P

Technical Writer

Prime Therapeutics
Full-time
On-site
Mountain Home, Idaho, United States
✍️ Copywriting & Content Writing

πŸ“Œ Core Information

πŸ”Ή Job Title: Technical Writer

πŸ”Ή Company: Prime Therapeutics

πŸ”Ή Location: Home (Mountain Home, Idaho, United States)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Technical Writing

πŸ”Ή Date Posted: April 18, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Creating, editing, reviewing, and publishing documentation
  • Collaborating with subject matter experts and other stakeholders
  • Developing a thorough knowledge of tools used at Prime
  • Maintaining and updating existing documentation on a regular rotation

ASSUMPTION: This role requires strong writing, editing, and organizational skills. The Technical Writer will need to balance multiple projects and prioritize tasks effectively.

πŸ“‹ Key Responsibilities

βœ… Develop a thorough knowledge of tools used at Prime to document processes and write user guides

βœ… Write, edit, review, and publish all documentation still in use on a regular rotation to ensure up-to-date information is communicated

βœ… Create new documentation (e.g., standard operating procedures, desktop procedures, job aids, user guides, training materials, process flows) prior to new client or process implementation or in the absence of necessary materials and distribute appropriately

βœ… Collaborate with SMEs, Trainers, and Business Process Analysts to support accuracy in process documentation

βœ… Other duties as assigned

ASSUMPTION: The Technical Writer will need to stay current with new tools and processes as they are implemented at Prime.

🎯 Required Qualifications

Education: Bachelor's degree in English, Communications, Technical Writing, Education, or a related area of study, or an equivalent combination of education and/or relevant work experience; HS diploma or GED is required

Experience: 2 years of work experience in technical or process-specific documentation

Required Skills:

  • Proficient in Microsoft Word, PowerPoint, Excel, Visio, Adobe Acrobat, Snagit, and Teams
  • Strong writing and editing skills
  • Strong process and detail orientation
  • Strong organization and prioritization skills
  • Ability to work independently and as part of a team

Preferred Skills:

  • PBM experience
  • Experience with a web-based workflow management system (e.g., Confluence, SharePoint, JIRA)

ASSUMPTION: While not required, experience in the Pharmacy Benefits Management (PBM) industry would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $59,000.00 - $94,000.00 per year based on experience and skills

Benefits:

  • To review our Benefits, Incentives, and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail.

Working Hours: Full-time position with standard business hours

ASSUMPTION: The salary range provided is an estimate based on the job description and industry standards for similar roles. Actual compensation may vary based on experience and skills.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Prime Therapeutics is a diversified pharmacy solutions organization offering innovative pharmacy benefit management, specialty and medical drug management, and state government solutions.

Company Size: Prime Therapeutics has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for collaboration and growth.

Founded: 1998, with a history of reimagining pharmacy solutions to provide the care they would want for their loved ones.

Company Description:

  • Prime Therapeutics is a pharmacy solutions organization focused on delivering savings, simplicity, and support to help people achieve better health.
  • The company offers a range of services, including pharmacy benefit management, specialty and medical drug management, and state government solutions.
  • Prime Therapeutics challenges the way things have always been done to develop intelligently designed solutions that meet the unique needs of its clients and members.

Company Specialties:

  • Pharmacy Benefits Management

Company Website: www.primetherapeutics.com

ASSUMPTION: Prime Therapeutics' focus on innovation and collaboration creates an environment where Technical Writers can make a significant impact on the company's success.

πŸ“Š Role Analysis

Career Level: This role is suitable for an early to mid-career Technical Writer looking to gain experience in the PBM industry or advance their skills in technical documentation.

Reporting Structure: The Technical Writer will report to the Manager of Technical Writing and collaborate with various departments, including Pharmacy Operations, Clinical, and Information Technology.

Work Arrangement: This is an on-site position, with the possibility of occasional remote work for specific tasks or projects.

Growth Opportunities:

  • Expanding knowledge of the PBM industry and related tools
  • Developing expertise in various documentation types and styles
  • Potential advancement to Senior Technical Writer or similar roles

ASSUMPTION: The Technical Writer role at Prime Therapeutics offers opportunities for professional growth and development within the company.

🌍 Location & Work Environment

Office Type: Prime Therapeutics' headquarters is located in Eagan, Minnesota, with additional offices in Omaha, Nebraska, Albuquerque, New Mexico, and Mountain Home, Idaho.

