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Supervisor-Marketing

Careers at Marriott
Full-time
On-site
Qingdao, Shandong, China
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Supervisor - Marketing

πŸ”Ή Company: Marriott International

πŸ”Ή Location: Qingdao, Shandong, China

πŸ”Ή Job Type: Full time

πŸ”Ή Category: Hospitality

πŸ”Ή Date Posted: 2025-07-14

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Promoting Marriott's brand image internally and externally
  • Maximizing revenue through effective sales techniques
  • Communicating with potential owners to set up preview package sales and tours
  • Ensuring guests meet eligibility requirements for preview package sales and tours
  • Determining and giving complimentaries to guests as gifts for their patronage
  • Performing general office duties to support Sales & Marketing
  • Assisting management in training, evaluating, counseling, and motivating employees

ASSUMPTION: This role involves a mix of sales, marketing, and management responsibilities, requiring strong communication and interpersonal skills.

πŸ“‹ Key Responsibilities

βœ… Promote Marriott's brand image internally and externally

βœ… Use sales techniques to maximize revenue while maintaining guest loyalty

βœ… Communicate with potential owners via telephone to set up preview package sales/tours

βœ… Encourage guests or callers to purchase or schedule preview package sales/tours

βœ… Explain details and requirements related to attending a sales presentation

βœ… Verify that individuals meet eligibility requirements for preview package sales/tours

βœ… Determine and give complimentaries to guests as gifts for their patronage

βœ… Perform general office duties to support Sales & Marketing

βœ… Assist management in training, evaluating, counseling, and motivating employees

βœ… Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process

ASSUMPTION: This role requires a balance of sales, customer service, and management skills, with a focus on maintaining high guest satisfaction and driving revenue growth.

🎯 Required Qualifications

Education: High school diploma or G.E.D. equivalent

Experience: At least 1 year of related work experience

Required Skills:

  • Strong communication skills
  • Proven sales techniques
  • Excellent customer service skills
  • Ability to multitask and prioritize workload
  • Proficiency in Microsoft Office Suite
  • Fluency in English and Mandarin Chinese

Preferred Skills:

  • Previous experience in hospitality or sales
  • Experience with customer relationship management (CRM) software
  • Knowledge of Marriott's brands and properties

ASSUMPTION: While a high school diploma or G.E.D. is the minimum requirement, candidates with relevant work experience and transferable skills may be considered.

πŸ’° Compensation & Benefits

Salary Range: Industry standards for a Marketing Supervisor role in Qingdao, China, with 0-2 years of experience typically range from Β₯180,000 to Β₯250,000 per year. This estimate is based on market research and may vary depending on individual qualifications and company-specific factors.

Benefits:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off (vacation, sick, and holidays)
  • Employee discounts on Marriott hotel stays and food and beverage outlets
  • Opportunities for career growth and development

Working Hours: Full-time position, typically working 40 hours per week, with the possibility of overtime or weekend work as needed.

ASSUMPTION: The provided salary range is an estimate based on market research and may vary depending on individual qualifications and company-specific factors.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Marriott International is part of the global hospitality industry, offering a wide range of hotel brands and vacation ownership resorts.

Company Size: Marriott International employs over 205,000 associates worldwide, making it a large corporation with extensive resources and opportunities for career growth.

Founded: Marriott International was founded in 1927 by J. Willard and Alice S. Marriott, starting with a root beer stand in Washington, D.C.

Company Description:

  • Marriott International is a leading global hospitality company with over 9,000 properties across 30 brands in 141 countries and territories.
  • The company is committed to hiring a diverse workforce and sustaining an inclusive culture, providing equal opportunity to all associates.
  • Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

Company Specialties:

  • Hospitality
  • Lodging
  • Business Travel
  • Travel
  • Hotels
  • CSR
  • Sustainability
  • DEI

Company Website: http://www.marriott.com

ASSUMPTION: Marriott International's global presence and diverse portfolio of brands offer unique opportunities for career growth and development within the hospitality industry.

πŸ“Š Role Analysis

Career Level: This role is typically considered an entry-level to mid-level position within the marketing and sales department of a hospitality company.

Reporting Structure: The Marketing Supervisor may report directly to the Marketing Manager or Director of Marketing and oversee a team of marketing associates or coordinators.

Work Arrangement: This role is on-site, with the possibility of occasional remote work or hybrid arrangements, depending on the specific needs of the property or department.

