Strategic Partner Account Manager - Remote USA

📌 Core Information

🔹 Job Title: Strategic Partner Account Manager - Remote USA

🔹 Company: Extreme Networks

🔹 Location: North Carolina, United States

🔹 Job Type: Remote

🔹 Category: Account Management

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Fully Remote

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Developing and maintaining relationships with key partners in the AV, Broadcast, and Surveillance industries.
• Driving business growth through strategic integrations and alliances.
• Collaborating with internal teams to execute partner strategies effectively.
• Providing partners with necessary technical support and training.

ASSUMPTION: This overview assumes that the focus of the role is to align Extreme Networks' solutions with partner needs in the specified industries, ensuring both technical and business alignment to drive mutual success.

📋 Key Responsibilities

✅ Develop and maintain strong relationships with key partners in the AV, Broadcast, and Surveillance industries.

✅ Act as the primary point of contact for partners, providing support and guidance to ensure mutual success.

✅ Facilitate regular meetings and communications with partners to review performance and discuss opportunities.

✅ Identify and pursue new business opportunities with existing and potential partners.

✅ Leverage Extreme's strategic integrations and alliances to enhance the value proposition for partners and customers.

✅ Collaborate with Extreme's product and technical teams to ensure seamless integration of solutions.

✅ Define, track, and report on key performance indicators (KPIs) related to partner success and revenue impact.

✅ Ensure partners receive ongoing support, enablement, and incentives to drive sustained growth.

ASSUMPTION: Responsibilities assume a combined focus on relationship management, strategic integration, and performance metrics to achieve partner success.

🎯 Required Qualifications

Education: Bachelor’s degree in Business, Marketing, or a related field.

Experience: Minimum of 5 years of experience in partner account management, preferably in the AV, Broadcast, or Surveillance industries.

Required Skills:

• Partner Account Management
• Business Development
• Relationship Management
• Communication
• Negotiation
• Presentation
• Technical Support
• Training

Preferred Skills:

• Deep understanding of network solutions and technologies
• Experience with AV, Broadcast, and Surveillance systems

ASSUMPTION: Although not explicitly stated, the role likely benefits from additional technical knowledge of cutting-edge networking solutions to effectively support partners.

💰 Compensation & Benefits

Salary Range: Not specified; typically competitive within the technology industry for similar roles.

Benefits:

• Comprehensive health insurance
• Retirement savings plans (e.g., 401(k))
• Flexible working conditions and support for ongoing professional development

Working Hours: 40-hour workweek with possible flexibility depending on partner needs.

ASSUMPTION: Benefits are assumed to align with industry standards including health and retirement benefits based on company size and industry norm.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development, specializing in cloud networking solutions.

Company Size: 1,001-5,000 employees; offers a balanced environment of substantial resources and agility.

Founded: 1996; has a rich history of innovation in networking technology.

Company Description:

• Leader in cloud networking focused on connecting devices, applications, and people.
• Innovative use of machine learning, AI, analytics, and automation.
• Trusted by over 50,000 global customers.

Company Specialties:

• Cloud Management
• Network Automation
• Data Center Innovations

Company Website: Extreme Networks

ASSUMPTION: The company values innovation and inclusion, as evidenced by their broad technological focus and emphasis on an inclusive workplace culture.

📊 Role Analysis

Career Level: Mid to senior level, given the requirement of 5-10 years of experience.

Reporting Structure: Likely reports to a senior manager or director within the partner management or sales division.

Work Arrangement: Fully remote, offering flexibility in managing work-life balance.

Growth Opportunities:

• Potential for advancement to senior management positions.
• Opportunity to influence broader company strategy through key partnerships.
• Access to professional development resources and industry conferences.

ASSUMPTION: Assumes the role offers substantial career growth potential, especially within the rapidly evolving tech industry.

🌍 Location & Work Environment

Office Type: Remote work arrangement; office presence likely not required but optional.

