Technical Writer

📌 Core Information

🔹 Job Title: Technical Writer

🔹 Company: Anne Arundel Workforce Development Corporation (AAWDC)

🔹 Location: Crofton/Odenton, Maryland, United States

🔹 Job Type: Full-Time

🔹 Category: Technical Writing

🔹 Date Posted: April 9, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Creating and maintaining comprehensive technical documentation for contracts and projects
• Collaborating with technical experts to produce high-quality deliverables
• Translating complex technical information into clear, concise language for various audiences
• Managing the documentation lifecycle and ensuring adherence to contractual requirements and standards

ASSUMPTION: This role requires a strong understanding of technical concepts and excellent written and verbal communication skills. The ideal candidate will have experience working with engineers and other technical specialists.

📋 Key Responsibilities

✅ Developing and maintaining a wide range of technical documentation, including:

• Build Guides
• Test Reports
• Architectural documentation
• Concept of Operations (CONOPs)
• Security Documentation

✅ Collaborating with engineers, developers, security personnel, and other specialists to gather information and ensure the accuracy and completeness of technical content

✅ Translating complex technical information into clear, concise, and easily understandable language for various audiences

✅ Ensuring all documentation adheres to contractual requirements, standards, and templates

✅ Managing the documentation lifecycle, including planning, writing, editing, reviewing, and updating documents

✅ Maintaining and organizing documentation repositories to ensure easy access and version control

✅ Participating in document reviews and incorporating feedback from stakeholders

✅ Contributing to the development of documentation processes and standards

ASSUMPTION: The role may require occasional overtime to meet project deadlines.

🎯 Required Qualifications

Education: Bachelor's degree in English, Technical Writing, Computer Science, or a related field

Experience: Minimum of 10 years of experience as a Technical Writer, with a focus on producing contract deliverables

Required Skills:

• Excellent written and verbal communication skills
• Strong attention to detail and ability to work independently
• Active Secret security clearance

Preferred Skills:

• Experience with MadCap Flare or similar documentation software
• Knowledge of Agile development methodologies
• Familiarity with Git version control system

ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite is likely expected for this role.

💰 Compensation & Benefits

Salary Range: $87,000 / year (provided)

Benefits:

• Health, dental, and vision insurance
• Retirement plan with employer contribution
• Paid time off (vacation, sick, and holidays)
• Tuition reimbursement

Working Hours: Full-time, typically Monday through Friday, 8:00 AM to 5:00 PM, with some flexibility for project needs

ASSUMPTION: Benefits information is based on industry standards for non-profit organizations of this size.

📌 Applicant Insights

🔍 Company Context

Industry: Staffing and Recruiting. AAWDC focuses on workforce development services for Anne Arundel County businesses and residents.

Company Size: 51-200 employees. This size allows for a more personal work environment with opportunities for growth and impact.

Founded: 1992. AAWDC has a long history of providing innovative, high-quality workforce development services.

Company Description:

• AAWDC is a nonprofit corporation that provides innovative, high-quality workforce development services to Anne Arundel County businesses and residents.
• The organization acts as a bridge between understanding the workforce and talent development needs of local and regional businesses and preparing individuals to meet their full career potential.
• AAWDC offers a range of services, including career counseling, job training, job placement, business recruitment, incumbent worker training, and more.

Company Specialties:

• career counseling
• job training
• job placement
• business recruitment
• incumbent worker training
• social services workforce service
• older worker assistance
• youth career assistance
• business downsizing assistance
• green jobs
• and cybersecurity

Company Website: http://www.aawdc.org

ASSUMPTION: AAWDC's mission and values emphasize customer service, continuous improvement, and collaboration, which may influence the work environment and company culture.

📊 Role Analysis

Career Level: Experienced. This role requires a significant amount of experience in technical writing, particularly with contract deliverables.

Reporting Structure: The Technical Writer will report to the IT Department and collaborate with various technical teams to gather information and ensure the accuracy and completeness of technical content.

Work Arrangement: On-site, with some flexibility for project needs. The role may require occasional overtime to meet project deadlines.

Growth Opportunities:

• Expanding knowledge of technical concepts and industries
• Developing leadership skills through mentoring and training others
• Advancing to a senior technical writing or management role

ASSUMPTION: AAWDC's focus on workforce development may provide opportunities for the Technical Writer to contribute to training and mentoring programs.

🌍 Location & Work Environment

Office Type: AAWDC has multiple office locations throughout Anne Arundel County, with the specific location for this role being Crofton/Odenton.

Office Location(s): 613 Global Way, Linthicum Heights, Maryland 21090, US; 1131 Benfield Blvd, Suite N, Millersville, Maryland 21108, US; 1700 Meade Village Circle, Severn, Maryland 21144, US; 7831 Huff Ct, Pasadena, Maryland 21122, US; 92 W Washington St, Annapolis, Maryland 21401, US; 7050 Friendship Rd, Baltimore, Maryland 21240, US

Geographic Context:

• Anne Arundel County is located in central Maryland, with easy access to Baltimore and Washington, D.C.
• The county offers a mix of urban, suburban, and rural environments, with a variety of housing options and amenities.
• The area is known for its historic sites, waterfront activities, and outdoor recreation opportunities.

