📌 Core Information
🔹 Job Title: Technical Writer
🔹 Company: Medline Industries, LP
🔹 Location: Mundelein, Illinois (Remote)
🔹 Job Type: Full-Time
🔹 Category: Technical Writing
🔹 Date Posted: April 10, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site (with remote flexibility)
🚀 Job Overview
Key aspects of this role include:
- Creating and maintaining technical documents such as SOPs, deviations, and training materials
- Coordinating investigations and collaborating with subject matter experts to ensure accurate documentation
- Designing and managing independent projects, communicating project updates to key team members
- Working with various teams across maintenance, production, quality, and engineering to identify documentation needs
- Illustrating technical or scientific concepts using photographs, drawings, sketches, diagrams, and charts
ASSUMPTION: This role requires a strong understanding of technical concepts and the ability to translate them into simple, understandable language. The ideal candidate will have experience in a regulated environment, such as Medical or Pharmaceutical fields, and be proficient in Microsoft Office and Adobe tools.
📋 Key Responsibilities
✅ Write Standard Operating Procedures (SOPs), change controls, deviations, non-conforming material reports, and training materials based on validated processes
✅ Determine root cause, author, and implement corrective actions associated with deviations and non-conforming material reports (NCMRs)
✅ Design, develop, and implement customized technical documents for use across a variety of teams
✅ Gather information about needs, objectives, functions, features, and requirements from subject matter experts
✅ Conduct work assignments of increasing complexity, under moderate supervision with latitude for independent judgment
ASSUMPTION: The role requires strong communication skills, attention to detail, and the ability to work independently and collaboratively with various teams.
🎯 Required Qualifications
Education: Bachelor's degree in Technical Communication, English, Journalism, or a related field
Experience: At least two years' experience in Medical, Pharmaceutical, Manufacturing, or other field under regulatory compliance. OR At least one year experience with Microsoft Excel and Microsoft Word
Required Skills:
- Proficient in Microsoft Office (Word, Excel)
- Experience with Adobe Acrobat Pro
- Strong written and verbal communication skills
- Ability to work independently and collaboratively with various teams
Preferred Skills:
- Knowledge of FDA GMP compliant manufacturing
- Experience with Adobe InDesign, Photoshop, and/or Illustrator
- Experience with Microsoft Visio
- Experience in training, teaching, or general instructional design
ASSUMPTION: While not required, experience with Adobe Creative Suite and instructional design can be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $68,640.00 - $99,320.00 Annual
Benefits:
- Health Insurance
- Life and Disability
- 401(k) Contributions
- Paid Time Off
Working Hours: Full-time (40 hours/week) with flexible remote work options
ASSUMPTION: The salary range provided is an estimate based on industry standards for Technical Writers with 2-5 years of experience in the Medical/Pharmaceutical/Manufacturing fields.
📌 Applicant Insights
🔍 Company Context
Industry: Medical Equipment Manufacturing
Company Size: 10,001+ employees
Founded: 1967 (as a privately held company)
Company Description:
- Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care
- Headquartered in Northfield, Illinois, with operations in over 100 countries and territories
- Employs 43,000 people worldwide
Company Specialties:
- Manufacturing and distribution of medical supplies
- Medical Devices and Supply Chain
Company Website: www.medline.com
ASSUMPTION: Medline's extensive global presence and large employee base offer numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: Mid-level
Reporting Structure: This role reports directly to the Manager of Technical Documentation
Work Arrangement: On-site with remote flexibility (2-3 days per week)
Growth Opportunities:
- Potential to advance to Senior Technical Writer or Technical Documentation Manager roles
- Opportunities to work on diverse projects and collaborate with various teams
- Access to professional development and training opportunities
ASSUMPTION: This role offers a clear path for career progression within the Technical Documentation department and the broader organization.
