Sr. Technical Writer

📌 Core Information

🔹 Job Title: Senior Technical Writer

🔹 Company: Procore Technologies

🔹 Location: Bangalore, Karnātaka, India

🔹 Job Type: Full-time

🔹 Category: Technical Writing

🔹 Date Posted: April 7, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Remote (Bangalore, India)

🚀 Job Overview

Key aspects of this role include:

• Creating in-depth user guides, tutorials, and FAQs for complex features and products
• Testing both the product and its documentation for accuracy and consistency
• Collaborating with stakeholders to gather information and set expectations
• Adapting rapidly to a changing industry and adjusting responsibilities accordingly
• Identifying problem areas and proactively contributing to their improvement

ASSUMPTION: This role requires strong writing skills, technical aptitude, and the ability to synthesize complex content. The ideal candidate will be motivated, passionate, and thrive in a fast-paced startup environment.

📋 Key Responsibilities

✅ Create in-depth user guides, tutorials, FAQs, process overviews, workflow diagrams, and contextual help documentation for complex features and products

✅ Test both the product and its documentation for accuracy and consistency

✅ Work with stakeholders to set expectations and gather information needed for documentation

✅ Adapt rapidly to a changing industry and adjust responsibilities, time, and objectives accordingly

✅ Identify problem areas or structural deficiencies and proactively contribute to their improvement

✅ Regular use of a content management system (CMS) to manage the lifecycle of technical documentation

✅ Become a subject matter expert of the Procore platform and its various tools

✅ Regular communication and synchronization with the Senior Manager of Technical Documentation

✅ Collaborate closely with internal and external customers to address and resolve specific issues.

ASSUMPTION: The role requires a strong understanding of technical concepts and the ability to translate them into clear, concise, and user-friendly documentation.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent experience in English, Technical Communication, or Journalism

Experience: 5+ years working as a Technical Writer or in a related job role

Required Skills:

• Excellent writing and proofreading skills
• Strong technical aptitude with an ability to quickly learn new concepts and tools
• Ability to write clearly and succinctly for multiple audiences
• Excellent work ethic and strong intellectual curiosity
• Ability to work quickly, efficiently, and handle multiple projects simultaneously
• Desire and ability to innovate and improve upon current processes

Preferred Skills:

• Experience creating infographics to more clearly communicate workflow processes and abstract topics
• Track record of effective collaboration with various stakeholders in a fast-paced, work environment
• Ability to consider and approach topics of interest in new, fresh, and unique ways
• Ability to develop and maintain strong partnerships and networks with others throughout the organization
• Ability to move quickly and easily in response to change, challenge, or new circumstances
• Ability to identify positive solutions, despite available resources, to achieve individual and team goals and objectives

ASSUMPTION: Candidates should have a strong background in technical writing and a proven track record of creating high-quality documentation for complex products.

💰 Compensation & Benefits

Salary Range: INR 1,200,000 - 1,800,000 per annum (Estimated based on industry standards for a Senior Technical Writer with 5-10 years of experience in Bangalore)

Benefits:

• Paid Time Off
• Healthcare Coverage
• Career Enrichment
• Development Programs

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range is an estimate based on industry standards for a Senior Technical Writer role in Bangalore. Actual compensation may vary based on experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Procore Technologies is a leading technology partner for every stage of construction, providing cloud-based construction management software. They help clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more.

Company Size: Procore has 1,001-5,000 employees, providing a dynamic and evolving environment for its team members.

Founded: Procore was founded in 2002 and has since grown to become a publicly traded company (NYSE: PCOR).

Company Description:

• Procore provides a unified platform for construction professionals, enabling seamless communication and collaboration throughout the construction lifecycle.
• Their innovative technology delivers AI & data-driven insights to help teams drive efficiency and mitigate risks.
• Procore is committed to shaping a better future for construction professionals, projects, and communities.

Company Specialties:

• Construction Software
• Construction Project Management Software
• Online Project Management Software
• Web-based Construction Management Tools
• iPad for Construction
• Construction Submittals
• iPhone for Construction
• Construction Project Software

Company Website: https://www.procore.com

ASSUMPTION: Procore's focus on construction management software provides ample opportunities for growth and learning in the technical writing field.

📊 Role Analysis

Career Level: This role is suitable for an experienced Senior Technical Writer looking to apply their skills in a dynamic and growing industry.

Reporting Structure: The Senior Technical Writer will report directly to the Manager, Technical Documentation.

Work Arrangement: This role is remote and can be based in Bangalore, India.

