📌 Core Information
🔹 Job Title: Supervisor, Marketing In House
🔹 Company: Travel + Leisure Co.
🔹 Location: Long Beach, California, United States
🔹 Job Type: Full-Time
🔹 Category: Hospitality
🔹 Date Posted: June 20, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Overseeing daily operations and productivity of the In-House Marketing Team
- Direct supervision of In-House Marketing staff, including hiring, training, and performance management
- Maintaining total site marketing penetration standards and running reports
- Coordinating with In-House and Front Line sales management
- Resolving tour status issues and maintaining departmental supplies
ASSUMPTION: This role requires strong leadership, communication, and organizational skills to effectively manage the In-House Marketing Team and maintain high marketing penetration standards.
📋 Key Responsibilities
✅ Direct supervision of In-House Marketing staff: interview, hire, train, plan, assign, and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary (45% time)
✅ Maintain total site marketing penetration standards and run daily and weekly reports (30% time)
✅ Coordinate with In-House and Front Line sales management regarding tour seats, potential tour flow, and new/changes in marketing programs (10% time)
✅ Maintain copies of invitations and daily tour manifests; resolve tour status issues and order departmental supplies (10% time)
✅ Other duties as assigned (5% time)
ASSUMPTION: This role involves a mix of administrative tasks, team management, and coordination with other departments, requiring strong multitasking and organizational skills.
🎯 Required Qualifications
Education: High School Diploma, GED, or equivalent
Experience: Two (2) years of marketing experience, primarily in the vacation ownership industry
Required Skills:
- Excellent verbal and written communication skills
- Ability to effectively coach, counsel, and motivate direct reports
- Ability to provide exceptional customer service
- Ability to efficiently multi-task
- Ability to negotiate effectively
- Working knowledge of marketing databases
- Ability to recruit, train, and develop employees
- Ability to lead by example
- Detail-oriented and accurate
- Demonstrated problem-solving ability
Preferred Skills:
- Working knowledge of company systems such as Mainframe, Focus, and CRS
ASSUMPTION: While a high school diploma is the minimum requirement, candidates with relevant marketing experience and strong leadership skills are encouraged to apply.
💰 Compensation & Benefits
Salary Range: $77,969 per year, plus incentive earnings reasonably ranging from $11,000 to $40,000 annually, depending upon individual performance and site targets
Benefits:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off (12 vacation days and 6 holidays per year)
- Sick leave
- Wish day paid time
- 401k with employer match
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
Working Hours: Full-time, Monday-Friday, with some flexibility based on business needs
ASSUMPTION: The salary range and benefits package are competitive for the hospitality industry and reflect the role's responsibilities and required qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Hospitality, specifically vacation ownership and membership travel
Company Size: 10,001+ employees
Founded: Not specified
Company Description:
- Travel + Leisure Co. is the world’s leading vacation ownership and membership travel company
- Offers more than six million vacations to travelers every year
- Provides quality, flexibility, and value to more than 800,000 timeshare owners
Company Specialties:
- Vacation ownership
- Membership travel
- Timeshare exchange
Company Website: https://www.travelandleisureco.com
ASSUMPTION: Travel + Leisure Co. is a well-established company in the hospitality industry, offering a wide range of vacation and travel services.
📊 Role Analysis
Career Level: Mid-level management
Reporting Structure: Reports directly to the In-House Marketing Manager
Work Arrangement: On-site, full-time position with some flexibility based on business needs
Growth Opportunities:
- Potential advancement to Marketing Manager or similar roles
- Expansion of leadership and management skills
- Increased knowledge of the vacation ownership industry
ASSUMPTION: This role offers opportunities for professional growth and development within the company and the hospitality industry.
🌍 Location & Work Environment
Office Type: Corporate office
Office Location(s): Long Beach, California
Geographic Context:
- Long Beach is located in Southern California, approximately 20 miles south of Los Angeles
- The city offers a mix of urban and suburban environments, with a population of around 465,000 people
- Long Beach is known for its beaches, museums, and cultural attractions
Work Schedule: Monday-Friday, 8:00 AM to 5:00 PM, with some flexibility based on business needs
ASSUMPTION: Long Beach offers a pleasant work environment with a mix of urban and suburban amenities, and the work schedule provides a good balance between work and personal life.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with the In-House Marketing Manager
Key Assessment Areas:
- Communication and leadership skills
- Problem-solving abilities
- Industry knowledge and experience
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight relevant marketing experience and skills
- Prepare examples of your leadership and problem-solving abilities
- Research the company and the role to demonstrate your interest and understanding
ATS Keywords: Marketing Supervisor, In-House Marketing, Team Management, Marketing Penetration, Sales Coordination, Tour Operations, Marketing Databases
ASSUMPTION: The application process is straightforward, and successful candidates will demonstrate strong leadership, communication, and problem-solving skills, as well as a solid understanding of the vacation ownership industry.
🛠️ Tools & Technologies
- Marketing databases (e.g., Mainframe, Focus, CRS)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Familiarity with marketing databases and project management tools is beneficial for this role, as they are commonly used in the hospitality industry.
👔 Cultural Fit Considerations
Company Values:
- Putting the world on vacation
- Exceeding expectations
- Acting with integrity
- Collaborating with passion
- Continuously learning and improving
Work Style:
- Fast-paced and dynamic environment
- Strong focus on teamwork and collaboration
- Results-driven and goal-oriented
- Opportunities for professional growth and development
Self-Assessment Questions:
- Do you have strong leadership and communication skills?
- Are you comfortable working in a fast-paced, dynamic environment?
- Do you thrive in a collaborative, team-oriented work culture?
- Are you results-driven and focused on achieving goals?
ASSUMPTION: Successful candidates will demonstrate strong leadership, communication, and problem-solving skills, as well as a strong fit with the company's values and work style.
⚠️ Potential Challenges
- Managing a team in a fast-paced, dynamic environment
- Meeting and maintaining high marketing penetration standards
- Coordinating with multiple departments and stakeholders
- Resolving tour status issues and maintaining departmental supplies
ASSUMPTION: While this role offers numerous opportunities for professional growth and development, it also presents several challenges that require strong leadership, communication, and organizational skills.
📈 Similar Roles Comparison
- This role is similar to other marketing supervisor positions in the hospitality industry, with a focus on team management and marketing penetration
- However, this role is unique in its focus on the vacation ownership industry and the specific responsibilities related to in-house marketing
- Career progression in this role may lead to marketing manager or similar positions within the company or the broader hospitality industry
ASSUMPTION: While this role shares similarities with other marketing supervisor positions, its unique focus on the vacation ownership industry and in-house marketing sets it apart and offers distinct opportunities for professional growth and development.
📝 Sample Projects
- Developing and implementing a new marketing program to increase tour bookings
- Conducting a comprehensive review of marketing databases and recommending improvements to enhance data accuracy and efficiency
- Leading a team project to improve tour flow and reduce wait times for guests
ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that the Supervisor, Marketing In House may undertake, showcasing the role's focus on leadership, problem-solving, and process improvement.
❓ Key Questions to Ask During Interview
- Can you describe a typical day or week in this role?
- How does this role support the company's overall marketing strategy?
- What opportunities are there for professional growth and development within the company?
- How does the company support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
ASSUMPTION: Asking these questions will help applicants better understand the role's day-to-day responsibilities, the company's culture, and the opportunities for professional growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant marketing experience and skills
- Prepare examples of your leadership and problem-solving abilities
- Research the company and the role to demonstrate your interest and understanding
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
