Store Event Coordinator

📌 Core Information

🔹 Job Title: Store Event Coordinator

🔹 Company: Michaels Stores

🔹 Location: West Deptford, NJ (2000 Clements Bridge Rd)

🔹 Job Type: Part-Time

🔹 Category: Retail - Event Planning

🔹 Date Posted: April 4, 2025

🔹 Experience Level: Entry-Level (0-2 years)

🔹 Remote Status: On-Site

🚀 Job Overview

Key aspects of this role include:

• Planning and coordinating events within Michaels stores
• Providing excellent customer service and operational support
• Working with customers of all ages, including children
• Collaborating with store team members to ensure event success
• Adhering to company standards and safety protocols

ASSUMPTION: This role requires strong interpersonal skills, creativity, and the ability to multitask in a fast-paced retail environment.

📋 Key Responsibilities

✅ Plan and coordinate multiple events at once, including children’s birthday parties and craft classes

✅ Engage with clients of all ages, creating a fun and creative environment

✅ Demonstrate and instruct party participants in craft projects, perform face painting, and other activities

✅ Facilitate and implement party add-ons, such as goody bags and balloons, to company standards

✅ Communicate events with clients and store team members

✅ Complete administrative tasks, such as answering emails, making phone calls, and completing paperwork

✅ Adjust plans and events based on client feedback and needs

✅ Create backup or emergency plans to be executed as needed

✅ Ensure client satisfaction for scheduled events

✅ Uphold the company’s cleanliness and safety standards, setting up, breaking down, and cleaning before and after each event

✅ Help customers shop, locate products, and provide solutions

✅ Provide fast and friendly checkout experience

✅ Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments

✅ Educate customer on Voice of Customer (VOC) survey

✅ Assist with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

✅ Participate in the truck un-load, stocking, and planogram (POGs) processes

✅ Complete merchandise recovery and maintenance

✅ Perform Store in Stock Optimization (SISO) and AD set duties as assigned

✅ Support shrink and safety programs

✅ Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements

✅ Interact with others in an accepting and respectful manner, promoting commitment to the organization’s vision and values

✅ Cross-trained in Custom Framing selling and production

✅ Participate in daily store cleanliness activities

ASSUMPTION: This role requires strong organizational skills, interpersonal skills, and creative problem-solving skills to manage multiple events and customers simultaneously.

🎯 Required Qualifications

Education: High school diploma or equivalent (GED)

Experience: Previous retail or customer service experience required

Required Skills:

• Excellent people skills and the ability to handle job stress
• Excellent communication skills, including written, verbal, and nonverbal communication, as well as listening skills
• Organizational skills, interpersonal skills, and creative problem-solving skills
• Ability to handle multiple tasks and prioritize workload
• Ability to work effectively with children and their families

Preferred Skills:

• Previous experience working with children and children’s events
• Fluency in Spanish or other languages

ASSUMPTION: While not explicitly stated, candidates should have a clean driving record and be able to pass a background check, as they will be working with children and handling company assets.

💰 Compensation & Benefits

Salary Range: $15.49 - $17.90 per hour

Benefits:

• Health Insurance
• Paid Time Off
• Tuition Assistance
• Generous Employee Discounts

Working Hours: Part-time, including nights, weekends, and early mornings

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level retail positions in the United States.

📌 Applicant Insights

🔍 Company Context

Industry: Michaels Stores operates in the retail industry, specializing in arts, crafts, and framing. The company is the leading creative destination in North America, with over 1,300 stores in 49 states and Canada, as well as an online presence.

Company Size: Michaels Stores has over 10,000 employees, making it a large company with a significant presence in the retail sector.

Founded: Michaels Stores was founded in 1973 and is headquartered in Irving, Texas.

Company Description:

• Michaels Stores aims to fuel the joy of creativity by providing a wide range of arts, crafts, and framing products and services
• The company offers a variety of events, classes, and workshops for customers of all ages
• Michaels Stores is committed to providing excellent customer service and creating a welcoming and inspiring environment for customers

Company Specialties:

• Crafts
• Framing
• Floral
• Art
• Kids crafts
• DIY
• Yarn
• Beading
• Scrapbooking
• Handmade
• Ecommerce

Company Website: Michaels.com

ASSUMPTION: Michaels Stores is a well-established company with a strong brand presence in the retail industry. The company’s focus on creativity and customer service makes it an attractive employer for individuals with a passion for arts and crafts.

📊 Role Analysis

Career Level: Entry-Level (0-2 years of experience)

Reporting Structure: The Store Event Coordinator reports directly to the Store Manager or Assistant Store Manager

Work Arrangement: Part-time, on-site position with a flexible schedule, including nights, weekends, and early mornings

Growth Opportunities:

• Cross-training in Custom Framing selling and production
• Advancement to full-time positions or management roles with experience and strong performance
• Opportunities to work at various store locations and events

ASSUMPTION: This role offers opportunities for career growth and development within the company, as well as the chance to work with a diverse range of customers and team members.