Work Schedule: Full-time, typically Monday through Friday, 8:00 AM to 5:00 PM, with some flexibility for project needs

ASSUMPTION: The work environment may be dynamic and fast-paced, given AAWDC's focus on providing high-quality, innovative services to its clients.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR department
• In-depth interview with the hiring manager and/or other team members
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Writing samples and portfolio
• Technical knowledge and understanding of complex concepts
• Communication skills and ability to work with various stakeholders
• Problem-solving skills and attention to detail
• Cultural fit and alignment with AAWDC's mission and values

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Provide examples of your technical writing experience, particularly with contract deliverables
• Demonstrate your understanding of AAWDC's mission and how your skills and experience align with the organization's goals
• Prepare for behavioral interview questions that focus on your problem-solving skills, attention to detail, and ability to work with various stakeholders

ATS Keywords: Technical Writing, Documentation, Contract Deliverables, Technical Concepts, Communication, Attention to Detail, Collaboration, Editing, Reviewing, Version Control, Security Clearance

ASSUMPTION: AAWDC may use an Applicant Tracking System (ATS) to screen resumes, so including relevant keywords from the job description can help your application get noticed.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• MadCap Flare or similar documentation software (preferred)
• Git version control system (preferred)
• Project management tools (e.g., JIRA, Asana, Trello)

ASSUMPTION: The specific tools and technologies used may depend on the projects and teams the Technical Writer works with.

👔 Cultural Fit Considerations

Company Values:

• Customer Service
• Continuous Improvement
• Collaboration
• Integrity
• Accountability

Work Style:

• Detail-oriented and organized
• Strong communication and interpersonal skills
• Ability to work independently and in a team environment
• Adaptable and able to manage multiple projects and deadlines
• Committed to continuous learning and professional development

Self-Assessment Questions:

• Do you have a strong attention to detail and the ability to work independently?
• Are you comfortable working with various stakeholders and translating complex technical information into clear, concise language?
• Do you thrive in a dynamic and fast-paced work environment, and are you committed to continuous learning and professional development?

ASSUMPTION: AAWDC's focus on customer service, continuous improvement, and collaboration may influence the work environment and company culture, which may be fast-paced and dynamic.

⚠️ Potential Challenges

• Managing multiple projects and deadlines simultaneously
• Working with complex technical concepts and translating them into clear, concise language for various audiences
• Occasional overtime to meet project deadlines
• Adapting to changes in project requirements or priorities
• Ensuring documentation adheres to contractual requirements, standards, and templates

ASSUMPTION: The role may require occasional overtime to meet project deadlines, and the work environment may be dynamic and fast-paced, given AAWDC's focus on providing high-quality, innovative services to its clients.

📈 Similar Roles Comparison

• Compared to other technical writing roles, this position may have a stronger focus on contract deliverables and working with various technical teams to gather information and ensure the accuracy and completeness of technical content.
• Industry-specific context: AAWDC's focus on workforce development services may provide unique opportunities for the Technical Writer to contribute to training and mentoring programs.
• Career path comparison: This role may provide opportunities for the Technical Writer to expand their knowledge of technical concepts and industries, develop leadership skills through mentoring and training others, and advance to a senior technical writing or management role.

ASSUMPTION: The specific requirements and focus of this role may vary depending on the projects and teams the Technical Writer works with.

📝 Sample Projects

• Developing and maintaining a comprehensive user manual for a complex software application
• Creating and updating API documentation for a microservices architecture
• Writing and editing technical articles or blog posts for a company's website or industry publication
• Collaborating with engineers and other technical specialists to gather information and ensure the accuracy and completeness of technical content for a new product launch

ASSUMPTION: The specific projects the Technical Writer works on may vary depending on the organization's needs and the teams they collaborate with.

❓ Key Questions to Ask During Interview

• Can you describe the typical projects and teams I would be working with in this role?
• How does AAWDC support the professional development and growth of its Technical Writers?
• What are the most challenging aspects of this role, and how does AAWDC help its employees manage these challenges?
• How does AAWDC ensure the quality and accuracy of its technical documentation?
• What are the opportunities for collaboration and knowledge-sharing within the IT department and across the organization?

ASSUMPTION: Asking thoughtful questions during the interview process can help you better understand the role, the organization, and the work environment, and demonstrate your interest and engagement in the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare a portfolio or writing samples that demonstrate your technical writing experience, particularly with contract deliverables
• Prepare for behavioral interview questions that focus on your problem-solving skills, attention to detail, and ability to work with various stakeholders
• Follow up with the hiring manager or HR department one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.