π Core Information
πΉ Job Title: SVP, Group Account Director
πΉ Company: Omnicom Health
πΉ Location: New York, NY
πΉ Job Type: On-site
πΉ Category: Marketing Services
πΉ Date Posted: June 11, 2025
πΉ Experience Level: 10+ years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Managing client relationships and leading account teams
- Contributing to the agency's overall strategy and culture
- Mentoring staff to achieve their potential
- Managing multiple brands/accounts totaling $10MM+ with minimal oversight
- Managing large, multi-disciplinary teams consisting of 10-20 professionals
ASSUMPTION: This role requires a well-seasoned healthcare marketing professional with a wide-ranging body of knowledge in various therapeutic areas and strong leadership skills.
π Key Responsibilities
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Serve as the primary owner of overall Account relationship
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Lead the team in ensuring both short-term and long-term initiatives are on track in terms of timing, budget, and strategy
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Establish high bar of Client Love for team to aspire to
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Ensure that all Agency work represents the best we have to offer -- strategically sound, arresting creative, and error-free
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Maintain each clientβs respect and confidence as a trusted advisor and confidant offering an open ear, sound judgment, proven business acumen and a range of relevant approaches to various issues and opportunities
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Demonstrate confidence, authority and level-headed decision-making to the client as the agencyβs leadership voice on assigned accounts
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Anticipate and address potential client relationship or revenue issues, advising agency management in time for the agency to act proactively
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Manage client relationships two levels above day-to-day client
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Understand and represent all agency disciplines
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Stand in for Director of Client Services on ad-hoc basis (e.g. to deliver capabilities to new business prospect, pacify upset senior client, etc.)
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Manage internal and external crises with no supervision
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Keep abreast of marketing/advertising and brand-specific trends in order to offer added-value to the client/creative product
ASSUMPTION: This role requires strong communication skills, strategic thinking, and the ability to manage multiple projects and teams effectively.
π― Required Qualifications
Education: Bachelor of Arts or Sciences. MBA or Master's is a plus
Experience: 10-15 years experience in pharmaceutical sector or professional services with a successful track record of managing multiple brands/accounts totaling $10MM+ with minimal oversight
Required Skills:
- Client Management
- Leadership
- Teamwork
- Strategic Thinking
- Business Development
- Financial Management
- Communication Skills
- Mentoring
- Crisis Management
- Marketing Knowledge
- Project Management
- Networking
- Creative Problem Solving
- Relationship Building
- Analytical Skills
- Digital Innovation
- Data Mastery
Preferred Skills:
- Industry-specific knowledge
- Fluency in multiple languages
ASSUMPTION: Candidates should have a proven track record of managing significant accounts and strong leadership skills.
π° Compensation & Benefits
Salary Range: $225,000 to $240,000
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
- Tuition reimbursement
- Gym membership reimbursement
- Employee discounts on various services
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range is based on industry standards for similar roles and experience levels. Benefits are typical for a company of this size and industry.
π Applicant Insights
π Company Context
Industry: Marketing Services
Company Size: 1,001-5,000 employees
Founded: 1986 (Omnicom Group, Omnicom Health's parent company)
Company Description:
- Omnicom Health is the worldβs largest, most multi-specialty healthcare communications network
- Unites leading agencies across every stage of the healthcare journey, from discovery to access, awareness to action
- Drives transformative technology, data-driven insights, and smarter, faster ways to drive better outcomes for all
Company Specialties:
- Pharmaceutical marketing
- Healthcare communications
- Brand strategy and development
- Creative services
- Media planning and buying
- Public relations
- Digital and social media marketing
- Data analytics and insights
Company Website: www.omnicomhealthgroup.com
ASSUMPTION: Omnicom Health is a well-established company with a strong reputation in the healthcare communications industry. It offers a wide range of services and has a large global presence.
π Role Analysis
Career Level: Senior leadership
Reporting Structure: Reports directly to the Director of Client Services
Work Arrangement: On-site, full-time
Growth Opportunities:
- Potential to advance to a director or executive-level role within the agency
- Opportunities to work on a variety of client accounts and projects
- Chance to mentor and develop junior team members
ASSUMPTION: This role offers significant growth potential for the right candidate with strong leadership and management skills.
