Technical Lead – Marketing Cloud

📌 Core Information

🔹 Job Title: Technical Lead – Marketing Cloud

🔹 Company: Lilly

🔹 Location: Indianapolis, Indiana, United States

🔹 Job Type: On-site

🔹 Category: Pharmaceutical Manufacturing

🔹 Date Posted: Sat Mar 29 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Hybrid

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Leading a team of Marketing Cloud developers
• Configuring and customizing Salesforce Marketing Cloud solutions
• Engaging with stakeholders to translate business requirements into technical specifications
• Driving the technical delivery of Marketing Cloud implementations

ASSUMPTION: Given the role's emphasis on leadership and technical expertise in Salesforce Marketing Cloud, the job likely involves both strategic oversight and hands-on technical tasks.

📋 Key Responsibilities

✅ Guide a team of Marketing Cloud developers in implementing Marketing Cloud.

✅ Provide Salesforce Marketing Cloud expertise in solution design and deployment.

✅ Collaborate with stakeholders to prioritize initiatives and define requirements.

✅ Conduct technical design sessions and lead the technical delivery of projects.

✅ Lead grooming workshops and design walkthroughs with cross-functional teams.

✅ Provide effort estimations based on business requirements.

ASSUMPTION: The role requires robust collaboration and communication skills, as it involves interaction with multiple stakeholders and team members.

🎯 Required Qualifications

Education: Bachelor’s Degree in Computer Science, Information Technology, or related technical field

Experience: At least 3 years of hands-on experience with Salesforce Marketing Cloud, including Email Studio, Journey Builder, Audience Builder, and Automation Studio

Required Skills:

• Strong communication skills for effective stakeholder interaction
• Experience in Agile methodologies
• Proven ability to manage multiple projects simultaneously

Preferred Skills:

• Pharmaceutical or healthcare industry experience
• Proficiency in AMPscript, SSJS, XML, HTML5, CSS3, and JavaScript

ASSUMPTION: Candidates with additional experience in the pharmaceutical industry may have a better understanding of industry-specific requirements and challenges.

💰 Compensation & Benefits

Salary Range: $63,750 - $145,200 annually

Benefits:

• Comprehensive medical, dental, vision, and prescription drug benefits
• Eligibility for company-sponsored 401(k) and pension plans
• Bonus potential based on company and individual performance

Working Hours: 40 hours per week with flexibility due to hybrid work arrangement

ASSUMPTION: The compensation package is competitive and aligned with industry standards, offering both financial and non-financial benefits to attract top talent.

📌 Applicant Insights

🔍 Company Context

Industry: Pharmaceutical Manufacturing

Company Size: 10,001+ employees, indicating a large and resource-rich organization

Founded: Not Specified

Company Description:

• Global leader in healthcare headquartered in Indianapolis, Indiana
• Focused on innovating life-changing medicines and improving disease management
• Strong emphasis on corporate social responsibility through philanthropy and volunteerism

Company Specialties:

• Pharmaceutical Development
• Biotechnology
• Biopharmaceuticals

Company Website: http://www.lilly.com/

ASSUMPTION: Lilly's large size and global presence provide employees with extensive resources, networking opportunities, and potential career growth.

📊 Role Analysis

Career Level: Mid-level management, leading technical projects and teams

Reporting Structure: Reports to senior technical leadership within the Global Business Unit IT team

Work Arrangement: Hybrid, allowing for a mix of on-site and remote work

Growth Opportunities:

• Opportunity to lead cutting-edge projects in healthcare technology
• Potential for career advancement within the technical track
• Access to professional development resources and training

ASSUMPTION: The role's strategic focus on marketing cloud technologies suggests significant scope for innovation and leadership development.

