📌 Core Information
🔹 Job Title: Staff UX Writer
🔹 Company: Airbnb
🔹 Location: United States (Remote OK)
🔹 Job Type: Full-Time
🔹 Category: Software Development
🔹 Date Posted: August 7, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Writing clear and concise copy across multiple product touchpoints
- Leading content work across multiple projects within a single initiative
- Developing inspiring, strategic ideas based on product requirements, data, and/or research
- Collaborating with cross-functional teams in all stages of design and build
ASSUMPTION: This role requires a high level of experience and strategic thinking in UX writing to drive content strategy and execution for Airbnb's Host team.
📋 Key Responsibilities
✅ Write clear and concise copy across multiple product touchpoints
✅ Lead content work across multiple projects within a single initiative
✅ Develop inspiring, strategic ideas based on product requirements, data, and/or research
✅ Consider what language and design patterns best serve the UX
✅ Present content and design work to Design Directors, executives, or other stakeholders on your projects
✅ Drive consensus with stakeholders and/or partners on content recommendations
✅ Manage copy deadlines and deliver detailed copy across multiple projects
✅ Connect with critical cross-functional partners to ensure proper input on work
✅ Join writing team crits to present work and help sharpen the work of your teammates
ASSUMPTION: This role involves a high degree of autonomy and requires strong project management skills to balance multiple projects and meet deadlines.
🎯 Required Qualifications
Education: Bachelor's degree in a related field or equivalent experience
Experience: 10+ years of experience in UX writing, content design, or content strategy
Required Skills:
- Proven ability to lead content/copy work from concept to detailed design
- Experience working with and presenting to executive teams
- Experience writing content principles, messaging frameworks, and style guides
- Solid understanding of user experience design principles and interaction patterns
- Comfortable working independently in a fast-paced environment
- Proven ability to move work forward in an ambiguous work environment
- Comfortable working alongside other design disciplines in Figma, Airbnb's primary collaboration tool
- Passion for Airbnb’s mission, commitment to diversity, and global mindset
Preferred Skills:
- Experience with accessibility, anti-discrimination, legal, and localization teams
ASSUMPTION: While not explicitly stated, a strong understanding of the travel and hospitality industry would be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $176,000 - $220,000 USD per year
Benefits:
- Bonus
- Equity
- Benefits
- Employee Travel Credits
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is based on industry standards for experienced UX writers in the United States.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically focused on travel accommodations and the collaborative economy
Company Size: 5,001-10,000 employees
Founded: 2007
Company Description:
- Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home
- Today, Airbnb has over 5 million Hosts who have welcomed over 1.5 billion guest arrivals in almost every country across the globe
- Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way
Company Specialties:
- Travel accommodations
- Collaborative economy
- Hospitality
Company Website: airbnb.com
ASSUMPTION: Airbnb's unique business model and global presence provide a dynamic and challenging work environment for employees.
📊 Role Analysis
Career Level: Senior/Staff level, indicating a high degree of responsibility and autonomy
Reporting Structure: This role reports to the Design Director for the Host team
Work Arrangement: Remote OK, with occasional work at an Airbnb office or attendance at offsites, as agreed to with the manager
Growth Opportunities:
- Potential to grow into a leadership role within the UX writing team or expand into other design disciplines
- Opportunity to work on high-impact projects that directly influence Airbnb's global Host community
- Possibility to gain experience working with a diverse, global team and contribute to Airbnb's mission
ASSUMPTION: This role offers significant growth potential for the right candidate, given Airbnb's size and global presence.
🌍 Location & Work Environment
Office Type: Airbnb's offices are designed to reflect the company's unique culture and values
Office Location(s): San Francisco, CA; Singapore; Dublin, IE
Geographic Context:
- Airbnb's headquarters are in San Francisco, with additional offices in Singapore and Dublin
- The United States is Airbnb's largest market, with a significant user base in Europe and Asia
- Airbnb's global presence allows for remote work and collaboration with team members worldwide
Work Schedule: Full-time (40 hours per week), with flexible hours and occasional work at an Airbnb office or attendance at offsites
ASSUMPTION: Airbnb's remote-friendly culture and global presence provide a flexible work environment for employees.
