Technical Writer

📌 Core Information

🔹 Job Title: Technical Writer

🔹 Company: Tessell Inc

🔹 Location: Bangalore, Karnātaka, India

🔹 Job Type: Full-time

🔹 Category: Software Development

🔹 Date Posted: April 11, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote OK

🚀 Job Overview

Key aspects of this role include:

• Creating comprehensive documentation for technical audiences
• Collaborating with engineering teams and subject matter experts
• Translating complex technical information into clear, accessible content
• Improving user experience through effective documentation

ASSUMPTION: This role requires a strong understanding of technical concepts and the ability to communicate them effectively to non-technical users.

📋 Key Responsibilities

✅ Create and maintain detailed documentation for technical audiences, including developer guides, API references, networking protocols, and user manuals

✅ Ensure consistency and clarity in documentation by standardizing content architecture and templates

✅ Work with technical teams to gather information, understand complex subject matter, and create accurate documentation

✅ Bridge technical concepts and user needs by translating complex information into simple, polished, and engaging content

✅ Improve accessibility and usability by championing clear communication and optimizing content organization

✅ Collaborate across teams to identify documentation repositories, revise and edit content, and determine best solutions for data compilation

ASSUMPTION: This role requires strong research, writing, and communication skills, as well as the ability to quickly learn and understand complex subject matter.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (technical communication, journalism, computer science, etc.) or equivalent practical experience

Experience: 2+ years of experience in technical writing, including experience creating content for technical audiences

Required Skills:

• Proven ability to create clear, accurate technical documentation
• Strong research and writing skills
• Proficiency with Markdown, HTML, CSS, JavaScript, and XML tools for documentation
• Familiarity with documentation best practices and content management systems
• Experience in developing information architecture templates and organizing complex information logically

Preferred Skills:

• Experience with SaaS, cloud services, or database technologies documentation
• Familiarity with API documentation and reference materials
• Experience with SDLC (systems development lifecycle)
• Professional certification (e.g., Society for Technical Communication)
• Contributions to open-source documentation projects

ASSUMPTION: While a degree in a relevant field is preferred, Tessell may consider candidates with equivalent practical experience.

💰 Compensation & Benefits

Salary Range: INR 6,00,000 - 1,200,000 per annum (Estimated based on industry standards for 2-5 years of experience in Bangalore)

Benefits:

• Health, dental, and vision insurance
• 401(k) matching
• Flexible work hours
• Paid time off

Working Hours: Full-time (40 hours per week) with flexible work arrangements

ASSUMPTION: Salary range is estimated based on industry standards for similar roles in Bangalore. Actual salary may vary based on experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development, specifically focused on Database as a Service (DBaaS) and cloud computing

Company Size: 51-200 employees (Small to Medium-sized company, offering a dynamic and innovative work environment)

Founded: 2021 (Relatively new company with growth opportunities)

Company Description:

• Tessell delivers a highly differentiated DBaaS on the cloud platform of your choice, including AWS and Azure
• Offers database engines such as PostgreSQL, MySQL, Oracle, and SQL Server
• Provides an unrivaled user experience that empowers everyone to harness the power of data in their work

Company Specialties:

• DBaaS
• Databases
• Data Management
• Data Protection
• Cloud PaaS
• and Data Infrastructure

Company Website: https://tessell.com

ASSUMPTION: Tessell is a growing company with a strong focus on innovation and user experience, offering opportunities for professional growth and development.

📊 Role Analysis

Career Level: Mid-level (Requires relevant experience but offers opportunities for growth and advancement)

Reporting Structure: This role will report directly to the Head of Technical Writing or a similar position

Work Arrangement: Remote OK (Offers flexibility for candidates who prefer to work remotely)

Growth Opportunities:

• Potential to grow into a senior technical writing role or a leadership position
• Opportunities to work on cutting-edge documentation and shape the future of cloud and database management
• Chance to collaborate with cross-functional teams and gain exposure to various aspects of the business

ASSUMPTION: This role offers significant growth opportunities for candidates who demonstrate strong performance and a commitment to the company's mission.