🌍 Location & Work Environment

Office Type: Corporate headquarters with modern facilities for technology teams

Office Location(s): Lilly Corporate Center, Indianapolis, Indiana

Geographic Context:

• Indianapolis is a vibrant city with a strong healthcare and life sciences sector
• Home to a diverse cultural and recreational scene
• Relatively low cost of living compared to other major U.S. cities

Work Schedule: Standard 40-hour work week with potential flexibility for remote work days

ASSUMPTION: The combination of on-site and hybrid work arrangements offers a balanced environment conducive to productivity and work-life integration.

💼 Interview & Application Insights

Typical Process:

• Submission of application through Lilly's careers website
• Initial phone screening with HR or recruiter
• Technical interview with panel of developers and team leads

Key Assessment Areas:

• Technical expertise in Salesforce Marketing Cloud
• Problem-solving and troubleshooting skills
• Ability to communicate effectively with cross-functional teams

Application Tips:

• Highlight experience with Salesforce platforms and Agile methodologies
• Showcase leadership and project management capabilities
• Emphasize any industry-specific expertise, particularly in pharmaceuticals

ATS Keywords: Salesforce Marketing Cloud, Agile, Email Studio, Journey Builder, Automation Studio

ASSUMPTION: The application process may involve multiple stages due to the technical and managerial nature of the role, ensuring candidates meet both technical and cultural fit requirements.

🛠️ Tools & Technologies

• Salesforce Marketing Cloud
• AMPscript and SSJS
• Web development languages such as HTML5, CSS3, and JavaScript

ASSUMPTION: Proficiency in both front-end development and Salesforce-specific languages indicates a robust and versatile technical environment.

👔 Cultural Fit Considerations

Company Values:

• Commitment to innovation and healthcare improvement
• Focus on community engagement and social responsibility
• Emphasis on collaboration and continuous learning

Work Style:

• Team-oriented with strong communication and collaboration
• Agile, adaptable to change and open to innovation
• Driven by results and impact on patient outcomes

Self-Assessment Questions:

• Am I comfortable leading technical projects in a dynamic environment?
• Do I possess the communication skills necessary for stakeholder engagement?
• Am I willing to adapt to hybrid work schedules and flexible working arrangements?

ASSUMPTION: The cultural fit emphasizes a strong alignment with Lilly's values of innovation and patient care, suggesting that candidates who share these values will thrive in this environment.

⚠️ Potential Challenges

• Navigating complex stakeholder expectations
• Balancing hands-on technical work with strategic leadership
• Keeping up with rapid changes in marketing cloud technologies
• Managing time effectively within a hybrid work model

ASSUMPTION: The position presents challenges typical of technical leadership roles in a fast-paced, innovative field.

📈 Similar Roles Comparison

• Roles may vary significantly in scope depending on company size and project demands
• Positions at smaller companies may involve broader responsibilities, while larger firms like Lilly focus on specialization
• Industry-specific roles (e.g., healthcare vs. general technology) may require different domain knowledge

ASSUMPTION: The role's responsibilities and challenges are comparable to similar positions at other large healthcare firms, particularly those focusing on advanced marketing technologies.

📝 Sample Projects

• Integration of new marketing automation tools into existing systems
• Development of a multi-channel marketing campaign leveraging Salesforce capabilities
• Continuous improvement of user engagement metrics through targeted cloud solutions

ASSUMPTION: Projects likely focus on leveraging Salesforce Marketing Cloud to enhance customer engagement and corporate digital marketing strategies.

❓ Key Questions to Ask During Interview

• How does Lilly envision the integration of marketing cloud technology in its long-term strategy?
• What are the immediate goals for the Marketing Cloud team?
• How does the company support continuous learning and development for technical staff?
• What recent successes have been achieved by the team I'm applying to join?
• How is success measured for this role?

ASSUMPTION: The provided questions aim to uncover strategic priorities and candidates' alignment with company goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to discuss your Salesforce Marketing Cloud expertise
• Highlight leadership experience in technical roles
• Include specific examples of past project successes
• Emphasize adaptability and a proactive approach

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

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