🔹 Job Title: Sr. Program Manager (Top-of-Funnel and Native Mobile App)
🔹 Company: Complex
🔹 Location: New York, United States
🔹 Job Type: Full-time
🔹 Category: Online Audio and Video Media
🔹 Date Posted: May 21, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a high level of coordination and communication, with a focus on driving business objectives through cross-functional collaboration.
✅ Manage programs requiring coordination across numerous technical teams and business stakeholders
✅ Deliver projects to their intended business objectives, anticipating and accounting for challenges or obstacles
✅ Own strategic decision making and prioritization for multiple domains, ensuring that business decisions take into account constraints, dependencies, and phasing
✅ See beyond deliverables to the impact on the system and promote long term system and process health
✅ Operate as a leader on executing teams across domains, taking ownership of communication and deliverables under domains
✅ Project manage complex and large scale cross-team, cross-functional initiatives
✅ Work closely with engineering or business team leads to conceptualize solutions, organize/align multiple teams for delivery and drive execution leveraging milestones/KPIs
ASSUMPTION: This role involves a high degree of project management, stakeholder communication, and risk assessment to ensure successful delivery of projects.
Education: Bachelor's degree in a relevant field (e.g., Business, Computer Science, or a related discipline)
Experience: 5-7 years of project or program management at a software company
Required Skills:
Preferred Skills:
ASSUMPTION: Candidates should have a strong background in project management, with experience in software companies and native app development. They should also be comfortable working in a fast-paced environment and managing multiple priorities.
Salary Range: $120,000 - $145,000 per year
Benefits:
Working Hours: Full-time, typically 40 hours per week
ASSUMPTION: The salary range provided is a guideline and may vary based on factors such as location, experience, and performance. The benefits listed are subject to change and may be dependent on the employee's location and employment status.
Industry: Complex operates in the online audio and video media industry, focusing on youth culture, music lifestyle, and convergence culture.
Company Size: Complex is a mid-sized company with 201-500 employees, providing a dynamic and collaborative work environment.
Founded: Complex was founded in 2002 and has since grown into a leading global youth entertainment network.
Company Description:
Company Specialties:
Company Website: www.complex.com
ASSUMPTION: Complex is a well-established company in the media industry, with a strong focus on youth culture and convergence culture. Its strategic partnership with Universal Music Group allows it to offer unique experiences and collaborations to its audience.
Career Level: This role is a senior-level position, requiring a high degree of experience and expertise in project management and program management.
Reporting Structure: The Sr. Program Manager will report directly to the Head of Program Management or a similar role and will oversee multiple teams across domains.
Work Arrangement: This role is on-site, with the primary office location in New York, United States. However, the role may require collaboration with teams in other locations and time zones.
Growth Opportunities:
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to advance within the program management function or expand into other areas of the business.
Office Type: Complex's headquarters is located in Los Angeles, California, with additional offices in New York, United States. The primary office for this role is in New York.
Office Location(s): New York, United States
Geographic Context:
Work Schedule: The work schedule for this role is typically Monday to Friday, with some flexibility for remote work or alternative arrangements as needed.
ASSUMPTION: The work environment for this role is dynamic and fast-paced, with a strong focus on collaboration and cross-functional teamwork. The New York office provides ample opportunities for networking and professional growth within the media and entertainment industry.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: project management, program management, native app development, cross-functional collaboration, risk assessment, strategic decision-making, leadership, team management, SaaS tools, Agile methodologies
ASSUMPTION: The interview process for this role will focus on assessing the candidate's project management skills, experience, and cultural fit. The company will likely use a combination of phone or video screens, technical interviews, and on-site or virtual interviews with multiple stakeholders.
ASSUMPTION: The tools and technologies listed are commonly used in project management and program management roles within software companies. The specific tools used may vary depending on the company's preferences and the role's requirements.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Complex values creativity, collaboration, accountability, and a passion for youth culture and music lifestyle. Candidates should be able to demonstrate a strong fit with these values and be able to thrive in a fast-paced, collaborative, and results-driven work environment.
ASSUMPTION: This role presents several challenges, including managing multiple teams across different time zones and countries, navigating shifting priorities, and balancing timely delivery with high-quality solutions. Successful candidates will be able to manage these challenges effectively and thrive in a dynamic and fast-paced environment.
ASSUMPTION: This role is similar to senior project management or program management roles within software companies or media and entertainment companies. However, its specific focus on top-of-funnel and mobile app initiatives requires expertise in native app development and cross-disciplinary SaaS tools. Career progression in this role may lead to director or vice president roles within program management or expansion into other areas of the business.
ASSUMPTION: Sample projects for this role may include managing the development and launch of new native mobile apps, coordinating cross-functional teams to implement new features or updates, and conducting user research to gather requirements for new apps or features. These projects require strong project management and program management skills, as well as expertise in native app development and cross-disciplinary SaaS tools.
ASSUMPTION: Key questions to ask during the interview for this role should focus on the company's approach to project management and program management, professional development and growth opportunities, cross-functional collaboration and communication, risk assessment and mitigation, and performance measurement. These questions will help candidates better understand the role's requirements and the company's culture and values.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.