Growth Opportunities:

• Expanding technical skills and knowledge of the construction industry
• Developing leadership skills through mentoring and collaboration with team members
• Potential career progression into management or specialized roles within technical writing

ASSUMPTION: The remote work arrangement and growth opportunities make this role an attractive option for experienced technical writers seeking a challenging and rewarding position.

🌍 Location & Work Environment

Office Type: Remote (with the option to work from the Bangalore office)

Office Location(s): Godrej Centre Indiranagar, Bengaluru, Karnataka, India

Geographic Context:

• Bangalore is the capital of the Indian state of Karnataka and is known for its thriving tech industry and cosmopolitan culture.
• The city offers a mix of modern amenities and traditional Indian heritage, providing a unique living experience.
• Bangalore has a tropical savanna climate, with moderate weather throughout the year, making it an attractive location for both work and leisure.

Work Schedule: Full-time (40 hours per week) with flexible working hours to accommodate different time zones and collaboration needs.

ASSUMPTION: The remote work arrangement and flexible working hours provide a good work-life balance for employees, allowing them to manage their personal and professional responsibilities effectively.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the hiring manager
• Technical writing test or assignment
• Final interview with the team

Key Assessment Areas:

• Writing skills and ability to create clear, concise, and user-friendly documentation
• Technical aptitude and ability to quickly learn new concepts and tools
• Problem-solving skills and ability to adapt to a changing industry
• Collaboration and communication skills, both written and verbal

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Provide examples of your technical writing work, demonstrating your ability to create clear and concise documentation
• Prepare for the technical writing test or assignment by reviewing Procore's products and understanding their target audience

ATS Keywords: Technical Writing, Documentation, Content Management, Collaboration, Infographics, Analytical Skills, Proofreading, Technical Aptitude, Project Management, Adaptability, Communication, Problem Solving, Innovation, User Guides, Tutorials, Stakeholder Engagement

ASSUMPTION: The interview process will focus on assessing the candidate's technical writing skills, industry knowledge, and cultural fit within Procore's dynamic and growing organization.

🛠️ Tools & Technologies

• Content Management System (CMS)
• Procore's construction management software
• Microsoft Office Suite or equivalent

ASSUMPTION: The required tools and technologies for this role are standard in the technical writing industry and can be easily adapted to by candidates with relevant experience.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Quality
• Relationships
• Communication
• Innovation
• Collaboration
• Accountability

Work Style:

• Dynamic and fast-paced environment
• Collaborative and team-oriented culture
• Focus on continuous learning and improvement
• Strong commitment to customer success

Self-Assessment Questions:

• Do you thrive in a fast-paced and dynamic work environment?
• Are you able to adapt quickly to changes and new challenges?
• Do you have strong communication skills and the ability to work effectively with diverse teams?
• Are you committed to delivering high-quality work and continuously improving your skills and knowledge?

ASSUMPTION: Procore values candidates who are passionate, motivated, and able to thrive in a dynamic and evolving startup culture.

⚠️ Potential Challenges

• Keeping up with the fast pace of change in the construction industry and Procore's products
• Managing multiple projects and deadlines simultaneously
• Working effectively with remote teams and stakeholders
• Adapting to a diverse and global work environment

ASSUMPTION: The fast-paced and dynamic nature of Procore's business may present challenges for candidates who prefer a more stable and predictable work environment.

📈 Similar Roles Comparison

• This role differs from other technical writing positions in its focus on the construction industry and Procore's unique products
• Procore's size and growth provide more opportunities for career advancement and professional development compared to smaller organizations
• This role may offer more responsibility and autonomy than similar roles in larger enterprises, due to Procore's startup culture

ASSUMPTION: The unique aspects of this role make it an attractive opportunity for experienced technical writers seeking to apply their skills in a dynamic and growing industry.

📝 Sample Projects

• Creating user guides and tutorials for Procore's new product features
• Developing FAQs and contextual help documentation for complex construction workflows
• Collaborating with stakeholders to gather information and create targeted documentation for specific user personas

ASSUMPTION: The sample projects listed above provide a snapshot of the types of tasks and responsibilities that the Senior Technical Writer may encounter in this role.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and how this role fits within the organization?
• What are the most challenging aspects of working in this role, and how can I best prepare for them?
• How does Procore support the professional development and growth of its technical writing team members?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Procore foster a culture of innovation and continuous improvement within its technical writing team?

ASSUMPTION: Asking these questions will help the candidate better understand the role, the team, and the company culture, enabling them to make an informed decision about the opportunity.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for the technical writing test or assignment by reviewing Procore's products and understanding their target audience
• Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.