📌 Core Information
🔹 Job Title: Senior UX Writer, Advertiser User Experience
🔹 Company: Amazon
🔹 Location: Seattle, WA & New York, NY
🔹 Job Type: On-site
🔹 Category: Software Development
🔹 Date Posted: April 9, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (with potential for hybrid work)
🚀 Job Overview
Key aspects of this role include:
- Crafting intuitive and clear user interface (UI) text for Amazon's advertising products
- Collaborating with cross-functional teams, including UX designers, product managers, and researchers
- Defining and driving content standards to elevate user experiences across multiple products
- Anticipating customer needs and exploring innovative solutions to meet those needs
- Working backwards from the shopper to meet the needs of advertising customers
ASSUMPTION: This role requires a strong understanding of user-centered design principles and the ability to balance customer needs with business objectives.
📋 Key Responsibilities
✅ Collaborate with UX designers, product teams, and researchers to craft advertiser-facing language across various contexts
✅ Translate a long-term vision into user-centered tenets, success metrics, initiatives, user stories, and content
✅ Raise the bar for interface communication within the product by driving new processes and mechanisms
✅ Own the microcopy for multiple products in partnership with design, development, product management, and marketing
✅ Anticipate customer needs based on their objectives and explore innovative solutions to customer issues
ASSUMPTION: This role involves a mix of strategic thinking, collaboration, and hands-on content creation, requiring strong communication and project management skills.
🎯 Required Qualifications
Education: Bachelor's degree in English, Journalism, Communications, or a related field (or equivalent experience)
Experience: 5-10 years of experience in UX writing, content strategy, or a related role
Required Skills:
- Proven expertise in UX writing and content strategy
- Excellent communication and collaboration skills
- Strong analytical and problem-solving skills
- Ability to work independently and manage multiple projects
- Familiarity with user research methods and data-driven decision making
Preferred Skills:
- Experience working in the advertising industry
- Fluency in multiple languages
- Background in user experience design or a related field
ASSUMPTION: While a degree in a related field is preferred, equivalent experience and a strong portfolio will also be considered.
💰 Compensation & Benefits
Salary Range: $120,000 - $180,000 per year (based on experience and location)
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Paid time off and holidays
- Maternity and parental leave
- Employee discounts and more
Working Hours: Full-time (40 hours per week), with flexible work arrangements available
ASSUMPTION: Salary range is estimated based on industry standards for UX writing roles at Amazon.
📌 Applicant Insights
🔍 Company Context
Industry: E-commerce and technology
Company Size: 10,000+ employees (large enterprise)
Founded: 1994 (as an online bookstore, later expanding into e-commerce and technology services)
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
- The company offers a wide range of products and services, including e-commerce, cloud computing, digital streaming, and artificial intelligence
- Amazon is known for its innovative culture, rapid growth, and commitment to sustainability
Company Specialties:
- E-commerce
- Retail
- Operations
- Internet
Company Website: Amazon.com
ASSUMPTION: Amazon's large size and diverse product offerings provide numerous growth and learning opportunities for employees.
📊 Role Analysis
Career Level: Mid-level to senior role with potential for growth into leadership positions
Reporting Structure: This role reports directly to the UX team lead and collaborates with cross-functional teams
Work Arrangement: On-site with potential for hybrid work (2-3 days per week remote)
Growth Opportunities:
- Expanding into other content-related roles or management positions
- Gaining experience in a large, dynamic organization with diverse products and services
- Developing skills in user research, data analysis, and project management
ASSUMPTION: This role offers significant growth potential within Amazon's expanding advertising business.