💼 Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screen with a recruiter
- Design challenge or take-home assignment
- Interview with the hiring manager and/or team members
- Final interview with the Design Director or other senior leader
Key Assessment Areas:
- Portfolio or work samples showcasing UX writing experience
- Problem-solving skills and strategic thinking
- Collaboration and communication skills
- Cultural fit and alignment with Airbnb's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare a portfolio or work samples that demonstrate your UX writing abilities
- Research Airbnb's mission, values, and company culture to show your enthusiasm and fit for the role
- Practice common UX writing interview questions and be prepared to discuss your process and approach to UX writing
ATS Keywords: UX Writing, Content Design, Content Strategy, User Experience Design, Collaboration, Presentation Skills, Project Management, Research, Storytelling, Strategic Thinking, Figma, Accessibility, Legal Compliance, Localization, Messaging Frameworks, Style Guides
ASSUMPTION: Airbnb's application process is competitive, and candidates should be prepared to demonstrate their skills and experience throughout the interview process.
🛠️ Tools & Technologies
- Figma (Airbnb's primary collaboration tool)
- Google Workspace (for internal communication and collaboration)
- Slack (for team communication)
ASSUMPTION: Airbnb uses industry-standard tools and platforms for design, communication, and collaboration.
👔 Cultural Fit Considerations
Company Values:
- Belonging
- Trust
- Inclusion
- Excellence
- Light touch
Work Style:
- Collaborative and team-oriented
- Data-driven and user-focused
- Adaptable and resilient
- Results-oriented and accountable
Self-Assessment Questions:
- How do you embody Airbnb's values in your daily work?
- How do you approach working with diverse, global teams?
- How do you balance multiple projects and meet deadlines in a fast-paced environment?
ASSUMPTION: Airbnb's unique culture and values require candidates to demonstrate a strong fit with the company's mission and work environment.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a fast-paced, dynamic work environment
- Balancing the needs of various stakeholders, including Hosts, guests, and internal teams
- Adapting to changes in product requirements and priorities
- Working with a diverse, global team and managing time zones
ASSUMPTION: These challenges are inherent to working in a high-growth, global company like Airbnb.
📈 Similar Roles Comparison
- Unlike traditional UX writing roles, this position focuses on the Host community and requires a deep understanding of Airbnb's unique business model
- Airbnb's global presence and scale provide a unique opportunity to work on high-impact projects and influence a large user base
- Career progression in this role may differ from traditional UX writing career paths, offering unique growth opportunities
ASSUMPTION: This role is unique to Airbnb and offers distinct challenges and opportunities compared to similar UX writing positions in the industry.
📝 Sample Projects
- Redesigning the onboarding experience for new Hosts to improve activation and retention
- Developing a messaging framework for Airbnb's Guest Refund Policy to enhance clarity and understanding
- Creating a style guide for Airbnb's accessibility initiative to ensure consistency and inclusivity across platforms
ASSUMPTION: These sample projects demonstrate the range of responsibilities and impact that UX writers at Airbnb can have on the company's products and services.
❓ Key Questions to Ask During Interview
- How does this role support Airbnb's mission and growth objectives?
- What are the biggest challenges facing the Host team, and how can this role address them?
- How does the UX writing team collaborate with other design disciplines and cross-functional partners?
- What opportunities are there for growth and development within the UX writing team or across design disciplines?
- How does Airbnb support work-life balance for remote employees?
ASSUMPTION: These questions will help candidates better understand the role, team dynamics, and company culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare a portfolio or work samples that demonstrate your UX writing abilities
- Research Airbnb's mission, values, and company culture to show your enthusiasm and fit for the role
- Practice common UX writing interview questions and be prepared to discuss your process and approach to UX writing
- Follow up with the recruiter one week after submitting your application to check the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
