📈 Similar Roles Comparison
- This role is similar to a Senior Marketing Operations Manager or Senior Marketing Technology Manager in other industries
- However, the medical device industry has unique regulations and compliance requirements, which may impact the role's scope and responsibilities
- Career path progression may vary depending on the company's size and structure, with opportunities for advancement to director or vice president levels
ASSUMPTION: While this role shares similarities with other senior marketing operations roles, the medical device industry's unique aspects and Arthrex's company culture may influence the role's specific requirements and growth opportunities.
📝 Sample Projects
- Implementing a new MRM-DAM system and migrating assets from an existing platform
- Streamlining workflows and approval processes to improve project timelines and collaboration
- Integrating marketing technology platforms to enhance data flow and overall marketing operations performance
- Developing and executing a comprehensive marketing operations roadmap to prioritize and implement new features and functionality
ASSUMPTION: These sample projects illustrate the types of initiatives a Senior Manager, Marketing Operations Processes might lead at Arthrex.
❓ Key Questions to Ask During Interview
- Can you describe the current state of marketing operations at Arthrex and the key priorities for this role?
- How does this role collaborate with other marketing teams and stakeholders, and what are the primary challenges faced in these interactions?
- What are the most important qualities and skills you're looking for in a candidate for this role?
- How does Arthrex support the professional development and growth of its marketing operations team members?
- What are the key performance indicators (KPIs) used to measure the success of marketing operations at Arthrex, and how does this role contribute to achieving these KPIs?
ASSUMPTION: Asking these questions will help you better understand the role's requirements, Arthrex's company culture, and the team's priorities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience in marketing operations, project management, and workflow optimization
- Prepare a cover letter that demonstrates your understanding of the role and your fit with Arthrex's company culture
- If applicable, prepare examples or a portfolio showcasing your experience with MRM-DAM systems and process improvement initiatives
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