🌍 Location & Work Environment
Office Type: Corporate headquarters with a modern, collaborative work environment
Office Location(s): Mundelein, Illinois
Geographic Context:
- Mundelein is a suburb of Chicago, offering a mix of urban and suburban living
- Close proximity to shopping, dining, and entertainment options
- Easy access to major highways and public transportation
Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM (with flexible remote work options)
ASSUMPTION: The Mundelein office provides a comfortable and collaborative work environment, with easy access to amenities and transportation.
💼 Interview & Application Insights
Typical Process:
- Phone or video screening with the hiring manager
- On-site or virtual interview with the technical documentation team
- Final interview with the director of technical documentation
Key Assessment Areas:
- Technical writing skills and experience
- Ability to work independently and collaboratively
- Understanding of regulatory compliance and quality systems
- Problem-solving skills and attention to detail
Application Tips:
- Highlight your experience with technical writing, regulatory compliance, and quality systems
- Include examples of your writing samples or portfolio pieces that demonstrate your skills
- Tailor your resume and cover letter to emphasize your relevant experience and qualifications
ATS Keywords: Technical Writing, SOPs, Deviations, Non-conforming Material Reports, Root Cause Analysis, Quality Systems, Regulatory Compliance, Microsoft Office, Adobe Acrobat Pro
ASSUMPTION: Medline uses an Applicant Tracking System (ATS) to screen resumes, so including relevant keywords from the job description can increase your chances of being selected for an interview.
🛠️ Tools & Technologies
- Microsoft Office (Word, Excel)
- Adobe Acrobat Pro
- Adobe Creative Suite (optional but preferred)
- Microsoft Visio (optional but preferred)
ASSUMPTION: Familiarity with the listed tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Patient-centered
- Integrity
- Innovation
- Collaboration
- Accountability
Work Style:
- Collaborative and team-oriented
- Results-driven and detail-oriented
- Adaptable and responsive to change
Self-Assessment Questions:
- Do you have experience working in a regulated environment, such as Medical or Pharmaceutical fields?
- Are you comfortable working independently and collaboratively with various teams?
- Do you have strong written and verbal communication skills, with the ability to translate technical concepts into simple, understandable language?
ASSUMPTION: Medline values employees who align with their core values and work style, and who can demonstrate a strong fit with the company culture.
⚠️ Potential Challenges
- Working with tight deadlines and multiple projects simultaneously
- Managing complex technical information and translating it into simple, understandable language
- Adapting to changes in processes, procedures, or regulations
- Collaborating with various teams and subject matter experts with differing priorities and work styles
ASSUMPTION: These challenges can be overcome with strong communication skills, attention to detail, and the ability to work independently and collaboratively.
📈 Similar Roles Comparison
- Compared to other Technical Writer roles, this position offers a competitive salary range and benefits package
- Medline's extensive global presence and large employee base offer numerous opportunities for career growth and development
- This role requires a strong understanding of technical concepts and the ability to translate them into simple, understandable language, which may be more challenging than other Technical Writer positions
ASSUMPTION: While this role may present unique challenges, it also offers significant opportunities for career growth and development within a large, global organization.
📝 Sample Projects
- Developing and maintaining Standard Operating Procedures (SOPs) for a new medical device
- Investigating and documenting root cause and corrective actions for deviations and non-conforming material reports
- Creating training materials and guides for new employees or product launches
ASSUMPTION: These sample projects demonstrate the range of responsibilities and tasks associated with this role.
❓ Key Questions to Ask During Interview
- Can you describe the typical workflow for a Technical Writer in this role?
- How does this role collaborate with other departments and teams within the organization?
- What opportunities are there for professional development and career growth within the Technical Documentation department and the broader organization?
- How does Medline support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can they be effectively managed?
ASSUMPTION: These questions can help you better understand the role, the company culture, and the opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to emphasize your relevant experience and qualifications
- Prepare examples of your writing samples or portfolio pieces that demonstrate your technical writing skills
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
