📌 Core Information
🔹 Job Title: Team Lead, Creative Agency Operations
🔹 Company: Success Academy
🔹 Location: New York, NY
🔹 Job Type: Full-Time
🔹 Category: Education Administration Programs
🔹 Date Posted: May 5, 2025
🔹 Experience Level: 7-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving strategic and operational execution for Success Academy's in-house creative team.
- Managing long-term planning, day-to-day execution, and cross-functional alignment to deliver high-impact work.
- Optimizing workflows, processes, and systems to improve efficiency and output.
- Leading and developing a strong operations and project management team.
ASSUMPTION: This role requires a high-performing, strategic leader with a proven track record in operations, project management, or production leadership within a creative or marketing environment.
📋 Key Responsibilities
✅ Drive strategic and operational execution by leading long-term planning, building and refining systems, and ensuring the team stays focused on high-priority work.
✅ Solve problems proactively by identifying bottlenecks, establishing clear timelines, and tracking operational performance closely.
✅ Manage people and resources at scale by forecasting staffing needs, leading and developing a strong operations team, and monitoring team capacity.
✅ Own cross-functional alignment by serving as the key operational bridge between the creative team and other departments, setting clear processes, and creating transparency around ownership, timelines, and deliverables.
✅ Manage the operational budget and vendor relationships by owning the operational budget, tracking ROI, and maintaining strong external relationships.
ASSUMPTION: This role requires a high level of organization, prioritization, and communication skills to manage multiple projects and stakeholders effectively.
🎯 Required Qualifications
Education: Bachelor's degree required, preferably in a related field.
Experience: 7-10 years in operations, project management, or production leadership within a high-performing creative or marketing environment.
Required Skills:
- Proven experience driving complex, fast-paced projects from start to finish with excellence.
- Strong track record of building scalable systems, optimizing workflows, and leading high-output teams.
- Deep understanding of creative production workflows across design, video, content, and digital.
- Highly skilled with project management tools and asset management platforms.
- Strong financial management skills, including budget oversight and vendor contract negotiation.
- Direct, clear communicator with outstanding organizational and prioritization abilities.
Preferred Skills:
- Experience working in the education sector or a related field.
- Fluency in additional languages.
ASSUMPTION: Candidates with experience in education or a related field may have a better understanding of the organization's mission and culture.
💰 Compensation & Benefits
Salary Range: $130,000 - $150,000 per year
Benefits:
- World-class training and mentorship
- Collaborative work environment with passionate colleagues
- Ample growth opportunities within the network
Working Hours: Full-time position, typically 40 hours per week.
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the New York City area.
📌 Applicant Insights
🔍 Company Context
Industry: Success Academy operates in the Education Administration Programs industry, focusing on providing exceptional public education for K-12 students in New York City.
Company Size: Success Academy has 1,001-5,000 employees, providing a large and diverse work environment.
Founded: Success Academy was founded in 2006 and has since grown to serve over 20,000 students across over 50 free public charter schools.
Company Description:
- Success Academy tackles educational inequities by providing exceptional public education for students in New York City.
- The organization offers world-class training and mentorship, a collaborative work environment, and ample growth opportunities.
- Success Academy encourages applications from candidates with diverse backgrounds and majors.
Company Specialties:
- Charter school management and education reform
Company Website: Success Academy Career Page
ASSUMPTION: Success Academy's mission and values focus on providing exceptional education and opportunities for students in underserved communities.
📊 Role Analysis
Career Level: This role is a mid-level leadership position, requiring significant experience and a proven track record in operations, project management, or production leadership.
Reporting Structure: The Team Lead, Creative Agency Operations reports to the Executive of the Creative Agency and works closely with senior leadership and cross-functional partners.
Work Arrangement: This is an on-site, full-time position with typical working hours of 40 hours per week.
Growth Opportunities:
- Leadership roles within Success Academy's network of over 50 free public charter schools.
- Opportunities to work on various projects and initiatives across the organization.
ASSUMPTION: Success Academy's large network of schools and diverse range of projects provide ample opportunities for career growth and development.
🌍 Location & Work Environment
Office Type: Success Academy's headquarters is located in New York, NY, with additional offices and schools throughout the city.
Office Location(s): 95 Pine Street, Floor 6, New York, NY 10005, US
Geographic Context:
- New York City is a large, diverse metropolitan area with a cost of living that is generally higher than the national average.
- The city offers a wide range of cultural, recreational, and professional opportunities.
- Success Academy's schools are located in various neighborhoods throughout the city, serving students from diverse backgrounds.
Work Schedule: The work schedule for this role is typically Monday through Friday, with some flexibility for occasional remote work or adjusted hours as needed.
