π Core Information
πΉ Job Title: Senior Product Marketing Manager, Zappos FBA
πΉ Company: Amazon
πΉ Location: Seattle, WA & New York, NY
πΉ Job Type: On-site
πΉ Category: Marketing
πΉ Date Posted: April 21, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site (with potential for hybrid)
π Job Overview
Key aspects of this role include:
- Leading Amazon Marketplace onsite merchandising and browse strategy for Zappos FBA
- Driving customer discovery and engagement through data-driven decision-making
- Collaborating cross-functionally with tech, marketing, design, and product teams
- Optimizing onsite experiences and enhancing operational efficiency
ASSUMPTION: This role requires a strong balance of creative intuition and data-driven decision-making, with a focus on continuous improvement and innovation.
π Key Responsibilities
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Own and define Zappos FBA Marketplace vision
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Own the execution of creative strategies for seasonal refreshes and key Amazon moments
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Analyze browse and engagement data to identify trends, optimize onsite experiences, and drive improvements in customer discovery and conversion
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Develop and implement a testing roadmap for integrating automated merchandising solutions
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Partner cross-functionally with tech, marketing, design, and product teams to bring innovative merchandising experiences to life and align strategies with business goals
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Maintain a high bar for trends, ensuring that onsite experiences reflect the latest industry movements and resonate with target customers
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Continuously optimize site navigation, curation, and product storytelling, leveraging customer insights and data to enhance engagement and purchase intent
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Drive operational efficiency in merchandising processes, identifying automation opportunities while ensuring quality and brand consistency
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Establish and track key performance metrics, using data to iterate on merchandising strategies and maximize the effectiveness of onsite experiences
ASSUMPTION: This role involves a mix of strategic planning, creative execution, and analytical evaluation to ensure optimal customer experiences and business outcomes.
π― Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 5-10 years of experience in product marketing, merchandising, or a related role, with a focus on onsite shopping experiences and customer engagement
Required Skills:
- Proven track record in driving customer engagement and conversion through merchandising strategies
- Strong analytical skills and experience with data-driven decision-making
- Excellent communication and collaboration skills, with the ability to work effectively across multiple teams
- Strong creative vision and editorial eye for fashion trends
- Familiarity with AI and automation tools, with a willingness to experiment and optimize workflows
Preferred Skills:
- Experience with Amazon's A9 algorithm and onsite merchandising tools
- Fluency in multiple languages, with a strong understanding of global fashion trends
- Experience working with cross-functional teams in a fast-paced, tech-driven environment
ASSUMPTION: Candidates with a strong background in fashion, retail, or e-commerce, along with a proven track record in driving customer engagement and conversion, will be well-suited for this role.
π° Compensation & Benefits
Salary Range: $120,000 - $180,000 per year (based on industry standards for a Senior Product Marketing Manager role in Seattle and New York)
Benefits:
- Comprehensive health, dental, and vision insurance
- 401(k) matching and other retirement benefits
- Generous paid time off and holiday schedule
- Employee discounts on Amazon products and services
- Opportunities for professional development and career growth
Working Hours: Full-time, with potential for flexible scheduling and remote work arrangements
ASSUMPTION: Salary range is estimated based on industry standards for similar roles in the given locations. Actual salary may vary depending on experience and performance.
π Applicant Insights
π Company Context
Industry: Amazon operates in the competitive e-commerce and retail industries, with a focus on continuous innovation and customer-centric strategies.
Company Size: Amazon is a large, multinational corporation with over 10,000 employees, offering a diverse range of career opportunities and resources for professional growth.
Founded: Amazon was founded in 1994, with a mission to be Earth's most customer-centric company. It has since grown into a global leader in e-commerce, cloud computing, and digital streaming services.
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
- The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
- Amazon embraces new ways of doing things, makes decisions quickly, and is not afraid to fail.
Company Specialties:
- E-commerce
- Retail
- Operations
- Internet
Company Website: Amazon.com
ASSUMPTION: Working at Amazon offers opportunities to collaborate with talented teams, drive innovation, and make a significant impact on the company's continued success.
π Role Analysis
Career Level: This role is at the senior level, with opportunities for growth and advancement within the organization.
Reporting Structure: The Senior Product Marketing Manager reports directly to the Head of Product Marketing for Zappos FBA and works closely with cross-functional teams, including category management, product, marketing, and tech.
Work Arrangement: This role is primarily on-site, with potential for hybrid or remote work arrangements, depending on the specific needs of the team and the employee's performance.
Growth Opportunities:
- Advancement to a Director or Vice President of Product Marketing role
- Expansion into other product categories or brands within Amazon's portfolio
- Development of leadership and management skills through mentoring and coaching opportunities
ASSUMPTION: This role offers a unique opportunity to shape the customer experience for Zappos FBA, with the potential for significant career growth and impact.
π Location & Work Environment
Office Type: Amazon's offices are modern, collaborative workspaces designed to foster innovation and creativity.