Growth Opportunities:

  • Advancement to a Marketing Manager or Director role within Marriott International
  • Transition to a different department or brand within the company
  • Opportunities to work at various Marriott properties worldwide

ASSUMPTION: This role offers opportunities for career growth and development within the hospitality industry, with potential paths to management and leadership positions.

🌍 Location & Work Environment

Office Type: Marriott International's Qingdao office is a corporate environment, with a professional and collaborative work culture.

Office Location(s): 10400 Fernwood Road, Bethesda, MD 20817, US

Geographic Context:

  • Qingdao is a major city in the Shandong province of China, with a population of over 9 million people.
  • The city is known for its beaches, seafood, and beer, as well as its historical and cultural attractions.
  • Qingdao has a humid subtropical climate, with mild winters and hot, humid summers.

Work Schedule: The work schedule for this role is typically Monday through Friday, with the possibility of overtime or weekend work as needed.

ASSUMPTION: Working in Qingdao offers a unique blend of cultural experiences and professional opportunities, with a vibrant city life and a rich history.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Background check and reference check
  • Job offer

Key Assessment Areas:

  • Communication skills
  • Sales techniques
  • Customer service skills
  • Problem-solving abilities
  • Cultural fit and alignment with Marriott's values

Application Tips:

  • Tailor your resume to highlight relevant skills and experiences for this role
  • Prepare a cover letter that demonstrates your enthusiasm for the position and Marriott International
  • Research Marriott's brands and properties to show your familiarity with the company
  • Prepare examples of your sales and customer service experiences to discuss during the interview

ATS Keywords: Marketing, Sales, Customer Service, Hospitality, Marriott, Brand Awareness, Revenue Growth, Guest Relations, Office Duties, Teamwork, Training, Coaching

ASSUMPTION: The application process for this role may vary depending on the specific needs of the property or department, and candidates should be prepared for a thorough assessment of their skills and qualifications.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Customer Relationship Management (CRM) software (e.g., Salesforce, Microsoft Dynamics)
  • Social media platforms (e.g., Facebook, Instagram, Twitter)
  • Email marketing platforms (e.g., Mailchimp, Constant Contact)

ASSUMPTION: Familiarity with industry-standard marketing and sales tools is essential for success in this role, and candidates should be prepared to demonstrate their proficiency in these areas.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Put People First
  • Act with Integrity Always
  • Pursue Excellence
  • Embrace Change
  • Work Together

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on revenue growth
  • Adaptable and responsive to change
  • Professional and customer-focused

Self-Assessment Questions:

  • How do you demonstrate Marriott's core values in your daily work?
  • Can you provide an example of a time when you had to adapt to a significant change in your work environment?
  • How do you prioritize and manage multiple tasks and responsibilities?

ASSUMPTION: Candidates should be prepared to demonstrate their alignment with Marriott's core values and work style, as well as their ability to thrive in a dynamic and collaborative work environment.

⚠️ Potential Challenges

  • Managing a high volume of sales calls and tours
  • Meeting and exceeding revenue targets
  • Balancing sales and customer service responsibilities
  • Adapting to a fast-paced and ever-changing work environment
  • Working with a diverse team and customer base

ASSUMPTION: This role may present unique challenges related to sales targets, customer service, and adaptability, requiring strong communication and interpersonal skills to succeed.

πŸ“ˆ Similar Roles Comparison

  • Marketing Coordinator: Typically entry-level, focused on supporting marketing campaigns and events
  • Marketing Manager: Oversees marketing strategies and teams, with more responsibility for budgeting and planning
  • Sales Manager: Focuses on driving revenue growth through sales techniques and customer acquisition

ASSUMPTION: This role offers a unique blend of marketing and sales responsibilities, with opportunities for career growth and development within the hospitality industry.

πŸ“ Sample Projects

  • Developing and executing a marketing campaign to promote a new Marriott property
  • Analyzing sales data to identify trends and opportunities for revenue growth
  • Coordinating and leading a team of marketing associates to plan and execute a promotional event

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for success in this role, with a focus on marketing, sales, and team management.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does this role support the overall marketing and sales strategy for the property?
  • What opportunities are there for professional development and growth within the company?
  • How does the company support work-life balance for its employees?
  • What is the team structure and dynamic like within the marketing and sales department?

ASSUMPTION: Asking thoughtful and relevant questions during the interview process demonstrates your interest in the role and commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the online application portal
  • Tailor your resume to highlight your relevant skills and experiences for this role
  • Prepare a cover letter that demonstrates your enthusiasm for the position and Marriott International
  • Research Marriott's brands and properties to show your familiarity with the company
  • Prepare examples of your sales and customer service experiences to discuss during the interview
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.