Strategic Partnerships Compliance Manager

📌 Core Information

🔹 Job Title: Strategic Partnerships Compliance Manager

🔹 Company: Medallion Bank

🔹 Location: Salt Lake City, Utah (Hybrid)

🔹 Job Type: Hybrid

🔹 Category: Banking & Finance

🔹 Date Posted: 2025-06-23

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid (2-3 days on-site)

🚀 Job Overview

Key aspects of this role include:

• Overseeing contractual and regulatory compliance for the Bank’s Strategic Partner relationships
• Managing compliance programs and reporting to executive management
• Ensuring adherence to federal and state regulations
• Collaborating with Strategic Partner Managers and internal teams
• Staying updated on regulatory changes and communicating them effectively

ASSUMPTION: This role requires a strong understanding of consumer lending regulations and a proven track record in compliance management within the financial industry.

📋 Key Responsibilities

✅ Serve as the primary contact for compliance-related information and activities for assigned Strategic Partner Programs

✅ Guide assigned Strategic Partner Programs through building and maintaining a quality Compliance Management System

✅ Execute the Bank’s 2nd line CMS for assigned Strategic Partner Programs (Risk Assessment, Monitoring & Testing, Issue Management, Complaints, etc.)

✅ Report to Executive Management and inform support teams of key developments related to regulatory compliance at assigned Strategic Partner Programs

✅ Ensure that existing and proposed Bank and Strategic Partner Program business practices, policies, procedures, loan pricing, origination software systems, marketing materials, customer correspondence, documents, and disclosures comply with federal and state regulations

✅ Stay abreast of federal and state regulatory changes related to consumer lending and privacy and ensure those changes are communicated to and addressed by Bank management and Strategic Partners

✅ Assist in addressing internal and external audit findings and help prepare responses as requested

✅ Support Business Development in launching new products by helping SPs understand requirements for launch, documenting the key compliance risks associated with prospective SPs, and communicating and collaborating across internal functions to ensure smooth launch

✅ Assist in resolving findings of audits, testing, and examinations if any

✅ Help the Bank comply with BSA/AML requirements for SP activities

✅ Provide regulatory guidance in response to questions in a way that relevant stakeholders and SPs can understand the risks

✅ Review and approve customer-facing correspondence, including marketing material

✅ Oversee risk management and risk assessment processes for assigned SP(s), including conducting and documenting comprehensive risk assessments to understand and address areas of elevated risk

✅ Seek to appropriately balance the Bank’s desire to grow and enhance profitability of its SP programs with the need to manage consumer protection risk

✅ Ensure that SPs are compliant with all regulatory compliance-related requirements of their agreements with the Bank

✅ Assist with ongoing relationship management for SP programs, including maintaining comprehensive knowledge of the SPs’ product offerings, sales promotions, marketing materials, business operations, credit underwriting, and compliance management system

✅ Perform other duties as assigned

ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor’s degree or equivalent work experience required

Experience: 3+ years of equivalent work experience with consumer lending required. Compliance manager experience at a financial institution or examiner experience with a financial regulatory agency (FDIC or UDFI) required

Required Skills:

• Proficient knowledge of federal banking laws applicable to consumer lending
• Excellent written and verbal communication skills
• Strong interpersonal and teamwork skills
• Ability to analyze complex issues with strong attention to detail
• Skill in coordinating with other departments to accomplish mutual goals between the Bank and its SPs
• Assertive self-starter, highly organized, and able to work independently to finish assigned projects

Preferred Skills:

• Certified Regulatory Compliance Manager, Certified Anti-Money Laundering Specialist, Certified Enterprise Risk Professional, or similar certification
• Experience with consumer lending software systems
• Familiarity with regulatory compliance management systems

ASSUMPTION: A strong preference will be given to candidates with relevant certifications and experience in consumer lending and regulatory compliance.

💰 Compensation & Benefits

Salary Range: $75,000 - $100,000 per year (Based on industry standards for similar roles in Utah)

Benefits:

• Comprehensive benefits including medical, dental, vision, disability, and life insurance
• 401K with a company match
• PTO including 11 federal paid holidays off, vacation time, and sick time
• Financial Wellness Program
• Volunteer Opportunities
• Hybrid Work Schedule for positions that qualify

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in Utah. The actual salary may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Medallion Bank specializes in providing consumer loans for the purchase of recreational vehicles, boats, and home improvements, and offering loan origination services to fintech partners. The Bank works directly with thousands of dealers, contractors, and financial service providers serving their customers throughout the United States.

Company Size: Medallion Bank has 51-200 employees, which is considered a mid-sized company. This size allows for a more personal work environment while still offering the resources and opportunities of a larger organization.

Founded: Medallion Bank was founded in 2003 and has since grown to become a leading provider of consumer loans and loan origination services in the United States.

Company Description:

• Medallion Bank is an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, and home improvements
• The Bank works directly with thousands of dealers, contractors, and financial service providers serving their customers throughout the United States
• Medallion Bank is a small company with a big impact, recognized for its excellent employee culture and work-life balance

Company Specialties:

• Recreational Lending
• Home Improvement Lending
• Strategic Partnerships

Company Website: http://www.medallionbank.com

ASSUMPTION: Medallion Bank is a well-established company with a strong reputation in the consumer lending industry. It values its employees and offers a comprehensive benefits package and a positive work environment.

📊 Role Analysis

Career Level: This role is at the mid-career level, requiring a combination of relevant experience and specific skills to be successful

Reporting Structure: The Strategic Partnerships Compliance Manager reports directly to the Chief Compliance Officer and works closely with Strategic Partner Managers and internal teams

Work Arrangement: This role is a hybrid position, requiring 2-3 days on-site at the company's headquarters in Salt Lake City, Utah

Growth Opportunities:

• Proven performers in this role may have the opportunity to advance to senior compliance management positions within the company
• Medallion Bank's focus on strategic partnerships may present opportunities for the right candidate to take on additional responsibilities and grow within the organization

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance within the company and take on additional responsibilities as the strategic partnerships program expands.