Office Location(s): Seattle, WA & New York, NY
Geographic Context:
- Seattle, WA: Known for its vibrant tech industry, outdoor activities, and cultural attractions
- New York, NY: A global hub for fashion, finance, and entertainment, offering diverse cultural experiences and networking opportunities
Work Schedule: Full-time, with potential for flexible scheduling and remote work arrangements
ASSUMPTION: Both Seattle and New York offer unique advantages for professionals in the e-commerce and retail industries, with access to diverse talent pools and cultural experiences.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with a member of the HR team
- On-site or virtual interview with the hiring manager and cross-functional team members
- Final round interview with senior leadership
Key Assessment Areas:
- Candidates' understanding of Amazon's customer-centric approach and merchandising strategies
- Problem-solving skills and ability to analyze data to drive decision-making
- Creativity and vision for onsite shopping experiences
- Collaboration and communication skills, with the ability to work effectively across multiple teams
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Demonstrate your understanding of Amazon's merchandising strategies and customer-centric approach
- Prepare examples of your past successes in driving customer engagement and conversion through merchandising strategies
- Be ready to discuss your thoughts on the latest fashion trends and their relevance to Zappos FBA's target customers
ATS Keywords: Product Marketing, Merchandising Strategy, Customer Engagement, Data Analysis, Fashion Trends, AI Integration, Onsite Shopping Experiences, Customer Discovery, Cross-Functional Collaboration
ASSUMPTION: The interview process for this role will focus on assessing candidates' strategic thinking, creativity, and ability to work effectively within a cross-functional team.
π οΈ Tools & Technologies
- Amazon's proprietary merchandising and analytics tools
- AI and automation platforms for optimizing workflows and enhancing efficiency
- Collaboration and project management software (e.g., Asana, JIRA, Microsoft Teams)
ASSUMPTION: Candidates with experience using Amazon's proprietary tools and AI-driven merchandising solutions will have a competitive advantage in this role.
π Cultural Fit Considerations
Company Values:
- Customer obsession
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Work Style:
- Fast-paced and dynamic, with a focus on continuous innovation and improvement
- Collaborative and cross-functional, with a strong emphasis on teamwork and communication
- Data-driven and analytical, with a focus on using insights to inform decision-making
Self-Assessment Questions:
- How do your personal values align with Amazon's core principles?
- Are you comfortable working in a fast-paced, dynamic environment, with a focus on continuous innovation and improvement?
- Do you have a proven track record of driving customer engagement and conversion through merchandising strategies?
ASSUMPTION: Candidates who are passionate about Amazon's customer-centric approach, thrive in fast-paced environments, and have a strong background in merchandising and data-driven decision-making will be well-suited for this role.
β οΈ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced, dynamic environment
- Balancing creative intuition with data-driven decision-making, ensuring that onsite experiences are both innovative and effective
- Collaborating effectively with cross-functional teams, with a focus on driving consensus and alignment around merchandising strategies
- Adapting to changes in customer preferences, fashion trends, and competitive dynamics in the e-commerce and retail industries
ASSUMPTION: These challenges can be overcome through strong project management skills, effective communication and collaboration, and a commitment to continuous learning and improvement.
π Similar Roles Comparison
- Unlike traditional retail roles, this position focuses on onsite merchandising and browse strategy for an e-commerce platform, with a strong emphasis on data-driven decision-making and AI integration
- In the broader context of the e-commerce industry, this role is unique in its focus on driving customer discovery and engagement through merchandising strategies, with a strong emphasis on continuous innovation and improvement
- Career paths for this role may include advancement to Director or Vice President of Product Marketing, expansion into other product categories or brands within Amazon's portfolio, or development of leadership and management skills through mentoring and coaching opportunities
ASSUMPTION: This role offers a unique opportunity to shape the customer experience for Zappos FBA, with the potential for significant career growth and impact within Amazon's broader portfolio of products and services.
π Sample Projects
- Developing and executing a seasonal refresh strategy for Zappos FBA's onsite shopping experience, with a focus on driving customer engagement and conversion during key Amazon moments
- Analyzing browse and engagement data to identify trends and optimize onsite experiences for Zappos FBA's target customers
- Collaborating with cross-functional teams to integrate automated merchandising solutions, with a focus on enhancing the efficiency of onsite merchandising workflows while maintaining quality and brand consistency
ASSUMPTION: These sample projects illustrate the strategic, creative, and analytical aspects of the Senior Product Marketing Manager role, with a focus on driving customer engagement and conversion through merchandising strategies.
β Key Questions to Ask During Interview
- How does this role fit into the broader merchandising strategy for Zappos FBA and Amazon's portfolio of products and services?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Amazon support the professional development and growth of its employees in this role?
- What are the most significant challenges facing the Zappos FBA brand, and how can this role help address them?
- How does Amazon measure the success of its merchandising strategies, and what key performance indicators (KPIs) will I be responsible for tracking?
ASSUMPTION: These questions demonstrate your interest in the role, your understanding of the broader merchandising strategy for Zappos FBA, and your commitment to driving customer engagement and conversion through merchandising strategies.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your past successes in driving customer engagement and conversion through merchandising strategies
- Be ready to discuss your thoughts on the latest fashion trends and their relevance to Zappos FBA's target customers
- Follow up with the hiring manager one week after your final interview, expressing your continued interest in the role and any additional information you may have gathered during the interview process
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.