Strategic Account Manager, Medical - West

📌 Core Information

🔹 Job Title: Strategic Account Manager, Medical - West

🔹 Company: Henry Schein

🔹 Location: Colorado, United States

🔹 Job Type: Remote

🔹 Category: 💼 Account Management

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: Mid-Senior Level (5-10 years)

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Managing and developing relationships with high-profile customers.
• Driving business growth through Henry Schein’s strategic accounts.
• Optimizing customers’ return on investment through Henry Schein’s offerings.
• Collaborating across teams to support product and service expansion.

ASSUMPTION: The Strategic Account Manager I will engage directly with clients and leverage internal resources to enhance client satisfaction and achieve strategic objectives.

📋 Key Responsibilities

✅ Provide leadership for account management planning and execution.

✅ Support customer loyalty through best-in-class support teams, products, and services.

✅ Assist with RFPs, contract design, and renewals to foster growth opportunities.

✅ Develop partnerships with key customer contacts and internal support teams.

✅ Generate account-level insights through data collection and analysis.

ASSUMPTION: It is assumed that the SAM I will require strong communication and analytical skills to execute these responsibilities effectively.

🎯 Required Qualifications

Education: Bachelor's degree preferred; Master's degree or industry certifications are advantageous.

Experience: 5 to 7 years in sales and large account management, ideally within the healthcare sector.

Required Skills:

• Customer Relationship Building
• Contract Management
• Strategic Thinking

Preferred Skills:

• Data Analysis
• Emotional Intelligence

ASSUMPTION: Candidates from other strategic sales positions in related industries may also be suitable.

💰 Compensation & Benefits

Salary Range: $73,432 - $114,737, based on experience and qualifications.

Benefits:

• Performance bonuses
• Health insurance
• Paid time off

Working Hours: 40 hours per week with potential flexibility based on the remote nature of the role.

ASSUMPTION: The salary range reflects a balance of competitive market rates and the specific expertise needed to manage high-profile accounts.

📌 Applicant Insights

🔍 Company Context

Industry: Medical Equipment Manufacturing

Company Size: Over 10,001+ employees, indicative of robust resources and network.

Founded: 1932

Company Description:

• A leader in healthcare solutions and services.
• Global operations across more than 33 countries.
• Consistent growth with a significant market share.

Company Specialties:

• Dental Supplies
• Medical Supplies
• Healthcare Solutions

Company Website: http://www.henryschein.com

ASSUMPTION: With its global reach and diversified portfolio, Henry Schein offers a dynamic work environment with significant growth potential for employees.

📊 Role Analysis

Career Level: Mid-Senior Level, offering strategic leadership opportunities.

Reporting Structure: Reports to the Sr. Manager overseeing a group of accounts.

Work Arrangement: Primarily remote with some travel, facilitating a flexible work-life balance.

Growth Opportunities:

• Potential to influence company-wide strategies.
• Access to diverse markets and customer segments.
• Opportunities for promotion to senior management roles.

ASSUMPTION: The role is positioned for rapid professional development with significant input in strategic decision-making.

🌍 Location & Work Environment

Office Type: Primarily remote, utilizing Henry Schein’s extensive virtual collaboration tools.

Office Location(s): Colorado, United States.

Geographic Context:

• Access to clients and partners across the Western U.S.
• Flexible work locations with remote work capabilities.
• Engagement with a range of healthcare institutions.

Work Schedule: Standard business hours, with potential adjustments for client needs and travel.

ASSUMPTION: The remote work setup is designed to maximize efficiency and connectivity with strategic clients across different time zones.

💼 Interview & Application Insights

Typical Process:

• Initial application review and shortlisting.
• Behavioral and technical interviews.
• Final assessment and offer presentation.

Key Assessment Areas:

• Strategic thinking and problem-solving skills.
• Client relationship management capabilities.
• Industry knowledge and adaptability.

Application Tips:

• Highlight strategic account management experience.
• Demonstrate understanding of healthcare industry trends.
• Prepare for scenario-based interview questions.

ATS Keywords: Strategic Account Management, Customer Relationship, Healthcare Industry, Data Analysis, Sales Leadership

ASSUMPTION: The application process prioritizes candidates who can showcase their strategic impact and industry knowledge effectively.

🛠️ Tools & Technologies

• CRM Systems (e.g., Salesforce)
• MS PowerPoint for presentations
• Data analysis tools (e.g., Excel)

ASSUMPTION: Proficiency with these tools is presumed necessary for effective account management and reporting.

👔 Cultural Fit Considerations

Company Values:

• Innovation and agility in healthcare solutions.
• Customer-centric approach.
• Commitment to ethical practices and diversity.

Work Style:

• Proactive and collaborative environment.
• Driven by results with a focus on customer satisfaction.
• Flexibility and adaptability to change.

Self-Assessment Questions:

• Can you maintain strong client relationships over long terms?
• How do you manage competing priorities under tight deadlines?
• Are you comfortable working remotely while coordinating with diverse teams?

ASSUMPTION: Candidates who thrive in dynamic, customer-driven environments and value collaborative efforts will fit well with the company culture.

⚠️ Potential Challenges

• Managing multiple high-profile accounts simultaneously.
• Adapting to rapid changes in market needs and healthcare industry trends.
• Ensuring compliance with diverse client standards and regulations.
• Balancing remote work with extensive travel requirements.

ASSUMPTION: The role is expected to demand resilience and effective prioritization in facing these challenges.

📈 Similar Roles Comparison

• Focuses primarily on strategic accounts compared to general account manager roles.
• Emphasizes industry-specific expertise versus broader sales roles.
• Requires more travel compared to more location-specific roles.

ASSUMPTION: Candidates from different sales backgrounds should adjust to the strategic and high-stakes nature of this role compared to less specialized positions.

📝 Sample Projects

• Developing customer engagement programs for high-profile accounts.
• Leading initiatives to diversify market presence in healthcare sectors.
• Collaborating on strategic partnerships with distribution teams.

ASSUMPTION: Projects will likely require significant cross-departmental coordination and innovation.

❓ Key Questions to Ask During Interview

• What strategic initiatives are currently prioritized within your department?
• How do you measure success in customer relationship management?
• What are the biggest challenges your team faces in the current healthcare market?
• How often does the team meet in person, given the remote setup?
• What opportunities for professional development does the company provide?

ASSUMPTION: These questions aim to gather insights into company priorities, team dynamics, and growth opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume to include key achievements in strategic sales
• Highlight any healthcare industry-specific experience
• Get ready to discuss projects you've led that align with the job description
• Ensure all application details are accurate and reflect current experience

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.