π Location & Work Environment
Office Type: Corporate office
Office Location(s): 200 Varick Street, New York, NY 10014, US
Geographic Context:
- New York, NY is a major hub for the healthcare and marketing industries
- The office is located in the Hudson Yards neighborhood, offering easy access to public transportation and various amenities
- The area is known for its vibrant culture, diverse population, and numerous job opportunities
Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for project needs)
ASSUMPTION: The office environment is fast-paced, collaborative, and dynamic, with a strong emphasis on teamwork and innovation.
πΌ Interview & Application Insights
Typical Process:
- Phone or video screen with the HR department
- In-person or video interview with the hiring manager and/or team members
- Final interview with the Director of Client Services or another senior leader
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Client management skills
- Leadership and teamwork abilities
- Strategic thinking and problem-solving
- Communication and presentation skills
- Industry knowledge and therapeutic expertise
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare for behavioral interview questions that focus on your problem-solving skills, leadership experiences, and client management strategies
- Research the company and industry to demonstrate your knowledge and enthusiasm
- Prepare questions to ask the interviewer about the company culture, team dynamics, and growth opportunities
ATS Keywords: Client Management, Leadership, Teamwork, Strategic Thinking, Business Development, Financial Management, Communication Skills, Mentoring, Crisis Management, Marketing Knowledge, Project Management, Networking, Creative Problem Solving, Relationship Building, Analytical Skills, Digital Innovation, Data Mastery
ASSUMPTION: The application process is competitive, and candidates should be prepared to demonstrate their skills and experiences effectively.
π οΈ Tools & Technologies
- Microsoft Office Suite
- Google Workspace
- Project management software (e.g., Asana, Trello, JIRA)
- CRM software (e.g., Salesforce, HubSpot)
- Marketing automation tools (e.g., Marketo, Pardot)
- Data visualization tools (e.g., Tableau, Power BI)
- Presentation software (e.g., PowerPoint, Keynote)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the client and project needs.
π Cultural Fit Considerations
Company Values:
- Integrity
- Collaboration
- Creativity
- Expertise
- Innovation
- Accountability
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Results-driven and focused on client success
- Adaptable and open to change
- Committed to continuous learning and improvement
Self-Assessment Questions:
- Do you thrive in a fast-paced, collaborative environment?
- Are you comfortable managing multiple projects and teams simultaneously?
- Do you have strong communication and presentation skills?
- Are you able to balance client needs with agency goals and resources?
- Do you have a proven track record of managing significant accounts and leading teams?
ASSUMPTION: Candidates should be able to demonstrate a strong cultural fit with the company's values and work style.
β οΈ Potential Challenges
- Managing multiple clients and projects simultaneously can be challenging and stressful
- Dealing with client crises and difficult situations may be required
- The role may involve extensive travel and long hours, depending on client needs
- The work environment can be fast-paced and demanding, with tight deadlines and high expectations
- Managing a large team and ensuring their professional development can be challenging
ASSUMPTION: Candidates should be prepared to face these challenges and have strategies in place to manage their workload and stress levels effectively.
π Similar Roles Comparison
- This role is similar to a Senior Account Director or Vice President of Client Services in other marketing or advertising agencies
- However, the focus on healthcare and pharmaceutical marketing sets it apart from other roles in the industry
- Career progression may involve moving into a director or executive-level role within the agency or transitioning into a client-side role
ASSUMPTION: Candidates should research similar roles in the industry to understand the career path and growth opportunities.
π Sample Projects
- Developing and implementing a comprehensive marketing strategy for a new pharmaceutical product launch
- Managing a rebranding project for an established healthcare organization
- Leading a cross-functional team to create and execute a targeted digital marketing campaign
- Conducting market research and analysis to inform brand positioning and messaging
- Managing a product recall and crisis communication effort
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role.
β Key Questions to Ask During Interview
- Can you describe the team structure and dynamics for this role?
- How does the agency support the professional development of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the agency approach work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I prepare to face them?
- How does the agency measure the success of its account directors, and what are the expectations for this role?
ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and the company.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare for behavioral interview questions that focus on your problem-solving skills, leadership experiences, and client management strategies
- Research the company and industry to demonstrate your knowledge and enthusiasm
- Prepare questions to ask the interviewer about the company culture, team dynamics, and growth opportunities
- Follow up with the hiring manager or HR department within a week of your interview to express your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.