A

Team Lead - Key Account Management, Retail Consumables

Amazon
Full-time
On-site
SΓ£o Paulo, SΓ£o Paulo, Brazil
πŸ’Ό Account Management

πŸ“Œ Core Information

πŸ”Ή Job Title: Team Lead - Key Account Management, Retail Consumables

πŸ”Ή Company: Amazon

πŸ”Ή Location: SΓ£o Paulo, SΓ£o Paulo, Brazil

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Retail & Consumer Goods

πŸ”Ή Date Posted: April 23, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Managing a team of Brand Specialists to drive strategic vendor growth and customer experience
  • Collaborating with Vendor Managers, Account Managers, and Category Leaders to define priorities and operational goals
  • Owning relationships with key vendors subscribed to the SVS service
  • Driving continuous improvement and innovation within the service
  • Developing and growing talent within the team

ASSUMPTION: This role requires a proven track record of delivering results in dynamic environments and a passion for managing and developing people. Strong collaboration and communication skills are essential for understanding vendor needs and driving operational goals.

πŸ“‹ Key Responsibilities

βœ… Partner with Vendor Managers, Account Managers, and key retail category functions to define priorities and operational goals according to vendor needs

βœ… Own the relationship with the most important vendors subscribed to the SVS service

βœ… Manage a team of Brand Specialists, owning the joint business plans for a large pool of vendors and deliver significant business impact

βœ… Audit metrics regularly to continually drive quality of vendor and employee experience across multiple sub-categories

βœ… Work with the BR SVS Central team to drive adoption of tools and offshore processes and drive productivity within your team

βœ… Develop the right skill sets within the team and allocate resources to vendors - Grow and develop people into a talent pool for Amazon

ASSUMPTION: This role requires a strategic mindset, strong analytical skills, and the ability to manage multiple priorities and stakeholders effectively.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field

Experience: 5-10 years of experience in vendor management, account management, or a related role

Required Skills:

  • Proven experience in team management and leadership
  • Strong vendor management and customer focus skills
  • Excellent operational efficiency and problem-solving abilities
  • Strong data analysis and strategic planning skills
  • Excellent communication and collaboration skills

Preferred Skills:

  • Fluency in English and Portuguese
  • Experience with Amazon's internal tools and systems
  • Knowledge of the retail consumables category

ASSUMPTION: While not explicitly stated, a strong understanding of the retail industry and Amazon's internal processes would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: Based on industry standards for a Team Lead role in SΓ£o Paulo, Brazil, the estimated salary range is R$15,000 - R$25,000 per month (gross).

Benefits:

  • Competitive benefits package, including health insurance and retirement plans
  • Employee discounts on Amazon products and services
  • Opportunities for professional growth and development

Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 6:00 PM, with flexibility for occasional overtime as needed.

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Amazon operates in the e-commerce and retail industry, with a focus on innovation, customer obsession, and operational excellence.

Company Size: Amazon is a large, global company with over 10,000 employees, providing ample opportunities for career growth and development.

Founded: Amazon was founded in 1994 and has since grown into one of the world's leading e-commerce platforms.

Company Description:

  • Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
  • The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
  • Amazon embraces new ways of doing things, makes decisions quickly, and is not afraid to fail.

Company Specialties:

  • E-commerce and online retail
  • Cloud computing and web services (Amazon Web Services)
  • Artificial intelligence and machine learning (Alexa, Amazon Go)
  • Content creation and streaming (Amazon Prime Video, Amazon Music)

Company Website: https://www.amazon.com

ASSUMPTION: Amazon's large size and diverse business portfolio offer numerous opportunities for career growth and development within the company.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level management career stage, with opportunities for growth into senior management positions.

Reporting Structure: The Team Lead will report directly to the SVS Category Leader and manage a team of Brand Specialists.

Work Arrangement: This is an on-site role, with the possibility of occasional remote work as agreed with the manager.

Growth Opportunities:

  • Progression to Senior Team Lead or Category Manager roles
  • Expansion into other business areas or geographic regions
  • Development of leadership and management skills through mentorship and training programs

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with a clear path for career progression within Amazon.

🌍 Location & Work Environment

Office Type: Amazon's SΓ£o Paulo office is a modern, collaborative workspace with a casual dress code and a focus on employee well-being.

Office Location(s): The role is based at Amazon's SΓ£o Paulo office, with the possibility of occasional travel to other Amazon facilities or client sites.

Geographic Context:

  • SΓ£o Paulo is the largest city in Brazil and the Americas, with a vibrant business environment and a diverse cultural scene.
  • The city offers numerous opportunities for professional networking and personal growth.
  • Amazon's SΓ£o Paulo office is conveniently located in the Brooklin neighborhood, with easy access to public transportation and amenities.

Work Schedule: The work schedule is typically Monday to Friday, 9:00 AM to 6:00 PM, with flexibility for occasional overtime as needed.

ASSUMPTION: The work environment at Amazon's SΓ£o Paulo office is dynamic, collaborative, and focused on employee well-being and growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the hiring manager
  • On-site or virtual interview with the hiring manager and team members
  • Final interview with the SVS Category Leader
  • Background check and offer extension

Key Assessment Areas:

  • Problem-solving and analytical skills
  • Leadership and team management abilities
  • Communication and collaboration skills
  • Industry knowledge and understanding of Amazon's internal processes

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for behavioral and situational interview questions that focus on your leadership, problem-solving, and communication skills
  • Research Amazon's company culture and values to demonstrate your fit for the organization

ATS Keywords: Team Lead, Key Account Management, Retail Consumables, Vendor Management, Brand Specialists, Strategic Vendor Services, Amazon

ASSUMPTION: The interview process at Amazon is designed to assess your skills, cultural fit, and potential for growth within the organization.

πŸ› οΈ Tools & Technologies

  • Amazon's internal tools and systems (e.g., A9, Vendor Central)
  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Data analysis and visualization tools (e.g., Tableau, Power BI)
  • Project management tools (e.g., Asana, JIRA)

ASSUMPTION: Familiarity with Amazon's internal tools and systems, as well as relevant industry-standard software, is beneficial for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer obsession
  • Invent and simplify
  • Bias for action
  • Frugality
  • Ownership
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