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Team Lead, Content as a Service

LSEG
Full-time
On-site
London, City of, United Kingdom
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Team Lead, Content as a Service

πŸ”Ή Company: LSEG (London Stock Exchange Group)

πŸ”Ή Location: London, United Kingdom

πŸ”Ή Job Type: Full-time, On-site

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: 2025-04-23

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Leading a centralized content team to ensure alignment with strategic vision and content standards
  • Overseeing the knowledge management process and driving continuous improvement
  • Collaborating with various stakeholders, including Product Owners and functional leads
  • Mentoring and developing a team of content writers to ensure efficiency and quality standards
  • Monitoring content performance across multiple digital channels and optimizing existing content

ASSUMPTION: This role requires a balance of leadership, strategic thinking, and hands-on content management skills. The ideal candidate will have experience in a similar role and a strong track record of thought leadership.

πŸ“‹ Key Responsibilities

βœ… Understand content maintenance and update requirements to support Product Owners in prioritizing changes

βœ… Ensure accuracy and consistency of published content through ongoing development and implementation of strategies and processes

βœ… Maintain a content governance framework to uphold standards and align with the business brand and messaging

βœ… Lead and mentor the content team to deliver the complete knowledge management process

βœ… Encourage development and training of the content team to support knowledge management processes and tools

βœ… Supervise daily operations within the knowledge management process, ensuring timely task completion and thorough quality control checks

βœ… Assess and incorporate new initiatives into existing practices to keep policies and procedures updated

βœ… Evaluate and improve workflows and procedures continuously as the organization grows

βœ… Monitor content performance across multiple digital channels and develop strategies to optimize existing content

βœ… Use data analytics and customer feedback to measure content efficiency and make data-driven recommendations for improvement

βœ… Cultivate strong relationships with service owners to understand their needs and translate them into actionable product requirements

βœ… Collaborate with stakeholders to ensure alignment, gather feedback, and communicate progress clearly

ASSUMPTION: The role involves a mix of strategic planning, hands-on content management, and team leadership. The Team Lead must be comfortable working with various stakeholders and driving continuous improvement.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Communications, Journalism, or a related discipline)

Experience: Proven experience (5-10 years) in a similar role with a track record of thought leadership

Required Skills:

  • Proven experience in content management, updates, and lifecycle management
  • Quality assurance to ensure high content standards
  • Data analysis to report and interpret content change statistics
  • Excellent communication for collaboration with Product Owners and functional leads
  • Project management to deliver services in line with policies and processes
  • Critical thinking to align content management with business goals

Preferred Skills:

  • Experience with content management systems (CMS)
  • Familiarity with data visualization tools
  • Knowledge of the financial services industry

ASSUMPTION: While a Bachelor's degree is required, relevant experience and skills are more important for success in this role. Candidates with a strong portfolio and relevant experience may be considered even if they do not meet the degree requirement.

πŸ’° Compensation & Benefits

Salary Range: Β£60,000 - Β£80,000 per annum (Estimated based on industry standards for a role of this level in London)

Benefits:

  • Healthcare
  • Retirement planning
  • Paid volunteering days
  • Wellbeing initiatives

Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 5:30 PM with flexibility for the role

ASSUMPTION: The salary range is an estimate based on industry standards for a role of this level in London. Actual salary may vary based on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services. LSEG is a global financial markets infrastructure and data provider, driving financial stability, empowering economies, and enabling customers to create sustainable growth.

Company Size: 10,001+ employees. LSEG is a large organization with a global presence, offering a wealth of opportunities for growth and development.

Founded: 1698. LSEG has a rich history and extensive experience in the financial services industry.

Company Description:

  • LSEG is a leading global financial markets infrastructure and data provider.
  • The company's purpose is driving financial stability, empowering economies, and enabling customers to create sustainable growth.
  • LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.

Company Specialties:

  • Capital Markets
  • Post-Trade Services
  • Information Services
  • Technology Services

Company Website: www.lseg.com

ASSUMPTION: LSEG is a large, established organization with a global presence. The company's size and history provide stability and opportunities for growth and development.

πŸ“Š Role Analysis

Career Level: Mid-level to senior. This role offers an opportunity for career progression and leadership development.

Reporting Structure: The Team Lead will report directly to the Head of Content or a similar role within the organization.

Work Arrangement: On-site, full-time. The role may require occasional flexibility to meet project deadlines or attend meetings.

