🔹 Job Title: Team Lead - Key Account Management
🔹 Company: Amazon
🔹 Location: São Paulo, São Paulo, Brazil
🔹 Job Type: On-site
🔹 Category: Management
🔹 Date Posted: April 23, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a balance of strategic thinking, team management, and operational excellence. The ideal candidate will have experience in vendor management, team leadership, and driving business impact.
✅ Partner with Vendor Managers, Account Managers, and key retail category functions to define priorities and operational goals according to vendor needs
✅ Own the relationship with the most important vendors subscribed to the SVS service
✅ Manage a team of Brand Specialists owning the joint business plans for a large pool of vendors and deliver significant business impact
✅ Audit metrics regularly to continually drive quality of vendor and employee experience across multiple sub-categories
✅ Work with the BR SVS Central team to drive adoption of tools and offshore processes and drive productivity within your team
✅ Develop the right skill sets within the team and allocate resources to vendors - Grow and develop people into a talent pool for Amazon
ASSUMPTION: The role involves a mix of strategic planning, hands-on management, and process improvement. Strong collaboration with various stakeholders is essential for success.
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: Proven track record of delivering results in dynamic environments, with at least 5-10 years of experience in vendor management, team leadership, or a related role
Required Skills:
Preferred Skills:
ASSUMPTION: Strong communication skills, both written and verbal, are crucial for this role. Fluency in English and Portuguese is highly preferred, as it is essential for working with both internal teams and external vendors.
Salary Range: Based on market research, the estimated salary range for this role in São Paulo, Brazil is R$ 15,000 - R$ 25,000 per month (gross). This range is inclusive of base salary and any related bonuses or incentives.
Benefits:
Working Hours: Full-time position with standard business hours (Monday - Friday, 9:00 AM - 6:00 PM), with flexibility for occasional remote work or adjusted hours as needed.
ASSUMPTION: The salary range provided is an estimate based on market data for similar roles in the São Paulo area. The actual salary may vary depending on factors such as the candidate's experience, skills, and the company's internal compensation structure.
Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the world's most valuable companies and is guided by principles such as customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
Company Size: Amazon is a large company with over 1.6 million employees worldwide. This size offers opportunities for growth, diverse experiences, and a wide range of career paths.
Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA. It has since grown into a global leader in its industries.
Company Description:
Company Specialties:
Company Website: Amazon.com
ASSUMPTION: Amazon's large size and diverse business segments provide numerous opportunities for career growth and development. The company's customer-centric approach and commitment to innovation make it an attractive place to work for many professionals.
Career Level: This role is a mid-level management position, reporting directly to the Category Leader for Strategic Vendor Services.
Reporting Structure: The Team Lead will manage a team of Brand Specialists and will report to the Category Leader for Strategic Vendor Services.
Work Arrangement: This is an on-site role based in São Paulo, Brazil, with occasional flexibility for remote work or adjusted hours as needed.
Growth Opportunities:
ASSUMPTION: This role offers significant opportunities for career growth and development within Amazon's Strategic Vendor Services team or related areas. The ideal candidate will be proactive, results-driven, and committed to continuous learning and improvement.
Office Type: Amazon's São Paulo office is a modern, collaborative workspace designed to foster innovation and productivity.
Office Location(s): The role is based in Amazon's São Paulo office, located in the Brooklin neighborhood.
Geographic Context:
Work Schedule: Full-time position with standard business hours (Monday - Friday, 9:00 AM - 6:00 PM), with flexibility for occasional remote work or adjusted hours as needed.
ASSUMPTION: The role's location in São Paulo, Brazil, offers a vibrant and dynamic work environment, with access to a wide range of cultural, entertainment, and recreational opportunities. The city's large and diverse business ecosystem provides ample opportunities for professional growth and development.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Strategic Vendor Services, Team Lead, Vendor Management, Brand Specialists, Business Impact, Operational Excellence, Collaboration, Stakeholder Management, Problem Solving, Amazon
ASSUMPTION: The application process for this role is likely to be competitive, as Amazon is a highly sought-after employer. Tailoring your application materials to the specific requirements and preferences of the Strategic Vendor Services team will increase your chances of success.
ASSUMPTION: Familiarity with Amazon's internal tools and platforms, as well as relevant project management and data visualization tools, will be beneficial for success in this role. The ideal candidate will be comfortable learning and adapting to new technologies as needed.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Amazon's culture is characterized by its customer-centric approach, passion for invention, and commitment to operational excellence. The ideal candidate will be results-driven, customer-focused, and comfortable working in a fast-paced, dynamic, and sometimes ambiguous environment.
ASSUMPTION: The role's potential challenges include managing conflicting priorities, working with diverse vendors, and managing a team with varying skill sets. The ideal candidate will be proactive, adaptable, and skilled in stakeholder management.
ASSUMPTION: This role is unique in its focus on managing a team of Brand Specialists to deliver business impact for strategic vendors. The ideal candidate will have experience in vendor management, team leadership, and driving business impact, as well as a strong cultural fit with Amazon's values and work style.
ASSUMPTION: The role's sample projects may involve strategic planning, team leadership, and process improvement. The ideal candidate will have experience in these areas and be comfortable working on projects with varying scopes and complexities.
ASSUMPTION: The ideal candidate will be proactive, curious, and eager to learn about the Strategic Vendor Services team's mission, priorities, and challenges. Asking thoughtful questions during the interview process will demonstrate your interest and commitment to the role.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.