🌍 Location & Work Environment

Office Type: Medallion Bank's headquarters is a modern, professional office environment located in Salt Lake City, Utah

Office Location(s): 1100 East 6600 South, Suite 510, Salt Lake City, UT 84121, US

Geographic Context:

• Salt Lake City, Utah, is a mid-sized metropolitan area with a population of approximately 1.2 million people
• The city offers a high quality of life, with affordable housing, short commute times, and a wide range of cultural and recreational activities
• Utah is known for its outdoor recreation opportunities, with easy access to mountains, national parks, and other natural attractions

Work Schedule: This role follows a hybrid work arrangement, with 2-3 days on-site at the company's headquarters and the remaining days working remotely

ASSUMPTION: The hybrid work arrangement offers the best of both worlds, allowing employees to enjoy the benefits of working from home while still having the opportunity to collaborate and connect with colleagues in the office.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR department
• In-depth interview with the hiring manager and relevant team members
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Regulatory compliance knowledge and experience
• Problem-solving skills and the ability to manage multiple projects simultaneously
• Excellent communication and interpersonal skills
• Attention to detail and strong organizational skills
• Cultural fit and alignment with Medallion Bank's values and work environment

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Be prepared to discuss your understanding of consumer lending regulations and regulatory compliance management
• Demonstrate your ability to manage multiple projects and prioritize tasks effectively
• Showcase your strong communication and interpersonal skills throughout the interview process
• Research Medallion Bank and be ready to discuss how your career goals align with the company's mission and values

ATS Keywords: Consumer Lending, Regulatory Compliance, Strategic Partnerships, Compliance Management, Risk Assessment, Banking & Finance

ASSUMPTION: The interview process for this role will focus on assessing the candidate's regulatory compliance knowledge, problem-solving skills, and cultural fit with Medallion Bank.

🛠️ Tools & Technologies

• Consumer lending software systems
• Regulatory compliance management systems
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Project management tools (e.g., Asana, Trello, Jira)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The tools and technologies required for this role are standard for the consumer lending and regulatory compliance industries. Familiarity with these tools is expected, and proficiency may be preferred.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Excellence
• Collaboration
• Innovation
• Customer Focus

Work Style:

• Medallion Bank values a positive, team-oriented work environment
• The company encourages open communication, collaboration, and a willingness to learn and adapt
• Employees are expected to be self-motivated, proactive, and able to work independently when needed

Self-Assessment Questions:

• Do you have a strong understanding of consumer lending regulations and a proven track record in regulatory compliance management?
• Are you able to manage multiple projects simultaneously and prioritize tasks effectively?
• Do you have excellent communication and interpersonal skills, with the ability to work well in a team or individually?
• Are you comfortable working in a hybrid work environment, with a balance of on-site and remote work?
• Do you share Medallion Bank's values and work style, and are you excited about the opportunity to contribute to the company's mission?

ASSUMPTION: Medallion Bank values a positive, team-oriented work environment, and candidates who demonstrate a strong understanding of consumer lending regulations, excellent communication skills, and a willingness to learn and adapt will be a strong fit for this role.

⚠️ Potential Challenges

• Managing multiple projects and priorities simultaneously may be challenging at times
• Keeping up-to-date with regulatory changes and ensuring compliance with federal and state regulations can be complex and time-consuming
• Working in a hybrid environment may require additional self-discipline and time management skills
• Balancing the Bank’s desire to grow and enhance profitability of its SP programs with the need to manage consumer protection risk may present ethical dilemmas

ASSUMPTION: These challenges can be overcome with strong organizational skills, attention to detail, and a commitment to staying updated on regulatory changes and best practices in consumer lending and regulatory compliance.

📈 Similar Roles Comparison

• This role is similar to a Compliance Manager or Regulatory Compliance Manager position in the consumer lending industry
• However, this role focuses specifically on strategic partnerships, requiring additional skills in relationship management, risk assessment, and collaboration with internal teams and strategic partners
• Career paths for this role may include advancement to senior compliance management positions within the company or transitioning to a similar role in a larger financial institution

ASSUMPTION: While this role shares similarities with other compliance management positions, its focus on strategic partnerships and relationship management sets it apart and offers unique growth and development opportunities.

📝 Sample Projects

• Conducting a comprehensive risk assessment for a new strategic partner program
• Developing and implementing a compliance management system for an existing strategic partner program
• Reviewing and approving customer-facing correspondence, including marketing materials, for a strategic partner program

ASSUMPTION: These sample projects illustrate the range of responsibilities and tasks associated with this role, from risk assessment and compliance management to customer-facing communication and relationship management.

❓ Key Questions to Ask During Interview

• Can you describe the typical workload and priorities for this role on a day-to-day basis?
• How does the company support the professional development and growth of its employees in this role?
• What are the key challenges facing the strategic partnerships program, and how can this role contribute to addressing them?
• How does the company ensure that its strategic partners maintain high standards of consumer protection and regulatory compliance?
• What is the company's approach to work-life balance, and how does this role fit into that approach?

ASSUMPTION: Asking these questions will help you better understand the day-to-day responsibilities, growth opportunities, and work-life balance for this role at Medallion Bank.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for your interview by researching Medallion Bank and brushing up on your knowledge of consumer lending regulations and regulatory compliance management
• Be ready to discuss your ability to manage multiple projects and prioritize tasks effectively
• Follow up with the hiring manager within 24 hours of your interview to express your interest in the role and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.