Growth Opportunities:

  • Progression to a senior leadership role within the content team or a related function
  • Expansion of responsibilities to include additional content teams or regions
  • Development of expertise in a specific area of content management or a related field

ASSUMPTION: This role offers significant opportunities for career growth and development within a large, established organization.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with state-of-the-art technology and amenities.

Office Location(s): 10 Paternoster Square, London, England EC4M 7DX, GB

Geographic Context:

  • London is a major global financial hub, offering a vibrant and dynamic work environment.
  • The city is known for its diverse culture, rich history, and numerous attractions.
  • London offers excellent transportation links, making it easy to commute from various parts of the UK and beyond.

Work Schedule: Full-time, typically Monday to Friday, 9:00 AM to 5:30 PM with flexibility for the role

ASSUMPTION: The work environment at LSEG is collaborative and supportive, with a focus on employee development and growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening with the HR department
  • On-site or virtual interview with the hiring manager and/or team members
  • Final interview with the Head of Content or a similar role

Key Assessment Areas:

  • Content management and strategy skills
  • Leadership and team management abilities
  • Communication and collaboration skills
  • Problem-solving and analytical skills

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Provide specific examples of your content management experience and achievements
  • Demonstrate your understanding of LSEG's business and the financial services industry

ATS Keywords: Content Management, Content Strategy, Team Leadership, Stakeholder Collaboration, Data Analysis, Financial Services, LSEG

ASSUMPTION: The application process at LSEG is thorough and competitive. Applicants should take the time to tailor their application materials and prepare thoroughly for interviews.

πŸ› οΈ Tools & Technologies

  • Content management systems (CMS)
  • Data visualization tools
  • Microsoft Office Suite
  • Project management tools (e.g., Asana, Trello, Jira)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the team's preferences and the organization's standards.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity: Upholding the highest ethical standards and acting with honesty and transparency
  • Partnership: Collaborating with customers, colleagues, and stakeholders to deliver exceptional outcomes
  • Excellence: Striving for continuous improvement and delivering outstanding results
  • Change: Embracing innovation and driving progress in the financial services industry

Work Style:

  • Collaborative and team-oriented
  • Focused on delivering results and driving continuous improvement
  • Adaptable and responsive to change
  • Supportive of work-life balance and employee development

Self-Assessment Questions:

  • Do you align with LSEG's core values, and how have you demonstrated these values in your previous roles?
  • How do you approach collaborating with various stakeholders to ensure content aligns with business goals and brand messaging?
  • Can you provide an example of a time when you drove continuous improvement in a content management process or workflow?

ASSUMPTION: LSEG values a diverse and inclusive work environment, and candidates from all backgrounds are encouraged to apply.

⚠️ Potential Challenges

  • Managing a team with varying levels of experience and expertise
  • Balancing strategic planning with hands-on content management tasks
  • Navigating a large, complex organization with multiple stakeholders
  • Keeping up with industry trends and best practices in content management

ASSUMPTION: The Team Lead role at LSEG presents unique challenges and opportunities for growth and development.

πŸ“ˆ Similar Roles Comparison

  • Compared to related roles in other organizations, this role offers a unique blend of strategic planning, hands-on content management, and team leadership responsibilities
  • LSEG's global presence and industry expertise provide a strong platform for career growth and development
  • This role offers the opportunity to work with a diverse range of stakeholders and make a significant impact on the organization's content strategy

ASSUMPTION: While this role shares similarities with other content management positions, its unique blend of responsibilities and LSEG's global presence set it apart.

πŸ“ Sample Projects

  • Developing and implementing a new content governance framework to ensure brand consistency and compliance across multiple digital channels
  • Conducting a content audit and recommending strategic changes to improve user experience and drive engagement
  • Collaborating with Product Owners to prioritize content updates and ensure alignment with business goals and roadmaps

ASSUMPTION: These sample projects illustrate the strategic and hands-on nature of the Team Lead, Content as a Service role at LSEG.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does this role fit into the broader content strategy and roadmap for LSEG?
  • What opportunities are there for growth and development within this role and the content team?
  • How does LSEG support work-life balance and employee well-being?
  • What are the most challenging aspects of this role, and how can I best prepare to succeed in them?

ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for interviews by researching LSEG's business, industry trends, and best practices in content management
  • Follow up with the hiring manager or HR department within one week of your interview to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.