🌍 Location & Work Environment

Office Type: Retail store setting

Office Location(s): West Deptford, NJ (2000 Clements Bridge Rd)

Geographic Context:

• The store is located in a shopping center with easy access to major highways
• The area has a mix of residential and commercial properties
• The store is situated in a safe and well-maintained shopping center

Work Schedule: Part-time, with a flexible schedule that may include nights, weekends, and early mornings

ASSUMPTION: The work environment is fast-paced and customer-focused, with a diverse range of customers and team members. The store is clean, well-organized, and maintained to company standards.

💼 Interview & Application Insights

Typical Process:

• Submit application through the provided link
• Phone or video screening with the Store Manager or Assistant Store Manager
• In-store interview and group activity with potential team members
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Customer service skills and ability to handle multiple tasks
• Communication and interpersonal skills
• Creativity and problem-solving skills
• Ability to work effectively with children and their families
• Adherence to company policies and procedures

Application Tips:

• Highlight any relevant experience working with children or in a retail environment
• Tailor your resume to emphasize skills and experiences relevant to the role
• Prepare examples of events you have planned or coordinated in the past
• Dress appropriately for the interview, as you would for a day working in the store

ATS Keywords: Event Planning, Customer Service, Retail, Children’s Parties, Craft Classes, Teamwork, Communication, Organization, Creativity

ASSUMPTION: The interview process for this role is designed to assess the candidate’s ability to work effectively with customers, team members, and company policies and procedures.

🛠️ Tools & Technologies

• Point-of-Sale (POS) system
• Inventory management software
• Email and phone communication tools

• Social media platforms for event promotion

ASSUMPTION: The tools and technologies used in this role are standard for the retail industry and are designed to streamline operations and improve customer service.

👔 Cultural Fit Considerations

Company Values:

• Customer Focus
• Creativity
• Teamwork
• Integrity
• Accountability

Work Style:

• Fast-paced and customer-focused
• Collaborative and team-oriented
• Adaptable and flexible
• detail-oriented and organized

Self-Assessment Questions:

• Do you enjoy working with children and helping them create and learn?
• Are you comfortable working in a fast-paced, customer-focused environment?
• Do you have strong organizational skills and the ability to multitask?
• Are you a creative problem-solver with a passion for arts and crafts?

ASSUMPTION: Michaels Stores values employees who are passionate about creativity, customer service, and teamwork. The company seeks individuals who are adaptable, detail-oriented, and committed to its core values.

⚠️ Potential Challenges

• Working with a diverse range of customers, including children and their families, can be challenging and require strong interpersonal skills
• The work environment is fast-paced and can be physically demanding, with long hours on your feet and lifting heavy boxes
• The role may require working evenings, weekends, and early mornings, which can impact work-life balance
• The retail industry can be competitive, with a high turnover rate and seasonal fluctuations in customer traffic

ASSUMPTION: While this role offers many benefits and opportunities for growth, it also presents unique challenges that require strong interpersonal skills, adaptability, and a commitment to customer service.

📈 Similar Roles Comparison

• Event Coordinator vs. Event Planner: Event Coordinators typically work in a retail setting, focusing on customer service and operational tasks, while Event Planners may work in various industries, with a broader scope of responsibilities and a more strategic focus
• Retail vs. Corporate Event Planning: Retail Event Coordinators work directly with customers, while Corporate Event Planners may focus more on vendor management, logistics, and budgeting
• Career Path: Event Coordinators in retail can advance to management roles or transition to corporate event planning with experience and strong performance

ASSUMPTION: While this role shares similarities with other event planning positions, it is unique in its focus on customer service, retail environment, and operational tasks.

📝 Sample Projects

• Planning and coordinating a children’s birthday party, including customizing the event to the child’s interests and ensuring client satisfaction
• Creating and implementing a new event or class offering, including marketing, promotion, and execution
• Managing a large-scale in-store event, such as a grand opening or anniversary celebration, including vendor management, logistics, and customer engagement

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for the Store Event Coordinator role, from planning and coordination to customer service and operational tasks.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I best prepare for them?
• How does this role fit into the overall store operations and event planning process?
• What opportunities are there for growth and development within the company?
• How does the company support work-life balance for part-time employees?
• What are the most important qualities and skills for success in this role, according to the hiring manager?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and commitment to success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant skills and experiences, such as event planning, customer service, and retail experience
• Prepare a cover letter that explains your interest in the role and how your skills and experiences make you a strong fit
• Prepare examples of events you have planned or coordinated in the past, if applicable
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.