Office Location(s): Home (Mountain Home, Idaho, United States)

Geographic Context:

  • Mountain Home, Idaho, is a small city with a population of approximately 14,000 people.
  • The city is located in the southwestern part of the state, about 40 miles east of Boise.
  • Mountain Home offers a lower cost of living compared to larger cities in Idaho and a more relaxed pace of life.

Work Schedule: Standard business hours, with flexibility for specific projects or tasks as needed

ASSUMPTION: The remote nature of this role may require some flexibility in working hours to accommodate collaboration with on-site team members.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the Hiring Manager
  • In-person or virtual interview with the Hiring Manager and other team members
  • Background check and offer extension

Key Assessment Areas:

  • Writing and editing skills
  • Process and detail orientation
  • Collaboration and teamwork
  • Adaptability and problem-solving skills

Application Tips:

  • Tailor your resume to highlight relevant experience and skills for this role
  • Provide examples of your writing and editing work, if available
  • Prepare for behavioral interview questions focusing on your problem-solving skills and adaptability

ATS Keywords: Technical Writing, Documentation, Process Documentation, Collaboration, Microsoft Office Suite, Adobe Acrobat, Snagit, PBM, Pharmacy Benefits Management

ASSUMPTION: Prime Therapeutics uses an Applicant Tracking System (ATS) to manage job applications. Including relevant keywords in your resume can help your application stand out.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, PowerPoint, Excel, Visio)
  • Adobe Acrobat
  • Snagit
  • Web-based workflow management systems (e.g., Confluence, SharePoint, JIRA)
  • Prime-specific tools (e.g., RxCLAIM, Benefit Edit Tool, IBM Notes, CoverMyMeds, Clinical Review Engine, MSA, Clinical Operations Review Engine, Prime Knowledge Resources)

ASSUMPTION: Familiarity with these tools is essential for the Technical Writer to perform their job effectively.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Patient-centered
  • Innovative
  • Collaborative
  • Accountable
  • Respectful

Work Style:

  • Team-oriented
  • Adaptable
  • Results-driven
  • Attention to detail

Self-Assessment Questions:

  • Do you have strong writing and editing skills, with a keen eye for detail?
  • Are you comfortable working collaboratively with various departments and stakeholders?
  • Can you adapt to new tools and processes quickly and efficiently?

ASSUMPTION: Prime Therapeutics values employees who embody their core values and can work effectively within their collaborative work environment.

⚠️ Potential Challenges

  • Keeping up with new tools and processes as they are implemented at Prime
  • Managing multiple projects and prioritizing tasks effectively
  • Adapting to the remote nature of the role and collaborating with on-site team members
  • Working within the constraints of a specific documentation style or format

ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to continuous learning.

πŸ“ˆ Similar Roles Comparison

  • Unlike some Technical Writer roles, this position requires a strong understanding of the PBM industry and related tools
  • Prime Therapeutics' focus on innovation and collaboration sets it apart from other companies in the industry
  • This role offers opportunities for professional growth and development within the company

ASSUMPTION: While this role shares similarities with other Technical Writer positions, its unique context within the PBM industry and Prime Therapeutics' company culture makes it a distinct opportunity.

πŸ“ Sample Projects

  • Developing user guides for new tools or processes implemented at Prime
  • Updating existing documentation to reflect changes in processes or tools
  • Creating training materials or job aids to support new hires or process changes

ASSUMPTION: These sample projects illustrate the variety of tasks a Technical Writer at Prime Therapeutics might encounter in their day-to-day work.

❓ Key Questions to Ask During Interview

  • How does this role fit into the overall documentation strategy at Prime?
  • What are the most pressing documentation needs for the team in the next 3-6 months?
  • How does Prime Therapeutics support the professional development of its Technical Writers?
  • What is the typical career path for a Technical Writer at Prime Therapeutics?
  • How does the remote nature of this role impact collaboration and communication with on-site team members?

ASSUMPTION: Asking these questions can help you better understand the role, the team, and the company culture, allowing you to make an informed decision about your application.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant experience and skills for this role
  • Prepare a cover letter explaining your interest in the position and how your skills and experience make you a strong fit
  • If available, provide examples of your writing and editing work to showcase your skills
  • Follow up with the Hiring Manager one week after submitting your application to confirm receipt and express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.