📌 Core Information
🔹 Job Title: Strategic Account Director - Health Systems (Southeast Region)
🔹 Company: GeneDx
🔹 Location: Remote (Southeast Region, United States)
🔹 Job Type: Full-time
🔹 Category: Biotechnology Research
🔹 Date Posted: July 2, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Building and nurturing relationships with key stakeholders in hospital systems
- Promoting enterprise solutions to enhance operational efficiency and patient care outcomes
- Strategic planning and business development to drive revenue growth
- Collaborating with cross-functional teams to refine offerings and meet market demands
- Representing the company at industry events and client meetings as a thought leader
ASSUMPTION: This role requires a high level of strategic thinking, strong communication skills, and a deep understanding of hospital operations and enterprise system integration.
📋 Key Responsibilities
✅ Develop and maintain strong relationships with C-suite and senior executives in health systems
✅ Identify and pursue new business opportunities to drive revenue growth for hospital enterprise solutions
✅ Utilize a consultative approach to understand client challenges and demonstrate the value of enterprise systems
✅ Conduct thorough market research to identify trends, assess the competitive landscape, and identify potential areas for expansion within hospital systems
✅ Work closely with sales, product development, marketing, and support teams to refine offerings and ensure they meet market demands and customer expectations
✅ Lead negotiations to expand services and collaborate with cross-functional teams for seamless execution
✅ Monitor and analyze account performance, providing actionable insights and recommendations to senior leadership to optimize strategies
✅ Serve as a subject matter expert on hospital enterprise systems, representing the company at industry events, conferences, and client meetings
✅ Ensure all activities comply with regulatory standards and hospital policies, promoting a commitment to quality and safety in operations
✅ Collaborate with hospital leadership to design and implement strategic plans aimed at enhancing service delivery and patient outcomes
ASSUMPTION: This role involves a high degree of autonomy and requires strong organizational skills, attention to detail, and the ability to manage multiple priorities.
🎯 Required Qualifications
Education: Bachelor’s degree in business, healthcare management, or a related field (master’s preferred)
Experience: 10+ years of experience in sales, account management, or business development within the healthcare and genetic testing sector, particularly with enterprise systems
Required Skills:
- Proven track record of engaging with C-suite executives and senior leadership in hospital settings
- Strong understanding of hospital operations and enterprise system integration
- Excellent communication, negotiation, and relationship-building skills
- Ability to work collaboratively in a fast-paced, cross-functional environment
- Strong understanding of EMR implementations and integrations
- Familiarity with health system operations and contracting requirements
Preferred Skills:
- Technical aptitude and ability to promote multiple service offerings simultaneously
- Proficient in Microsoft Office
ASSUMPTION: Candidates should have a strong understanding of the continuum of care within clinical and diagnostic genetics and be comfortable working in a dynamic, fast-paced environment.
💰 Compensation & Benefits
Salary Range: $170,000 - $190,000 USD (Based on industry standards for the role, experience level, and location)
Benefits:
- Competitive salary with performance-based incentives
- Comprehensive benefits package, including health, dental, vision, and life insurance
- 401k Retirement Savings Plan
- Employee discounts and voluntary benefits
- Paid Time Off (PTO)
Working Hours: Full-time (40 hours per week) with flexibility for remote work
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Biotechnology Research, focusing on genetic testing, rare genetic disorders, and molecular diagnostics
Company Size: 1,001-5,000 employees, providing a large and diverse team with ample opportunities for collaboration and growth
Founded: 2000, with over 20 years of expertise in diagnosing rare disorders and diseases
Company Description:
- GeneDx delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery
- Leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets
- Committed to genetic disease detection, discovery, and diagnosis based on sound science and focused on enhancing patient care
Company Specialties:
- Genetic testing
- Rare genetic disorders
- Molecular diagnostics
- Whole genome sequencing
- Next generation sequencing
- Neonatal screening
- Whole exome sequencing
- Artificial intelligence
Company Website: www.genedx.com
ASSUMPTION: GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, making it an attractive place for professionals seeking to make a significant impact in the biotechnology sector.
📊 Role Analysis
Career Level: Mid-level to senior, with opportunities for growth and advancement within the company
Reporting Structure: This role reports directly to the Senior Vice President of Sales and Business Development
Work Arrangement: Remote OK, with flexibility for on-site meetings and travel as needed
Growth Opportunities:
- Potential to advance to a leadership role within the sales organization
- Chance to expand the company's enterprise solutions offerings and market share
- Opportunity to collaborate with cross-functional teams to refine and develop new services
ASSUMPTION: This role offers a high degree of autonomy and the opportunity to make a significant impact on the company's growth and success.
