π Core Information
πΉ Job Title: Team Lead - Key Account Management, Retail Consumables
πΉ Company: Amazon
πΉ Location: SΓ£o Paulo, SΓ£o Paulo, Brazil
πΉ Job Type: On-site
πΉ Category: Retail & Consumer Goods
πΉ Date Posted: April 23, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Managing a team of Brand Specialists to drive strategic vendor growth and customer experience
- Collaborating with Vendor Managers, Account Managers, and Category Leaders to define priorities and operational goals
- Owning relationships with key vendors subscribed to the SVS service
- Driving continuous improvement and innovation within the service
- Developing and growing talent within the team
ASSUMPTION: This role requires a proven track record of delivering results in dynamic environments and a passion for managing and developing people. Strong collaboration and communication skills are essential for understanding vendor needs and driving operational goals.
π Key Responsibilities
β
Partner with Vendor Managers, Account Managers, and key retail category functions to define priorities and operational goals according to vendor needs
β
Own the relationship with the most important vendors subscribed to the SVS service
β
Manage a team of Brand Specialists, owning the joint business plans for a large pool of vendors and deliver significant business impact
β
Audit metrics regularly to continually drive quality of vendor and employee experience across multiple sub-categories
β
Work with the BR SVS Central team to drive adoption of tools and offshore processes and drive productivity within your team
β
Develop the right skill sets within the team and allocate resources to vendors - Grow and develop people into a talent pool for Amazon
ASSUMPTION: This role requires a strategic mindset, strong analytical skills, and the ability to manage multiple priorities and stakeholders effectively.
π― Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 5-10 years of experience in vendor management, account management, or a related role
Required Skills:
- Proven experience in team management and leadership
- Strong vendor management and customer focus skills
- Excellent operational efficiency and problem-solving abilities
- Strong data analysis and strategic planning skills
- Excellent communication and collaboration skills
Preferred Skills:
- Fluency in English and Portuguese
- Experience with Amazon's internal tools and systems
- Knowledge of the retail consumables category
ASSUMPTION: While not explicitly stated, a strong understanding of the retail industry and Amazon's internal processes would be beneficial for this role.
π° Compensation & Benefits
Salary Range: Based on industry standards for a Team Lead role in SΓ£o Paulo, Brazil, the estimated salary range is R$15,000 - R$25,000 per month (gross).
Benefits:
- Competitive benefits package, including health insurance and retirement plans
- Employee discounts on Amazon products and services
- Opportunities for professional growth and development
Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 6:00 PM, with flexibility for occasional overtime as needed.
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: Amazon operates in the e-commerce and retail industry, with a focus on innovation, customer obsession, and operational excellence.
Company Size: Amazon is a large, global company with over 10,000 employees, providing ample opportunities for career growth and development.
Founded: Amazon was founded in 1994 and has since grown into one of the world's leading e-commerce platforms.
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
- The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
- Amazon embraces new ways of doing things, makes decisions quickly, and is not afraid to fail.
Company Specialties:
- E-commerce and online retail
- Cloud computing and web services (Amazon Web Services)
- Artificial intelligence and machine learning (Alexa, Amazon Go)
- Content creation and streaming (Amazon Prime Video, Amazon Music)
Company Website: https://www.amazon.com
ASSUMPTION: Amazon's large size and diverse business portfolio offer numerous opportunities for career growth and development within the company.
π Role Analysis
Career Level: This role is at the mid-level management career stage, with opportunities for growth into senior management positions.
Reporting Structure: The Team Lead will report directly to the SVS Category Leader and manage a team of Brand Specialists.
Work Arrangement: This is an on-site role, with the possibility of occasional remote work as agreed with the manager.
Growth Opportunities:
- Progression to Senior Team Lead or Category Manager roles
- Expansion into other business areas or geographic regions
- Development of leadership and management skills through mentorship and training programs
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with a clear path for career progression within Amazon.
π Location & Work Environment
Office Type: Amazon's SΓ£o Paulo office is a modern, collaborative workspace with a casual dress code and a focus on employee well-being.
Office Location(s): The role is based at Amazon's SΓ£o Paulo office, with the possibility of occasional travel to other Amazon facilities or client sites.
Geographic Context:
- SΓ£o Paulo is the largest city in Brazil and the Americas, with a vibrant business environment and a diverse cultural scene.
- The city offers numerous opportunities for professional networking and personal growth.
- Amazon's SΓ£o Paulo office is conveniently located in the Brooklin neighborhood, with easy access to public transportation and amenities.
Work Schedule: The work schedule is typically Monday to Friday, 9:00 AM to 6:00 PM, with flexibility for occasional overtime as needed.
ASSUMPTION: The work environment at Amazon's SΓ£o Paulo office is dynamic, collaborative, and focused on employee well-being and growth.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- On-site or virtual interview with the hiring manager and team members
- Final interview with the SVS Category Leader
- Background check and offer extension
Key Assessment Areas:
- Problem-solving and analytical skills
- Leadership and team management abilities
- Communication and collaboration skills
- Industry knowledge and understanding of Amazon's internal processes
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for behavioral and situational interview questions that focus on your leadership, problem-solving, and communication skills
- Research Amazon's company culture and values to demonstrate your fit for the organization
ATS Keywords: Team Lead, Key Account Management, Retail Consumables, Vendor Management, Brand Specialists, Strategic Vendor Services, Amazon
ASSUMPTION: The interview process at Amazon is designed to assess your skills, cultural fit, and potential for growth within the organization.
π οΈ Tools & Technologies
- Amazon's internal tools and systems (e.g., A9, Vendor Central)
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Data analysis and visualization tools (e.g., Tableau, Power BI)
- Project management tools (e.g., Asana, JIRA)
ASSUMPTION: Familiarity with Amazon's internal tools and systems, as well as relevant industry-standard software, is beneficial for this role.
π Cultural Fit Considerations
Company Values:
- Customer obsession
- Invent and simplify
- Bias for action
- Frugality
- Ownership
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Learn and be curious
- Hire and develop the best