Sr. Specialist, Employee Communications

📌 Core Information

🔹 Job Title: Senior Specialist, Employee Communications

🔹 Company: Comcast

🔹 Location: CO - Centennial, 9401 E Panorama Cir

🔹 Job Type: Full-Time

🔹 Category: Communications

🔹 Date Posted: April 8, 2025

🔹 Experience Level: 5-7 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Managing and maintaining employee communications tools and projects
• Interacting regularly with senior executives and providing project leadership
• Excellent writing and editing skills to produce high-quality content
• Liaising with senior leadership and functional partners on communication lifecycle
• Ensuring prior approvals and maintaining content repositories

ASSUMPTION: This role requires a high level of autonomy and independent judgment, as well as strong communication and project management skills.

📋 Key Responsibilities

✅ Manages the organization, documentation, and publication of all customer-impacting content and communications

✅ Coordinates with content providers in the design and development of various communication materials to enhance user effectiveness

✅ Creates strategy and messaging, reviews, and edits content of communications materials to ensure content meets established communications standards and guidelines before publication

✅ Liaises with senior leadership and functional partners on the full lifecycle of communications, from content creation to reviews, approvals, and distribution

✅ Ensures prior approvals are coordinated and obtained prior to any document dissemination

✅ Maintains content repositories in partnership with IT and stakeholders

✅ Designs and maintains user feedback reporting systems and provides actionable insight to ensure optimal communications performance

✅ Keeps communications fresh, creative, and engaging

✅ Exercises independent judgment and discretion in matters of significance

✅ Regular, consistent, and punctual attendance

✅ Must be able to work nights and weekends, variable schedules, and overtime as necessary

ASSUMPTION: This role requires a high level of attention to detail, strong organizational skills, and the ability to manage multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor's Degree (preferred, but relevant experience may be considered)

Experience: 5-7 years of relevant work experience

Required Skills:

• Excellent writing and editing skills
• Strong communication and project management skills
• Ability to work independently and collaboratively
• Proven experience in internal communications or a related field

Preferred Skills:

• Experience with communication tools and platforms
• Familiarity with strategic communication planning
• Strong stakeholder relationship management skills

ASSUMPTION: While a Bachelor's Degree is preferred, Comcast may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

💰 Compensation & Benefits

Salary Range: $75,615 - $113,422 (based on job-related, non-discriminatory factors such as experience)

Benefits:

• Health Insurance
• Retirement Plan
• Paid Time Off
• Flexible Schedule

Working Hours: 40 hours per week, with the possibility of working nights, weekends, and overtime as necessary

ASSUMPTION: The salary range provided is an estimate based on the information given in the job listing. Actual compensation may vary based on factors such as experience, skills, and market conditions.

📌 Applicant Insights

🔍 Company Context

Industry: Telecommunications. Comcast is a Fortune 50 leader that brings together the best in media and technology to create the world's best entertainment and online experiences.

Company Size: 10,001+ employees. As a large organization, Comcast offers a wide range of career opportunities and resources for employees.

Founded: Comcast was founded in 1963 and has since grown into a global media and technology company.

Company Description:

• Comcast brings together the best in media and technology to create the world's best entertainment and online experiences.
• The company drives innovation to create cutting-edge products and services for millions of customers every day.
• Comcast is at the forefront of change and moves at an amazing pace, thanks to its remarkable people who bring cutting-edge products and services to life.

Company Specialties:

• Media and Entertainment
• Internet and Broadband Services
• Voice and Wireless Services
• Business Services

Company Website: corporate.comcast.com

ASSUMPTION: Comcast is a large, established company with a diverse range of products and services, offering numerous opportunities for career growth and development.

📊 Role Analysis

Career Level: This role is at the senior specialist level, indicating a high level of experience and expertise in internal communications.

Reporting Structure: This role reports directly to the Manager, Employee Communications and interacts regularly with senior executives and functional partners.

Work Arrangement: This role is on-site, with the possibility of working nights, weekends, and overtime as necessary.

Growth Opportunities:

• Potential to advance to a management or leadership role within the Employee Communications team
• Opportunities to work on high-impact projects and initiatives
• Access to professional development and training opportunities

ASSUMPTION: This role offers significant opportunities for career growth and development within Comcast's Employee Communications team.

