K

Technical Writer

Keyfactor, Inc.
Full-time
On-site
Stockholm, Stockholm, Sweden
✍️ Copywriting & Content Writing

πŸ“Œ Core Information

πŸ”Ή Job Title: Technical Writer

πŸ”Ή Company: Keyfactor, Inc.

πŸ”Ή Location: Stockholm, Stockholm, Sweden

πŸ”Ή Job Type: On-site

πŸ”Ή Category: ✍️ Copywriting & Content Writing

πŸ”Ή Date Posted: Wed Apr 02 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Hybrid

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Developing user manuals, online help, and API documentation
  • Working with cross-functional teams to gather and review documentation information
  • Ensuring documentation aligns with product releases
  • Providing concise, clear descriptions to aid user understanding

ASSUMPTION: Assuming the hybrid model allows for some remote work given current global workplace trends emphasizing flexibility.

πŸ“‹ Key Responsibilities

βœ… Develop comprehensive documentation for Keyfactor’s products and services

βœ… Collaborate closely with product managers and engineers

βœ… Regularly update existing documentation

βœ… Participate in meetings to discuss documentation challenges and propose solutions

βœ… Contribute to continuous writing skills improvement and technical training

ASSUMPTION: Assuming participation in meetings is regularly scheduled to maintain documentation accuracy and relevance.

🎯 Required Qualifications

Education: Bachelor’s degree in English, Technical Communication, Computer Science, or related field

Experience: Demonstrable experience in technical writing

Required Skills:

  • Content Management Systems utilization
  • Advanced communication and project management skills
  • Analytical skills and ability to manage time efficiently

Preferred Skills:

  • Experience with style guides and editing practices
  • Innovation in technical roles and peer training

ASSUMPTION: Assuming candidates with innovative and training capabilities are preferred due to the company's focus on continuous improvement and employee development.

πŸ’° Compensation & Benefits

Salary Range: Salary will be commensurate with experience

Benefits:

  • Company-provided comprehensive benefits
  • Generous paid parental leave
  • Wellbeing resources and wellness allowances

Working Hours: 40 hours per week with flexibility

ASSUMPTION: Assuming the flexibility mentioned in working practices applies to start and end times or the location of work within the hybrid model.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Computer and Network Security, focusing on cybersecurity solutions

Company Size: 501-1,000 employees, allowing for both personal influence and professional growth

Founded: 2001, with a history of trusted cybersecurity solutions

Company Description:

  • Focuses on digital trust and identity-first security
  • Keyfactor automates certificate lifecycle management
  • Trusted by over 1,500 global companies

Company Specialties:

  • Identity & Access Management
  • Public Key Infrastructure (PKI)
  • Enterprise cybersecurity solutions

Company Website: https://www.keyfactor.com

ASSUMPTION: Given industry standards, assumptions about company health and stability are drawn from continual growth and global client base.

πŸ“Š Role Analysis

Career Level: Mid-level, providing opportunities for further advancement

Reporting Structure: Reports to senior team members within the engineering function

Work Arrangement: Hybrid model, blending on-site and flexible remote working

Growth Opportunities:

  • Skill development through continuous training
  • Potential advancement into senior technical writing roles
  • Cross-functional collaboration and innovation

ASSUMPTION: This role is positioned for skill enhancement and career progression given the company's growth focus.

🌍 Location & Work Environment

Office Type: Modern office with cutting-edge technology

Office Location(s): Keyfactor’s Stockholm office located in a bustling business district

Geographic Context:

  • Located in a thriving tech hub in Stockholm
  • Ample opportunities for networking and professional development
  • Access to public transportation and local amenities

Work Schedule: Standard business hours with flexibility in hybrid arrangement

ASSUMPTION: Assumed that the work environment is supportive of hybrid roles given company trends and location advantages.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial application review
  • Phone or virtual interview screenings
  • On-site or virtual interviews with team leads

Key Assessment Areas:

  • Technical writing proficiency
  • Understanding of product documentation
  • Collaboration capabilities

Application Tips:

  • Highlight experience in technical writing and documentation
  • Showcase any project management skills
  • Emphasize adaptability to hybrid work environments

ATS Keywords: Technical Writing, API Documentation, Content Management, Analytical Skills, Communication Skills

ASSUMPTION: Assumed that communication and technical writing skills are heavily weighted in candidate assessments.

πŸ› οΈ Tools & Technologies

  • Content Management Systems
  • Documentation tools (e.g., MadCap Flare, Adobe FrameMaker)
  • Collaboration platforms (e.g., Microsoft Teams, Slack)

ASSUMPTION: Based on industry standards, these tools are frequently employed by technical writers to enhance collaboration and content quality.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Trust and transparency
  • Customer-centric operations
  • Commitment to innovation

Work Style:

  • Collaborative and supportive team environment
  • Flexible with a focus on results
  • Encouragement of innovation and creative problem-solving

Self-Assessment Questions:

  • Can I work effectively in a hybrid environment?
  • Am I comfortable with cross-functional team collaboration?
  • Do I thrive in innovative and rapidly evolving environments?

ASSUMPTION: Assuming cultural fit is a critical factor, given the emphasis on teamwork and continuous improvement.

⚠️ Potential Challenges

  • Maintaining up-to-date documentation with rapid product changes
  • Balancing multiple projects within tight deadlines
  • Effectively coordinating with international teams
  • Continuously enhancing technical skills in a fast-paced industry

ASSUMPTION: Based on typical challenges within technical writing roles, particularly in dynamic tech companies like Keyfactor.

πŸ“ˆ Similar Roles Comparison

  • Compared to smaller firms, Keyfactor offers broader role scopes
  • Larger teams mean more collaborative opportunities
  • Access to global resources and expertise

ASSUMPTION: These comparisons are drawn from industry norms where larger companies often provide wider exposure to varied projects.

πŸ“ Sample Projects

  • Developing API documentation for new software launch
  • Leading the revision of existing user manuals
  • Collaborating on cross-functional projects to enhance user communication materials

ASSUMPTION: Sample projects created to reflect broad typical responsibilities that a technical writer at Keyfactor may encounter.

❓ Key Questions to Ask During Interview

  • How does the hybrid work model operate within your team?
  • What documentation tools are primarily used at Keyfactor?
  • Can you describe a typical project timeline for documentation tasks?
  • How do you prioritize documentation updates with rapid product development?
  • What opportunities are there for professional development in this role?

ASSUMPTION: These questions are assumed to provide insights into daily tasks, expectations, and growth opportunities within the role.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare a portfolio showcasing relevant technical writing samples
  • Tailor your resume to highlight key skills and experiences related to the role
  • Consider reaching out to current employees on LinkedIn for insights
  • Stay updated on cybersecurity trends to reflect knowledge in interviews

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.