🌍 Location & Work Environment
Office Type: Modern, collaborative workspaces with open floor plans and dedicated team areas
Office Location(s): Seattle, WA & New York, NY
Geographic Context:
- Seattle: Tech hub with a thriving startup scene, surrounded by natural beauty and outdoor recreation opportunities
- New York: Global financial and cultural center with diverse neighborhoods and vibrant arts and entertainment scenes
Work Schedule: Standard business hours with flexible start and end times, and the option to work from home 2-3 days per week
ASSUMPTION: Both Seattle and New York offer unique cultural experiences and ample opportunities for professional growth.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screen with a recruiter
- In-depth phone or video interview with the hiring manager
- On-site or virtual interview with the UX team and other stakeholders
- Final interviews and decision-making
Key Assessment Areas:
- Writing samples and portfolio review
- Behavioral and situational interview questions
- Cultural fit and alignment with Amazon's leadership principles
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences
- Prepare a portfolio showcasing your UX writing samples and any relevant design or research work
- Research Amazon's advertising products and be prepared to discuss how you would improve the user experience
ATS Keywords: UX writing, content strategy, user experience, user research, advertising, Amazon, customer-centric, collaboration, problem-solving
ASSUMPTION: Amazon's application process is competitive, and candidates should be prepared to demonstrate their skills and cultural fit throughout multiple interview rounds.
🛠️ Tools & Technologies
- Figma or Sketch for UI design and prototyping
- Confluence or similar collaboration platforms for documentation and project management
- Google Workspace (Docs, Sheets, Slides) for content creation and sharing
- User research tools (e.g., UsabilityHub, UserTesting, etc.)
ASSUMPTION: Familiarity with these tools is preferred, but not required, as Amazon provides training and resources for employees to develop their skills.
👔 Cultural Fit Considerations
Company Values:
- Customer obsession
- Ownership
- Invent and simplify
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Bias for action
- Frugality
Work Style:
- Fast-paced and dynamic, with a focus on innovation and continuous improvement
- Collaborative and cross-functional, with a strong emphasis on teamwork and communication
- Data-driven and customer-centric, with a focus on understanding and meeting customer needs
Self-Assessment Questions:
- How do you balance customer needs with business objectives in your work?
- Can you provide an example of a time when you identified a customer need and developed an innovative solution to meet that need?
- How do you approach working with diverse teams and stakeholders to drive consensus and action?
ASSUMPTION: Amazon's culture is fast-paced, innovative, and customer-focused, with a strong emphasis on collaboration and continuous learning.
⚠️ Potential Challenges
- Managing multiple projects and priorities in a fast-paced, dynamic environment
- Balancing customer needs with business objectives and technical constraints
- Working with diverse teams and stakeholders to drive consensus and action
- Keeping up with the latest trends and best practices in UX writing and user experience design
ASSUMPTION: These challenges are inherent to working in a large, dynamic organization with a focus on innovation and continuous improvement.
📈 Similar Roles Comparison
- Compared to other UX writing roles, this position offers a unique opportunity to work on high-impact advertising products with a global reach
- Amazon's large size and diverse product offerings provide numerous growth and learning opportunities for employees
- Career paths in UX writing and related fields may lead to management or leadership positions within the advertising business or other areas of Amazon
ASSUMPTION: This role offers significant growth potential within Amazon's expanding advertising business, with opportunities to specialize in specific product areas or take on leadership responsibilities.
📝 Sample Projects
- Redesigning the user interface for Amazon's advertising platform to improve usability and discoverability
- Developing a content strategy for a new advertising product, including user research, content audits, and user testing
- Collaborating with a cross-functional team to create a seamless user experience for a self-service advertising tool, from onboarding to campaign management
ASSUMPTION: These sample projects illustrate the range of responsibilities and opportunities available in this role, from strategic content planning to hands-on UI text creation.
❓ Key Questions to Ask During Interview
- How does this role fit into the broader advertising product strategy, and what are the key priorities for the first 90 days?
- What are the most significant challenges facing the advertising business, and how can this role help address them?
- How does the UX team collaborate with other departments, such as product management, engineering, and marketing, to deliver successful advertising products?
- What opportunities are there for professional growth and development within the advertising business or other areas of Amazon?
- How does Amazon support work-life balance for employees in this role?
ASSUMPTION: These questions demonstrate a strong understanding of the role, the business, and Amazon's culture, and show that you are proactive and engaged in your career development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences in UX writing and user experience design
- Prepare a portfolio showcasing your UX writing samples and any relevant design or research work
- Research Amazon's advertising products and be prepared to discuss how you would improve the user experience
- Follow up with the recruiter one week after submitting your application to check the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