🌍 Location & Work Environment

Office Type: Corporate headquarters

Office Location(s): CO - Centennial, 9401 E Panorama Cir

Geographic Context:

• The Centennial office is located in the Denver metropolitan area, offering a mix of urban and suburban amenities
• The area is known for its outdoor recreation opportunities, cultural attractions, and diverse neighborhoods
• The office is easily accessible by car, public transportation, and is close to major highways

Work Schedule: 40 hours per week, with the possibility of working nights, weekends, and overtime as necessary

ASSUMPTION: The Centennial office offers a dynamic and collaborative work environment, with opportunities for professional growth and development.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen with the hiring manager
• In-person or virtual interview with the hiring manager and a team member
• Final interview with the director or another senior leader

Key Assessment Areas:

• Writing and editing skills
• Communication and project management skills
• Ability to work independently and collaboratively
• Understanding of internal communications best practices

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Provide specific examples of your writing and editing skills in your application materials
• Demonstrate your understanding of internal communications best practices and your ability to work effectively with senior executives and functional partners

ATS Keywords: Internal Communications, Employee Communications, Writing, Editing, Project Management, Stakeholder Relationship Management, Strategic Communication Planning

ASSUMPTION: Comcast uses an Applicant Tracking System (ATS) to screen and manage job applications. Including relevant keywords in your application materials can help ensure that your application is seen by the hiring team.

🛠️ Tools & Technologies

• Communication tools (e.g., email, intranet, etc.)
• Project management software (e.g., Asana, Trello, etc.)
• Writing and editing software (e.g., Microsoft Office, Google Workspace, etc.)

ASSUMPTION: The specific communication tools and technologies required for this role may vary depending on Comcast's internal systems and processes.

👔 Cultural Fit Considerations

Company Values:

• Customer Obsessed
• Inclusive
• Agile
• Bold
• One Comcast

Work Style:

• Collaborative and team-oriented
• Fast-paced and innovative
• Results-driven and accountable
• Adaptable and open to change

Self-Assessment Questions:

• Do you have a strong commitment to customer service and a passion for creating engaging and effective communications?
• Are you able to work effectively with senior executives and functional partners to deliver high-quality communications materials?
• Do you thrive in a fast-paced, collaborative environment and have a proven track record of delivering results?

ASSUMPTION: Comcast values employees who are customer-obsessed, inclusive, agile, bold, and committed to working collaboratively and effectively with others.

⚠️ Potential Challenges

• Working with senior executives and functional partners may require strong communication and project management skills
• Managing multiple projects simultaneously may require strong organizational skills and the ability to prioritize effectively
• Working nights, weekends, and overtime as necessary may require flexibility and adaptability
• The fast-paced nature of the role may require strong time management and prioritization skills

ASSUMPTION: This role may present unique challenges related to working with senior executives, managing multiple projects, and working flexible hours.

📈 Similar Roles Comparison

• Compared to related roles in internal communications, this role requires a higher level of experience and expertise
• This role is focused on managing and maintaining employee communications tools and projects, while related roles may have a broader focus on internal communications strategy and execution
• Career progression in internal communications may involve moving into a management or leadership role, or specializing in a specific area of internal communications

ASSUMPTION: This role is at the senior specialist level and requires a high level of experience and expertise in internal communications. Comparable roles may vary in focus and career progression opportunities.

📝 Sample Projects

• Developing and implementing a comprehensive employee communications strategy for a major organizational change initiative
• Creating and maintaining a content repository for employee communications materials, ensuring compliance with established communications standards and guidelines
• Designing and maintaining user feedback reporting systems to optimize communications performance and effectiveness

ASSUMPTION: These sample projects are intended to illustrate the types of initiatives and responsibilities that may be associated with this role. Actual projects may vary depending on the specific needs and priorities of the organization.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics within the Employee Communications team?
• How does this role fit into the broader internal communications strategy and goals for the organization?
• What are the key priorities and challenges facing the Employee Communications team in the near future?
• What opportunities are there for professional development and growth within the Employee Communications team?
• How does Comcast support work-life balance for employees in this role?

ASSUMPTION: These key questions are intended to help applicants better understand the role, the team, and the organization. Actual interview questions may vary depending on the specific needs and priorities of the hiring manager and the organization.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Provide specific examples of your writing and editing skills in your application materials
• Demonstrate your understanding of internal communications best practices and your ability to work effectively with senior executives and functional partners
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.