Office Location(s): Main headquarters in Morrisville, NC, with additional offices in San Jose, CA, and Salem, NH if physical presence is ever required.

Geographic Context:

• Access to diverse market opportunities due to a broad customer base.
• Remote work eliminates geographic barriers to talent recruitment.
• Potential for occasional travel to partner locations and industry events.

Work Schedule: Standard working hours with flexibility for travel and partner meetings.

ASSUMPTION: Work environment is assumed to promote work-life balance with the flexibility afforded by a remote setup and flexible hours.

💼 Interview & Application Insights

Typical Process:

• Initial application review and screening.
• First round of interviews with HR or hiring manager.
• Technical or role-specific interviews with team leads.
• Final round interviews with executive management or department head.

Key Assessment Areas:

• Technical expertise in applicable network solutions and technologies.
• Ability to manage and grow partner relationships effectively.
• Strategic thinking and business development skills.

Application Tips:

• Highlight experience with AV, Broadcast, or Surveillance technologies.
• Showcase successful management of partner relationships and business growth.
• Prepare to discuss recent industry trends and their impact on networking solutions.

ATS Keywords: Partner Account Management, Business Development, Network Solutions, AV Systems, Broadcast Systems, Surveillance Systems

ASSUMPTION: The application process likely involves typical screening and multiple interview stages to assess a candidate's technical and strategic capabilities.

🛠️ Tools & Technologies

• Cloud-driven networking tools
• Integration platforms for network solutions
• Customer relationship management (CRM) systems

ASSUMPTION: Candidates should be familiar with cloud-based technologies and CRM tools to align with the company’s technological framework.

👔 Cultural Fit Considerations

Company Values:

• Inclusion and diversity
• Innovation and technological advancement
• Commitment to customer success

Work Style:

• Collaborative and team-oriented
• Flexible with a results-driven mindset
• Adaptable to the fast-paced tech environment

Self-Assessment Questions:

• How have you contributed to growing a strategic partnership in the past?
• What strategies do you employ to stay updated on industry trends?
• Can you describe a challenging partner relationship and how you managed it?

ASSUMPTION: Cultural fit requires an alignment with the company’s values around inclusive collaboration and technological innovation.

⚠️ Potential Challenges

• Navigating complex integration demands between partners and Extreme's solutions.
• Maintaining productivity and engagement in a remote work environment.
• Meeting the diverse needs and expectations of partners across different industries.
• Keeping up with rapid technological advancements in networking solutions.

ASSUMPTION: Professional challenges are likely tied to the dynamic nature of the tech industry and the complexity of managing diverse partner relationships.

📈 Similar Roles Comparison

• Greater focus on strategic partnerships compared to standard account management roles.
• Requires specialized knowledge in AV, Broadcast, and Surveillance systems unlike broader account management positions.
• Stronger emphasis on cross-functional collaboration and technical integration.

ASSUMPTION: This role is focused on strategic partnerships and technical integration, setting it apart from more general account management positions.

📝 Sample Projects

• Development of a joint marketing campaign with a key partner.
• Integration project involving Extreme solutions with a partner's technology stack.
• Facilitation of a webinar series to educate partners on new product offerings.

ASSUMPTION: Sample projects are indicative of the strategic and technical collaboration nature of the role.

❓ Key Questions to Ask During Interview

• What are the current strategic priorities for Extreme Networks in relation to partner management?
• How does the company support the continuous professional development of its employees?
• Can you provide examples of successful partnerships and the key factors that contributed to their success?
• How does Extreme Networks navigate the challenges of a rapidly changing technological environment?
• What KPIs are used to measure the success of partners and how are they evaluated?

ASSUMPTION: These questions aim to provide clarity on role expectations, company strategy, and professional growth within Extreme Networks.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume to emphasize relevant experience and skills.
• Craft a cover letter highlighting your strategic management capabilities.
• Gather any references from previous roles that reflect your abilities in partner account management.
• Prepare for potential interviews by researching Extreme Networks and their market position.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.