🌍 Location & Work Environment
Office Type: Remote, with the option to work from home or a co-working space
Office Location(s): Stamford, CT and Gaithersburg, MD (with the option to work remotely from the Southeast Region)
Geographic Context:
- The Southeast Region is home to numerous hospital systems and healthcare providers, providing ample opportunities for business development
- The region is also home to a diverse range of industries, offering potential synergies and partnerships
- The Southeast Region is known for its competitive business environment, driving innovation and growth
Work Schedule: Full-time (40 hours per week) with flexibility for remote work and the ability to manage time and territory activities independently
ASSUMPTION: The remote work arrangement offers a high degree of flexibility and the opportunity to balance work and personal life effectively.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth behavioral and situational interviews with cross-functional team members
- Final interview with senior leadership
- Background check and offer extension
Key Assessment Areas:
- Problem-solving skills and strategic thinking
- Communication and negotiation skills
- Understanding of hospital operations and enterprise system integration
- Ability to work collaboratively in a fast-paced environment
- Alignment with GeneDx's values and company culture
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for behavioral and situational interview questions by reflecting on past experiences and accomplishments
- Research GeneDx's company culture and values to demonstrate your fit and enthusiasm for the role
- Be prepared to discuss your understanding of the healthcare industry and enterprise systems
ATS Keywords: Strategic Account Director, Enterprise Systems, Hospital Systems, Business Development, Sales, Account Management, Relationship Management, Consultative Selling, Market Analysis, Compliance Oversight, Strategic Planning, Thought Leadership, C-suite Executives, Senior Leadership, Hospital Operations, Enterprise System Integration, EMR Implementations, Health System Operations, Contracting Requirements, Genetic Testing, Biotechnology Research
ASSUMPTION: Applicants should be prepared to demonstrate their understanding of the healthcare industry, hospital operations, and enterprise systems throughout the interview process.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- CRM software (e.g., Salesforce, HubSpot)
- Project management tools (e.g., Asana, Trello)
- Video conferencing tools (e.g., Zoom, Microsoft Teams)
ASSUMPTION: Proficiency in these tools is expected, and candidates should be prepared to discuss their experience with them during the interview process.
👔 Cultural Fit Considerations
Company Values:
- Be bold in our vision and brave in our execution
- Communicate directly, with empathy
- Do what we say we’re going to do
- Be adaptable to change
- Operate with a bias for action
Work Style:
- Collaborative and team-oriented
- Fast-paced and dynamic
- Focused on driving results and continuous improvement
- Adaptable and resilient in the face of change
Self-Assessment Questions:
- Do you embody and encourage GeneDx values in your daily work?
- Are you comfortable working in a fast-paced, cross-functional environment?
- Do you have a strong work ethic and a team-first mentality?
- Are you able to handle challenging situations with professionalism?
- Do you have the ability to work independently while effectively managing time and territory activities?
ASSUMPTION: Candidates should be prepared to discuss their alignment with GeneDx's values and work style during the interview process.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced environment
- Navigating complex hospital systems and enterprise systems
- Building and maintaining strong relationships with C-suite and senior executives
- Keeping up with industry trends and regulatory changes in the healthcare sector
- Balancing remote work and personal life effectively
ASSUMPTION: Applicants should be prepared to discuss their strategies for overcoming these challenges and their ability to thrive in a dynamic work environment.
📈 Similar Roles Comparison
- This role is unique in its focus on enterprise systems within hospital systems, requiring a strong understanding of both hospital operations and enterprise system integration
- Unlike other sales or account management roles, this position involves a high degree of strategic planning and thought leadership
- Career progression in this role may differ from more traditional sales or account management paths, offering unique growth opportunities
ASSUMPTION: Applicants should be prepared to discuss their understanding of the unique aspects of this role and their fit for the position.
📝 Sample Projects
- Developing and implementing a strategic plan to expand enterprise solutions offerings within a major hospital system
- Leading negotiations to secure a multi-year contract with a regional healthcare provider, collaborating with cross-functional teams for seamless execution
- Conducting market research to identify trends and assess the competitive landscape, resulting in the development of new service offerings
ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and their ability to drive results in a dynamic work environment.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role fit into the company's long-term growth plans?
- What are the most significant challenges facing the company in the next 1-2 years, and how can this role contribute to addressing them?
- How does the company support the professional development and growth of its employees?
- What is the company's approach to work-life balance, particularly for remote employees?
ASSUMPTION: Applicants should be prepared to ask thoughtful and insightful questions that demonstrate their interest in the role and the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for behavioral and situational interview questions by reflecting on past experiences and accomplishments
- Research GeneDx's company culture and values to demonstrate your fit and enthusiasm for the role
- Be prepared to discuss your understanding of the healthcare industry and enterprise systems
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