🌍 Location & Work Environment

Office Type: Hybrid (Offers both remote and on-site work options)

Office Location(s): San Francisco Bay Area, US and Bangalore, Karnataka, India

Geographic Context:

• Bangalore is the capital of the Indian state of Karnataka and is known for its thriving tech industry
• The city offers a mix of traditional Indian culture and modern urban living
• Tessell's Bangalore office is located in the Bellandur neighborhood, which is a major tech hub

Work Schedule: Full-time (40 hours per week) with flexible work arrangements

ASSUMPTION: Tessell's hybrid work environment offers candidates the best of both worlds, allowing for collaboration and social interaction in the office while also providing the flexibility to work remotely.

💼 Interview & Application Insights

Typical Process:

• Online application submission through a Google Form
• Phone or video screen with the hiring manager
• Technical writing test or assignment
• Final interview with the team

Key Assessment Areas:

• Technical writing skills and ability to create clear, accurate documentation
• Understanding of complex technical concepts and ability to communicate them effectively
• Collaboration and communication skills
• Problem-solving and adaptability

Application Tips:

• Tailor your resume and cover letter to highlight your technical writing experience and skills
• Include relevant keywords from the job description in your resume to help it pass through applicant tracking systems
• Prepare a portfolio or examples of your technical writing work to showcase during the interview
• Research Tessell's products and services to demonstrate your interest in and understanding of the company

ATS Keywords: Technical Writing, Documentation, Collaboration, Content Development, Research, User Experience, API Documentation, Markdown, HTML, CSS, JavaScript, XML, Content Management, Information Architecture, SaaS, Cloud Computing, Database Technologies

ASSUMPTION: Tessell uses an applicant tracking system (ATS) to manage and organize job applications. Including relevant keywords in your resume can help your application pass through the ATS and increase your chances of being considered for the role.

🛠️ Tools & Technologies

• Markdown
• HTML
• CSS
• JavaScript
• XML
• Content management systems (e.g., GitHub, GitLab, or similar platforms)

ASSUMPTION: Proficiency in these tools and technologies is required for this role, as they are essential for creating and maintaining technical documentation.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Collaboration
• Customer-centricity
• Integrity
• Accountability

Work Style:

• Dynamic and fast-paced
• Collaborative and team-oriented
• Focused on delivering high-quality products and services
• Committed to continuous learning and improvement

Self-Assessment Questions:

• Do you thrive in a dynamic, innovative environment?
• Are you able to adapt to evolving priorities and deliver quickly and iteratively?
• Do you have a passion for shaping the future of cloud and database management?

ASSUMPTION: Tessell values candidates who are a strong cultural fit and align with the company's mission and values.

⚠️ Potential Challenges

• Working with complex technical concepts and translating them into clear, accessible content
• Keeping documentation up-to-date and relevant in a fast-panging tech industry
• Managing multiple projects and deadlines simultaneously
• Collaborating effectively with cross-functional teams

ASSUMPTION: These challenges are inherent to the role of a technical writer in a fast-growing tech company and require strong communication, organization, and time management skills.

📈 Similar Roles Comparison

• Compared to other technical writing roles, this position offers a unique focus on cloud and database management technologies
• Tessell's emphasis on innovation and user experience sets it apart from more traditional tech companies
• This role offers significant growth opportunities for candidates who demonstrate strong performance and a commitment to the company's mission

ASSUMPTION: While this role shares similarities with other technical writing positions, its focus on cloud and database management technologies and emphasis on innovation and user experience make it a unique opportunity.

📝 Sample Projects

• Creating comprehensive documentation for a new cloud-based database service
• Updating existing documentation to reflect changes in a database engine's API
• Developing a style guide and content architecture for a suite of technical products

ASSUMPTION: These sample projects illustrate the types of tasks and responsibilities a technical writer at Tessell might encounter in their day-to-day work.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and how this role fits into the organization?
• What are the most challenging aspects of working as a technical writer at Tessell, and how does the team support each other in overcoming these challenges?
• How does Tessell foster a culture of innovation and user-centricity, and how can I contribute to these efforts as a technical writer?
• What opportunities are there for professional growth and development in this role?
• How does Tessell support work-life balance for its employees?

ASSUMPTION: Asking these questions demonstrates your interest in and understanding of the role, as well as your commitment to finding the right fit for both you and the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Google Form
• Tailor your resume and cover letter to highlight your technical writing experience and skills
• Prepare a portfolio or examples of your technical writing work to showcase during the interview
• Research Tessell's products and services to demonstrate your interest in and understanding of the company
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.