ASSUMPTION: Working in New York City offers unique opportunities and challenges, with a fast-paced, dynamic work environment and a high cost of living.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the Success Academy Career Page.
- Phone or video screening to assess qualifications and fit for the role.
- In-person or virtual interview with the hiring manager and/or team members to discuss the role in more detail and assess cultural fit.
- Background check and reference check for final candidates.
Key Assessment Areas:
- Experience and track record in operations, project management, or production leadership.
- Problem-solving skills and ability to manage complex projects.
- Communication and interpersonal skills, particularly in a collaborative work environment.
- Alignment with Success Academy's mission and values.
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Demonstrate your understanding of Success Academy's mission and how your background aligns with the organization's goals.
- Prepare for behavioral interview questions that focus on your problem-solving skills, leadership experience, and cultural fit.
ATS Keywords: Operations, Project Management, Production Leadership, Creative Production Workflows, Budget Oversight, Vendor Management, Communication, Organizational Skills, Prioritization, Problem Solving, Team Development, Process Improvement, Strategic Planning, Efficiency, Workflow Optimization, Resource Management, Education, Charter Schools, Nonprofit
ASSUMPTION: Success Academy's application process is designed to assess candidates' qualifications, fit, and alignment with the organization's mission and values.
🛠️ Tools & Technologies
- Project management tools (Asana, Monday, Wrike, etc.)
- Asset management platforms
- Budgeting and financial management tools
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs)
ASSUMPTION: Success Academy uses a variety of tools and technologies to support its operations and creative production workflows.
👔 Cultural Fit Considerations
Company Values:
- High expectations and a commitment to excellence in all aspects of the organization's work.
- Collaboration and a team-oriented approach to problem-solving and decision-making.
- Diversity, equity, and inclusion in all aspects of the organization's operations and student body.
Work Style:
- Fast-paced and dynamic work environment, with a focus on delivering high-quality results quickly.
- Collaborative and team-oriented, with a strong emphasis on communication and coordination across departments and teams.
- Focus on continuous learning and professional development, with opportunities for growth and advancement within the organization.
Self-Assessment Questions:
- Do you have a proven track record of driving complex, fast-paced projects from start to finish with excellence?
- Are you able to thrive in a fast-paced, collaborative work environment with high expectations for performance?
- Do you have a strong commitment to diversity, equity, and inclusion in your personal and professional life?
ASSUMPTION: Success Academy's values and work style require candidates who are highly motivated, organized, and committed to the organization's mission and goals.
⚠️ Potential Challenges
- The fast-paced, dynamic work environment may be challenging for candidates who prefer a more structured or predictable work environment.
- The high expectations for performance and excellence may be stressful for candidates who struggle with self-doubt or imposter syndrome.
- The competitive nature of the education sector may present challenges in terms of securing and maintaining funding, partnerships, and other resources.
- The diverse student body and range of neighborhoods served by Success Academy's schools may present unique challenges in terms of meeting the needs of all students and families.
ASSUMPTION: Success Academy's mission and work environment present unique opportunities and challenges for candidates considering a role with the organization.
📈 Similar Roles Comparison
- This role is similar to other operations, project management, or production leadership positions in creative or marketing agencies, but with a focus on serving the unique needs of a nonprofit education organization.
- Compared to roles in for-profit agencies, this role may offer less competitive salaries but more opportunities for personal fulfillment and impact in the education sector.
- Career paths in this role may include leadership roles within Success Academy's network of schools or transitioning to other roles within the organization, such as marketing, communications, or strategic planning.
ASSUMPTION: Candidates should consider the unique aspects of this role and how they align with their personal and professional goals.
📝 Sample Projects
- Managing the production of marketing materials for a major fundraising campaign.
- Coordinating the design and implementation of a new student information system across multiple schools.
- Leading a team to develop and execute a comprehensive rebranding initiative for Success Academy.
ASSUMPTION: Success Academy's diverse range of projects and initiatives provides opportunities for candidates to work on a wide variety of creative and operational challenges.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics of the creative agency within Success Academy?
- How does the creative agency collaborate with other departments, such as marketing, operations, and supply chain, to achieve Success Academy's goals?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Success Academy support the professional growth and development of its employees?
- What are the most challenging aspects of working in the education sector, and how does Success Academy address these challenges?
ASSUMPTION: Candidates should use the interview process to assess the fit of the role and organization with their personal and professional goals.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Success Academy Career Page.
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Prepare for behavioral interview questions that focus on your problem-solving skills, leadership experience, and cultural fit.
- If selected for an interview, be prepared to discuss your approach to strategic planning, operational execution, and cross-functional collaboration.
- Follow up with the hiring manager within one week of your interview to reiterate your interest in the role and address any remaining questions.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
